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Account specialist jobs in Jackson, MS

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  • Customer Support Specialist

    Blue Cross & Blue Shield of Mississippi 4.3company rating

    Account specialist job in Jackson, MS

    The Customer Support Specialist (CSS) is accountable for providing quality service to customers seeking direction, information or assistance by conducting effective research on matters related to my Blue, pharmacy, enrollment, billing, benefits and claims inquiries to ensure first call resolution is achieved. This position is responsible for ensuring a connection is made with each customer interaction to assist the customer with their initial concern and provide information tailored to their individual healthcare needs. Job-Specific Requirements: Must have a Bachelor's degree with at least a 3.0 GPA. Must have proficient computer skills and be able to successfully complete all levels of the call center training program. Excellent active listening skills in order to clearly understand members' issues. Must possess excellent communication skills to ensure a professional company image is projected at all times. Blue Cross & Blue Shield of Mississippi is an Equal opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We offer a comprehensive benefits package that is worth approximately one-third of the salary compensation. Our benefits program is among the best in the health care field. We are looking for employees who can bring their experience, expertise and dedication to work for our customers.
    $31k-40k yearly est. 1d ago
  • Customer Care Specialist

    Jackson State University 4.1company rating

    Account specialist job in Jackson, MS

    The Department of Facilities and Construction Management at Jackson State University is seeking a Customer Care Specialist to join their team. The Customer Care Specialist provides essential support to the Central Receiving Department and ensures the efficient and effective operations of the department. They also assist with other tasks such as documentation, computerized inventory, records, storage and supply acquisitions. Examples of Duties * Manage the front office. * Maintain a computerized inventory system for supply acquisition. * Maintain logs and count records, storage, and control for Central Receiving. * Prepare, compile, and sort documents for data entry. * Check source documents for accuracy. * Verify data and correct data where necessary. * Obtain further information for incomplete documents. * Enter data from source documents into prescribed computer databases, files and forms. * Check completed work for accuracy. * Store completed documents in designated locations. * Maintain log books or records of activities and tasks. * Respond to all requests for information and access relevant files. * Comply with data integrity, security, and University policies and procedures. * Perform all duties and/or special projects as assigned by the immediate supervisor. Typical Qualifications * Ability to bend, stand, stoop, crawl, or access small areas as needed. * Ability to lift a minimum of 50 Ibs. * Ability to follow oral and written instructions. * Strong customer service skills. * High School diploma or GED. * Must have a valid Mississippi Driver's License.
    $25k-29k yearly est. 28d ago
  • Chemical Service Specialist, West Tennessee

    Quaker Houghton 4.6company rating

    Account specialist job in Jackson, MS

    Job Description About Us At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its associates and offers competitive compensation and benefit programs. Position Summary: This position is self-directed on a day-to day basis. They are responsible for performing daily product and process optimization activities in a sales region to meet the needs of the customer. This includes: performing tests on process fluids, creating and distributing routine reports, monitoring product inventories, reducing usage, costs of chemicals or process costs and special projects as needed. A Sr TSS is capable of recommending and implementing process improvements related to QH products that impact customer performance, including organizing resources and reports for customer trials to improve performance. Travel to customer sites/laboratories approximately 75%. Job Accountabilities: Identification and documentation of savings projects or process improvements for presentation and approval by the customer while working with site team, implementing these approved projects. Partners with Commercial teams to ensure that financial goals are met. Helps promote shared savings programs and drives savings to meet unit cost targets. Responsible for creating, implementing and training customers on SOPs for specific product applications to ensure efficient and effective performance. Perform multi-site technical and sales oriented administrative duties in a manufacturing environment. Acquires, records and analyzes process and usage data to establish baseline. Provides input for customer presentations to justify adoption of proposed projects and to demonstrate the benefits of successfully completed proposals. Interaction with Fluidcare as well as with customer's operations, technical personnel and other suppliers. Assists in plant surveys and sales projects to quantify savings and process improvement opportunities, and to participate in preparation of proposals. Working knowledge of customers processes, understands QH product portfolio, and the proper methods and conditions to achieve optimal performance. Organizes local resources for customer trials in conjunction with Product Application Managers. Responsible for data collection and reporting of process and product performance. Comply with all Company Policies: to include but not limited to Code of Conduct and expense reporting, etc. Education, Experience, Skills & Competencies: Bachelor's Degree required in Chemistry, Engineering, or any relevant business related area or minimum of 5 years related industry experience required. Customer Focus - Dedicated to meeting customer expectations and requirements. Results Driven - Holds self and others accountable for achieving performance objectives. Ability to work independently and/or with minimal supervision. Communications skills - Written, verbal and active listening. Proficient in English - Written and spoken. Must have basic working knowledge of Microsoft Office. Quaker Houghton provides equal employment opportunity for all qualified candidates. Quaker Houghton does not discriminate against any candidate for employment based on race, color, religion, sex, gender, gender identity or expression, affectional or sexual orientation, pregnancy, age, creed, ancestry, national origin, citizenship, marital or domestic partnership or civil union status, veteran's status, physical/mental disability, genetic information, or any other category protected by U.S federal, state, and/or local employment law. Furthermore, Quaker Houghton is committed to providing reasonable accommodations to qualified candidates with physical and/or mental disabilities.
    $58k-89k yearly est. 17d ago
  • Account Service Representative I

    Sfbcic

    Account specialist job in Jackson, MS

    Essential Functions • Obtain quotes on various lines of insurance and inform the Agents of results. • Bind coverage on new and renewal business after discussing with Agent. Obtain proper application, signed forms and premiums in a timely manner. • Complete changes on existing business and work renewals. • Explain coverage, policy language and answer questions on policies written or quoted through the Rural Insurance Agencies. • Process daily mail and perform daily work for Rural Secretary to scan and mail. • Service policies on books and assist with claim problems, etc. when and where needed. • Responsible for accurate accounting entries to allow Accounting Department to process Company statements for payment and commission payments to the agency force. • Responsible for keeping aged receivables current. Additional Responsibilities • Travel is required for making presentations at agent and secretary meetings. • Must possess and maintain a valid Driver's License and acceptable driving record. • Other duties and responsibilities as assigned. • Regular and predictable attendance is required.
    $18k-23k yearly est. 60d+ ago
  • Specialist-Accounts Receivable Follow Up Senior - HS Central Business Office Corporate

    Baptist Memorial Health 4.7company rating

    Account specialist job in Jackson, MS

    Responsible for follow up on Accounts Receivable to all payers. Serves as a resourse for other Office staff and patients concerning expected payments, payments made and contract conflicts. Performs other duties as assigned. Responsibilities Communicates with Insurance companies daily Reviews Payment Variance and Work Queues daily Maintains credit balance reports Processes Work Queues daily. Reviews accounts for accuracy Assist the supervisors with other functions within the department Completes assigned goals Requirements, Preferences and Experience Experience Preferred : Preferred clerical skills with a working knowledge of accounting and insurance coverages and three (3) years? experience in a physicians or hospital setting. Good customer service skills are a requirement. Minimum : One (1) year experience in physicians office or hospital setting. Special Skills Preferred : Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Minimum : Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Training Preferred : Prefer knowledge of insurance billing and collections and insurance guidelines. Minimum : PC skills and keyboarding Working knowledge of 10 key, typing and computers. About Baptist Memorial Health Care At Baptist, we owe our success to our colleagues, who have both technical expertise and a compassionate attitude. Every day they carry out Christ's three-fold ministry-healing, preaching and teaching. And, we reward their efforts with compensation and benefits packages that are highly competitive in the Mid-South health care community. For two consecutive years, Baptist has won a Best in Benefits award for offering the best benefit plans compared with their peer groups. Winners are chosen based on plan designs, premiums and the results of a Benefits Benchmarking Survey. At Baptist, We Offer: Competitive salaries Paid vacation/time off Continuing education opportunities Generous retirement plan Health insurance, including dental and vision Sick leave Service awards Free parking Short-term disability Life insurance Health care and dependent care spending accounts Education assistance/continuing education Employee referral program Job Summary: Position: 10896 - Specialist-Accounts Receivable Follow Up Senior Facility: BMHS - Regional Business Office Jackson Department: HS Central Business Office Corporate Category: Finance and Accounting Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:MS:Jackson Located in the Jackson, MS metro area
    $40k-51k yearly est. 7d ago
  • Sr Specialist, Account Management

    Cardinal Health 4.4company rating

    Account specialist job in Jackson, MS

    **At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.** **What Account Management contributes to Cardinal Health:** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships. **Responsibilities:** + Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives + Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions + Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed. + Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives + Track, measure, and report key performance indicators monthly + Identify opportunities for process improvement and implement solutions to enhance efficiency, quality, and overall performance + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **Qualifications:** + Bachelor's degree in related field, or equivalent work experience, preferred + 2-4 years of professional experience; direct customer-facing experience, preferred + Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred + Demonstrated ability to work in a fast-paced, collaborative environment, preferred + Highly motivated and able to work effectively within a team, preferred + Strong communication skills with the ability to build solid relationships and deliver high quality presentations, preferred + Ability and willingness to travel occasionally, as business needs require is preferred **What is expected of you and others at this level:** + Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes actions to resolve + Applies judgment within defined parameters + Receives general guidance may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/18/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 23d ago
  • Account Specialist - USC Specialty - Jackson, MS

    GSK, Plc

    Account specialist job in Jackson, MS

    Site Name: USA - Mississippi - Jackson, USA - Tennessee - Memphis Territory to include Jackson, MS and Memphis, TN. The ideal candidate will live in Jackson, MS or the surrounding area. (Relocation assistance not provided). Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the world's health. Our commitment to innovation in the immunology space has been unwavering for over a decade, positioning us as pioneers in addressing the diverse needs of patients. As we look to the future, the synergy between our talented workforce and our commitment to scientific excellence will drive our continued growth and success. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role * Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. * To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. * Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. * Provide product educational programs/in-services to customers. * Work within Compliance guidelines and GSK values always. * Develop strategies and tactics to generate sales. * Develop and implement strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers). * Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. * Effectively manage allocated resources * Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Basic Qualifications: * Bachelor's degree * Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% * Valid driver's license. * Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. * The selected candidate will be hired at the appropriate level based on experience * Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience. * Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: * Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. * Expertise in working with Payer Reimbursement Managers * Biologic/Rare Disease/Immunology Sales experience #SpecialtyCareers #GSKCommercial #LI-REMOTE Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at ************** (US Toll Free) or *************** (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $37k-57k yearly est. Auto-Apply 16d ago
  • Division Account Specialist - Food & Beverage

    Genpt

    Account specialist job in Jackson, MS

    The Division Account Specialist strategically and tactically leads sales in a specific industry or industries for Motion. 70% of the time Active selling including direct sales calls, joint sales calls in collaboration with Motion branch and/or Motion Corporate representatives, and joint sales calls with other Mi Conveyance Solutions representatives to drive new business development and strengthen existing customer relationships. Development, coordination, and presentation of industry segment focused sales & product training. Serve as liaison between Mi Conveyance Solutions, the Motion branch network, and Motion corporate contracts team relative to your specific industry segment program. 30% of the time Identify and coordinate the development of effective marketing collateral and sales tools to support business development efforts and promote industry specific products and programs. Identify, plan, and participate in key trade shows and industry association events to promote brand visibility and market presence. Assess and recommend required product inventory to align with market demand and ensure availability. Manage and cultivate strategic vendor relationships to secure access to competitive pricing and high-quality products. Design and execute pricing strategies and sales programs that drive revenue growth while maintaining proper channel management. Develop and coordinate customer service processes to ensure a best-in-class response time and service level for both internal and external stakeholders. Evaluate enterprise-wide manufacturing capabilities to ensure resources are deployed effectively to meet market needs. Determine and monitor optimal product stocking levels and distribution locations to maximize efficiency and responsiveness. Continuously track industry segment market trends and dynamics to identify target customers and growth opportunities. Identify and track performance KPI's and monitor internal processes to identify opportunities for continuous improvement. EDUCATION & EXPERIENCE Typically requires a bachelor's degree and five (5) to ten (10) years of related experience or the equivalent combination. KNOWLEDGE, SKILLS, ABILITIES • Excellent written and verbal communication skills. • Exceptional level of drive and passion for results. • Able to handle multiple priorities simultaneously in a fast paced, deadline driven environment. • Ability to coach and provide feedback to direct reports. • Ability to use Microsoft Office. • Good driving record required LICENSES & CERTIFICATIONS: Industry specific certifications preferred SUPERVISORY RESPONSIBILITY: 5-10 Direct Reports BUDGET RESPONSIBILITY: Yes COMPANY INFORMATION: Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $37k-57k yearly est. Auto-Apply 52d ago
  • Account Specialist - USC Specialty - Jackson, MS

    Gsk

    Account specialist job in Jackson, MS

    Territory to include Jackson, MS and Memphis, TN. The ideal candidate will live in Jackson, MS or the surrounding area. (Relocation assistance not provided). Why join us? GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We are a focused biopharma company. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and advanced technologies, investing in four core therapeutic areas (Infectious Diseases, HIV, Respiratory, Immunology and Oncology). Our Ahead Together strategy means intervening early to prevent and change the course of disease, helping to protect people and support healthcare systems. It's an exciting time in GSK as we bring outstanding people together to do work that matters and impacts the world's health. Our commitment to innovation in the immunology space has been unwavering for over a decade, positioning us as pioneers in addressing the diverse needs of patients. As we look to the future, the synergy between our talented workforce and our commitment to scientific excellence will drive our continued growth and success. What we're looking for: This role will provide you the opportunity to lead key activities, career growth, and the ability to do impactful work: Responsibilities include the following: Key Responsibilities: Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role Provide Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers in support of a GSK biologic product. To understand the reimbursement/distribution landscape for specialist customers and identify the appropriate resources (e. g. Payer Relations Managers, HUB, headquarter approved materials) to refer customers to appropriate resource for reimbursement and distribution choices, always working within GSK guidelines and values. Maintain knowledge and data, which are constantly changing, with respect to severe asthma therapeutic expertise. Provide product educational programs/in-services to customers. Work within Compliance guidelines and GSK values always. Develop strategies and tactics to generate sales. Develop and implement strategies specific to each customer within an account (i.e., Rheumatologists, Nephrologists, nurses, mid-levels, business/office managers). Develop and maintain strong working relationships with Marketing, Payer Relations Managers (Market Access), Medical (MSLs), and other functions within GSK. Effectively manage allocated resources Provide outstanding customer service by responding to our customers' requests, inquiries and needs. Basic Qualifications: Bachelor's degree Ability to travel domestically as necessary, which in some territories may include overnight travel up to 30% Valid driver's license. Must be able and willing to drive or operate a vehicle - driving is an essential function of this role. The selected candidate will be hired at the appropriate level based on experience Specialty Account Specialist (grade 8): 5+ years of pharmaceutical/medical device experience. Senior Specialty Account Specialist (grade 7): 12+ years of pharmaceutical/medical device experience. Preferred Qualifications: If you have the following characteristics, it would be a plus: Specialty Products that utilize the Buy & Bill or Specialty pharmacy modes of distribution. Expertise in working with Payer Reimbursement Managers Biologic/Rare Disease/Immunology Sales experience #SpecialtyCareers #GSKCommercial #LI-REMOTE Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at ************** (US Toll Free) or *************** (outside US). GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at *********************************
    $37k-57k yearly est. Auto-Apply 17d ago
  • Legal Billing Clerk

    Cosmich Simmons & Brown

    Account specialist job in Jackson, MS

    Full-time Description Cosmich Simmons & Brown, PLLC, a law firm that represents clients in a variety of civil litigation matters, with a focus on toxic tort defense, commercial litigation, and product liability, has an immediate opening for a full-time Legal Billing Clerk in its Jackson, Mississippi office. We are looking for a Billing Clerk who enjoys detailed work and can assist our billing attorneys in revising, processing, and issuing accurate billing every month in a timely manner. Experience in accounts receivable and consistent follow-up is essential. Candidates should have at least two years of experience with the billing process in a law firm, be meticulous and organized, and thrive in a fast-paced work environment. Requirements · Issue prebills to billing attorneys for initial monthly review · Process conflict checks on potential clients · Open new client/matters in billing software · Pre-edit billing timesheets · Assist in various accounts receivables tasks · Amend invoices with guidance from billing attorneys and finalize for distribution Legal Billing Clerk Qualifications · High school diploma or equivalent is required · Must have at least two years of experience working in a billing role at a law firm · Advanced computer proficiency, especially with MS Office, Excel, and legal billing software programs; electronic billing experience is preferred · Ability to handle multiple projects at a time and consistently meet deadlines · Strong written and verbal communication skills and organizational skills are required
    $32k-42k yearly est. 60d+ ago
  • Specialist-Billing

    Baptist 3.9company rating

    Account specialist job in Jackson, MS

    Responsible for the daily completion of both cliams edit, denial, and no response billing functions for timely follow up. Handles internal and external questions to completion. Understands both paper and electronic claims as well as client invoice billing. Performs other duties as assigned. Responsibilities Handles telephone communication with patients, insurance companies and other BMG clinic or BMG Foundation personnel. Bills, collects and submits all insurance and TPA claims according to payer guidelines, and established procedures and workflows Reviews and/or processes all credit balances from supplied reports. Works all insurance denials, via paper and/or electronic in work queues. Monitors and processes all assigned electronic and/or paper claim status. i.g. claim edit and no response work queues. Completes assigned goals Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework. Preferred/Desired One or more years of government and/or commercial billing and collections in a physician or hospital setting. Education Minimum Required High School Dipolma or GED Preferred/Desired Certification in medical billing or course work. Associates degree in Business, Finance, or related field. Training Minimum Required Basic computer and keyboarding skills. Preferred/Desired MS Office and advanced phone system experience. Knowledge of insurance billing and collections guidelines, including payer systems such as FFS. Experience with Epic. Effective verbal and written communication skills. Effective customer service skills. Special Skills Minimum Required Preferred/Desired Licensure Minimum Required Preferred/Desired
    $34k-42k yearly est. Auto-Apply 60d+ ago
  • Specialist-Accounts Receivable Follow Up

    Baptist Anderson and Meridian

    Account specialist job in Jackson, MS

    The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired
    $35k-45k yearly est. Auto-Apply 29d ago
  • Neuropsych Account Specialist - Jackson MS

    Neurocrine Biosciences 4.7company rating

    Account specialist job in Jackson, MS

    Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role:Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. This role also plays an important part in educating external customers such as physicians, nurses, medical assistants, case managers, etc. and helping them learn about the benefits of our product(s). _ Your Contributions (include, but are not limited to): Sales and Market Development Drives product acceptance and growth through targeted education and strategic account management Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications Identifies and addresses territory-specific opportunities and barriers to product success Effectively manages promotional resources and budget Customer Relationship Management Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs) Clinical staff (RNs, LPNs, PharmDs) Key opinion leaders and advocacy groups Community Mental Health Clinics and Long Term Care facilities Local/regional payers and pharmacies Cross-Functional Collaboration Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams Professional Standards Upholds highest ethical standards, including FDA guidelines and pharmaceutical industry best practices Demonstrates integrity and models behaviors consistent with company values and compliance policies Work Expectations Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events Other duties as assigned Requirements: BS/BA degree in science or related field AND Minimum of 4 years of commercial pharma/biotech or related experience, including 3+ years of specialty pharmaceutical or LTC, Psychology, or Neurology sales experience is highly desired. Close-door or specialty pharmacy distribution experience is strongly preferred. Psychiatry, neurology or antipsychotic experience strongly preferred. Experience with business systems, salesforce automation platforms, and other business intelligence tools (e.g., Salesforce.com, Oracle database, SAP, Business Objects, COGNOS, QlikView, Veeva, etc.) OR Master's degree in science or related field AND 2+ years of similar experience noted above Professional Expertise Knowledge of best practices in the functional discipline and broader related business concepts Strong understanding of healthcare regulatory and enforcement environments Proven track record of meeting/exceeding sales objectives and launch success in complex environments Developing internal reputation in area of expertise Continuously works to improve tools and processes Leadership & Teamwork Ability to lead and participate in cross-functional teams Exhibits leadership skills, typically directing lower levels and/or indirect teams Builds trust and support among peers Acts as a settling influence in challenging situations Technical Skills Strong computer skills and working knowledge of business systems Proficiency with sales platforms and business intelligence tools (Salesforce.com, Oracle, SAP, Veeva, etc.) Excellent project management abilities Critical Thinking Sees broader organizational impact across departments/divisions Excellent analytical thinking and problem-solving skills Intellectual curiosity and ability to challenge status quo Able to decide and act without having the complete picture Communication & Relationship Management Excellent verbal and written communication skills Strong sales and account management disposition Ability to navigate complex accounts across varied care sites Understanding of specialty fulfillment and payer requirements Personal Attributes Results-oriented with high ethical standards Adaptable and effective in managing change Ability to meet multiple deadlines with accuracy and efficiency Thrives in performance-based, fast-paced environments Versatile learner who enjoys unfamiliar challenges Derives satisfaction through purposeful, passionate work Entrepreneurial attitude/experience Job-Specific Requirements Should reside within the geographic area of the assigned territory Valid driver's license and clean driving record (position requires frequent driving) Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $120,600.00-$165,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
    $56k-73k yearly est. Auto-Apply 10d ago
  • Billing Specialist

    Zavation Medical Products

    Account specialist job in Flowood, MS

    Job DescriptionThe role of an Accounts Receivable Specialist at Zavation Medical Products involves maintaining accurate and up-to-date accounts receivable records, along with providing support to customers and the internal team. This position is critical for ensuring the financial health and growth of Zavation Medical Products, a leading manufacturer of medical devices. The specialist is expected to be detail-oriented and organized, contributing significantly to the company's dynamic work environment through their expertise and support functions. Responsibilities: Processing sales orders and invoices daily in the ERP system. Maintaining the internal pricing application for the company and updating pricing weekly to ensure accurate billing for customers. Setting up new customers in the ERP system, including obtaining and filing new customer setup forms electronically. Assisting customers with billing questions and working collaboratively to resolve any billing issues. Assisting with daily collections and postings to customer accounts as needed. Handling and assisting with other office duties as they arise. Retaining sensitive information confidentially. Requirements: Minimum of 2 years' experience in office-related duties, such as filing, bookkeeping, etc. Three or more years working in the corporate accounting field with experience in full-cycle close and processing AR/AP transactions and general journal entries. Strong experience with customer invoicing, statement creation and reconciliation, credit memo transactions, cash application processing, and maintaining supporting documentation. Experience with basic customer collections and statement reviews. Working knowledge of Financial ERP systems for process look-up and reporting. Strong attention to detail and a solid work ethic, reliable and consistent in attendance, with a positive attitude, productivity, cooperation, respect, teamwork, decision making, and integrity. Intermediate level communication skills, both oral and written. Strong organizational and time management skills. Entry-level proficiency in Excel, including creating workbooks, organizing data, setting up margins for printing, and using copy and paste and other data formatting features. Understanding of how to protect and maintain confidential information. Associates of Applied Science in Office Technology or equivalent experience. Completed two or more years of college with a focus on business and/or accounting degree. Must be able to communicate effectively with vendors and customers. Ability to work independently in completing tasks as needed. Powered by JazzHR NSa5Nk2ZA5
    $32k-42k yearly est. 6d ago
  • Billing Clerk

    Ergon 4.5company rating

    Account specialist job in Vicksburg, MS

    Ergon Marine & Industrial Supply, Inc., has an opening for a Billing Clerk at its Vicksburg location. If you are a hard-working person who likes to help others and be proud of the physical work that you accomplish, then this might be a job that you would enjoy. EMIS services vessels and tows and this job allows you to be a part of that support of the river crews. Ergon is a family-owned oil and gas company based in the Jackson, MS area with facilities across the US. EMIS is a subsidiary with facilities that support marine traffic up and down the Mississippi River. Our facilities are located in Vicksburg, MS, and Memphis, TN. Ergon offers a competitive benefits package: 401(k) Matching, Health, Life, Dental, Holidays, Vacation, Sick Leave, Tuition Assistance, and Profit Sharing The Billing Clerk position will invoice customers accurately and provide excellent customer service. Billing Clerk Responsibilities include the following: Primary telephone answering station for the Grocery Department Monitor email for customer orders forwarding orders to all appropriate departments Take orders over the phone when necessary sending a copy to all appropriate departments Begin Order Accuracy form for incoming orders Transfer and double check customer orders as needed Create invoices and credits in SAP program for customer grocery orders doubling checking for accuracy Maintain filing system with invoices and backup paperwork Assist customer vessel or customer home office with questions regarding grocery order, customer invoices and/or credits Verify grocery order with grocery clerk if discrepancy is found in the grocery order form Create, research and complete EMIS Multi-Purpose Tracking Form for any customer problems Assist Grocery Department with inventory control Assist with end of month close out and year-end inventory procedures Assist with cycle count if needed Assist in grocery warehouse if needed Ensure office is clean at all times Billing Clerk Qualifications: High School Diploma or GED Minimum of one year's experience in clerical type position with knowledge of bookkeeping and data entry Must be computer competent Good communication and organizational skills and detail oriented Training in SAP Program Ability to work shift work with the following schedule: 3 days 6:00am until 6:00pm, 3 nights, 6:00pm until 6:00am and 3 days off The person selected must be able to work in any environment (heat, cold, rain, etc.). We are an EEO/AAP employer. Position: Billing Clerk Employment offer contingent upon pre-employment drug test, background check, and MVR.
    $40k-50k yearly est. 59d ago
  • Collection Specialist II

    Trustmark 4.6company rating

    Account specialist job in Jackson, MS

    The purpose of this job is to maintain an effective collections effort on an assigned group of accounts/loans resulting in fewer delinquent loans and minimizing losses. This position may be a front end or back-end collector depending on business needs. Responsibilities Activities and duties may vary depending upon functional area assigned, mainly responsible for simple to moderately complex consumer or commercial accounts/loans. This position requires moderate supervision Conducting inbound or outbound collection calls utilizing a predictive dialer, preview or other technology Negotiating payment terms for delinquent accounts and accurately notating the account following departmental procedures Assisting with difficult collection problems such as: payment disputes, alternative payment arrangements, CCC, out of policy extensions, Insurance claims, foreclosure, or repossession request, etc. Recognizing problem accounts/loans, alerting management, and providing input on a suitable course of action Perform additional duties as assigned. Qualifications High School and/or some college education Three or more years of related collection experience, working similar consumer, mortgage or commercial products. Upper-level knowledge and understanding of collection industry standards including a working knowledge of the Privacy Act and Fair Debt Collection Practices Act, Bankruptcy, repossession, including replevins, foreclosure and other consumer credit laws affecting collection of debt General knowledge of the lending process General knowledge of credit bureau reporting Good communication and interpersonal skills Strong organizational and analytical skills Good judgment Strong negotiating and decision-making skills Strong PC skills Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
    $34k-40k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Kinetic Staffing

    Account specialist job in Mendenhall, MS

    Job Description We are seeking an Accounts Receivable Specialist to support receivables management for an industrial construction and services contractor. This role focuses on timely invoicing, accurate payment application, and consistent collection efforts to support healthy cash flow. The onsite position works closely with customers and internal teams to resolve billing issues, monitor account activity, and maintain organized and reliable financial records. Key Responsibilities Monitor customer accounts for timely payment and identify overdue balances. Investigate and resolve billing or payment discrepancies by reviewing supporting documentation. Communicate with customers to address billing questions and support resolution of account issues. Record and apply incoming payments and maintain accurate account records. Reconcile differences between invoices and payments and escalate issues when needed. Assist with preparing basic accounts receivable reports and reviewing aging activity. Coordinate with sales and customer service teams to resolve account concerns. Support invoice corrections through credit memos or write-offs as directed. Track retainage balances and ensure proper documentation. Perform other related duties as assigned. Requirements Associate degree in a related field. 2-3 years of accounts receivable experience. 1+ years of construction industry experience. Proficiency with CMiC and Microsoft Excel preferred. Professional certification in credit or receivables management (such as C3P or CARM) preferred. Strong written and verbal communication skills. Strong analytical and problem-solving abilities. Excellent planning and time-management skills. High attention to detail and accuracy. Self-starter with a focus on process improvement. Compensation $45,000 to $55,000, depending on experience. Comprehensive benefits package.
    $45k-55k yearly 6d ago
  • Senior Specialist, Account Management

    Cardinal Health 4.4company rating

    Account specialist job in Jackson, MS

    **What Account Management contributes to Cardinal Health:** **Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.** **Responsibilities:** **Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs** **Bridge relationships between the customer's supply chain team and internal Cardinal Health teams to ensure flawless service** **Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives** **Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions** **Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.** **Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer's issues, requests and initiatives** **Track, measure, and report key performance indicators monthly** **Build and maintain long-term trusted relationships with customer to support retention and growth of the account** **Qualifications:** **Bachelor's degree in related field, or equivalent work experience, preferred** **2-4 years of customer management experience, preferred** **Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred** **Demonstrated ability to work in a fast-paced, collaborative environment, preferred** **Highly motivated and able to work effectively within a team, preferred** **Strong communication skills with the ability to build solid relationships. preferred** **Ability to travel to customer locations, as needed is preferred** **What is expected of you and others at this level:** **Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks** **Works on projects of moderate scope and complexity** **Identifies possible solutions to a variety of technical problems and takes actions to resolve** **Applies judgment within defined parameters** **Receives general guidance may receive more detailed instruction on new projects** **Work reviewed for sound reasoning and accuracy** **Anticipated salary range:** $57,000.00 - $81,600.00 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. **Medical, dental and vision coverage** **Paid time off plan** **Health savings account (HSA)** **401k savings plan** **Access to wages before pay day with my FlexPay** **Flexible spending accounts (FSAs)** **Short- and long-term disability coverage** **Work-Life resources** **Paid parental leave** **Healthy lifestyle programs** **Application window anticipated to close:** 1/17/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $57k-81.6k yearly 24d ago
  • Specialist-Accounts Receivable Follow Up

    Baptist Memorial Health Care 4.7company rating

    Account specialist job in Jackson, MS

    The Accounts Receivable Follow Up Specialist performs all collection and follow up activities with third party payers to resolve all outstanding balances and secure accurate and timely adjudication. This position is responsible for net and gross outstanding in accounts receivable, percentage of accounts aged greater than 90 days, cash collections, and denials resolution in support of the team efforts in the achievement of accounts receivable performance goals. The Specialist performs daily activities related to the successful closure of aged accounts receivable. Responsibilities Performs online account status checks and contacting payers to follow-up on outstanding claim balances of assigned accounts in work queues. Clearly documents in EMR system the patient account notes, the payment status of the account, and/or actions taken to secure payment. If applicable, requests account for additional follow up activity within a prescribed number of days in accordance with payer specific filing requirements or processing time required for insurance to complete processing. Performs required actions to resolve the account balance promptly by submitting appeals, correcting account information, coordinating requests for medical records, requesting and/or performing posting of account adjustments, requesting an account rebill and any and all other actions necessary to secure account payment and/or bring the account to successful closure. Documents, tracks, and ensures a reasonable turnaround time of receipt of any outstanding documents required from external departments. Responds to claim denials from payers such as inability to identify the patient, coordination of benefits, non-covered services, past timely filing deadlines, and ensures all information is provided to the payer. Documents all actions taken on accounts in the EMR system account notes to ensure all prior actions are noted and understandable. Informs the supervisor of any problems or changes in payer requirements and exercises independent judgment to analyze and report repetitive denials to take appropriate corrective action. Achieves established productivity and quality standard as determined by the Baptist Productivity and Quality Expectations Documentation Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact patient account collections. Adheres to internal controls for applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding. Effectively utilizes payer websites as needed in the execution of daily tasks. Conducts account claim status and follow up and resolves claim payment denials. Monitors assigned work queues at all sources and ensures expeditious resolution while working with other departmental representatives in resolution. Reports unresolved issues and concerns impeding the collection process and to ensure successful account resolution. Complies with patient confidentiality policies for the retention of patient health information, or when handling, distributing, or disposing of patient health information. Performs other duties as assigned by the Supervisor. Specifications Experience Minimum Required Experience in the healthcare setting or educational coursework Preferred/Desired One (1) year experience in physician's office or hospital setting. Education Minimum Required Preferred/Desired Training Minimum Required PC skills and keyboarding Working knowledge of 10 key, typing and computers. Proficiency in Microsoft Office Preferred/Desired Knowledge of insurance billing and collections and insurance guidelines. Special Skills Minimum Required Ability to type and key accurately, problem solving, written an d oral communication skills, financial counseling skills - knowledge of insurance billing (both hospital and professional settings) and collections - knowledge of insurance guidelines as it relates to CMS guidelines, TennCare and/or Medicaid based by state specified requirements. Ability to recognize and communicate to clinical staff or designee when insurance companies require additional review because of NCCI, CCI , LMRP, Mutually Exclusive and Medical Necessity edits. Effective Verbal, written and customer service skills as it relates to patients and insurance companies. Able to create communications to patients and insurance companies as needed to resolve issues to complete billing/claim processes. Preferred/Desired Knowledge of ICD-9, ICD-10, CPT and HCPCS codes and certification and/or degree in Healthcare Administration Business, Finance or related fields preferred. Licensure n/a Minimum Required Preferred/Desired
    $41k-52k yearly est. 35d ago
  • Collection Specialist II - Mortgage

    Trustmark 4.6company rating

    Account specialist job in Brandon, MS

    The purpose of this job is to maintain an effective collections effort on an assigned group of mortgage loans resulting in fewer delinquent loans, minimizing losses following investor guidelines and departmental procedures. This position may be a front end or back end mortgage loan collector depending on business needs. Responsibilities Activities and duties may vary depending upon functional area assigned, mainly responsible for simple to moderately complex mortgage loans. This position requires moderate supervision Conducting inbound or outbound collection calls utilizing a predictive dialer, preview or other technology, and accurately documenting collection on system of record Negotiating payment terms for delinquent accounts and accurately notating the loans following departmental procedures Assisting with difficult collection problems such as: payment disputes, alternative payment arrangements, loss mitigation options, Recognizing problem accounts/loans, alerting management and providing input on a suitable course of action Skip tracing and other specialty queues as assigned Qualifications High School and/or some college education with 3 or more years of related external collection experience, (2 years internal) working similar consumer mortgage or commercial products. Job related experience will be considered. Upper level knowledge and understanding of collection industry standards of practice including a working knowledge of privacy and fair debt collection regulations, bankruptcy, foreclosure and other consumer credit laws affecting collection of debt General knowledge of the lending process from point of application to note documentation General knowledge of credit bureau information and other sources of consumer reporting Good communication and interpersonal skills Strong organizational and analytical skills Good judgment Strong negotiating and decision-making skills Strong PC skills Team player and supporter Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
    $34k-40k yearly est. Auto-Apply 60d+ ago

Learn more about account specialist jobs

How much does an account specialist earn in Jackson, MS?

The average account specialist in Jackson, MS earns between $31,000 and $69,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Jackson, MS

$46,000

What are the biggest employers of Account Specialists in Jackson, MS?

The biggest employers of Account Specialists in Jackson, MS are:
  1. Neurocrine Biosciences
  2. GSK, Plc
  3. Genpt
  4. Gsk
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