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Veterinary receptionist vs administrative receptionist

The differences between veterinary receptionists and administrative receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and an administrative receptionist. Additionally, an administrative receptionist has an average salary of $31,502, which is higher than the $30,620 average annual salary of a veterinary receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for an administrative receptionist are customer service, patients, and data entry.

Veterinary receptionist vs administrative receptionist overview

Veterinary ReceptionistAdministrative Receptionist
Yearly salary$30,620$31,502
Hourly rate$14.72$15.15
Growth rate--8%
Number of jobs43,03391,892
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 35%
Average age4250
Years of experience22

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does an administrative receptionist do?

An administrative receptionist is responsible for performing administrative tasks, handling visitors' inquiries and concerns, verifying appointments, and leading them to the appropriate personnel and department, as well as handling and routing calls. Administrative receptionists also keep records of the staff meeting and executive conference, including company and promotional events. They receive packages and mail, sort documents, manage office supply inventories, create incident reports, and report suspicious guests within the premises. An administrative receptionist must have excellent communication and customer service skills, especially on resolving and escalating complaints.

Veterinary receptionist vs administrative receptionist salary

Veterinary receptionists and administrative receptionists have different pay scales, as shown below.

Veterinary ReceptionistAdministrative Receptionist
Average salary$30,620$31,502
Salary rangeBetween $25,000 And $37,000Between $25,000 And $38,000
Highest paying City-Oakland, CA
Highest paying state-Washington
Best paying company-Beacon Hill Staffing Group
Best paying industry-Technology

Differences between veterinary receptionist and administrative receptionist education

There are a few differences between a veterinary receptionist and an administrative receptionist in terms of educational background:

Veterinary ReceptionistAdministrative Receptionist
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Veterinary receptionist vs administrative receptionist demographics

Here are the differences between veterinary receptionists' and administrative receptionists' demographics:

Veterinary ReceptionistAdministrative Receptionist
Average age4250
Gender ratioMale, 5.8% Female, 94.2%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.7% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between veterinary receptionist and administrative receptionist duties and responsibilities

Veterinary receptionist example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Interact with other veterinary offices regarding mutual clients in regard pet medical history.
  • Coordinate room rentals and reservations.
  • Certify CPR instructor-provide in-house training for all staff and physicians.
  • Schedule tee times, take reservations, answer calls and assist customers
  • Organize files and keep them up to date while closely following HIPAA regulations.
  • Show more

Administrative receptionist example responsibilities.

  • Manage travel reimbursements, and reconcile process and forward to payroll for assign individuals.
  • Act as primary liaison between patients, physical therapists and physicians while accomplishing miscellaneous duties necessary for maintaining operations.
  • Sort first class mail, FedEx, campus mail and all incoming mail daily.
  • Draft correspondence and other written material, develop PowerPoint slides and graphic presentations for demographic analysts.
  • Issue shipping instructions and provide routing information to ensure that payroll delivery times and locations are coordinate.
  • Greet visitors, and respond to telephone and in-person requests for information for sole-practitioner office serving several hundr patients.
  • Show more

Veterinary receptionist vs administrative receptionist skills

Common veterinary receptionist skills
  • PET, 29%
  • Customer Service, 14%
  • Client Service, 8%
  • Patients, 7%
  • Processing Payments, 5%
  • Exam Rooms, 4%
Common administrative receptionist skills
  • Customer Service, 18%
  • Patients, 12%
  • Data Entry, 11%
  • Phone Calls, 8%
  • Front Desk, 6%
  • Word Processing, 4%

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