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Technology resource manager vs information technology technical services manager

The differences between technology resource managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a technology resource manager and an information technology technical services manager. Additionally, an information technology technical services manager has an average salary of $114,021, which is higher than the $81,885 average annual salary of a technology resource manager.

The top three skills for a technology resource manager include HR, HRIS and performance management. The most important skills for an information technology technical services manager are project management, ITIL, and service management.

Technology resource manager vs information technology technical services manager overview

Technology Resource ManagerInformation Technology Technical Services Manager
Yearly salary$81,885$114,021
Hourly rate$39.37$54.82
Growth rate16%16%
Number of jobs192,472209,334
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 64%
Average age4747
Years of experience88

Technology resource manager vs information technology technical services manager salary

Technology resource managers and information technology technical services managers have different pay scales, as shown below.

Technology Resource ManagerInformation Technology Technical Services Manager
Average salary$81,885$114,021
Salary rangeBetween $59,000 And $112,000Between $86,000 And $150,000
Highest paying CityColumbus, OHSan Francisco, CA
Highest paying stateOhioCalifornia
Best paying companyAmazonMayo Clinic
Best paying industryTechnologyFinance

Differences between technology resource manager and information technology technical services manager education

There are a few differences between a technology resource manager and an information technology technical services manager in terms of educational background:

Technology Resource ManagerInformation Technology Technical Services Manager
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 64%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Technology resource manager vs information technology technical services manager demographics

Here are the differences between technology resource managers' and information technology technical services managers' demographics:

Technology Resource ManagerInformation Technology Technical Services Manager
Average age4747
Gender ratioMale, 68.8% Female, 31.3%Male, 81.6% Female, 18.4%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between technology resource manager and information technology technical services manager duties and responsibilities

Technology resource manager example responsibilities.

  • Manage the store QA team which test changes to stores systems, including responsibility for both onshore and offshore QA labs.
  • Manage operational and escalation/incidents of core services including connectivity, applications and services host in both cloud and legacy bare-metal environments.
  • Maintain data on SharePoint website.
  • Deploy Microsoft FIM and SharePoint2010 system for the Kaplan s PMO worldwide.
  • Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.
  • Recommend enterprise security architecture, virtual servers/applications/workstations/mobile.

Information technology technical services manager example responsibilities.

  • Lead SCCM client rollout to all servers.
  • Lead the redesign of systems to meet PCI and encryption compliance goals.
  • Manage the implementation of a global Unix environment in support of product development.
  • Manage design and planning for proprietary software that interfaces with the new ERP.
  • Develop project plans, coordinate completion of projects necessary to achieve and maintain HIPAA compliance.
  • Manage to a develop scorecard of KPIs to baseline and trend performance of all service areas.
  • Show more

Technology resource manager vs information technology technical services manager skills

Common technology resource manager skills
  • HR, 24%
  • HRIS, 11%
  • Performance Management, 8%
  • Payroll, 5%
  • Resource Management, 5%
  • SQL, 4%
Common information technology technical services manager skills
  • Project Management, 8%
  • ITIL, 7%
  • Service Management, 7%
  • Customer Service, 6%
  • ITSM, 4%
  • Process Improvement, 4%

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