Appointment coordinator vs scheduling specialist

The differences between appointment coordinators and scheduling specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment coordinator and a scheduling specialist. Additionally, a scheduling specialist has an average salary of $37,269, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for an appointment coordinator include patients, customer service and repair orders. The most important skills for a scheduling specialist are patients, medical terminology, and home health.

Appointment coordinator vs scheduling specialist overview

	Appointment Coordinator	Scheduling Specialist
Yearly salary	$31,144	$37,269
Hourly rate	$14.97	$17.92
Growth rate	-8%	-8%
Number of jobs	72,134	73,381
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 44%
Average age	49	49
Years of experience	2	2

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

What does a scheduling specialist do?

A scheduling specialist is responsible for managing the department's meeting, conference, and event schedules, as well as negotiating with suppliers and third-party vendors for appointment and program needs. Scheduling specialists may also perform administrative and clerical duties as needed, especially on communicating with clients and informing them of meetings, and responding to their concerns and inquiries. A scheduling specialist must have excellent communication and organizational skills, as well as knowledge of the data processing procedures to maintain the organization's database, updating clients' information, and tracking business transactions.

Appointment coordinator vs scheduling specialist salary

Appointment coordinators and scheduling specialists have different pay scales, as shown below.

	Appointment Coordinator	Scheduling Specialist
Average salary	$31,144	$37,269
Salary range	Between $25,000 And $37,000	Between $27,000 And $51,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Bristol-Myers Squibb
Best paying industry	-	Transportation

Differences between appointment coordinator and scheduling specialist education

There are a few differences between an appointment coordinator and a scheduling specialist in terms of educational background:

	Appointment Coordinator	Scheduling Specialist
Most common degree	Bachelor's Degree, 32%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Appointment coordinator vs scheduling specialist demographics

Here are the differences between appointment coordinators' and scheduling specialists' demographics:

	Appointment Coordinator	Scheduling Specialist
Average age	49	49
Gender ratio	Male, 14.9% Female, 85.1%	Male, 23.9% Female, 76.1%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between appointment coordinator and scheduling specialist duties and responsibilities

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

Scheduling specialist example responsibilities.

Manage clinic visit schedules, rehabilitation conferences, medical exams, trial appearances, depositions, etc.
Treat all patients with compassion and dignity no matter what their socioeconomic status is.
Job entail becoming familiar with medical insurance carriers, which include Medicaid and Medicare programs.
Schedule patients for radiology procedures, including complicate scheduling for multiple exams in one patient visit.
Register patients into EMR system, ensuring accuracy when updating patient information, demographics and insurance.
Schedule outpatient appointment for radiology patients, verify insurance, obtain authorization from insurance companies for special procedures.

Appointment coordinator vs scheduling specialist skills

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

Common scheduling specialist skills

Patients, 25%
Medical Terminology, 8%
Home Health, 7%
Patient Care, 5%
Insurance Verification, 4%
Excellent Interpersonal, 4%

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Appointment Coordinator
Appointment Coordinator vs Scheduling Specialist

Updated January 8, 2025

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