Technical support technician jobs in Guttenberg, NJ - 1,171 jobs
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Help Desk Technician
Cipriani 3.9
Technical support technician job in New York, NY
The Help Desk Technician I serves as the first and primary point of contact for all IT support requests across the organization. This position acts as the gatekeeper for ticket intake and triage, ensuring issues are accurately assessed, prioritized, documented, and either resolved at Tier 1 or escalated to the appropriate Level 2/3 teams. The role requires strong judgment, attention to detail, and a commitment to delivering a high-quality, customer-focused support experience.
ESSENTIAL FUNCTIONS AND DUTIES:
Serve as the initial point of contact for all IT support requests via ticketing system, phone, email, and chat
Perform initial ticket intake and triage, including categorization, prioritization, and urgency assessment
Evaluate business impact and determine the appropriate resolution or escalation path
Troubleshoot and resolve Tier 1 hardware, software, and network connectivity issues
Perform user account setup, password resets, access provisioning, and basic identity management
Escalate issues to Level 2/3 support teams with complete and accurate documentation
Maintain detailed ticket notes, resolutions, and knowledge base documentation
Monitor and manage ticket queues to ensure SLA response and resolution standards are met
Assist with employee onboarding and offboarding, including device setup and access provisioning
Support asset management activities, including inventory tagging, tracking, and audits
Provide basic support for printers, copiers, peripherals, toner replacement, and AV equipment
Deliver timely status updates and clear communication to end users throughout the support lifecycle
KNOWLEDGE, EXPERIENCE AND SKILLS:
1-3 years of experience in IT support or help desk roles
Working knowledge of Windows and mac OS environments
Experience with ticketing systems; Zoho Desk experience strongly preferred
Familiarity with Microsoft 365 and Google Workspace environments
Basic understanding of networking concepts, including DHCP, DNS, VPN, and TCP/IP
Exposure to Active Directory, Azure AD, Intune, or other MDM tools preferred
Strong written and verbal communication skills with the ability to explain technical concepts clearly
Excellent organizational skills, attention to detail, and ability to prioritize in a fast-paced environment
Relevant certifications such as CompTIA A+, Network+, ITIL, or similar are a plus
Operating Systems: Windows, iOS, Android, mac OS
Productivity Suite: Microsoft 365, Google Workspace
Ticketing System: Zoho Desk
Identity & Access: Active Directory, Azure AD
Remote Support Tools: LogMeIn, Zoho Assist, Quick Assist
Hardware Supported: Laptops, Desktops, Mobile Devices, Printers, Peripherals, Security Cameras, AV equipment
Collaboration Tools: Teams, Zoom
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:
Ability to sit or stand for extended periods while providing technicalsupport
Ability to lift, carry, and move IT equipment weighing up to 50 pounds
Dexterity to set up, configure, and troubleshoot hardware and peripherals
Ability to bend, reach, and perform repetitive tasks associated with device setup and inventory management
Capability to work in a fast-paced, on-site support environment
INTENT AND FUNCTION OF S
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the position. In no instance should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.
Cipriani is an equal opportunity employer.
$55k-78k yearly est. 1d ago
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Technical Specialist - Triage Operations
Perennial Resources International 4.1
Technical support technician job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 3d ago
Freelance Contracting for IT Techs, designers and Online Tech Services
Advanceqt.com
Technical support technician job in New York, NY
Freelance Independent work in IT Graphics, IT Designs, Video and motion editing, Programing, IT Analyst services online. Remote and or location work on a freelancer online platform. Need a smart phone and lap top or desk top computer to perform work.
We provide a platform and you work for various clients.
$50k-86k yearly est. 8d ago
IP & Tech Transactions Associate
Marsden 3.9
Technical support technician job in New York, NY
I am working with a global top law firm looking to grow its IP and Tech Transactions group at the Associate level in New York. Ideally the group are looking for attorneys between class of 2020-2022 but could be open to looking at someone who falls just either side of this range.
The group does a mix of standalone commercial work and transactional support on major M&A and financing deals. A large portion of the clients are tech giants and emerging tech companies, with the balance being global companies that operate across every major industry.
You should have experience from another top law firm. If you have done a stint in house, you may also be eligible to apply.
*This is a market paying law firm*
Please reach out to me to discuss:
*******************************
************
$71k-110k yearly est. 3d ago
Technology Support Analyst
Skadden 4.9
Technical support technician job in New York, NY
We invite you to review our current business services professionals openings to learn about the opportunities available across the firm.
About Us
Skadden, Arps, Slate, Meagher & Flom LLP has forged a reputation as one of the most prestigious law firms in the world. Relying on innovation, intellect, teamwork and tenacity, our lawyers deliver the highest quality advice and novel solutions to our clients' legal issues. We are known for handling the most complex transactions, litigation/controversy issues, and regulatory matters, as well as for the strong partnerships we build with clients and each other. Our attorneys, who reflect a broad range of experiences and perspectives, work together seamlessly across 50-plus practices and 21 offices in the world's major financial centers.
The Opportunity
We are seeking a Technology Support Analyst to join our Firm. This individual will provide technology support to the local office for areas including software, hardware, infrastructure, network services, mobile and remote services, audio visual, telephone, and security systems. This individual will provide a high level of customer service, accurate reporting, and work with other local technology professionals as well as the Firm's central resources in White Plains. Technology Support Analysts work under the direction of the Senior Technology Support Analyst, Technology Support Supervisor, and Technology Manager. The hours of this position are Monday - Friday, 10:00 am - 6:00 pm or 2:00 pm - 10:00 pm. Please note that the Firm will not sponsor applicants for work visas for this position.
Responds to local and central telephone helpline, support tickets and e-mails, assesses problems, and offers assistance, logs all calls into the Firm's call logging systems and resolves or escalates as appropriate.
Provides application support for both local installations and Citrix-based applications.
Assembles, installs, configures, tests, images, troubleshoots, and repairs hardware and peripherals, including but not exclusive to computers, printers, scanners, mobile phones, and Wi-Fi capable devices, audio visual equipment and software,
reprographic and cost recovery network interfaces, security network interfaces and other equipment and applications as required.
Provides assistance and advice on technology allowance purchases for attorneys.
Provides support, troubleshooting, and repair for laptops and desktops.
Assists with remote site access.
Assists with Firm's audio visual set up requirements.
Assists with offsite technology set ups as required.
Maintains data room components, data closets and troubleshoots networking issues in conjunction with the Technology Manager/Supervisor.
Supports all personnel adds, moves, and changes.
Services, documents, and provides loaner equipment in accordance with Firm policies.
Maintains accurate inventory records.
Establishes and maintains effective working relationships with clients, attorneys, and business services professionals.
Ensures the security of the Firms systems by understanding the risks and ensuring best practices are followed.
Helps to maintain Firm policies and procedures in relation to computer technology.
Provides basic induction training on technology systems, mobile device usage, and basic software usage.
Provides software training based upon modules created by the global training department.
Regular and reliable physical presence to [ex: manage others, meet with clients, use on-site equipment, trouble shoot hardware and software].
Provides a consistent and high level of customer service.
Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
Performs frequent physical exertion including: walking, pushing, pulling, repetitive use of both hands, lifting or carrying up to 10 pounds frequently and up to 50 pounds on an occasional basis.
Manages Firm resources responsibly.
Complies with and understands Firm operation, policies, and procedures.
Performs other related duties as assigned.
Qualifications
Through working knowledge of Microsoft Office Suite, Citrix, PC and Mac Environments, eDocs DM, Blackberry and other mobile devices, DTE, Litera ChangePro, General Desktop Environments, Operating Systems- Windows and Mac.
Ability to apply logic, reasoning, analysis, and interpretation skills to resolve problems.
Ability to maintain continuous concentration, alertness, and attention to detail.
Basic understanding of hardware and software used for building security systems.
Strong customer service skills.
Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
Demonstrates effective interpersonal and communication skills, both verbally and in writing.
Ability to handle multiple projects and shifting priorities.
Ability to handle sensitive matters and maintain confidentiality.
Ability to organize and prioritize work.
Ability to work well in a demanding and fast-paced environment.
Ability to work well independently as well as effectively within a team.
Flexibility to travel.
Flexibility to adjust hours and work the hours necessary to meet operating and business needs.
Education and Experience
High School diploma or equivalent
Minimum of three years of related work experience, inclusive of two years of specialized technical training or an equivalent combination of education and experience; and knowledge of current technology applications, hardware and software
Culture & Life at Skadden
What makes Skadden special is our people and the culture, community and spirit of collaboration we have created. We believe in teamwork and inspiring each other to be our best in an atmosphere that promotes professionalism and excellence in all that we do. We know that inclusion and drawing on the strength of a wide spectrum of talent only make us better and is vital to the firm's success. Our goal is for everyone at the firm to enjoy a challenging career with opportunities for development and growth and to support the well-being of our attorneys and business services professionals.
Benefits
The overall well-being of our team is important to us. We offer generous benefits to help you achieve wellness in all areas of your life.
Competitive salaries and year-end discretionary bonuses.
Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
Generous paid time off.
Paid leave options, including parental.
In-classroom, remote, and on-demand learning and professional development opportunities.
Robust well-being classes and programs.
Opportunities to give back and make an impact in local communities.
For further details, please visit: *******************************************************
The starting base salary for this position is expected to be within the range listed under Salary Details. Actual salary will be determined based on skills, experience (to the extent relevant) and other-job related factors, consistent with applicable law.
Salary Details
$80,000 - $90,000
EEO Statement
Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
Applicants who require an accommodation during the application process should contact Alex Taylor at **************.
Skadden Equal Employment Opportunity Policy
Skadden Equal Employment Opportunity Policy
Applicants Have Rights Under Federal Employment Law
Applicants Have Rights Under Federal Employment Law
In accordance with the Transparency in Coverage Rule,
click here to review machine-readable files made available by UnitedHealthcare:
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$80k-90k yearly Auto-Apply 59d ago
Tech Support Specialist
Advocates 4.4
Technical support technician job in New York, NY
Advocate is a mission-driven organization helping people access the government benefits and support they deserve. We combine expert advocacy with technology to streamline complex processes for claimants. We're looking for a Tech Support Specialist who thrives on problem-solving, enjoys troubleshooting, and can build systems that prevent issues before they occur. This role is critical to keeping our day-to-day operations running smoothly while also helping us scale for the future.Responsibilities
Daily Troubleshooting & Support (50%)
Diagnose and resolve day-to-day technical issues such as: Broken or missing e-signature integrations, Workflow statuses not updating correctly, Medical records, case artifacts, or other files getting stuck in the system.
Monitor daily reports and logs for errors.
Serve as the first line of support for internal teams experiencing operational tech issues.
Escalate and coordinate fixes with engineering as needed.
Onboarding & IT Support (20%)
Set up accounts, access, and tools for new hires.
Maintain software licenses and user permissions across platforms.
Provide basic IT support for staff (e.g., troubleshooting email, Slack, Salesforce, etc.).
Systems & Process Improvement (30%)
Analyze recurring issues and implement improvements to reduce future problems.
Collaborate with operations and engineering to design scalable, reliable systems.
Create documentation and internal guides to streamline troubleshooting and onboarding.
Qualifications
Experience: 2-4 years in a technical operations, IT, or support engineering role.
Skills:
Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations).
Comfortable navigating and fixing issues in Salesforce or similar platforms.
Basic IT support knowledge (identity management, access provisioning, device/software troubleshooting).
Mindset:
Problem-solver who enjoys “fixing what's broken” as much as preventing it from breaking again.
Detail-oriented but able to see the bigger picture when designing processes.
Thrives in a fast-paced, mission-driven environment.
$33k-39k yearly est. Auto-Apply 56d ago
AV Technical Support Specialist - 11:00 a.m. - 7:00 p.m.
Sidley Austin LLP 4.6
Technical support technician job in New York, NY
The AV TechnicalSupport Specialist is responsible for providing technical hardware and software support for the Firm's Conference facilities. Provides AV TechnicalSupport to users by performing the following duties: Duties and Responsibilities
* Setup, test, maintain, operate, and tear down all audiovisual (AV) and videoconference (VTC) equipment, g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and control systems. Provide best effort assistance to fulfill any multimedia technical needs as assigned.
* Provide basic in room PC, laptop, email, wireless internet access and PowerPoint setup support. Coordinate with Service Desk for advanced support, if required.
* Execute all aspects of videoconferences including call set up, end user training, troubleshooting, and follow through on escalation of issues.
* Provide consultation and education to all levels of end users on presentation technology equipment. Troubleshoot AV and videoconferencing related technology (various projectors, control systems, audio and videoconferencing).
* Perform regular testing of all AV and VTC equipment, as well as other Conference Center technical systems, g., wireless Internet access, shade controls, light controls.
* Perform regular preventive maintenance checks for all AV and VTC equipment. Maintain an appropriate inventory of spare AV and VTC equipment and parts.
* Maintain conference room integrity and escalate housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department.
* Respond to and resolve Service Desk calls as escalated, including working with vendors to resolve complex problems.
* Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
* Provide asset management of all AV and VTC equipment.
* Perform AV and VTC equipment moves, changes and exchanges.
* Perform or facilitate repairs of AV and VTC equipment.
* Provide best effort assistance to fulfill any audiovisual technical requirements as assigned.
* Assist with special projects and/or other duties, as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range
$77,000 - $87,000 if located in New York
Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
* High School diploma or equivalent.
* AV and presentation technologies experience in a professional environment.
* Experience in a customer service role in a professional environment.
* Working knowledge of the operation and troubleshooting of AV and videoconferencing related technology.
* Working knowledge of Microsoft Office Suite applications (Word, Excel, PowerPoint, and Outlook).
* Working knowledge of WebEx, Zoom, GoToMeeting, Abode Connect, or similar Web conferencing and/or Webcasting applications.
* Knowledge and understanding with Tandberg/Cisco, Crestron.
* Strong dedication to customer service with exceptional communication skills.
* Required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl. Required to lift and/or move up to 30 lbs.
* Ability to travel when necessary.
Preferred:
* Prior experience in a law firm or service industry.
* Industry relevant training or technical courses a plus.
* CTS Certification by AVIXA.
Other Skills and Abilities:
The following will also be required of the successful candidate:
* Strong organizational skills
* Strong attention to detail
* Good judgment
* Strong interpersonal communication skills
* Strong analytical and problem-solving skills
* Able to work harmoniously and effectively with others
* Able to preserve confidentiality and exercise discretion
* Able to work under pressure
* Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-HM1
$77k-87k yearly Auto-Apply 12d ago
Technology Client Services Attorney
Latham & Watkins LLP 4.9
Technical support technician job in New York, NY
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Technology Client Services Attorney is an integral part of Latham's Technology & Information Services team. This role will be responsible for communicating and presenting to the firm's clients about innovative technology initiatives, including artificial intelligence and legal technology, aimed at enhancing client service, as well as assisting the Director in developing and supporting the goals of the client services program within the Technology & Information Services Department. This role will be located in either our New York, Washington D.C., or Chicago office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.
Responsibilities & Qualifications
Other key responsibilities include:
Continuously monitoring and evaluating the firm's technology offerings, including artificial intelligence, as well as current and emerging technologies and market trends that could enhance legal service delivery, and providing insights and making strategic recommendations to senior management to benefit the firm's clients
Guiding partners in effectively discussing technology with their clients by providing coaching and support, developing and delivering client-focused presentations that highlight strategic technology initiatives, and ensuring partners are equipped to communicate the benefits of emerging technologies in enhancing legal services
Collaborating with the New Business, Client Engagement, and other Business Development teams to keep informed of strategic and emerging clients of the firm and developing technology-related content for panels, pitches, RFPs, and client surveys
Developing and maintaining communications, talking points, presentations, and other materials about legal technology trends, artificial intelligence, and technology tools with a client-centric focus
Collaborating with the Innovation & AI team to share information about technology initiatives, client feedback, and client workshop and training opportunities
Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains
We'd love to hear from you if you:
Display excellent writing skills, including the ability to explain technical systems and concepts in plain language
Possess excellent operational skills (e.g., organizing, planning, problem-solving, and decision-making)
Demonstrate well-developed and professional interpersonal skills, with the ability to interact effectively with people at all organizational levels of the firm
And have:
A bachelor's degree or an equivalent, preferably a J.D. or equivalent
A minimum of five (5) years of relevant experience
Law firm or professional service experience, preferably
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:
Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional development programs
Employee discounts
Affinity groups, networks, and coalitions for lawyers and staff
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
Please click here to view the full job description for this role.
Please click here to review your rights under U.S. employment laws. #MidSenior #LI-OI1
Pay Range USD $175,000.00 - USD $200,000.00 /Yr.
$175k-200k yearly Auto-Apply 21d ago
IT Help Desk Asset Technician
Capital Rx, Inc. 4.1
Technical support technician job in New York, NY
About Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: * Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
* Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
* Judi, the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: NYC Office (3 days/week required)
Position Summary:
The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment.
Position Responsibilities:
* Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs
* Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company
* Collaborate with HR team to retrieve equipment from
* Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
* Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
* Promptly respond to user requests via ticketing system/phone calls/IM
* Assist users with access/system issues
* Write and update documentation for user reference
* Help build and establish procedures for newly established team
* Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Required Qualifications:
* 2+ Years experience in a Help Desk role (preferably in a medium or larger company)
* A customer-oriented approach to problem resolution
* Experience maintaining IT Assets within asset management software
* Process, intake, and manage hardware repairs
Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT "future onsite" roles only)
Salary Range
$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
$24-28 hourly 8d ago
Production Support Technician
Artech Information System 4.8
Technical support technician job in East Hanover, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Ensure accurate SAP inventories are maintained for all components.
• Proper status segregation and storage of media lots.
• Support the maintenance of an “audit ready” state of the ISO 8 Area
• Timely response to all module requests.
• Batch Records are properly kitted and staged based on production schedule.
• All gowning materials in the ISO 8 area are maintained to adequate levels.
• ISO 8 area has ample supply of non-inventory items
• Logbooks entries are clear and complete.
• Kanban system is utilized to ensure FIFO
• Equipment cleaning is performed as required
• Ensure Batch records are reviewed and corrected in a timely manner.
Qualifications
Skills:
• 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred.
• SAP knowledge preferred
Qualifications:
• Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
• Must be well organized, flexible and work with minimal supervision.
• Ability to lift up to 50 lbs.
• Alternate shifts, weekends and overtime will be required
• Requires handling of chemicals such as corrosives, solvents & bio-hazardous
Education:
• High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Sneha
************
$77k-114k yearly est. 60d+ ago
IT Roles
Alpha Technologies Usa 4.1
Technical support technician job in New York, NY
We have following roles.Please send me your resumes at vince@alphait. us Java Developer .Net/C# Developer Oracle Developer Unix SA Business Analyst Project Manager Application Support Architect Other IT roles...Based in New York,Raleigh,NC and accross US Qualifications
Must have valid working Visa of US
Citizens and GCs are preferred...
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$49k-106k yearly est. 2d ago
Tier 3 Technical Support Team Leader
Augury 3.8
Technical support technician job in New York, NY
As a Tier 3 TechnicalSupport Team Leader, you will be a critical member of Augury's Customer Support organization, responsible for diagnosing and resolving the most complex issues across our Machine Health platform deployed globally. You will be deeply technical and highly collaborative, combining leadership, expert-level troubleshooting, and cross-functional partnership to ensure our customers experience maximum system uptime and value from our solutions.
You will lead a team of Tier 3 specialists focused on high-severity IoT, hardware, and connectivity challenges, including routers, gateways, sensors, cellular communication systems, and edge devices. You'll serve as the escalation point for the most challenging issues, drive alignment with R&D and Engineering, and occasionally interface directly with customers (including on-site engagements when needed).
A Day in the Life
Lead and mentor a team of Tier 1 & 2 support specialists, balancing people leadership with deep technical oversight.
Monitor team KPIs, SLAs, and system health in real time to ensure operational excellence.
Act as the primary escalation point for high-severity incidents, driving calm, structured crisis management.
Collaborate closely with Engineering and R&D to investigate root causes, drive fixes, and shape long-term product improvements.
Communicate clearly and consistently with internal stakeholders and customers throughout the troubleshooting lifecycle.
Support customer satisfaction and retention through proactive problem-solving and high-quality issue resolution.
Continuously develop team capabilities-building processes, improving tools, and elevating technical depth.
What You Bring
Deep networking & connectivity expertise: 4-6 years of hands-on experience troubleshooting complex WI-FI, Bluetooth, and general IoT connectivity issues across hardware and software environments.
Hardware & edge device fluency: Experience working with routers, gateways, Bluetooth modules, cellular communication devices, and related networking hardware.
Advanced troubleshooting skills: Comfortable investigating connectivity failures, packet loss, configuration issues, and device communication events using logs, monitoring tools, and diagnostic methods.
Ownership mindset: You take end-to-end responsibility for escalations, customer requests, and technical resolutions-ensuring no issue is left unresolved.
Customer-centric communicator: You enjoy working with people, translating technical concepts into clear explanations, and delivering world-class support.
Curiosity & technical passion: You enjoy experimenting with new technologies, staying current with evolving IoT and connectivity trends, and continuously leveling up your expertise.
We offer several perks that include flexible PTO, medical/dental/vision insurance, 401(k) match, stock options, paid parental leave, and WFH and phone stipend.
The pay range for this position in Colorado, California, and New York is a base salary of $90,000 - $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. The pay offered may vary depending on several factors including, but not limited to, relevant education, qualifications, certifications, and experience.
$90k-130k yearly Auto-Apply 39d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Newark, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 23d ago
Bilingual Client Services Public Benefits Enroller
Centerforfamilylife
Technical support technician job in New York, NY
JOB TITLE: Client Services Public Benefits Enroller
EXEMPTION: Non-Exempt
REPORTS TO: Program Director
SUPERVISES: N/A
PURPOSE OF THE POSITION: Coordinate access to resources that help clients secure access to public benefits.
I. SPECIFIC RESPONSIBILITIES include, but are not limited to
Assess client eligibility for public benefits by completion of an over-the-phone or in-person financial intake
Provide screening, information, and 1-to-1 assistance to connect individuals to public benefit programs
Recruit and/or obtain referrals of clients that are determined to be eligible for benefits enrollment services
Effectively utilize external and internal databases (e.g. Client Track, Client Navigator)
Represents and promotes the agency's mission and programs in various public settings (outreach sites, events, organizations, referring agencies, etc.)
Abide by privacy laws and understand the need to maintain client confidentiality
Keep track of program goals and ensure the goals are met
Conduct workshops
II. QUALIFICATIONS
Education/Degree minimum requirement: Bachelor's Degree preferred, or professional and community experience that may be the equivalent of or a substitute for a formal Bachelor's Degree
Experience working in a non-profit or community setting, preferred
Customer service experience preferred
Knowledge of public assistance programs and familiarity with enrollment processes (Medicare, Medicaid, SNAP, LIHEAP, LIS, MSP, etc.)
Ability to independently develop strong partnerships with internal and external stakeholders and effectively conduct outreach
Excellent customer service, relationship, and problem-solving skills
Detail-oriented, highly organized, and dependable
Superior organizational, interpersonal, time management, and written and oral communication skills
Bilingual required. Example languages: Spanish, Chinese, Mandarin, French, Creole, etc.
III. RELATIONSHIP WITH OTHERS
Build and maintain close, daily interactions with co-workers and supervisors
Effectively communicate with outside agency staff
Have a strong sensitivity to cultural differences present among staff and clients within our organization
Helping community members with legal services and maintaining confidentiality
Possess a strong belief in people's ability to grow and change
VI. WORKING CONDITIONS
Work primarily in an office setting
Considerable time is spent at a desk using a computer
May attend various meetings with different personnel and supervisors
Some travel throughout Brooklyn, New York is required to meet with clients
Flexible schedule for occasional evening or weekend work
Fast-paced, high-energy, and highly-collaborative environment
V. SCOPE OF RESPONSIBILITY
The Client Services Public Benefits Enroller position focuses on determining clients' eligibility and completing their enrollment in public benefits.
BENEFITS
Benefits included Medical, dental, vision, and life insurance along with the opportunity to participate in additional voluntary life, disability, and 403B retirement plan. Up to four weeks paid vacation.
Compensation: $42,500 - $45,000 per year, commensurate with education and experience.
This is a full-time position at 35 hours per week.
Salary Description $42,500 - $45,000 per year
$42.5k-45k yearly 43d ago
Technical Support Engineer
Echostar 3.9
Technical support technician job in Fairfield, NJ
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $24.75/Hour
$24.8 hourly 5d ago
AV Technical Support Specialist - 11:00 a.m. - 7:00 p.m.
Sidley Austin 4.6
Technical support technician job in New York, NY
The AV TechnicalSupport Specialist is responsible for providing technical hardware and software support for the Firm's Conference facilities. Provides AV TechnicalSupport to users by performing the following duties:
Duties and Responsibilities
Setup, test, maintain, operate, and tear down all audiovisual (AV) and videoconference (VTC) equipment,
g.
, video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and control systems. Provide best effort assistance to fulfill any multimedia technical needs as assigned.
Provide basic in room PC, laptop, email, wireless internet access and PowerPoint setup support. Coordinate with Service Desk for advanced support, if required.
Execute all aspects of videoconferences including call set up, end user training, troubleshooting, and follow through on escalation of issues.
Provide consultation and education to all levels of end users on presentation technology equipment. Troubleshoot AV and videoconferencing related technology (various projectors, control systems, audio and videoconferencing).
Perform regular testing of all AV and VTC equipment, as well as other Conference Center technical systems,
g.
, wireless Internet access, shade controls, light controls.
Perform regular preventive maintenance checks for all AV and VTC equipment. Maintain an appropriate inventory of spare AV and VTC equipment and parts.
Maintain conference room integrity and escalate housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department.
Respond to and resolve Service Desk calls as escalated, including working with vendors to resolve complex problems.
Using a variety of means, maintain a high level of current awareness of new technologies and technology trends associated assigned applications and areas of discipline.
Provide asset management of all AV and VTC equipment.
Perform AV and VTC equipment moves, changes and exchanges.
Perform or facilitate repairs of AV and VTC equipment.
Provide best effort assistance to fulfill any audiovisual technical requirements as assigned.
Assist with special projects and/or other duties, as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $77,000 - $87,000 if located in New York Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
High School diploma or equivalent.
AV and presentation technologies experience in a professional environment.
Experience in a customer service role in a professional environment.
Working knowledge of the operation and troubleshooting of AV and videoconferencing related technology.
Working knowledge of Microsoft Office Suite applications (Word, Excel, PowerPoint, and Outlook).
Working knowledge of WebEx, Zoom, GoToMeeting, Abode Connect, or similar Web conferencing and/or Webcasting applications.
Knowledge and understanding with Tandberg/Cisco, Crestron.
Strong dedication to customer service with exceptional communication skills.
Required to stand, reach with hands and arms, climb, balance, stoop, kneel, crouch, and crawl. Required to lift and/or move up to 30 lbs.
Ability to travel when necessary.
Preferred:
Prior experience in a law firm or service industry.
Industry relevant training or technical courses a plus.
CTS Certification by AVIXA.
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-HM1
$77k-87k yearly Auto-Apply 6d ago
IT Help Desk Asset Technician
Capital Rx 4.1
Technical support technician job in New York, NY
About Judi Health
Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:
Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
Judi , the industry's leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.
Together with our clients, we're rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit ****************
Location: NYC Office (4 days/week required)
Position Summary:
The IT Help Desk Asset Technician assists in managing our ticketing system, MDM software, and all IT equipment tracking/deployment.
Position Responsibilities:
Manage all IT Asset inventory, tracking all in office/deployed equipment using IT Asset management programs
Maintain all IT assets through device life cycle, processing replacements/returns of all broken/outdated hardware across the company
Collaborate with HR team to retrieve equipment from
Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.
Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.
Promptly respond to user requests via ticketing system/phone calls/IM
Assist users with access/system issues
Write and update documentation for user reference
Help build and establish procedures for newly established team
Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).
Required Qualifications:
2+ Years experience in a Help Desk role (preferably in a medium or larger company)
A customer-oriented approach to problem resolution
Experience maintaining IT Assets within asset management software
Process, intake, and manage hardware repairs
Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only)
Salary Range$24-$28 USD
All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at *********************************************
$24-28 hourly Auto-Apply 6d ago
IT Roles
Alpha Technologies USA 4.1
Technical support technician job in New York, NY
We have following roles.Please send me your resumes at vince@alphait. us
Java Developer
.Net/C# Developer
Oracle Developer
Unix SA
Business Analyst
Project Manager
Application Support
Architect
Other IT roles...Based in New York,Raleigh,NC and accross US
Qualifications
Must have valid working Visa of US
Citizens and GCs are preferred...
Additional Information
Send me your resumes at vince@alphait. us
Pozdrawiam / With best regards,
Alpha Technologies Inc (USA)
Vince Taylor
Sr Technical Recruitment Specialist
$49k-106k yearly est. 60d+ ago
DESKTOP SUPPORT
Artech Information System 4.8
Technical support technician job in New York, NY
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desktop Support Representative Onsite Support
Location: NEW York ,NY
Duration: 1+ years
Job Description:
• Win7/Win XP OS support.troubleshooting
• Office 2003/2007/2010 support
• Executive end user trouble shooting skills
• Dell hardware
• Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
$51k-70k yearly est. 2d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support technician job in Elizabeth, NJ
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-41k yearly est. 6d ago
Learn more about technical support technician jobs
How much does a technical support technician earn in Guttenberg, NJ?
The average technical support technician in Guttenberg, NJ earns between $34,000 and $96,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.
Average technical support technician salary in Guttenberg, NJ
$58,000
What are the biggest employers of Technical Support Technicians in Guttenberg, NJ?
The biggest employers of Technical Support Technicians in Guttenberg, NJ are: