Post job

Technology facilitator vs technical support specialist

The differences between technology facilitators and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technology facilitator and a technical support specialist. Additionally, a technical support specialist has an average salary of $48,667, which is higher than the $46,799 average annual salary of a technology facilitator.

The top three skills for a technology facilitator include classroom curriculum, training programs and curriculum materials. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Technology facilitator vs technical support specialist overview

Technology FacilitatorTechnical Support Specialist
Yearly salary$46,799$48,667
Hourly rate$22.50$23.40
Growth rate10%10%
Number of jobs56,435157,425
Job satisfaction-4.6
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Average age4242
Years of experience22

Technology facilitator vs technical support specialist salary

Technology facilitators and technical support specialists have different pay scales, as shown below.

Technology FacilitatorTechnical Support Specialist
Average salary$46,799$48,667
Salary rangeBetween $34,000 And $63,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between technology facilitator and technical support specialist education

There are a few differences between a technology facilitator and a technical support specialist in terms of educational background:

Technology FacilitatorTechnical Support Specialist
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Technology facilitator vs technical support specialist demographics

Here are the differences between technology facilitators' and technical support specialists' demographics:

Technology FacilitatorTechnical Support Specialist
Average age4242
Gender ratioMale, 55.3% Female, 44.7%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 12.8% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between technology facilitator and technical support specialist duties and responsibilities

Technology facilitator example responsibilities.

  • Design and deliver safety training to achieve desire business safety outcomes; create PowerPoint presentations for individual electronic delivery of content.
  • Provide PC support to students and faculty: software installation, hardware installation, and computer maintenance.
  • Sharpen effective administrative skills, leadership and well-developed focus on organization and communication among facilitator team and the large student body.
  • Perform applicable LAN maintenance activities.

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Technology facilitator vs technical support specialist skills

Common technology facilitator skills
  • Classroom Curriculum, 9%
  • Training Programs, 7%
  • Curriculum Materials, 7%
  • Professional Development, 7%
  • Computer Lab, 6%
  • Troubleshoot, 5%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

Browse computer and mathematical jobs