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Agent vs geek squad agent

The differences between agents and geek squad agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an agent has an average salary of $37,864, which is higher than the $31,924 average annual salary of a geek squad agent.

The top three skills for an agent include insurance products, customer service and life insurance. The most important skills for a geek squad agent are customer service, client devices, and consumer electronics.

Agent vs geek squad agent overview

AgentGeek Squad Agent
Yearly salary$37,864$31,924
Hourly rate$18.20$15.35
Growth rate6%6%
Number of jobs184,32528,603
Job satisfaction2-
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 45%
Average age4646
Years of experience--

What does an agent do?

Agents are individuals who are employed by their clients to represent them in various dealings. Agents are usually employed by people in the show business industry, such as actors, writers, or directors. They meet people who are interested in dealing with their clients. They listen to the plans and vision for the project and assess if the project fits their clients' interests or public image. In the case of agents whose clients are actors, they send their clients to auditions upon review of the project details. Agents are also responsible for negotiating terms on behalf of their clients, such as salary, royalties, and set benefits, among others. They also inform the project leaders of their clients' demands on set. Agents are expected to be business-savvy and good negotiators.

What does a geek squad agent do?

A geek squad agent specializes in providing various computer services such as technical and maintenance support. Their responsibilities typically revolve around communicating with clients through calls or correspondence, troubleshooting, and helping them navigate through complex operations. They may also offer products and services, process payments, arrange store appointments, perform regular maintenance checks, and provide cost estimates to clients. Furthermore, as a geek squad agent, it is essential to coordinate with staff and report sales progress or concerns to managers or supervisors.

Agent vs geek squad agent salary

Agents and geek squad agents have different pay scales, as shown below.

AgentGeek Squad Agent
Average salary$37,864$31,924
Salary rangeBetween $19,000 And $72,000Between $19,000 And $51,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyLatham & Watkins-
Best paying industry--

Differences between agent and geek squad agent education

There are a few differences between an agent and a geek squad agent in terms of educational background:

AgentGeek Squad Agent
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 45%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Agent vs geek squad agent demographics

Here are the differences between agents' and geek squad agents' demographics:

AgentGeek Squad Agent
Average age4646
Gender ratioMale, 50.5% Female, 49.5%Male, 78.8% Female, 21.2%
Race ratioBlack or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.9% Asian, 4.9% White, 66.2% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between agent and geek squad agent duties and responsibilities

Agent example responsibilities.

  • Schedule and meet individuals\groups for assign or self-generate leads, assist and enroll eligible individuals in suitable Medicare product.
  • Verify documentation and coding using CPT and ICD-9 correct coding standards.
  • Assist TANF customers with obtaining employment.
  • Direct compliance with all CPT and Medicare guidelines.
  • Train BDC representatives on phone skills and CRM use.
  • Bill appropriate ICD-9 codes to the correct insurance companies.
  • Show more

Geek squad agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Diagnose and fix hardware and software issues on customer PC's.
  • Oversee scheduling and precinct availability for all CIA agents.
  • Repair apple headphones, iphones, ipads and other apple products.
  • Provide support and resolution for customers experiencing windows and apple software and hardware issues.
  • Totale price and tax on merchandise purchase by customers, using cash register POS system.
  • Show more

Agent vs geek squad agent skills

Common agent skills
  • Insurance Products, 11%
  • Customer Service, 10%
  • Life Insurance, 8%
  • HR, 6%
  • Inbound Calls, 6%
  • Financial Services, 6%
Common geek squad agent skills
  • Customer Service, 37%
  • Client Devices, 15%
  • Consumer Electronics, 12%
  • Phone Calls, 5%
  • Repair Computers, 4%
  • Precinct, 3%