Work director vs consultant/project manager

Differences between work director and consultant/project manager duties and responsibilities

Work director example responsibilities.

• Manage daily workflow in adherence to procedures while meeting service level agreement (SLA) deadlines.
• Manage, train and develop 100+ credit underwriters in a start- up ACD operation through various audit processes.
• Manage bankruptcy and foreclosure document completion and submission processes.
• Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
• Schedule and monitor analyst PTO.
• Approve or decline PTO requests.
Show more

Consultant/project manager example responsibilities.

• Lead and manage team of business analysts responsible for defining detail functional specifications for large-scale CRM implementation.
• Project manage software development initiatives according to company SDLC.
• Manage quality/regulatory control and clinical personnel, to deliver on time data-migration project using SDLC.
• Develop training programs for ERP implementations, and manage development of custom performance support and knowledge management software solutions.
• Implement a repeatable process methodology base on the PMI PMBOK defining a systematic approach to delivering solutions and achieving customer objectives.
• Draft system documentation and create business process flows using Visio.
Show more