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Assistant director of information technology vs information technology support manager

The differences between assistant directors of information technology and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an assistant director of information technology and an information technology support manager. Additionally, an assistant director of information technology has an average salary of $140,527, which is higher than the $104,424 average annual salary of an information technology support manager.

The top three skills for an assistant director of information technology include customer service, business continuity and technical support. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Assistant director of information technology vs information technology support manager overview

Assistant Director Of Information TechnologyInformation Technology Support Manager
Yearly salary$140,527$104,424
Hourly rate$67.56$50.20
Growth rate16%16%
Number of jobs83,523162,131
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Average age4747
Years of experience88

Assistant director of information technology vs information technology support manager salary

Assistant directors of information technology and information technology support managers have different pay scales, as shown below.

Assistant Director Of Information TechnologyInformation Technology Support Manager
Average salary$140,527$104,424
Salary rangeBetween $98,000 And $200,000Between $76,000 And $142,000
Highest paying CitySan Francisco, CASeattle, WA
Highest paying stateCaliforniaWashington
Best paying companyUniversity of CaliforniaClinica Sierra Vista
Best paying industryNon ProfitsFinance

Differences between assistant director of information technology and information technology support manager education

There are a few differences between an assistant director of information technology and an information technology support manager in terms of educational background:

Assistant Director Of Information TechnologyInformation Technology Support Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeCarnegie Mellon UniversityStanford University

Assistant director of information technology vs information technology support manager demographics

Here are the differences between assistant directors of information technology' and information technology support managers' demographics:

Assistant Director Of Information TechnologyInformation Technology Support Manager
Average age4747
Gender ratioMale, 79.2% Female, 20.8%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.2% American Indian and Alaska Native, 0.2%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between assistant director of information technology and information technology support manager duties and responsibilities

Assistant director of information technology example responsibilities.

  • Lead migration from legacy system to ERP system which result in a significant improvement in efficiency.
  • Institute a culture of standards and best practices that enable organization to achieve compliance with Sarbanes-Oxley regulations.
  • Consider local VMware expert for all support tiers.
  • Review and re-establish information security policies and procedures for SOX and best practice initiatives.
  • Guide company through successful SOX audit by routinely developing procedures to maintain compliance with Sarbanes-Oxley requirements.
  • Identify SharePoint administrator training gap and introduce web-based professional development program to cut costs and train technicians locally.
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Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Assistant director of information technology vs information technology support manager skills

Common assistant director of information technology skills
  • Customer Service, 8%
  • Business Continuity, 6%
  • Technical Support, 5%
  • Disaster Recovery, 5%
  • Network Infrastructure, 4%
  • Business Processes, 4%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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