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  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Assistant store manager job in Rockford, IL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 1d ago
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  • Full-Time Assistant Store Manager

    Aldi 4.3company rating

    Assistant store manager job in Clinton, IA

    When you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Position Type: Full-Time Average Hours: 38 hours per week Starting Wage: $24.50 per hour Wage Increase: Year 2 - $25.50 per hour Duties and Responsibilities: Must be able to perform duties with or without reasonable accommodation * Assists the direct leader with developing and implementing action plans to improve operating results * Establishes and communicates job responsibilities and performance expectations to their direct reports to ensure mutual understanding and desired results * Identifies training and development opportunities that will assist their direct reports in achieving enhanced performance * Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees * Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company's competitive position * Provides product feedback to the direct leader, including making recommendations regarding new items to carry or those that should be discontinued * Participates in the interviewing process for store personnel * Communicates information including weekly information, major team milestones, developments, and concerns * Ensures store personnel adhere to inventory procedures, product handling guidelines, and cash control policies to minimize losses * Ensures an appropriate resolution of operational customer concerns in their direct leader's absence * Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order * Maintains store cleanliness standards and proper store signage at all times * Assists the direct leader with maintaining proper stock levels through appropriate product ordering * Merchandises product neatly to maximize sales * Ensures the quality and freshness of products for sale and accuracy of product signage * Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees * Supervises the day-to-day operations of their team, escalating issues to the appropriate level of support and/or leadership when necessary * Ensures direct reports complete assigned responsibilities in a timely and effective manner to provide the highest level of customer service for the business * Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data * Other duties as assigned Physical Demands: * Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights * Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store * Must be able to perform duties with or without reasonable accommodations Job Qualifications: * You must be 18 years of age or older to be employed for this role at ALDI * Ability to work both independently and within a team environment * Ability to provide and lead others to provide prompt and courteous customer service * Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports * Ability to interpret and apply company policies and procedures * Ability to establish goals, guide employee performance to ensure the quality and completion of work assignments * Ability to evaluate and drive performance of self and others * Ability to understand and apply management principles concerning budgeting, personnel costs, and expenses * Ability to operate a cash register efficiently and accurately * Ability to safely and properly operate equipment, including electric/manual hand jack, floor scrubber, and cardboard baler and perform general cleaning duties to company standards * Excellent verbal and written communication skills * Ability to stay organized and multi-task in a professional and efficient manner, following instructions and giving attention to detail * Meets any state and local requirements for handling and selling alcoholic beverages Education and Experience: * High School Diploma or equivalent preferred * A minimum of 3 years of progressive experience in a retail environment * A combination of education and experience providing equivalent knowledge * Prior management experience preferred
    $24.5-25.5 hourly 42d ago
  • Store Manager BluFox Mobile- Dekalb

    Blufox Mobile

    Assistant store manager job in DeKalb, IL

    Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (min 45 hours), Open Availability Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.
    $65k-85k yearly Auto-Apply 60d+ ago
  • Retail Parts Pro Store 8883

    Advance Stores Company

    Assistant store manager job in Machesney Park, IL

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities • Provide GAS2 selling experience for DIY customer visits and phone calls • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service and store appearance standards • Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY services • ASE P2 certified or ASE ready equivalent • Advanced solution, project and product quality recommendation ability • Advanced parts lookup and sourcing • Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence • Understand and execute instructions furnished in written, oral, or diagram form • Successfully complete the Parts Knowledge Assessment • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals • Use Microsoft software effectively (Word, Excel required) • Strong organizational skills • Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Retail Parts Pro up for Success 3-5 years of prior automotive parts experience Proven sales ability with past experience in fulfillment of customer transactions Education Certificates, Licenses, Registrations Must have a valid driver's license ASE certification preferred, but not required Physical Demands We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. Compensation Range The good faith estimate for this role is between 16.45 USD and 18.10 USD per hour for a new team member. The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting: ************************************************ California Residents click below for Privacy Notice: ***************************************************
    $33k-61k yearly est. Auto-Apply 32d ago
  • District Manager Illinois (Southern)

    Vontier

    Assistant store manager job in Rockford, IL

    Are you often told you have an amazing ability to inspire others, helping lead them to greatness, all with uncompromising personal integrity? If you possess these personal qualities then consider being an Automotive Sales Manager (District Manager.) You'll introduce qualified individuals to our Tool Franchise and help existing Tool Franchise owner/entrepreneurs achieve their dreams for them, their family and their future. Capitalize on your past sales, automotive, sales manager, district manager, sales management, tool, franchise, and/or business ownership experience. Fantastic earnings potential, autonomy, and strong support, it's all here for a Matco Tools Sales Manager. Help Deliver the Dream! **WHAT YOU WILL DO** + The district for this position can be located in the Davenport, IA or Rockford, IL area + Providing daily coaching to 1 of 15+ mobile automotive tool distributors/franchisee owners inthe field on pre-scheduled customer route sales calls + Offering ongoing sales and business management coaching support to other distributors + Analyzing business data prior to sales calls to guide performance, achieve sales goals, andimprove overall operations + Surveying, recruiting, and qualifying potential franchisee prospects for open territories + Presenting, handling objections, selling Matco's Tool Distribution Franchise to prospects + Communicating with corporate customer service, financial services, sales, and otherdepartments, often operating as a liaison between the franchisee and corporate + Completing formal business reviews, identifying direct cause and effect, providingcountermeasures and recommending implementation of specific, detailed actions + Using MS Office for sales management purposes, tracking sales results, and automotive tool,franchisee sales presentations + Utilizing the Regional Sales Manager, District Sales Managers and other Matco salesmanagement professionals to achieve your "Ride, Recruit, and Retain," goals **WHO YOU ARE** Our Automotive Sales Managers (District Managers) come from a variety of different sales, and sales management type backgrounds. Success does not hinge on a precise work history. What we have learned is that the following factors may enable you to jump start your success: + 5 years of sales experience required; field/route sales experience, sales management,automotive tool franchise, and/or self-employed business ownership is a plus + High School Diploma is required; Bachelor's degree is desirable for advancement + Must have the ability to receive product at home to be able to bring to monthly Sales Meetingsthat you host with your franchisees + Enjoys working from home, using company laptop with a wealth of tools and resources + Able to navigate one's territory, possessing a valid driver's license and insurance + Has the ability to travel up to 5 hours a day, (with 3 or 4 overnights/month) in territory, asneeded + Excellent verbal communication, presentation skills, and strong sales coaching ability + Highly disciplined, independent, entrepreneurial, confident, well-organized self -starter + Humble, tenacious, professional, leader with uncompromising personal integrity + Basic MS Office knowledge is required; intermediate proficiency is a big help + Able to lift and carry products and/or equipment of up to 60 lbs. + The position is a salaried, full-time position that requires a minimum of 40 hours per week andmay require more depending upon circumstances and your personal goals and objectives The base compensation for this position is $75,000 per annum with an additional 30% to 50% comission. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. Vontier partners with you and your family on your health and wellness journey. Visit VontierBenefits.com to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours, 12 paid holidays (including 4 floating holidays) per year and paid sick leave.* **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law. **WHO IS MATCO** Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ****************** . **BENEFITS** Annual bonuses/incentives (depending on position) Immediate company benefits (medical, dental, vision, life, etc.) 401k with company match 401k defined contribution after 1 year of service High level of employee engagement Walking path and gym equipment onsite Food trucks on site during the summer Dress for your day - every day casual/jeans Employee discounts 15 days vacation + 4 floating holidays + 8 paid holidays Paid maternity & paternity leave Tuition reimbursement Student loan payment assistance Annual Day of Caring for employees to volunteer Discounts on tools Annual team building events **WHO IS VONTIER** Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at *************** . **At Vontier, we empower you to steer your career in the direction of success with a dynamic, innovative, and inclusive environment.** Our commitment to personal growth, work-life balance, and collaboration fuels a culture where your contributions drive meaningful change. We provide the roadmap for continuous learning, allowing creativity to flourish and ideas to accelerate into impactful solutions that contribute to a sustainable future. Join our community of passionate people who work together to navigate challenges and seize opportunities. At Vontier, you are not on this journey alone-we are dedicated to equipping you with the tools and support needed to fuel your innovation, lead with impact, and thrive both personally and professionally. **Together, let's enable the way the world moves!** **\#LI-AB1 #LI-Remote** "Vontier companies are equal employment employers and evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, sexual orientation, gender identity or expression, and other characteristics protected by law."
    $75k yearly 60d+ ago
  • Part-Time Assistant Store Manager

    Daily Thread

    Assistant store manager job in Rockford, IL

    The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees' weekly hours will be adjusted to 32 or fewer as per business needs. Responsibilities: Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members. Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators. Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses. Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised. Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout. Uphold high standards of housekeeping and visual merchandising to create an inviting store environment. Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools. Implement the store's inventory security measures, adhering to the company's loss prevention program. Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation. Requirements Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners. Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Benefits Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance.
    $36k-46k yearly est. Auto-Apply 60d+ ago
  • Store Manager

    Sterling Engineering Inc.

    Assistant store manager job in Rockford, IL

    Job Description Store Manager - Industrial Hose & Fittings (Direct Hire) Industry: Industrial Supply / Distribution Employment Type: Full-Time | On-site Salary: 60-65k Our client, a well-established industrial distributor, is seeking a Store Manager to oversee day-to-day operations of their retail service location. The Store Manager will lead store activities, ensure exceptional customer service, manage inventory and merchandising, and drive profitability through operational excellence and team leadership. This role works closely with senior leadership to execute sales strategies, optimize store performance, and promote continued growth within the market. Essential Duties and Responsibilities: Assist walk-in and telephone customers with industrial and mobile hose/fitting needs. Provide troubleshooting support and recommend effective product solutions. Collaborate with outside sales representatives and manufacturer partners to support customer needs. Pull customer orders, prepare shipments, and ensure accurate documentation for orders and deliveries. Fabricate hydraulic and pneumatic hoses and assemble related fittings as required. Maintain appropriate inventory levels and participate in cycle counts. Oversee merchandising and presentation standards - ensure displays, signage, and product information are current and organized. Participate in store marketing and promotional activities to grow the customer base. Perform warehouse functions such as bulk picking, shipping, receiving, unloading trucks, and verifying merchandise. Record inventory transactions accurately within the company's control systems. Provide back-up support to other regional store locations as needed. Perform additional duties as assigned by management. Qualifications: Required Skills and Experience: Experience in construction, manufacturing, or industrial equipment environments preferred. Familiarity with hose crimping machines (Parker or equivalent models) a plus. Excellent customer service and communication skills. Ability to interpret and process purchase orders, shipping manifests, and related documentation. Solid mathematical and analytical skills. Previous warehouse or retail distribution experience preferred, including familiarity with multi-carrier shipping systems. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and inventory software systems. Associate degree or equivalent technical training; relevant experience may substitute for education. Physical Requirements Frequent walking, standing, bending, and lifting up to 50 lbs. Ability to work in a warehouse environment with exposure to varying temperatures and occasional loud noise. May involve occasional work around moving mechanical parts or elevated work areas. Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
    $33k-61k yearly est. 15d ago
  • Parker Store Manager (47218)

    Motion & Control Enterprises

    Assistant store manager job in Rockford, IL

    The Parker Store Manager plans and directs the day-to-day operations of their Parker Store, works with the Director of Retail Operations to develop strategies to improve customer service, drive additional store sales, increase profitability by controlling costs, create store policies and marketing programs that will increase sales, and grow the existing customer base. Maintains high store standards and ensures that all customer needs are met, and service is quick and efficient. ESSENTIAL DUTIES Assist store walk-ins and telephone customers; help solve their industrial and mobile hose/fitting needs. Participate in promoting the store to customer base. Ability to troubleshoot and make suggestions for customer solutions. Participate in required training and acquire certifications as directed by management. Actively work with outside sales team and manufacturer representatives. Pull customer orders from stock according to purchase orders and/or shipping tickets. Fabrication of hydraulic and pneumatic hoses and associated fittings. Help maintain inventory levels in the store. Maintain merchandising within the store (rotating end caps, keeping displays full, clean, and organized, replenishing a product information library, keeping signage current, etc.) Do bulk picking, shipping, receiving, unloading trucks, and checking in merchandise. Sort and place merchandise on racks, shelves, or in bins according to bin codes or other predetermined order - type, size, color, etc. Pack and prepare orders for shipping and check packing lists. Record amounts of items received or distributed in inventory control system. Conduct cycle counts. Travel to various Parker store locations to serve as back-up support. Performs other related duties as assigned. Qualifications REQUIRED SKILLS/ABILITIES Experience with construction and/or industrial equipment is a plus. Background in the use of industrial hose crimping machines (Parker is our preferred model.) Excellent communication and customer service skills. Ability to read and interpret documents such as purchase orders, shipping manifests, packing lists and/or shipping lists. Basic math skills with ability to count, add, subtract, multiply, and divide. Previous experience in a warehouse environment and experience with multi-carrier shipping systems preferred. Basic computer skills including use of Microsoft Excel, Word, and PowerPoint. Minimum of Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience. Computer skills required: Inventory Software; Microsoft Office Suite; Payroll Systems. PHYSICAL REQUIREMENTS The physical requirements for this position are typical for a medium work warehouse environment including frequent movement about the warehouse/office, climbing, standing, reaching, bending, kneeling, stooping, and lifting 50+ pounds. WORK ENVIRONMENT The work environment for this position is typical for a warehouse including occasional exposure to loud noise and outside temperatures of heat/cold. The environment may occasionally include exposure to moving mechanical parts, moving vehicles, and working on scaffolding or high places.
    $33k-61k yearly est. 1d ago
  • Store Manager

    One Outsourcing

    Assistant store manager job in Rockford, IL

    At One Outsourcing, an Authorized Retailer for Cricket Wireless, we pride ourselves in providing a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket Wireless powers a nationwide network that covers more than 308 million customers. Want to join a great company where your ideas and talents really matter? We are one of Cricket Wireless largest Authorized Retailers and were growing! Our dedication to our employees and our customers is relentless. We work hard, we have fun, and we meet goals! Join our Team, make it a career and let's help more customers discover the most valuable customer-focused service around. Wireless Store Manager Job Function: We are looking for a result-driven Wireless Store Manager, to consistently lead from the front and drive growth in our doors! As a Store Manager, your role is very important in the company. You will be assisted daily by some of the best people in the business in ensuring you have the most effective tools and resources in leading dynamic sales teams! Responsibilities & Qualifications Ensure high levels of customer satisfaction through excellent sales service Assess customers' needs and provide assistance and information on product features Welcome customers to the store and answer their queries Hire, Train, and Develop high performing Sales Advocate teams to consistently meet performance expectations “Go the extra mile” to drive sales Maintain in-stock and presentable condition assigned areas Actively assist your Sales Advocate team in prospecting for external business within the community and surrounding areas Remain knowledgeable on products offered and discuss available options, consistently model "what right looks like" as the team leader Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive, healthy relationships with your Sales Advocate team and customers Comply with inventory control procedures Suggest ways to improve sales (E. X. planning marketing activities, changing the store's design) through collaboration with your Sales Advocate team and District Manager Skills 6 - 12 months proven work experience in a retail management Basic understanding of sales principles and customer service practices Proficiency in English, Bilingual is a plus! Basic Math skills Familiarity with, and accountability to standard retail operational and inventory practices (we coach and train the GMET way!) Track record of over-achieving sales quota, and leading teams to achieve the same consistent results Hands-on experience with POS transactions Accountability to monitoring and responding to group chat communication (WhatsApp) Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Ability to work flexible hours, including evenings, weekends, and holidays
    $33k-61k yearly est. 1d ago
  • Store Manager, Hvy

    Altorfer

    Assistant store manager job in Rockford, IL

    Responsibilities' will include managing parts and service operations facility. The candidate will need to be able to demonstrate strong communication skills as well as the ability to manage and motivate a large, diverse workforce. This position is responsible for the financial and operating performance of the store along with driving parts/service revenue in the store's trading area. Success in the position will be measured by various performance metrics. Basic Duties Provides excellent management oversight and direction of the Parts and Service operations of the Construction Division's store and trading area. Manages and engages the workforce to provide exceptional customer service and satisfaction in all aspects of our business through a high level of team morale and job satisfaction. Maintains the facility, equipment and resources in a high state of cleanliness and repair. Familiarizes and directs responsible compliance with OSHA, MSHA, EPA, DOT, State and Federal law regarding business, environmental, health, safety and human resource rules and regulations. Develops an effective working relationship with customers, Caterpillar representatives, peers, employees and affiliated union representatives. Qualifications Applicant must have in-depth knowledge of earthmoving equipment business operations, preferably Caterpillar, and can demonstrate the ability to successfully manage and direct a diverse workforce. Applicant should have held a previous position with direct responsibility for hiring, employee relations and bottom line profitability Bachelor's Degree from an accredited school or equivalent experience required Excellent computer and organizational skills. Willingness to travel to trade shows, training sessions and customer events Willingness to work seasonal hours and overtime to accommodate customer needs Must have a valid driver's license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate). Altorfer Industries offers an industry leading compensation and benefit package: Health, Dental, Vision, Disability, and Life Insurance 401(k) Paid Holidays Paid Parental Leave and Funeral Leave Paid Time Off: Prorated 80 hours of PTO Education Assistance Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection Payrate: $110,000 - $125,000 annually Posted Min USD $110,000.00/Yr. Posted Max USD $125,000.00/Yr. Physical Requirements/Working Conditions This position works primarily in an office environment. May, on a continuous basis, sit at a desk for a long period of time; answer telephone calls and write or use a keyboard to communicate through written means. May on a continuous basis walk, bend and lift up to 50lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the office environment is usually moderate to low. Must be flexible to work varying schedules and hours as needed. Occasional travel is required, 30% of travel is needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran . Why Work for Altorfer? At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
    $33k-61k yearly est. Auto-Apply 60d+ ago
  • Automotive Store Manager

    Midas Mueller

    Assistant store manager job in Sterling, IL

    Job DescriptionAt Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance (safety, efficiencies, and profit/loss accountability). He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has a college degree or some coursework (preferred), three years of experience in the automotive repair business, some supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills. Responsibilities As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Recruit, hire, train, motivate, evaluate, schedule and coach employees Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies vision, purpose, core values, and employee creed. Oversee all sales, accounting and clerical functions from Service Advisors Oversee technicians inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Responsible for any inventory losses Overall cleanliness and organization of the facility, including environmental compliance Employees payroll; record keeping of hours and scheduling Updating and submitting daily sales reports to Corporate Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Strong POS computer and Internet skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid drivers license
    $33k-60k yearly est. 15d ago
  • Retail Store Manager

    Next Generation Wireless

    Assistant store manager job in Freeport, IL

    Full-time Description At Next Generation Wireless (NGW), we're more than a wireless retailer - we're a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent - now part of T-Mobile - we're excited to offer the strength of two networks, bringing even more value to our customers. We're looking for a Retail Store Manager who can inspire and elevate a team. This leadership role is critical to our organization's success and is ideal for a proven manager with experience leading high-performing sales teams who's ready for a new challenge in a dynamic and ever-evolving industry. Intrigued? Here's more about us: The largest Authorized Agent of UScellular, with 100+ locations across multiple states A values-driven organization focused on customer and associate success A fast-paced, high-reward environment designed for leaders who take initiative Passionate about providing support, training, and career growth opportunities A culture that celebrates accountability, ambition, and teamwork Offering competitive pay with a base salary plus uncapped commissions and bonuses The Position We are actively seeking a Retail Store Manager to lead and develop a team of driven Retail Sales Representatives. In this role, you'll be responsible for driving positive outcomes and sustained sales growth of your location by building a culture of accountability, coaching, and customer excellence. You'll have the opportunity to leverage your leadership skills and business acumen to achieve success while making a lasting impact on your team and store. If you're passionate about developing and leading a winning sales team, this role is for you! Your responsibilities will include: Implement effective sales strategies with exceptional execution and follow-up Train, coach, and mentor team members to achieve their personal and professional goals Build a high-performing, customer-first culture focused on loyalty and results Drive team performance by setting clear expectations and holding associates accountable Build relationships in the community and represent NGW's innovative products and services Oversee daily store operations, ensuring policy compliance and operational efficiency Pay + Benefits Your leadership is valuable - and it pays off. As a Retail Store Manager at NGW, you can expect to earn: $50,000-$65,000+ annually, including a base wage (based on experience) and uncapped commissions Additional bonuses and incentives tied to performance A comprehensive benefits package including: Medical, dental, and vision insurance Health & Dependent Care Flexible Spending Accounts Life insurance and short-term disability 401(k) plan with company match Paid time off - up to 3 weeks in your first year Paid birthday and volunteer time Anniversary bonuses Free cellular service Why You'll Love Working at NGW We believe great leaders create great environments. Here's what makes our workplace stand out: A supportive, values-based culture rooted in positivity, teamwork, and excellence A collaborative, energetic atmosphere - think contests, raffles, prizes, and team-building fun Opportunities to grow into higher leadership roles Ongoing training and mentoring designed to accelerate your personal and professional development You're a Great Fit If You: Have a track record of success in retail sales management Are passionate about leading, mentoring, and developing high-performing teams Are motivated by results, accountability, and exceeding goals Communicate clearly, set high standards, and coach for performance Thrive in a fast-paced, customer-centric environment Are comfortable working a flexible schedule including evenings, weekends, and holidays Our Commitment to Inclusivity & Privacy Next Generation Wireless is an Equal Opportunity Employer: We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law. Accommodation Request: If you are an individual with a disability and need reasonable accommodation during the application process, please email ***************. California Privacy Notice: For California residents, view our CCPA notice on how your information is used: ******************************* Next Generation Wireless participates in E-Verify. For more information please visit: ************************************************************************************ ****************************************************************************** Ready to Lead? Apply now - our fast, 5-minute application is just the beginning. Bring your leadership, level up your team, and grow with a company that invests in you. Learn more at ***************** NGW215 Requirements 2+ years of retail sales leadership experience, preferably in wireless, technology, or a fast-paced customer service environment Proven success in achieving or exceeding team sales goals and KPIs Demonstrated ability to train, coach, and hold team members accountable Strong interpersonal, communication, and decision-making skills Ability to work flexible hours, including evenings, weekends, and some holidays High school diploma or GED required; associate or bachelor's degree preferred Salary Description $50,000 - $65,000+
    $50k-65k yearly 20d ago
  • Store Manager -Camanche, IA

    Caseysstore

    Assistant store manager job in Camanche, IA

    Casey's is looking for business professionals who are passionate about leading a team that serves the community with enthusiasm and pride! Casey's Store Managers contribute by playing a vital role in creating the fun and helpful store atmosphere that ensures Casey's is Here for Good - for guests, team members, and the community! This position oversees all aspects of operating a successful Casey's store, including team management, guest service, merchandising, loss prevention, and food preparation. As a Casey's Store Manager, we offer a customizable career path to help you continue growing your management and leadership career. BENEFITS WE SPRINKLE IN FOR THIS ROLE: 401 (k) with a 6% employer match Quarterly and Annual Leadership Bonus subject to performance initiatives Customizable career path with a Fortune 400 company Company-paid short-term disability Health, Life, Dental, and Vision insurance Paid Vacation, Sick, and Volunteer time off Paid Bonding Leave Well-Being Program Team Member Perks Stock purchase plan WHAT YOU'LL DO AS A STORE MANAGER: Execute Casey's strategic initiatives, drive sales, and maintain quality and service standards within your store. Ensure the store is stocked and clean so we can continue to build strong relationships with our guests and communities. Hire, train, develop, and supervise new Team Members in the Casey's Way! You will have the privilege of becoming a coach and mentor to your team, helping them succeed and grow. Model and coach to Casey's CARES values (Commitment, Authenticity, Respect, Evolving, Service). Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high-traffic times. Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicated. Oversee operational activities of the kitchen to maximize productivity and profitability. Oversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists, required counts, audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD). Ensure asset protection processes and audits are completed to protect company assets. Partner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements. Attend and successfully complete all job trainings and assessments, including ServSave Food Protection Manager where applicable, and ensure Team Members complete required trainings. Compensation: Starting pay range: $49,600 - 58,400 Actual pay may vary based on Casey's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, and qualifications. Other factors impacting pay include local prevailing wages and internal equity. This position is eligible for quarterly and annual bonuses based on store and company performance. Our full salary range for this role does extend beyond the hiring range listed, allowing team members the opportunity to continue to grow within the company. #L1-DG2#LI-Onsite
    $49.6k-58.4k yearly 9h ago
  • Store Manager in Training (MIT)

    KWC 4.0company rating

    Assistant store manager job in Rockford, IL

    Summary/Objective The Station Manager in Training program is a fast-tracked development path designed to prepare high-potential leaders for managing a Kelley's Market location. Through hands-on training and mentorship, you'll gain the skills and experience needed to lead store operations, drive results, and grow your career within our organization. Upon completion of the program you will be responsible for the overall performance and daily operations of an assigned Kelley's Market location. This position leads a team of Assistant Managers, Lead Sales/Food Associates, and Sales/Food Service Associates in delivering exceptional customer service, maintaining store profitability, and ensuring a clean, safe, and well-stocked environment. The Station Manager is expected to model company values, drive operational excellence, and foster a positive and engaging workplace culture. This position reports directly to the District Manager. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Lead all aspects of store operations including scheduling, staffing, training, inventory control, sales performance, and customer service. 2. In partnership with HR, recruit, interview, and onboard new team members; ensure all required documentation and training are completed accurately and timely. 3. In partnership with HR, provide daily coaching, development, and performance feedback to all store employees; administer disciplinary actions and recognition as appropriate. 4. Monitor and manage labor, shrink, and expenses to achieve financial goals and meet KPIs. 5. Ensure compliance with all company policies and procedures including cash handling, food safety, alcohol/tobacco regulations, and loss prevention. Address any operational issues such as pricing discrepancies, customer concerns, equipment malfunctions, or policy violations. 6. Maintain operational excellence by ensuring shift change paperwork, deposits, timesheets, and vendor check-ins are completed accurately and submitted on time. 7. Oversee inventory levels, price changes, product placement, promotional execution, and regular audits. Remain knowledgeable of current pricing, in-store promotions, and product locations to assist customers and maximize sales. 8. Stock and front shelves, coolers, and displays to maintain a clean and organized sales floor at all times. 9. Serve as primary contact for customer escalations and ensure timely and professional resolution. 10. Monitor facility and equipment conditions; coordinate with vendors for maintenance and repairs. 11. Maintain store cleanliness, safety, and visual standards both inside and outside the location, including car wash (if applicable). 12. Participate in company initiatives, meetings, and training sessions as required. 13. Provide fast, friendly, and courteous service to all customers, ensuring a positive shopping experience. 14. Operate point-of-sale systems accurately and efficiently, handling transactions, refunds, and any register issues per company procedures. 15. Prepare and maintain fresh coffee and fountain beverages, ensuring all equipment is cleaned and stocked regularly. 16. Adhere to food handling and sanitation guidelines when working with food items. 17. Follow all safety and security procedures, including proper handling of cash, access to employee-only areas, and use of required personal protective equipment when applicable. 18. Any/all other duties as assigned. Work Environment and Physical Demands The work environment is consistent with that of a retail and convenience store setting. This position requires frequent lifting and movement of products and supplies weighing up to 30 pounds, with occasional lifting of items up to 50 pounds. Regular use of hands and fingers is necessary for handling merchandise, operating point-of-sale systems, and adjusting equipment. The role also involves moderate levels of reaching, pushing, pulling, gripping, and grasping throughout the shift. Position Type and Expected Hours of Work This is a full-time position, generally requiring 50 or more hours per week. Standard shifts are typically ten (10) hours in length and may fall on weekdays, weekends, or holidays, depending on business needs. Occasional evenings and weekend hours may be required to support store operations. Scheduling will be coordinated directly with the District Manager and may vary by location. As a Station Manager, you are expected to be on-call and available to support your business operations. Compensation The starting pay for this position is $50,000 per year paid bi-weekly. The final compensation may vary based on factors specific to the position, which can include the local labor market, as well as an individual's education, relevant work experience, demonstrated skills, knowledge, and applicable certifications. Benefits Kelley Williamson Company offers a comprehensive benefits package to eligible employees. Available benefits include medical, dental, and vision insurance, as well as access to a Health Savings Account (HSA). The company also provides both company-paid and voluntary life insurance, short-term and long-term disability coverage, and a 401(k) retirement plan with a company match. Additional benefits include paid time off (PTO), Personal Day(s), and more. Eligibility for specific benefits may vary depending on the position, hours worked, and length of employment. Requirements Required Education and Experience Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets. 5+ years of progressively responsible experience in a convenience store, gas station, or retail environment; total store responsibility is preferred. 5+ years of experience in handling cash and completing shift reports or basic bookkeeping tasks. Proven ability to coach, train, and lead teams in a 24/7 high-volume environment. Ability to provide excellent customer service in a fast-paced retail environment. Excellent communication and interpersonal skills. Strong math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately. Willingness to work flexible hours, including evenings, weekends, and holidays. Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods. Preferred Education and Experience ServSafe or Food Service Sanitation certification. Salary Description From $50,000 per year
    $50k yearly 4d ago
  • Department Manager

    H&M 4.2company rating

    Assistant store manager job in Rockford, IL

    Job Description About the Role As a Department Manager, you'll be the leader supporting and encouraging your whole team. By bringing everyone together, you'll be able to create an inclusive culture that promotes collaboration and an entrepreneurial spirit, helping you, your team, and H&M succeed. Ensuring an excellent operational & visual experience for your store, customers & colleagues. You'll be aware of your store's strengths, opportunities, and competitors. Analyze and follow up on sales, and create plans to optimize results and profits. A Day in the Life Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* Customer Sales & Profit * You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines * Representing yourself and the H&M brand positively during customer interactions * Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them * Establish & analyze sales and budget goals, creating plans to optimize results * Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers * Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives * Manage your department in a cost-efficient way * Ensure correct routines in fitting room and checkout, including transaction, returns and exchanges * Ensure all admin routines for both people and operations are handled in a correct way Fashion & Trend Awareness * Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors and relevant influencers, etc * Ensure your team provides product and fashion knowledge as well as other relevant information during customer interactions Team & Development * Responsible for recruitment, onboarding, performance management, upskilling & developing your team in-store * Complete performance evaluations and succession planning to support business & team needs * Retain and share your knowledge and skills with your team * Collaboration, planning & teamwork with in-store Visual Merchandiser team * Give & receive feedback with your colleagues to learn, develop & support each other * Responsible for the teams planning & scheduling * Regular communication to store colleagues to inform, motivate and inspire - daily, weekly meetings, etc * Ensure all procedures, routines, and legal requirements in all areas of the store are followed * Participate in relevant available Onboarding & introduction processes, trainings and courses relevant for your role & future development Retail Operations/ Visual & Commercial Execution * Secure a clean and tidy sales floor and back of house including stockroom areas * Ensure high fashion quality, visual and commercial product presentation, with good garment care * Secure good stock levels and provide input on allocation to Area team * Ensure the full garment cycle - from delivery to garment presentation - and fitting room routines are according to our standards and routines set internally, utilizing all tools and technology provided * Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) * Secure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store * Updating & upkeep of BOH Areas for all colleagues (key information, health & safety, tidiness etc) * Responsible for opening & closing of store daily Qualifications Who You Are * To be a successful and effective Department Manager, you'll be a strong leader who enjoys taking responsibility for others. * You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. * You are achievement-oriented, motivated by performance and competition to be truly customer centric. Why You'll Love Working at H&M * We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability * We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years * You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues * We are an inclusive company where you're encouraged to be yourself at work * You will have access to a large global talent community, where career growth and aspirations have no limits * We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community * You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS Additional Information Compensation: expected base salary range is 21.39-25.24 hourly EEOC Code: SLS Pay Status: Non-Exempt, Hourly * This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company's discretion. H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at *************************** and use Ask a Question. Benefits: We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits. Inclusion & Diversity: H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. Company Description: At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you're encouraged to be yourself & more. You'll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment.
    $24k-36k yearly est. 12d ago
  • Store Manager in Training (MIT)

    Kelley Williamson Company

    Assistant store manager job in Rockford, IL

    Full-time Description Summary/Objective The Station Manager in Training program is a fast-tracked development path designed to prepare high-potential leaders for managing a Kelley's Market location. Through hands-on training and mentorship, you'll gain the skills and experience needed to lead store operations, drive results, and grow your career within our organization. Upon completion of the program you will be responsible for the overall performance and daily operations of an assigned Kelley's Market location. This position leads a team of Assistant Managers, Lead Sales/Food Associates, and Sales/Food Service Associates in delivering exceptional customer service, maintaining store profitability, and ensuring a clean, safe, and well-stocked environment. The Station Manager is expected to model company values, drive operational excellence, and foster a positive and engaging workplace culture. This position reports directly to the District Manager. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Lead all aspects of store operations including scheduling, staffing, training, inventory control, sales performance, and customer service. 2. In partnership with HR, recruit, interview, and onboard new team members; ensure all required documentation and training are completed accurately and timely. 3. In partnership with HR, provide daily coaching, development, and performance feedback to all store employees; administer disciplinary actions and recognition as appropriate. 4. Monitor and manage labor, shrink, and expenses to achieve financial goals and meet KPIs. 5. Ensure compliance with all company policies and procedures including cash handling, food safety, alcohol/tobacco regulations, and loss prevention. Address any operational issues such as pricing discrepancies, customer concerns, equipment malfunctions, or policy violations. 6. Maintain operational excellence by ensuring shift change paperwork, deposits, timesheets, and vendor check-ins are completed accurately and submitted on time. 7. Oversee inventory levels, price changes, product placement, promotional execution, and regular audits. Remain knowledgeable of current pricing, in-store promotions, and product locations to assist customers and maximize sales. 8. Stock and front shelves, coolers, and displays to maintain a clean and organized sales floor at all times. 9. Serve as primary contact for customer escalations and ensure timely and professional resolution. 10. Monitor facility and equipment conditions; coordinate with vendors for maintenance and repairs. 11. Maintain store cleanliness, safety, and visual standards both inside and outside the location, including car wash (if applicable). 12. Participate in company initiatives, meetings, and training sessions as required. 13. Provide fast, friendly, and courteous service to all customers, ensuring a positive shopping experience. 14. Operate point-of-sale systems accurately and efficiently, handling transactions, refunds, and any register issues per company procedures. 15. Prepare and maintain fresh coffee and fountain beverages, ensuring all equipment is cleaned and stocked regularly. 16. Adhere to food handling and sanitation guidelines when working with food items. 17. Follow all safety and security procedures, including proper handling of cash, access to employee-only areas, and use of required personal protective equipment when applicable. 18. Any/all other duties as assigned. Work Environment and Physical Demands The work environment is consistent with that of a retail and convenience store setting. This position requires frequent lifting and movement of products and supplies weighing up to 30 pounds, with occasional lifting of items up to 50 pounds. Regular use of hands and fingers is necessary for handling merchandise, operating point-of-sale systems, and adjusting equipment. The role also involves moderate levels of reaching, pushing, pulling, gripping, and grasping throughout the shift. Position Type and Expected Hours of Work This is a full-time position, generally requiring 50 or more hours per week. Standard shifts are typically ten (10) hours in length and may fall on weekdays, weekends, or holidays, depending on business needs. Occasional evenings and weekend hours may be required to support store operations. Scheduling will be coordinated directly with the District Manager and may vary by location. As a Station Manager, you are expected to be on-call and available to support your business operations. Compensation The starting pay for this position is $50,000 per year paid bi-weekly. The final compensation may vary based on factors specific to the position, which can include the local labor market, as well as an individual's education, relevant work experience, demonstrated skills, knowledge, and applicable certifications. Benefits Kelley Williamson Company offers a comprehensive benefits package to eligible employees. Available benefits include medical, dental, and vision insurance, as well as access to a Health Savings Account (HSA). The company also provides both company-paid and voluntary life insurance, short-term and long-term disability coverage, and a 401(k) retirement plan with a company match. Additional benefits include paid time off (PTO), Personal Day(s), and more. Eligibility for specific benefits may vary depending on the position, hours worked, and length of employment. Requirements Required Education and Experience Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets. 5+ years of progressively responsible experience in a convenience store, gas station, or retail environment; total store responsibility is preferred. 5+ years of experience in handling cash and completing shift reports or basic bookkeeping tasks. Proven ability to coach, train, and lead teams in a 24/7 high-volume environment. Ability to provide excellent customer service in a fast-paced retail environment. Excellent communication and interpersonal skills. Strong math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately. Willingness to work flexible hours, including evenings, weekends, and holidays. Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods. Preferred Education and Experience ServSafe or Food Service Sanitation certification. Salary Description From $50,000 per year
    $50k yearly 38d ago
  • Store Manager

    Description Autozone

    Assistant store manager job in Rochelle, IL

    AutoZone's store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment. As a Store Manager at AutoZone, you'll lead daily operations and inspire your team to deliver outstanding customer experiences in a high-energy retail environment. This role blends hands-on leadership, strategic sales growth, and operational excellence-empowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers. What we are looking for Basic automotive parts knowledge. Proven leadership experience with strong communication, decision-making, and sales-driving skills. Demonstrates integrity, professionalism, and commitment to customer satisfaction Thrives in fast-paced environments while driving operational excellence and team engagement. Capable of fostering a positive work culture focused on development and results. Proficient in managing, analyzing, and reconciling Profit & Loss statements Ability to lift, load, and deliver merchandise with attention to safety and accuracy. Flexibility to work evenings, weekends, and holidays as business needs arise. You'll Go The Extra Mile If You Have Exceptional Communication: Strong people skills and effective communication in both Spanish and English. Automotive Service Excellence (ASE) Certification preferred Leadership & Team Development Recruit, supervise, schedule, train, and develop store personnel. Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager. Motivate employees to excel in their roles and enhance productivity. Communication & Customer Engagement Ensure clear and effective communication within the team. Follow up on tasks and provide timely updates. Address customer concerns professionally, turning complaints into compliments. Operational Excellence & Safety Compliance Conduct and review all opening and closing procedures. Manage emergency situations and follow proper accident protocols. Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance. Sales & Performance Metrics Drive WOW! Customer Service, creating an outstanding shopping experience. Maintain sales productivity, store appearance, and merchandising excellence. Monitor cash flow, inventory, and security control to optimize profitability. Analyze and reconcile Proft &Loss statements, tracking store performance. Process & Team Collaboration Delegate merchandising tasks efficiently, ensuring timely completion. Provide performance feedback, conduct evaluations, and foster a culture of success.
    $33k-61k yearly est. Auto-Apply 38d ago
  • Store Manager BluFox Mobile- Dekalb

    Blufox Mobile

    Assistant store manager job in DeKalb, IL

    Job Description Job Listing: Xfinity Retail Store Manager Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers. With locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Position: Retail Store Manager Compensation: Competitive annual compensation: $65,000.00 - $85,000 Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF Job Type: Full-time Responsibilities: Sales and Leadership: Maximize sales in the assigned retail location by leading a team of Representatives. Utilize best practices for product positioning, account analysis, promotional offers, and customer service. Analyze the business of the retail location and implement practices to fulfill goals. Recruit and train sales reps, manage key KPIs from the Sales Report, and maintain high Net Promoter Scores (NPS). Implement weekly and monthly sales incentives to meet and exceed growth objectives. Work with the Operations team to improve the cost-effectiveness of operations. Manage inventory for mobile devices, core cable products, and accessories. Follow cash handling policies and procedures, exceptions reporting, etc. Ensure excellence in customer service with every customer contact. Coordinate with Leadership & Training team to initiate and sustain effective sales channel training and development programs. Operations: Implement and follow cash handling policies and procedures, exceptions reporting, etc. Manage inventory for mobile devices, core cable products, and accessories. Customer Satisfaction (NPS): Strive to achieve high Net Promoter Scores with every customer interaction. Job Qualifications: High School diploma or equivalent 3-5 years of sales experience required. Wireless/Cable/Retail sales experience preferred. Ability to stand for long periods of time Ability to lift objects weighing up to 25lbs Reliable transportation Full Time (min 45 hours), Open Availability Benefits: Medical, Dental, Vision, 401k Paid training Vacation, Sick, and Personal Time OFF Opportunities for promotion Comfortable, state-of-the-art workspace Blufox ESOP (Employee Stock Ownership Program) for select stores. Annual "Blufox Winners Circle" trip to Mexico for top performers How to Apply: If you are a driven sales leader with retail experience, aspiring for a long-term career and excited about being part of a growing team, we invite you to apply! Include details about your relevant experience and why you're eager to join Blufox Mobile. Note: Please inquire during the interview about our unique employee-focused programs, such as the Blufox ESOP and the Annual Blufox Winners Circle trip to Mexico.
    $65k-85k yearly 17d ago
  • Part-Time Assistant Store Manager

    Daily Thread

    Assistant store manager job in Rockford, IL

    Job Description The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees' weekly hours will be adjusted to 32 or fewer as per business needs. Responsibilities: Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members. Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators. Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses. Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised. Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout. Uphold high standards of housekeeping and visual merchandising to create an inviting store environment. Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools. Implement the store's inventory security measures, adhering to the company's loss prevention program. Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation. Requirements Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities. A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success. Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store. Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners. Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc. Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs. Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment. Benefits Sick Day allowance for unforeseen health needs. Attractive Discounts on products. Employee Wellness programs to promote a healthy work-life balance. Monthly Bonus incentives to recognize and reward outstanding performance.
    $36k-46k yearly est. 12d ago
  • Retail Store Manager

    Next Generation Wireless

    Assistant store manager job in Freeport, IL

    Job DescriptionDescription: At Next Generation Wireless (NGW), we're more than a wireless retailer - we're a trusted partner helping people stay connected to what matters most. As a UScellular Authorized Agent - now part of T-Mobile - we're excited to offer the strength of two networks, bringing even more value to our customers. We're looking for a Retail Store Manager who can inspire and elevate a team. This leadership role is critical to our organization's success and is ideal for a proven manager with experience leading high-performing sales teams who's ready for a new challenge in a dynamic and ever-evolving industry. Intrigued? Here's more about us: The largest Authorized Agent of UScellular, with 100+ locations across multiple states A values-driven organization focused on customer and associate success A fast-paced, high-reward environment designed for leaders who take initiative Passionate about providing support, training, and career growth opportunities A culture that celebrates accountability, ambition, and teamwork Offering competitive pay with a base salary plus uncapped commissions and bonuses The Position We are actively seeking a Retail Store Manager to lead and develop a team of driven Retail Sales Representatives. In this role, you'll be responsible for driving positive outcomes and sustained sales growth of your location by building a culture of accountability, coaching, and customer excellence. You'll have the opportunity to leverage your leadership skills and business acumen to achieve success while making a lasting impact on your team and store. If you're passionate about developing and leading a winning sales team, this role is for you! Your responsibilities will include: Implement effective sales strategies with exceptional execution and follow-up Train, coach, and mentor team members to achieve their personal and professional goals Build a high-performing, customer-first culture focused on loyalty and results Drive team performance by setting clear expectations and holding associates accountable Build relationships in the community and represent NGW's innovative products and services Oversee daily store operations, ensuring policy compliance and operational efficiency Pay + Benefits Your leadership is valuable - and it pays off. As a Retail Store Manager at NGW, you can expect to earn: $50,000-$65,000+ annually, including a base wage (based on experience) and uncapped commissions Additional bonuses and incentives tied to performance A comprehensive benefits package including: Medical, dental, and vision insurance Health & Dependent Care Flexible Spending Accounts Life insurance and short-term disability 401(k) plan with company match Paid time off - up to 3 weeks in your first year Paid birthday and volunteer time Anniversary bonuses Free cellular service Why You'll Love Working at NGW We believe great leaders create great environments. Here's what makes our workplace stand out: A supportive, values-based culture rooted in positivity, teamwork, and excellence A collaborative, energetic atmosphere - think contests, raffles, prizes, and team-building fun Opportunities to grow into higher leadership roles Ongoing training and mentoring designed to accelerate your personal and professional development You're a Great Fit If You: Have a track record of success in retail sales management Are passionate about leading, mentoring, and developing high-performing teams Are motivated by results, accountability, and exceeding goals Communicate clearly, set high standards, and coach for performance Thrive in a fast-paced, customer-centric environment Are comfortable working a flexible schedule including evenings, weekends, and holidays Our Commitment to Inclusivity & Privacy Next Generation Wireless is an Equal Opportunity Employer: We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law. Accommodation Request: If you are an individual with a disability and need reasonable accommodation during the application process, please email ***************. California Privacy Notice: For California residents, view our CCPA notice on how your information is used: ******************************* Next Generation Wireless participates in E-Verify. For more information please visit: ************************************************************************************ ****************************************************************************** Ready to Lead? Apply now - our fast, 5-minute application is just the beginning. Bring your leadership, level up your team, and grow with a company that invests in you. Learn more at ***************** NGW215 Requirements: 2+ years of retail sales leadership experience, preferably in wireless, technology, or a fast-paced customer service environment Proven success in achieving or exceeding team sales goals and KPIs Demonstrated ability to train, coach, and hold team members accountable Strong interpersonal, communication, and decision-making skills Ability to work flexible hours, including evenings, weekends, and some holidays High school diploma or GED required; associate or bachelor's degree preferred
    $50k-65k yearly 20d ago

Learn more about assistant store manager jobs

How much does an assistant store manager earn in Dixon, IL?

The average assistant store manager in Dixon, IL earns between $33,000 and $51,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.

Average assistant store manager salary in Dixon, IL

$41,000

What are the biggest employers of Assistant Store Managers in Dixon, IL?

The biggest employers of Assistant Store Managers in Dixon, IL are:
  1. TruckPro
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