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The differences between vice president-program managements and senior service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a vice president-program management and a senior service manager. Additionally, a vice president-program management has an average salary of $133,043, which is higher than the $129,065 average annual salary of a senior service manager.
The top three skills for a vice president-program management include program management, project management and oversight. The most important skills for a senior service manager are project management, client relationships, and business development.
| Vice President-Program Management | Senior Service Manager | |
| Yearly salary | $133,043 | $129,065 |
| Hourly rate | $63.96 | $62.05 |
| Growth rate | 16% | 16% |
| Number of jobs | 195,280 | 200,790 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 68% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
The vice president program manager serves the executive management team and manages the organization's outreach and support functions. The managers contribute to the company's success by giving out ideas to improve the organization's strategies in terms of planning, budgeting, and program execution. They establish partnerships and stewardship with other leaders and organizational partners. Other responsibilities of being a vice president program manager include negotiating agreements with partners, managing the recruitment of potential company members, and communicating with employees. The usual personal skills found in this position are having a strong sense of leadership, being innovative, and having analytical thinking. They should be customer-oriented, have conflict management and resolution skills, and results-focused.
Senior Service Managers are roles usually present in a Business Process Outsourcing (BPO) company or a shared service structure. They manage the service level agreement between their company and their clients. They oversee the employees who are expected to hit the targets and ensure that they would consistently meet these targets. Senior Service Managers are decision-makers. They make strategic decisions to ensure that the operations department runs smoothly and would be able to achieve its service level agreements with clients. Senior Service Managers also manage stakeholders. They create professional working relationships with clients, and they are expected to maintain and keep client accounts.
Vice president-program managements and senior service managers have different pay scales, as shown below.
| Vice President-Program Management | Senior Service Manager | |
| Average salary | $133,043 | $129,065 |
| Salary range | Between $88,000 And $200,000 | Between $92,000 And $179,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Bill & Melinda Gates Foundation | NVIDIA |
| Best paying industry | Manufacturing | Professional |
There are a few differences between a vice president-program management and a senior service manager in terms of educational background:
| Vice President-Program Management | Senior Service Manager | |
| Most common degree | Bachelor's Degree, 74% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between vice president-program managements' and senior service managers' demographics:
| Vice President-Program Management | Senior Service Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 74.1% Female, 25.9% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |