Veterinary receptionist vs front desk coordinator

The differences between veterinary receptionists and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a front desk coordinator. Additionally, a front desk coordinator has an average salary of $31,667, which is higher than the $30,620 average annual salary of a veterinary receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Veterinary receptionist vs front desk coordinator overview

	Veterinary Receptionist	Front Desk Coordinator
Yearly salary	$30,620	$31,667
Hourly rate	$14.72	$15.22
Growth rate	-	-
Number of jobs	43,033	119,803
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 29%
Average age	42	42
Years of experience	2	2

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

Veterinary receptionist vs front desk coordinator salary

Veterinary receptionists and front desk coordinators have different pay scales, as shown below.

	Veterinary Receptionist	Front Desk Coordinator
Average salary	$30,620	$31,667
Salary range	Between $25,000 And $37,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between veterinary receptionist and front desk coordinator education

There are a few differences between a veterinary receptionist and a front desk coordinator in terms of educational background:

	Veterinary Receptionist	Front Desk Coordinator
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	-	-

Veterinary receptionist vs front desk coordinator demographics

Here are the differences between veterinary receptionists' and front desk coordinators' demographics:

	Veterinary Receptionist	Front Desk Coordinator
Average age	42	42
Gender ratio	Male, 5.8% Female, 94.2%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between veterinary receptionist and front desk coordinator duties and responsibilities

Veterinary receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Interact with other veterinary offices regarding mutual clients in regard pet medical history.
Coordinate room rentals and reservations.
Certify CPR instructor-provide in-house training for all staff and physicians.
Schedule tee times, take reservations, answer calls and assist customers
Organize files and keep them up to date while closely following HIPAA regulations.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Veterinary receptionist vs front desk coordinator skills

Common veterinary receptionist skills

PET, 29%
Customer Service, 14%
Client Service, 8%
Patients, 7%
Processing Payments, 5%
Exam Rooms, 4%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Office and Administrative Industry
Veterinary Receptionist
Veterinary Receptionist vs Front Desk Coordinator

Updated January 8, 2025

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