Workers compensation coordinator vs claims representative

Differences between workers compensation coordinator and claims representative duties and responsibilities

Workers compensation coordinator example responsibilities.

• Support, maintain and manage input of information into the automated HRIS system, and integrate HRIS with other systems.
• Manage litigation, pay timely compensation, file necessary state forms timely, negotiate appropriate settlements within company assign authority.
• Maintain employee records in ADP and PeopleSoft.
• Create job codes using PeopleSoft; conduct periodic audits and analysis.
• Act as liaison with third-party administrator (TPA) and insurance carrier.
• Assist in the development of new applicant tracking system and HRIS database.
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Claims representative example responsibilities.

• Perform initial set-up and continuously manage claims in the Juris claims management system.
• Investigate, evaluate, and manage call to complete coverage analysis confirming or denying coverage using Xactimate estimating software.
• Prepare necessary state filings within statutory limits, manage litigation and vocational rehabilitation process, used appropriate cost containment techniques.
• Assist the training department in developing CSR training in order to set expectations.
• Create custom templates and guide sheets for new trainees in the CSR Internet division to ensure consistency and increase department efficiency.
• Utilize proper SIU reporting procedures for extensive investigation as required.
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