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Administrative assistant-technical support vs administrative assistant

The differences between administrative assistant-technical supports and administrative assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an administrative assistant-technical support and an administrative assistant. Additionally, an administrative assistant-technical support has an average salary of $36,675, which is higher than the $34,945 average annual salary of an administrative assistant.

The top three skills for an administrative assistant-technical support include database management, customer service and data entry. The most important skills for an administrative assistant are customer service, data entry, and powerpoint.

Administrative assistant-technical support vs administrative assistant overview

Administrative Assistant-Technical SupportAdministrative Assistant
Yearly salary$36,675$34,945
Hourly rate$17.63$16.80
Growth rate-8%-8%
Number of jobs162,62665,769
Job satisfaction-4.14
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 47%
Average age5050
Years of experience22

Administrative assistant-technical support vs administrative assistant salary

Administrative assistant-technical supports and administrative assistants have different pay scales, as shown below.

Administrative Assistant-Technical SupportAdministrative Assistant
Average salary$36,675$34,945
Salary rangeBetween $27,000 And $49,000Between $26,000 And $46,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Westfield State University
Best paying industry--

Differences between administrative assistant-technical support and administrative assistant education

There are a few differences between an administrative assistant-technical support and an administrative assistant in terms of educational background:

Administrative Assistant-Technical SupportAdministrative Assistant
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 47%
Most common majorBusinessBusiness
Most common collegeStanford UniversityWestern Carolina University

Administrative assistant-technical support vs administrative assistant demographics

Here are the differences between administrative assistant-technical supports' and administrative assistants' demographics:

Administrative Assistant-Technical SupportAdministrative Assistant
Average age5050
Gender ratioMale, 35.5% Female, 64.5%Male, 12.7% Female, 87.3%
Race ratioBlack or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.2% Asian, 3.8% White, 66.1% American Indian and Alaska Native, 0.7%Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage6%6%

Differences between administrative assistant-technical support and administrative assistant duties and responsibilities

Administrative assistant-technical support example responsibilities.

  • Manage accounts payable and accounts receivable in QuickBooks to generate various accounting reports.
  • Manage all divisional personnel/confidential files, attendance and payroll.
  • Prepare year end Quickbooks reports for the CPA.
  • Create demo presentations in PowerPoint for the Edify/S1 e-learning department.
  • Create and monitor budget database, process wage payroll, and paid monthly bills.
  • Register new patients and update existing patient's demographics by collecting patient detail patient's information including personal and financial information.
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Administrative assistant example responsibilities.

  • Manage time and attendance using Kronos software for entire department.
  • Participate in national projects, manage new customer conversions to MCI from other carriers.
  • Manage FEDEX delivery requirements ensuring compliance with company policy.
  • Manage and update social media outlets including Facebook and LinkedIn.
  • Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
  • Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.
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Administrative assistant-technical support vs administrative assistant skills

Common administrative assistant-technical support skills
  • Database Management, 11%
  • Customer Service, 10%
  • Data Entry, 10%
  • Telephone Calls, 6%
  • Travel Arrangements, 5%
  • Email Addresses, 5%
Common administrative assistant skills
  • Customer Service, 14%
  • Data Entry, 11%
  • PowerPoint, 6%
  • Travel Arrangements, 5%
  • Database Management, 5%
  • Word Processing, 5%

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