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Work director vs operations, senior specialist

The differences between work directors and operationss, senior specialist can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations, senior specialist has an average salary of $83,814, which is higher than the $41,703 average annual salary of a work director.

The top three skills for a work director include customer service, performance feedback and staff performance. The most important skills for an operations, senior specialist are customer service, powerpoint, and project management.

Work director vs operations, senior specialist overview

Work DirectorOperations, Senior Specialist
Yearly salary$41,703$83,814
Hourly rate$20.05$40.30
Growth rate12%23%
Number of jobs25,424101,959
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Average age4744
Years of experience--

Work director vs operations, senior specialist salary

Work directors and operationss, senior specialist have different pay scales, as shown below.

Work DirectorOperations, Senior Specialist
Average salary$41,703$83,814
Salary rangeBetween $25,000 And $67,000Between $52,000 And $132,000
Highest paying City-Washington, DC
Highest paying state-Connecticut
Best paying company-Cheniere Energy
Best paying industry-Technology

Differences between work director and operations, senior specialist education

There are a few differences between a work director and an operations, senior specialist in terms of educational background:

Work DirectorOperations, Senior Specialist
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Work director vs operations, senior specialist demographics

Here are the differences between work directors' and operationss, senior specialist' demographics:

Work DirectorOperations, Senior Specialist
Average age4744
Gender ratioMale, 42.1% Female, 57.9%Male, 44.2% Female, 55.8%
Race ratioBlack or African American, 7.6% Unknown, 4.7% Hispanic or Latino, 12.7% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage10%11%

Differences between work director and operations, senior specialist duties and responsibilities

Work director example responsibilities.

  • Manage daily workflow in adherence to procedures while meeting service level agreement (SLA) deadlines.
  • Manage, train and develop 100+ credit underwriters in a start- up ACD operation through various audit processes.
  • Manage bankruptcy and foreclosure document completion and submission processes.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Schedule and monitor analyst PTO.
  • Approve or decline PTO requests.
  • Show more

Operations, senior specialist example responsibilities.

  • Contact potential REO listing brokers achieving the highest return call rate.
  • Conduct analysis of multiple databases utilizing SQL commands with the goal of ensuring data integrity.
  • Follow GMP's at all times.
  • Work with change management to correct service windows.
  • Monitor and report suspicious report before sending to the IRS.
  • Update KPI on a daily, weekly or monthly basis.
  • Show more

Work director vs operations, senior specialist skills

Common work director skills
  • Customer Service, 16%
  • Performance Feedback, 11%
  • Staff Performance, 9%
  • Scheduling Issues, 8%
  • Level Agreements, 4%
  • Direct Supervision, 4%
Common operations, senior specialist skills
  • Customer Service, 15%
  • PowerPoint, 8%
  • Project Management, 8%
  • Excellent Organizational, 7%
  • Data Analysis, 5%
  • HR, 4%

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