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Assistant program leader vs service assistant

The differences between assistant program leaders and service assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an assistant program leader and a service assistant. Additionally, an assistant program leader has an average salary of $34,219, which is higher than the $31,928 average annual salary of a service assistant.

The top three skills for an assistant program leader include math, leadership and PET. The most important skills for a service assistant are excellent interpersonal, basic math, and customer satisfaction.

Assistant program leader vs service assistant overview

Assistant Program LeaderService Assistant
Yearly salary$34,219$31,928
Hourly rate$16.45$15.35
Growth rate12%12%
Number of jobs122,68569,115
Job satisfaction--
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Average age4343
Years of experience1212

What does an assistant program leader do?

Assistant program leaders are skilled professionals who are responsible for assisting program leaders in executing activities related to the goals and objectives of an organization. These assistant program leaders must train employees about the daily operations and quality performance to achieve improvements in their productivity. They are required to provide outstanding customer service to develop relationships and earn a reputation for increasing customer satisfaction. Assistant program leaders must also lead the assigned team to communicate the organization's sales goals that drove maximum results.

What does a service assistant do?

A Service Assistant's responsibility depends on the line of work or industry involved. However, the primary responsibility of a Service Assistant is to respond to a customer's inquiry and offer them assistance, a suggestion, or a solution. Aside from ensuring customer satisfaction, a Service Assistant may also process payments, discuss product information, and sell products or services in adherence to the company's policies and regulations. Furthermore, A Service Assistant needs to keep records of transactions at all times and report to management or supervisors.

Assistant program leader vs service assistant salary

Assistant program leaders and service assistants have different pay scales, as shown below.

Assistant Program LeaderService Assistant
Average salary$34,219$31,928
Salary rangeBetween $20,000 And $57,000Between $23,000 And $43,000
Highest paying CityCherry Hill, NJWashington, DC
Highest paying stateNew JerseyHawaii
Best paying companyRHBeth Israel Deaconess Medical Center
Best paying industryFinanceGovernment

Differences between assistant program leader and service assistant education

There are a few differences between an assistant program leader and a service assistant in terms of educational background:

Assistant Program LeaderService Assistant
Most common degreeBachelor's Degree, 46%Bachelor's Degree, 49%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Assistant program leader vs service assistant demographics

Here are the differences between assistant program leaders' and service assistants' demographics:

Assistant Program LeaderService Assistant
Average age4343
Gender ratioMale, 45.5% Female, 54.5%Male, 35.8% Female, 64.2%
Race ratioBlack or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.2% Asian, 6.5% White, 54.7% American Indian and Alaska Native, 2.1%Black or African American, 11.3% Unknown, 5.2% Hispanic or Latino, 20.4% Asian, 6.7% White, 54.2% American Indian and Alaska Native, 2.1%
LGBT Percentage11%11%

Differences between assistant program leader and service assistant duties and responsibilities

Assistant program leader example responsibilities.

  • Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
  • have course training in CPR.
  • Provide technical leadership and direction to mechanics/technicians in the execution of maintenance on assign aircraft.
  • Define internal leadership role and establish interactive behavior and activity assessment through points and rewards.
  • Analyze and organize office operations from operation of payroll, information management/filing systems, requisitions of supplies and other clerical services.
  • Represent FEMA to vendors via telephone and in person.
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Service assistant example responsibilities.

  • Manage day-to-day operations including contract management, accounts payable, receivables, payroll and general administrative assistance.
  • Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
  • Manage and update company Facebook page with daily updates, finding/sharing relevant and interesting information, and encouraging fan engagement.
  • Function as part of the trauma team by performing CPR.
  • Set up and maintain CPR certifications for all instructional aids.
  • Review supplies, materials, vendor selection for WIS and NICU.
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Assistant program leader vs service assistant skills

Common assistant program leader skills
  • Math, 40%
  • Leadership, 29%
  • PET, 8%
  • Customer Satisfaction, 6%
  • Inventory Management, 3%
  • CPR, 3%
Common service assistant skills
  • Excellent Interpersonal, 17%
  • Basic Math, 13%
  • Customer Satisfaction, 10%
  • Math, 7%
  • Patients, 6%
  • Veterans, 6%

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