Unit coordinator vs appointment coordinator

The differences between unit coordinators and appointment coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a unit coordinator and an appointment coordinator. Additionally, a unit coordinator has an average salary of $43,688, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for a unit coordinator include patients, customer service and medical terminology. The most important skills for an appointment coordinator are patients, customer service, and repair orders.

Unit coordinator vs appointment coordinator overview

	Unit Coordinator	Appointment Coordinator
Yearly salary	$43,688	$31,144
Hourly rate	$21.00	$14.97
Growth rate	-8%	-8%
Number of jobs	85,294	72,134
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 32%
Average age	49	49
Years of experience	2	2

What does a unit coordinator do?

A unit coordinator is responsible for providing quality care services to patients by supporting the daily operations of a health care facility under the supervision of medical professionals. Unit coordinators perform administrative and clerical tasks as needed, including responding to patients' inquiries and concerns, scheduling appointments, sorting medical records, verifying insurance details, and assisting the physician on the care plans and patients' activities. They also monitor the medical supply inventory, coordinate with suppliers, and ensure the cleanliness and orderliness of the facility by adhering to safety standards and protocols.

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

Unit coordinator vs appointment coordinator salary

Unit coordinators and appointment coordinators have different pay scales, as shown below.

	Unit Coordinator	Appointment Coordinator
Average salary	$43,688	$31,144
Salary range	Between $29,000 And $65,000	Between $25,000 And $37,000
Highest paying City	San Francisco, CA	-
Highest paying state	California	-
Best paying company	Ohio's Hospice	-
Best paying industry	Health Care	-

Differences between unit coordinator and appointment coordinator education

There are a few differences between a unit coordinator and an appointment coordinator in terms of educational background:

	Unit Coordinator	Appointment Coordinator
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 32%
Most common major	Nursing	Business
Most common college	-	-

Unit coordinator vs appointment coordinator demographics

Here are the differences between unit coordinators' and appointment coordinators' demographics:

	Unit Coordinator	Appointment Coordinator
Average age	49	49
Gender ratio	Male, 20.7% Female, 79.3%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between unit coordinator and appointment coordinator duties and responsibilities

Unit coordinator example responsibilities.

Manage inpatient transfers to rehabilitation and medical facilities, along with preparing and monitoring outpatient billings insurance verification and referrals.
Demonstrate care and compassion toward all patients and family members at all times.
Receive all incoming phone calls; triage calls from the hospital emergency room.
Display ability to identify and prioritize degree of urgency via assignment of triage.
Review all patients EMR to ensure all appropriate power plans and quality measure consoles have been initiate.
Coordinate the daily events in an ICU setting and all other secretarial duties, including but not limit to maintaining equipment.

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

Unit coordinator vs appointment coordinator skills

Common unit coordinator skills

Patients, 26%
Customer Service, 12%
Medical Terminology, 8%
CPR, 3%
Patient Flow, 3%
Physician Orders, 3%

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

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Unit Coordinator
Unit Coordinator vs Appointment Coordinator

Updated January 8, 2025

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