Appointment scheduler vs appointment coordinator

The differences between appointment schedulers and appointment coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment scheduler and an appointment coordinator. Additionally, an appointment scheduler has an average salary of $34,414, which is higher than the $31,144 average annual salary of an appointment coordinator.

The top three skills for an appointment scheduler include patients, phone calls and scheduling patient appointments. The most important skills for an appointment coordinator are patients, customer service, and repair orders.

Appointment scheduler vs appointment coordinator overview

	Appointment Scheduler	Appointment Coordinator
Yearly salary	$34,414	$31,144
Hourly rate	$16.55	$14.97
Growth rate	-8%	-8%
Number of jobs	17,639	72,134
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	Bachelor's Degree, 32%
Average age	49	49
Years of experience	2	2

What does an appointment scheduler do?

An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.

What does an appointment coordinator do?

Appointment coordinators are professionals who are responsible for coordinating and initiating business appointments between external associates and the organization's top management. These coordinators are required to schedule all appointments for their customer service representatives and directing them to maintain a positive attitude and customer service to their clients. They must supervise the service department by implement employee procedures and answering most of their incoming phone calls. Appointment coordinators must also perform administrative duties such as faxing, filing records, and data entry.

Appointment scheduler vs appointment coordinator salary

Appointment schedulers and appointment coordinators have different pay scales, as shown below.

	Appointment Scheduler	Appointment Coordinator
Average salary	$34,414	$31,144
Salary range	Between $27,000 And $42,000	Between $25,000 And $37,000
Highest paying City	Boston, MA	-
Highest paying state	Massachusetts	-
Best paying company	UC Santa Barbara	-
Best paying industry	Internet	-

Differences between appointment scheduler and appointment coordinator education

There are a few differences between an appointment scheduler and an appointment coordinator in terms of educational background:

	Appointment Scheduler	Appointment Coordinator
Most common degree	High School Diploma, 31%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	-	-

Appointment scheduler vs appointment coordinator demographics

Here are the differences between appointment schedulers' and appointment coordinators' demographics:

	Appointment Scheduler	Appointment Coordinator
Average age	49	49
Gender ratio	Male, 12.4% Female, 87.6%	Male, 14.9% Female, 85.1%
Race ratio	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%	Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	9%	9%

Differences between appointment scheduler and appointment coordinator duties and responsibilities

Appointment scheduler example responsibilities.

Manage patient pre-op responsibilities, and generate all necessary paperwork.
Utilize the appropriate screening tools to accurately schedule internally refer patients for MRI appointments.
Obtain and enter complete registration demographic and insurance verification information (primary and secondary) into EMR system.
Implement a new TCMS and EHR database for the doctor's internal use.
Organize & archive electronic documents; scan and link charts and documents into the EHR
Used knowledge of key medical terms to determine patient's symptoms and refer to triage nurse when applicable.

Appointment coordinator example responsibilities.

Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Schedule re-check appointment and MRI appointments.
Make sure all HIPAA laws are adhere to.
Schedule new patient, re-check and MRI counseling appointments.
Access EMR to respond to clinic/patient request for medical information.
Maintain confidentiality of all patient information per HIPAA guidelines.

Appointment scheduler vs appointment coordinator skills

Common appointment scheduler skills

Patients, 33%
Phone Calls, 10%
Scheduling Patient Appointments, 8%
Customer Service, 5%
Outbound Calls, 4%
Medical Terminology, 4%

Common appointment coordinator skills

Patients, 27%
Customer Service, 15%
Repair Orders, 9%
Data Entry, 6%
Service Calls, 6%
Phone Calls, 5%

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Appointment Scheduler
Appointment Scheduler vs Appointment Coordinator

Updated January 8, 2025

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