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Appliance sales specialist vs sales support associate

The differences between appliance sales specialists and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an appliance sales specialist and a sales support associate. Additionally, an appliance sales specialist has an average salary of $92,765, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an appliance sales specialist include building relationships, customer complaints and product knowledge. The most important skills for a sales support associate are sales floor, back room, and math.

Appliance sales specialist vs sales support associate overview

Appliance Sales SpecialistSales Support Associate
Yearly salary$92,765$34,454
Hourly rate$44.60$16.56
Growth rate4%4%
Number of jobs39,309447,642
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does an appliance sales specialist do?

An appliance sales specialist is a sales professional who focuses on the operation and function of appliances, such as refrigerators, microwaves, and dishwashers. The responsibilities of an appliance sales specialist include educating customers about product features and functionality and appliance protection plans, managing store inventory, and processing customer transactions. The job requires excellent interpersonal, verbal, and communication skills. The job's education requirements include obtaining a bachelor's degree in business, marketing, communication, or other related fields.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Appliance sales specialist vs sales support associate salary

Appliance sales specialists and sales support associates have different pay scales, as shown below.

Appliance Sales SpecialistSales Support Associate
Average salary$92,765$34,454
Salary rangeBetween $65,000 And $130,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between appliance sales specialist and sales support associate education

There are a few differences between an appliance sales specialist and a sales support associate in terms of educational background:

Appliance Sales SpecialistSales Support Associate
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Appliance sales specialist vs sales support associate demographics

Here are the differences between appliance sales specialists' and sales support associates' demographics:

Appliance Sales SpecialistSales Support Associate
Average age4747
Gender ratioMale, 64.9% Female, 35.1%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between appliance sales specialist and sales support associate duties and responsibilities

Appliance sales specialist example responsibilities.

  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Retail sales of household appliances including washer/dryers, dishwashers, refrigerators, ovens, vacuum cleaners, etc.
  • Perform sales duties such as assisting customer in finding the appropriate plumbing fixtures and other necessities for their home improvement needs.
  • Account for sales, epp percentage, sos sales, and install sales.
  • Levele washing machines and connect hoses to water pipes, using plumbing and other hand tools.
  • Provide customer support for clients needing large appliances (washers/dryer, dishwashers, stoves, refrigerators etc.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Appliance sales specialist vs sales support associate skills

Common appliance sales specialist skills
  • Building Relationships, 29%
  • Customer Complaints, 26%
  • Product Knowledge, 9%
  • Customer Orders, 7%
  • Customer Interaction, 5%
  • Product Training, 5%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%