Veterinary receptionist vs medical office administrator

The differences between veterinary receptionists and medical office administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a veterinary receptionist and a medical office administrator. Additionally, a medical office administrator has an average salary of $34,252, which is higher than the $30,620 average annual salary of a veterinary receptionist.

The top three skills for a veterinary receptionist include PET, customer service and client service. The most important skills for a medical office administrator are patients, patient care, and customer service.

Veterinary receptionist vs medical office administrator overview

	Veterinary Receptionist	Medical Office Administrator
Yearly salary	$30,620	$34,252
Hourly rate	$14.72	$16.47
Growth rate	-	-8%
Number of jobs	43,033	179,503
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 31%
Average age	42	49
Years of experience	2	2

What does a veterinary receptionist do?

The veterinary receptionist caters to clients and their pets in a veterinary clinic. The veterinary receptionist's job is to communicate with clients, answer inquiries, and schedule appointments with a veterinarian. The veterinary receptionist also handles all the records of the clinic, information about all pets and clients. This person also needs to have good communication skills, be highly organized, and has a pleasing disposition and personality. Additional tasks of a veterinary receptionist are maintenance of the reception area, and if needed, process payments and other financial transactions such as insurance.

What does a medical office administrator do?

A medical office administrator is responsible for performing administrative and clerical duties within a health care institution, supplying physicians and medical professionals with patients' information, and coordinating with insurance companies. Medical office administrators handle the information and data management system to ensure the accuracy of patients' details, medical history, and treatment plans. They also schedule doctor appointments and cancellations, as well as monitoring the inventory of medical supplies. A medical office administrator submits payment reports, respond to patients' inquiries and concerns, and process billing disputes.

Veterinary receptionist vs medical office administrator salary

Veterinary receptionists and medical office administrators have different pay scales, as shown below.

	Veterinary Receptionist	Medical Office Administrator
Average salary	$30,620	$34,252
Salary range	Between $25,000 And $37,000	Between $27,000 And $41,000
Highest paying City	-	Anchorage, AK
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between veterinary receptionist and medical office administrator education

There are a few differences between a veterinary receptionist and a medical office administrator in terms of educational background:

	Veterinary Receptionist	Medical Office Administrator
Most common degree	Bachelor's Degree, 40%	Bachelor's Degree, 31%
Most common major	Business	Health Care Administration
Most common college	-	-

Veterinary receptionist vs medical office administrator demographics

Here are the differences between veterinary receptionists' and medical office administrators' demographics:

	Veterinary Receptionist	Medical Office Administrator
Average age	42	49
Gender ratio	Male, 5.8% Female, 94.2%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 11.1% Unknown, 4.4% Hispanic or Latino, 18.7% Asian, 6.6% White, 58.3% American Indian and Alaska Native, 0.9%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	6%	9%

Differences between veterinary receptionist and medical office administrator duties and responsibilities

Veterinary receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Interact with other veterinary offices regarding mutual clients in regard pet medical history.
Coordinate room rentals and reservations.
Certify CPR instructor-provide in-house training for all staff and physicians.
Schedule tee times, take reservations, answer calls and assist customers
Organize files and keep them up to date while closely following HIPAA regulations.

Medical office administrator example responsibilities.

Re-Evaluat & improve policy manual, develop standards for HIPPA, OSHA, manage care, billing and medical compliance.
Facilitate client relationships and manage surgery schedules, financial consultations, follow up care and ongoing maintenance.
Used knowledge of medical procedures and customer service, record medical histories and schedule patients for hospitalization and other procedures.
Scan new information such as daily progress notes, physical exams, labs and diagnostic testing into EMR.
Advise and counsel patient regarding food, fluid, medicine intake and restrictions prior to surgery including drop regime.
Organize patient charts and loose reports, as well as paper work from daily operations for scanning into EMR system.

Veterinary receptionist vs medical office administrator skills

Common veterinary receptionist skills

PET, 29%
Customer Service, 14%
Client Service, 8%
Patients, 7%
Processing Payments, 5%
Exam Rooms, 4%

Common medical office administrator skills

Patients, 21%
Patient Care, 10%
Customer Service, 8%
Insurance Verification, 5%
Phone Calls, 5%
Appointment Scheduling, 4%

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Office and Administrative Industry
Veterinary Receptionist
Veterinary Receptionist vs Medical Office Administrator

Updated January 8, 2025

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