Associate director jobs in Asheville, NC - 32 jobs
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Chief Operating Officer
JK Executive Strategies, LLC 4.4
Associate director job in Waynesville, NC
Waynesville, North Carolina
JK Executive Strategies is excited to partner with a well-established, family-owned organization based in Western North Carolina in the search for a Chief Operating Officer. This is a newly created role driven by continued growth and expanding operations, offering a unique opportunity to join a stable, values-driven business at an important inflection point.
Our client is a trusted service organization with a strong local reputation, a loyal customer base, and a long history of consistent performance. The company delivers essential, specialized services to residential customers and is known for its commitment to quality, safety, and customer satisfaction. As demand continues to increase, the business is focused on building the structure, systems, and leadership needed to support its next phase of growth.
Working closely with the Owner, the Chief Operating Officer will play a critical leadership role in overseeing day-to-day operations, strengthening internal processes, and improving operational efficiency. This individual will help translate the company's growth plans into execution, ensuring the organization is well-positioned for long-term success while preserving the culture and values that have driven its success to date.
Responsibilities
In conjunction with the Owner, lead the management team to ensure proper management and oversight of day-to-day operations of areas (sales, purchasing, scheduling, resource planning, and fleet maintenance), and hold them accountable for the company's growth initiatives.
Showcase proven expertise in managing high-growth companies, implementing necessary reorganizations, personnel changes, and process improvements (including a bigger metrics orientation) for enhanced operational efficiency.
Upgrade leadership/management competencies of all management personnel. Source and implement training programs to enhance workforce skills, ensuring employees are equipped to operate effectively in a rapidly expanding company.
Actively create and participate in leadership team initiatives, including developing and implementing business strategies that allow the business to drive profitability, innovation, and growth.
Establish an environment of trust, employee satisfaction, and performance that is in alignment with the company's Mission and Values.
Implement and ensure proper processes are utilized to bring measurable increases in consistency, efficiency, and quality, aligning with the corporate strategy for increased sales revenue and profit.
Train, mentor, and coach employees to deliver the highest degree of customer satisfaction possible. ,
Determine staffing needs based on sales projections, develop a staffing plan, and execute it effectively.
Deliver agreed results in the areas of safety, quality, customer service, cost, and associate satisfaction/development for all areas of responsibility.
Remain highly visible to associates and create a welcoming environment. Lead with an active/hands-on management style to solve problems and promote teamwork.
Define and communicate performance targets for safety, quality, customer service and cost.
Ensure cross-company collaboration and involvement where appropriate.
Participate in negotiations with suppliers regarding issues that impact the service level and overall customer service experience delivery.
Establish realistic goals and programs for attaining results for field personnel and supervisors.
Continued personal growth and development. Serve as a role model by delivering the latest in business ideas and supporting continuous learning.
Drive the company to achieve and surpass profitability, cash flow and business goals and objectives.
Responsible for the measurement and effectiveness of all processes, both internal and external. Provide timely, accurate and complete reports on the operating condition of the company to the owner.
Spearhead the development, communication and implementation of growth strategies and processes.
Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of the company.
Foster a success-oriented, accountable environment within the company.
Evaluate the adequacy of existing software for current sales and CRM, making necessary upgrades and improvements.
Requirements
Bachelor's degree in Business Administration, Operations Management, or a related field (MBA is a plus).
10+ years of relevant experience in a senior leadership role.
Previous experience managing revenue of at least $10 million
Proven experience in successfully leading, coaching, and managing teams in a collaborative, participatory culture.
Strong financial acumen and budget management skills, including having and bringing a strong metrics mentality to the company.
Proven experience in an operations leadership role, preferably within the home services or construction industry.
Displays energy for the business and a desire to take care of customers.
Demonstrates courage to make complex decisions and then act on them despite push-back.
Ability to coach and develop people of all ages and skill levels within the company.
Strong strategic thinking and problem-solving skills.
Excellent leadership and team management abilities.
Effective communication and interpersonal skills.
Long-term strategic operational planning.
Salary Range
$130k-$150k
JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.
$130k-150k yearly 4d ago
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Head Start Preschool Center Director
Wncsource 4.2
Associate director job in Hendersonville, NC
Preschool Center Director
WNCSource Children's Center - Hendersonville, NC
Full-Time | Competitive Salary | Excellent Benefits
Are you a passionate, experienced leader in early childhood education? WNCSource in Hendersonville, NC is seeking a dedicated Preschool Center Director to lead our center in providing high-quality early learning experiences for young children and meaningful support for their families.
WNCSource is a dynamic non-profit organization serving families in Polk, Rutherford, Transylvania and Henderson counties near Asheville, NC. WNCSource assists low income and underserved families with housing, early childhood education, transportation, advocacy and nutrition programs. Our programs give people the power to transform their futures and live more fully in their communities. We are making a difference in the lives of children and families in our communities every day.
About the Role:
As the Center Director, you'll oversee the daily operations of our Head Start / NC Pre-K program, ensuring compliance with all local, state, and federal regulations. You'll lead a committed team of educators and staff to create a nurturing, developmentally appropriate environment that promotes school readiness and lifelong learning.
Key Responsibilities:
Oversee the day-to-day operations of the center
Supervise, mentor, and support staff
Manage enrollment, attendance, and classroom ratios
Collaborate with families to support child development and family engagement
Coordinate professional development, staff training, and continuous quality improvement
Maintain accurate documentation and prepare reports as required
Act as a community advocate for the ECE field
Qualifications:
Bachelor's degree in Early Childhood Education, Child Development, or a related field
At least 3 years of management or teaching experience in early childhood settings, preferably within a Head Start or similar program
Strong understanding of early childhood education best practices
What We Offer:
Competitive salary- Range of $42,000 to $58,000/year
Health, dental, and vision insurance
Generous paid holidays, vacation, and sick leave
Wellness program
Advancement opportunities
Retirement plan with matching
Life and Disability Insurance
Financial support for ongoing education and professional development
A supportive work environment dedicated to making a difference in children's lives
Apply Today!
Be a part of a mission-driven team at WNCSOurce and help build a strong foundation for children and families in Hendersonville.
For questions or more information, please contact ***********************
$42k-58k yearly 5d ago
Associate Director - Accessibility Resources - TRIO - #261083
Western Carolina University 4.1
Associate director job in Cullowhee, NC
Posting Number EHRA999P Quick Link for Internal Postings *********************************** Classification Title AssociateDirector Working Title AssociateDirector - Accessibility Resources - TRIO - #261083 Department Accessibility Services Anticipated Hiring Range Based on qualifications/experience, internal equity, and departmental budget restrictions. About WCU
Western Carolina University continues to rank high on Forbes 'Best Employers' lists each year. Including:
* 2025 - Ranked 1st in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
* 2024 - Ranking in the top 8.5% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 34 out of the top 400 employers across all industries.
* 2023 - Ranked in the top 20% on Forbes 'America's Best Midsize Employers' list, WCU was ranked 97 out of the top 500 employers across all industries.
* 2022 - Ranked 14th in the top 100 employers in North Carolina in Forbes 'America's Best Employers by State' list.
Western Carolina University is the UNC system's westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans - eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences - many of which are offered free of charge.
Position Summary
The primary location of this position is on-site in Cullowhee, NC.
This position is funded through a federal TRIO grant, with an initial five-year funding period secured through September 2030. Continued employment is contingent upon renewal of grant funding. The anticipated begin work date is early January 2026.
The AssociateDirector of Accessibility Resources-TRIO provides oversight for the day-to-day operations of the TRIO Disabled Student Support Services (DSSS) within the Office of Accessibility Resources (OAR). Reporting to the Director of OAR, this grant-funded position serves as a key administrator in providing programs and services to DSSS participants who have documented disabilities and are low-income or have demonstrated academic need. The AssociateDirector also serves on the OAR leadership team and will work in collaboration with OAR administrative staff to accomplish unit goals and objectives.
Primary responsibilities include overseeing academic support services and programs, collaborative strategic planning (aligning with OAR, Division, and University goals), program assessment, pre-advising, coordinating tutoring as needed, as well as other activities related to improving graduation and retention rates of students participating in DSSS. The AssociateDirector will also coordinate additional student services in collaboration with the OAR team, the Office of Student Retention, Financial Aid, Orientation, Admissions, Career and Professional Development, Advising Center, Academic Affairs, and other on- and off-campus partners.
Responsibilities include communicating with internal and external stakeholders to enhance awareness of programs and services, and to convey purpose, objectives, and performance outcomes. Must be able to represent the unit at conferences, meetings, and on- and off-campus events.
The AssociateDirector will also work alongside the Director and Assistant Director of OAR as a consultant, serving University faculty and staff to ensure accessibility, inclusion, and compliance with federal mandates, including the Americans with Disabilities Act (ADA), its amendments (ADAAA), and Section 504 of the Rehabilitation Act of 1973.
Knowledge, Skills, and Abilities required for this Position:
A successful candidate must be able to communicate effectively with different populations and University constituents; collaborate with all segments of the University in identifying difficulties and barriers for students with disabilities; and provide solutions for problems preventing students with disabilities form achieving their academic potential. Must be a strong advocate for students with disabilities or physical and neurocognitive differences.
A willingness and ability to represent students in instances when traditional processes and strategies have not met with success. Plus: Experience with TRIO/SSS programs, an understanding of disabilities or neurocognitive differences, and knowledge of student development theories and practices.
Minimum Qualifications
* Minimum of master's degree from an accredited institution in Rehabilitation Counseling, Disability Studies, Special Education, Counseling, Psychology, Social Work, Student Affairs, or a related field.
* Five years' experience working with students with disabilities and/or disadvantaged students.
* Knowledge and understanding of the needs of students with disabilities; disadvantaged, under-resourced, first-generation, low-income, or educationally underprepared students.
* Knowledge of the Americans with Disabilities Act (ADA), its amendments, and Section 504 of the Rehabilitation Act of 1973 as each relates to students with disabilities in postsecondary education.
* Three years' administrative or supervisory experience, including budget management.
* Sensitivity to and understanding of confidentiality, equity, and inclusion.
* Effective communication and leadership skills.
Preferred Qualifications
* Demonstrated ability to work with diverse populations with a wide range of abilities, learning, and communication styles.
* Demonstrated ability to collaborate with other programs and departments.
* Experience and knowledge of TRIO or similar programs.
* Knowledge of ADHD, learning disabilities, autism and other neurocognitive differences.
* Experience and knowledge of barriers faced by individuals with disabilities, medical conditions, or physical and/or neurocognitive differences; experience supporting individuals with disabilities, medical conditions, or physical and/or neurocognitive differences; experience building relationships with individuals with physical or neurocognitive differences.
Position Type Time-Limited Full-Time Number of Hours Per Week Number of Months Per Year 12
Posting Text
Open Date 11/19/2025 Close Date Open Until Filled Yes Special Instructions to Applicants
Application materials must be submitted online. Review of applications will begin immediately and will continue until a candidate has been selected for hire.
This position is funded through a federal TRIO grant, with an initial five-year funding period secured through September 2030. Continued employment is contingent upon renewal of grant funding.
To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references with their complete contact information. For questions or additional information, please contact Wesley Satterwhite at **************************
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ********************* Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call ************** or email at ******************.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 ************** or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 **************. The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
$51k-61k yearly est. Easy Apply 41d ago
Regional Director, Operations
Hopscotch Primary Care
Associate director job in Asheville, NC
At Hopscotch Primary Care, we believe great healthcare should be accessible to all people across all communities. Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities. We are on a mission to transform healthcare in rural America. We provide high-quality primary care tailored to meet the needs of our patients through our robust care model and comprehensive care team, delivering care in our clinics, and across settings, and wrapping resources around the patients who need them most.
Our patients and the care teams who serve them sit at the center of everything we do at Hopscotch. Hopscotch Primary Care takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
Today, we are serving thousands of patients in our value-based care model and the number is growing every day. If you want to bring your experience, skill and passion to make a lasting impact in healthcare, we'd like to meet you.
About the Role
The Director, Regional Operations will be responsible for leading a region of Hopscotch Primary Care clinics in Western North Carolina to deliver best-in-class care and outcomes, including quality, exceptional care overall, reduced cost of care, and a superior experience for our patients and care teams.
You will oversee and be responsible for delivering financial and care model outcomes for a portfolio of 5-7 clinics, with 6-9 direct reports (clinic managers and care team members). The role will report to the President of NC Operations and you will collaborate closely with members from the following teams: Population Health, Finance, Central Operations, People Operations, Growth, and more. This is an exciting opportunity to support teams delivering great care for patients and serving communities.
The Director, Regional Operations will be required to live in the Greater Asheville, NC area and must be willing to travel in and around North Carolina frequently.
What You'll Do
Lead a region of 5-7 Hopscotch Primary Care centers across Western North Carolina to deliver performance against clinical, financial, growth, and operational metrics and to shape a best-in-class patient-centric culture committed to the communities we serve.
Coach and support the Care Center Managers (clinic leaders) to build and retain a strong team, to establish a winning culture and to work through issues that emerge
Support the Care Center Managers in managing clinical and front office team members, ensuring clear expectations and accountability for performance, to enable success for the care team and clinic
Lead and manage to deliver clinical outcomes, growth targets, profitability goals, patient experience, and culture/employee engagement metrics
Regularly review portfolio and clinic performance to develop and maintain performance improvement plans, highlighting top priorities, action items and progress
Support with onboarding and change management as new practices are either acquired or built de novo
Deliver operational and clinical excellence by fostering a culture of excellence, continuous improvement and learning, consistent with the Hopscotch values and by identifying needs/opportunities and executing to close gaps and realize opportunity
Collaborate effectively across the central team in the development and execution of strategies to deliver growth and performance against key clinical, financial and operational metrics including but not limited to:
Implementation of the Hopscotch care model to deliver clinical results
Growth and outreach-related initiatives including brand, marketing and community engagement and broker/sales partnerships
End-to-end patient experience
In close partnership with the growth team, develop clinic-level and regional growth strategies and drive execution against key tactics supporting the strategy to outperform against growth targets
About You
You would be a great fit for this position if you have 5+ years of experience leading and operating in a healthcare or similar services setting, including finance, operations, strategy, and sales/marketing/growth. Multi-site experience is preferred. Other requirements include:
Bachelor's degree required
Role requires travel throughout your assigned region 4 to 5 days a week, though travel is generally within distance to return home each day
Strong management skills with passion for leading people and working with a team
Drive for results and a commitment to excellence, accountability and follow-through using robust organizational skills, program management, collaboration, and communication
Strategic thinking, including the ability to develop robust insights from various sources, grounded in data and objective analysis, with the ability to make concrete recommendations and outline clear action steps to enable results.
Articulate and succinct communication, including complex concepts, verbally and in writing, and use synthesized communications to drive execution and results.
Comfort with dynamic and sometimes ambiguous settings, showing the skill to bring a structured, proactive approach to prioritize and execute in a fast-paced, dynamic environment.
Ability to learn quickly and leverage critical thinking and perseverance to take initiatives, solve problems, operate with autonomy and succeed in high-pressure situations.
Willingness to roll up your sleeves, bringing a high work ethic and strong collaboration skills to work effectively with people of all backgrounds
Mission alignment to support an organization working to transform healthcare in rural America
From a cultural perspective, you:
Create a culture of excellence, by bringing your best and encouraging the same from those around you
Put service to patients first and encourage the same of those around you
Take ownership and accountability for your work and for delivering results for patients
Assume the best in others and bring solutions to challenges with a focus on moving forward together
Show an active commitment to the team by collaborating and communicating proactively
Demonstrate a dedication to continuous improvement, in clinical and cultural settings
At Hopscotch Primary Care, we embrace diversity, invest in a culture of inclusion and positivity and encourage all to apply to join our team. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
$80k-130k yearly est. 13d ago
REVELxp - Vice President, Rhino Sports, Winston-Salem, North Carolina
Revelxp
Associate director job in Salem, NC
REVELXP is a premier sports hospitality company. We work with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events and exclusive ticket packages. In addition to managing fan experience offerings, we also provide comprehensive hospitality solutions to our team and event partners with event staffing, event management, premium hospitality management and venue installations.
We are growing at a rapid pace and are looking for goal-oriented, purpose driven, high-energy individuals to join our team!
We created REVELXP to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. We believe that sports play a powerful, community building part in society and we work with the purpose of amplifying the social experience around gameday.
This is why jobs here at REVELXP offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the sports properties we work alongside. The REVELXP team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation. We operate along a core set of values that set us apart in how we work and who is a great fit for our team: service, entrepreneurship, and joy.
Rhino Sports & Entertainment is a division of REVELXP that provides event staffing personnel to local universities and other venues for a range of large-scale sports, collegiate, and music events.
The Vice President is responsible for the financial and operational success of Rhino Sports and to ensure Rhino operates in accordance with established Vision, Mission, and Core Values of REVELXP. The position will require travel to ensure standards are maintained and Rhino is providing unsurpassed service.
Primary Duties and Responsibilities
Core Values
Must live and steward our core values of Service, Joy, and Entrepreneurship. ?
Financial
Develop and manage all financial plans to position Rhino for success?
Creation of annual budget with input from Regional Directors, Vice President for Business Operations and Finance?
Weekly review and management of financial position of Rhino with leader of Finance team for Venue Operations to include revenue goals, accounts receivable collections and expense management?
Staff Culture
Develop relationships with each full-time staff member who works for and/or supports Rhino?
Develop strategies to mentor employees ?
Develop strategies for top performing employees to cross train other staff members and to offer suggestions for improved performance?
Create a platform that recognizes high performing staff members on weekly, quarterly and annual basis?
Ensure part-time and full-time staff feel a part of Rhino and desire to work for us.?
Business Development
Develop and explore opportunities in collegiate sports, pro sports, music festivals and community events at a local, regional, and national level providing weekly updates to Business Development team on these opportunities?
Develop and lead process of contract renewals to ensure all existing clients renew with Rhino?
Negotiate contracts with guidance from Regional Directors, Vice President for Business Operations and Finance?
Establish a relationship with campus contacts through meetings and correspondence?
Brand Protection
Ensure Rhino is performing with a high level of operational excellence with unsurpassed customer service at each event
The above declarations are not intended to an “all inclusive” list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Requirements
Knowledge, Skills and Abilities Required
Bachelor's degree required (Masters preferred) and minimum of five years of large-scale sports and event management experience or collegiate/professional football experience required.
Proven leadership and effective communication experience in managing large groups of people in a fast-paced environment.
Lead by example professionally and personally.
Excellent verbal and written communication skills. Speaking in front of large groups and conducting training will be required.
Computer literate and working knowledge of Microsoft Word and Excel.
Respond to change in a positive and productive way.
Exhibit an emphasis on customer service.
Demonstrate organization and attention to small, yet critical, details.
Handle multiple tasks.
Excellent problem solving and negotiation skills.
Working Conditions
Position functions under direct supervision of the Executive Vice President of Venue Operations
Position functions with significant independence in the management of day-to-day duties and responsibilities. Longer hours/days are necessary dependent on events.
Frequently required to work, evenings, weekends, and holidays as scheduled.
Must be able to move in a quick, energetic manner.
Long periods of standing and constant movement around the event venue are expected on event days.
Long periods of sitting while on the phone and the computer are common on office days.
Willing to travel
$108k-170k yearly est. 9d ago
Area Chief of Staff
Medical Management International 4.7
Associate director job in Asheville, NC
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
CHIEF OF STAFF
The pay range for this role (full-time) is $111,524 - $161,090. This role is also eligible for variable pay based on production in all states except in Puerto Rico.
The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.
ESSENTIAL RESPONSIBILITIES AND TASKS
The ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
Leadership Responsibilities (approximately 20-30% of time):
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.
Identify potential “bottlenecks” and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
Provide effective communication between associates, clients, field leadership and Central Team Support.
Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
Participate in market level teams, discussions, and initiatives.
Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
Responsible for the development of technical, medical skills for veterinary assistants/technicians.
Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
Provide leadership to other area hospitals as needed throughout the market.
Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time):
Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
Advocate for preventive care and adoption of wellness plans.
Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
Prescribe and administer drugs and vaccines as appropriate.
Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment.
Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
Strive to achieve performance metrics outlined by medical and field leadership.
Demonstrate integrity and ethics in all actions and behaviors.
Address and resolve client concerns arising from the medical care of a pet.
Develop strong lasting relationships with clients.
Other job duties as assigned.
THE FIVE PRINCIPLES
Quality - The consumer is our boss, quality is our work, and value for money is our goal.
Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
Efficiency - We use resources to the full, waste nothing and do only what we can do best.
Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
Conflict Management
Customer Focus
Developing Direct Reports
Directing Others
Building Effective Teams
Functional
Hiring and Staffing
Communication Skills
Managing and Measuring work
Peer Relationships
Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
Independence - Able and willing to perform tasks and duties without supervision.
Tolerance for Stress / Resiliency - Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
The noise level in the work environment is moderately high.
Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
Requires sufficient ambulatory skills in order to perform duties while at hospital.
Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
Two years clinical experience required.
1-3 years coaching and developing associate doctors required.
Meets all required clinical competencies.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits:
Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
$111.5k-161.1k yearly Auto-Apply 38d ago
Area Chief of Staff
Banfield Pet Hospital 3.8
Associate director job in Asheville, NC
CHIEF OF STAFF The pay range for this role (full-time) is $111,524 - $161,090. This role is also eligible for variable pay based on production in all states except in Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location and schedule.
This posting will remain open for a minimum of two weeks or until a sufficient pool of qualified applicants has been received.
SUMMARY OF JOB PURPOSE AND FUNCTION
The primary purpose and function of the Chief of Staff is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. This position advocates for pets and their quality of life; builds a long-term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; educates clients and hospital associates on all aspects of pet health. The Chief of Staff partners with the Practice Manager (if applicable) to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.
ESSENTIAL RESPONSIBILITIES AND TASKSThe ratio of time spent on leadership duties and practicing veterinarian responsibilities will vary depending on the hospital situation; the Chief of Staff must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity. On average, the ratio is expected to be about 20%-30% leadership duties and 70%-80% veterinarian duties.
Leadership Responsibilities (approximately 20-30% of time):
+ Live and exemplify the Five Principles of Mars, Inc. within self and team.
+ Partner with the Practice Manager (if applicable) to manage the hospital as role models and champions of the Banfield brand to provide consistent high-quality care and exceptional service to the most pets and clients and to maximize efficiency, productivity and profitability. Train the team on Banfield guidelines and practices and supervise associates to ensure compliance.
+ Oversee and train associates on professional, efficient and exceptional client service (lead by example), to include client education about Optimum Wellness Plans, preventive care, pet health needs, hospital services, marketing campaigns, and other related information; effectively resolve client issues.
+ Follow all Banfield protocols and practices and be responsible for ensuring that associates achieve practice priorities while building our culture and brand.
+ Identify potential "bottlenecks" and formulate solutions to remove barriers in medical operations that would impede the doctors from providing world class care.
+ Partner with the Medical Director, Field Director, and Practice Manager (if applicable) to interview, select, train, develop, coach, mentor and, if necessary, discipline and terminate hospital associates.
+ Direct, lead and mentor Associate Veterinarians to realize their full professional potential and deliver outstanding, high quality medical care, client service and business results.
+ Work with the Medical Director to establish development plans (PDPs) for the Associate Veterinarians and focus teams to deliver the practice priorities and exceed goals while building our culture and brand.
+ Effectively create and maintain veterinarians' schedules and work with Practice Manager to schedule associates to meet client needs according to Banfield guidelines, while proactively planning time off and CE scheduling.
+ Provide effective communication between associates, clients, field leadership and Central Team Support.
+ Act as communications liaison, including holding routine hospital team meetings, sharing business information and messaging to all hospital associates, ensuring they remain informed, engaged and have opportunities to provide feedback.
+ Provide inspirational leadership to the team by creating a positive professional relationship with the Practice Manager, PetSmart associates, adoption center agencies, clients, field leadership and Central Team Support.
+ Create a collaborative environment and develop an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients.
+ Develop annual planning, budgeting and hospital productivity levels for the hospital in partnership with the Practice Manager (if applicable), Field Director and Medical Director.
+ Partner with area Field Director and Medical Director to execute market objectives, goals, strategies and measurements (OGSMs).
+ Participate in market level teams, discussions, and initiatives.
+ Partner with the Practice Manager to deliver outstanding financial results for assigned hospital.
+ Responsible for the development of technical, medical skills for veterinary assistants/technicians.
+ Responsible for ensuring all associates adhere to Banfield dress and grooming guidelines.
+ Provide leadership to other area hospitals as needed throughout the market.
+ Ensure compliance with all practice policies and procedures and with all local, state and federal laws. Other job duties as assigned.
Associate Veterinarian Responsibilities (70-80% of time):
+ Establish trust and gain the confidence and compliance of clients through effectively delivering appropriate preventive care, performing complete diagnostic workups, developing thorough treatment plans, communicating home care instructions, and planning follow-up visits.
+ Assimilate information gathered through effective history taking, physical examination and diagnostic workup to arrive at an appropriate and effective clinical decision.
+ Practice evidence-based medicine and preventive care when data or guidelines exist, using sound judgment when they do not.
+ Practice veterinary medicine in a manner compliant with the State Veterinary Practice Act, Federal and/or State Controlled Substance laws and Banfield Code of Ethics, along with appropriate medical record documentation; ensure the hospital team maintains complete medical records that meet practice quality control guidelines.
+ Lead the veterinary hospital team through the daily schedule and caseload, delegating tasks to paraprofessionals and improving hospital efficiency.
+ Provide professional, efficient and exceptional service, including prescribing and administering preventive care for the wellness needs of pets as well as diagnosing and treating diseases and injuries of pets.
+ Advocate for preventive care and adoption of wellness plans.
+ Effectively communicate diagnosis and treatment plan to veterinary medical team and client.
+ Prescribe and administer drugs and vaccines as appropriate.
+ Perform surgery on pets as necessary for the treatment of pets within Banfield's protocols, using standard medical instruments and equipment.
+ Promote the safety of pets, clients and associates by ensuring the hospital team is utilizing safe restraining techniques, following standard practice guidelines, and maintaining clean, sterile and organized treatment areas, exam rooms and laboratory areas.
+ Strive to achieve performance metrics outlined by medical and field leadership.
+ Demonstrate integrity and ethics in all actions and behaviors.
+ Address and resolve client concerns arising from the medical care of a pet.
+ Develop strong lasting relationships with clients.
+ Other job duties as assigned.
THE FIVE PRINCIPLES
+ Quality - The consumer is our boss, quality is our work, and value for money is our goal.
+ Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
+ Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
+ Efficiency - We use resources to the full, waste nothing and do only what we can do best.
+ Freedom - We need freedom to shape our future; we need profit to remain free.
HIRING QUALIFICATIONS / COMPETENCIES
Leadership
+ Conflict Management
+ Customer Focus
+ Developing Direct Reports
+ Directing Others
+ Building Effective Teams
Functional
+ Hiring and Staffing
+ Communication Skills
+ Managing and Measuring work
+ Peer Relationships
+ Drive for Results
CAPABILITIES AND EXPERIENCE (CAN DO)
+ Ability to multi-task - Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
+ Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
+ Surgical skills - Proven ability to perform all basic surgeries, including use of all standard medical instruments and equipment.
+ Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
+ Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Commitment to continual learning.
+ Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.
+ Computer skills - Comfortably and confidently uses a computer and specialized software.
ATTITUDES (WILL DO)
+ Initiative - Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done; seeks out the most valuable work to do during times when the hospital faces low client demand.
+ Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals. Exhibits honesty, discretion, and sound judgment.
+ Cooperativeness - Willing to work with others, collaborating and compromising where necessary; promptly shares relevant information with others.
+ Flexibility - Is open to changing situations and opportunities and is willing to perform all tasks assigned.
+ Independence - Able and willing to perform tasks and duties without supervision.
+ Tolerance for Stress / Resiliency - Maintains a positive "can do" outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
SPECIAL WORKING CONDITIONS
+ Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
+ Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
+ The noise level in the work environment is moderately high.
+ Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
+ Requires sufficient ambulatory skills in order to perform duties while at hospital.
+ Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
+ Requires good hand-eye coordination, finger-hand-arm dexterity with the ability to reach and grasp, and visual acuity to use a keyboard and operate medical equipment.
+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
+ Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances.
+ Some travel required, to assist other area hospitals as well as for vendor visits and associate education.
+ Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control.
DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working.
USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.
EXPERIENCE, EDUCATION AND/OR TRAINING
+ Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
+ Veterinary license in good standing or eligibility for licensure with the applicable state veterinary board.
+ Two years clinical experience required.
+ 1-3 years coaching and developing associate doctors required.
+ Meets all required clinical competencies.
BENEFITS
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits:
+ Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
+ Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.*
+ Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
+ Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.*
+ Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.*
+ Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
+ Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
+ Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
+ Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
+ Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
+ Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.*
+ Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.*
+ Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
+ Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
+ Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.*
+ Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.*
+ Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.*
+ Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.*
+ Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.*
+ Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.*
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.
We believe that embracing inclusion and diversity enables us to live our Purpose:
A BETTER WORLD FOR PETS.
$111.5k-161.1k yearly 36d ago
Preschool Executive Center Director
The Learning Experience 3.4
Associate director job in Greer, SC
Benefits:
401(k)
Employee discounts
Free uniforms
Health insurance
Paid time off
Vision insurance
Role: Preschool Center Co=Director
Join the fastest-growing Academy of Early Education in the nation where "Happy Happens Here"!
At The Learning Experience, we are dedicated to providing a platform for showcasing talents, sharing ideas, and advancing careers in Early Childhood Education. We are currently seeking a passionate individual with daycare or preschool experience to join our team as a Preschool Center Director. What We Offer:
TLE Cares Benefits Package - Because we care about you.
Our Center proudly offers TLE Cares, a comprehensive benefits package for all team members. All premiums for TLE Cares are fully paid by our Center's owner, with no cost to our employees.
TLE Cares includes:
Dental & Vision Insurance
Short & Long-term Disability Insurance
Life Insurance
Employee Assistance Program
Lifemart Employee Discount Program
Other Benefits we intend to include health insurance, a 401K plan, a pet discount plan, child care discounts, and more!
State-of-the-Art Classrooms: Lead in immersive classrooms equipped with the latest technology, materials, and resources, creating an environment where children can learn, play, and grow.
Opportunities for Growth: Benefit from ongoing training and professional development, tuition reimbursement, and leadership pathways that support your goals as an educator.
As a Preschool / Child Day Care Center Director at The Learning Experience, You Will:
Drive Enrollment Conversion
Improve lead-to-registration conversion rates across assigned centers.
Manage key metrics including scheduled tours, show rates, and completed enrollments.
Follow up with prospective families through structured and timely outreach.
Lead Engagement
Serve as the first point of contact for parents via phone, email, and text.
Communicate clearly, answer questions, and provide helpful information.
Schedule and confirm center tours, ensuring smooth handoffs and timely follow-up.
Marketing for Community Outreach
Create marketing plans to share our unique program throughout the community and to prospective parents.
Organize and execute community marketing events to raise awareness and drive enrollment.
Deploy personalized email and text campaigns to re-engage open or inactive leads.
Use provided templates, adjusting messaging to reflect center-specific context.
Track performance data and refine messaging strategies for better results.
Sales Support & Coaching
Collaborate with Center Directors and Regional Operations to prioritize actions.
Share tools and recommendations that support strong family tours and follow-up.
Provide light coaching on outreach strategy, scripts, and parent engagement.
Lead by example, displaying passion for making a positive impact on the lives of children and employees. Create an environment of trust, rapport, and inclusivity, easily connecting with diverse groups of people.
Ensure that the physical center environment adheres to health and safety standard operating procedures, maintaining full compliance with local and state licensing regulations.
Build and maintain a highly qualified staff by actively sourcing, training, coaching, and engaging with current and prospective employees.
Guide our teachers in implementing our proprietary curriculum, leveraging your passion for learning. Take advantage of our engaging characters to drive the curriculum, creating a fun and enriching learning experience at TLE.
Drive consistent business results, measured through family retention and conversion, enrollment growth, and efficient business operations. Manage accounts receivable and payable, generate monthly P&L reports, and oversee employee payroll.
Engage prospective families through both in-person and virtual center tours, effectively showcasing the benefits of our program.
Apply Now If You:
A bachelor's degree or advanced degree from a state-approved college or university in early childhood education, child development, child psychology or a related field that includes at least eighteen credit hours in child development and/or early childhood education.
OR a High School Diploma or GED, and Early Childhood Development (ECD) 101 and 3 years' experience in a licensed, approved or registered child care facility. One year shall include supervision of child care staff OR equivalent.
Demonstrate strong knowledge of SC state licensing rules and regulations.
We value your experience in child daycare or preschool settings and encourage you to apply.
Apply today to become part of our team and help us create a happy and nurturing environment where children and families thrive! Compensation: $45,000.00 - $60,000.00 per year
The Learning Experience
At The Learning Experience, we make early education joyful, engaging and fun so children are happy to learn, play and grow.
Our curriculum focuses on the six ages and stages of early childhood development and engages children in hands-on learning activities that encourage them to explore and solve problems at their own rate of development. This forms a foundation for kids to Learn, Play and Grow under the care of our nurturing teachers and staff.
At TLE , we've created a full cast of characters that become our little learners' educators, partners and friends through their preschool education journey. Each character has a unique personality and area of interest and brings learning to life by allowing children to explore the world through fun and imagination.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.
$45k-60k yearly Auto-Apply 15d ago
Vice President of Clinical Operations (RN)
Signature Healthcare, LLC 4.1
Associate director job in Asheville, NC
Job Description
We are an A Team. Come Join Us!
Responsibilities
Partners with RVPs on Quality, Survey Readiness, and Clinical Leader retention.
Provide oversight and guidance to Signature Care Consultants, regional teams, and facility leaders in solving problems, ensuring program integrity, and improving clinical, reimbursement, and compliance results.
Supervise, mentor, and coach the SCCs.
Ensures SCCs are trained and prepared for survey readiness.
Partnership with Procurement on Clinical supply selection.
Lead Clinical Onboarding for DONs and ADONS.
Review metrics and complete root cause analysis to garner insight on areas of opportunity and subsequent development of action plans.
Tracks and mentors' clinical leaders on POC and AOCs development.
In collaboration with RVPs, lead Quality Improvement initiatives with the completion of actionable items.
Assure the provision of clinical training opportunities for discipline-specific roles.
Assist SCC, when needed, with meeting the expectation of mentoring and growing facility clinical leaders.
Continuous follow-up to ensure quality processes are embedded and maintained for long-standing improvements
Qualifications
Associate's or higher degree in Nursing, preferred.
Related field and/or equal combination of training and experience, required.
Active RN License and currently registered in state(s) employed, preferred.
Minimum of five (5) years related experience in long-term care/geriatrics; supervisory experience preferred.
$104k-164k yearly est. 6d ago
Service Delivery Director
Capgemini 4.5
Associate director job in Asheville, NC
What we offer: Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http\://*******************************************************************
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at ****************** People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Service Delivery Manager
Location: Asheville, NC
Travel: 25%
Job Description\:
The Service Delivery Director (SDD) is the interface role between Client, Account Executive and Service Delivery Operations -that provide the different IT Infrastructure services to the client. In this role the SDD is accountable for managing the contract obligations, the financial agreements (revenue, billing), organic sales opportunities and overall client satisfaction. This role is accountable for the timely completion of all internal reporting within business lines and external reporting to the client teams. The SDD is responsible for cost control, add on sales at defined contribution margins, customer satisfaction & managing our services to the terms & conditions of the contract. The SDD Acts as single point of contract for the client with regards to Service delivery issues and challenges. The SDD works closely with the assigned Operational Leads (OL) and assists with resolving customer escalations.
Primary KPI's
• Contractual Compliance
• Account Budget (Topline & Bottomline)
• Organic bookings
• CSAT score
• Customer referencability
Specific Responsibilities:
General
• Proactively manages the day-to-day relationship with the client(s)/client representatives to ensure a high level of satisfaction;
• Becomes a point of escalation for customer issues and for service towers regarding client issues / opportunities / contractual obligations;
• Works closely with (AE if applicable, Operations and Region) to plan the overall client relationship strategy, concentrating on cost reduction, service improvement and new business;
• Works closely with Capgemini legal team on contract items, issues and change requests;
• Works closely with the OL's to track project status, issues and issue resolution
• Sales and Solution knowledge would be preferable as SDD may be asked to participate in customer orals sessions, solution development or governance review stage gates.
Service Delivery
• Monitors SLA achievement and Continuous Service Improvement performance to identify negative trends and agree with OL get-well plans implementation;
• Consult and review SIP with OL. Oversees contract change process as part of Contract Management and Maintenance to ensure contractual consistency;
• Understands, anticipates and influences customer demand for services and ensures that delivery entities are capable to fulfill the demand;
• Works with operations to ensure cost containment and reduction
Service Quality and Improvement
• Works with OL and Vendors to ensure all relevant process documentation reflects ITIL best practices and client requirements, ensuring it is reviewed and updated within agreed timescales;
• Assess quality of work produced by the teams providing services (reports, project deliverables, etc.) to ensure consistency and accuracy of information;
• Provides feedback and coaching to avoid reoccurring errors;
• Acts as an escalation point for client issues, escalations and complaints;
• Manage Customer satisfaction for owned service;
Financial control and support
• Responsible for account growth and meeting revenue and margin targets
• Financial control (billing, WIP, AR, forecasting);
• Manage financial cycle including invoicing and cost management;
• Creates the account financials in collaboration with Account Manager & OL. Develop the monthly Delivery Review deck & entries into customer account portal;
• Forecasts revenue and costs for the assigned project codes;
• Ensures that cost control is maintained for the assigned project codes.
Service Demand and Capacity
• Manages, recognized in the whole IT organization, demand process execution, understands, anticipates and shapes customer demand for services to re-align and plan demand with the IT organization;
• Focus is on delivering projects and services according to contract/SLA and target CM%;
• Manages Pattern of Business Activity (PBA) and User Profiles (UP) reflecting and influencing bi-directionally the changes to business processes outside the IT organization, Service Design impact, Service Portfolio evolution, Business Relationship Management output, Financial Management, Continual Service Improvement.
SLA Implementation/Performance Reporting
• Controls measurement and analysis management to ensure all commitments are met;
• Ensure timely delivery and accuracy of regular (monthly) management reports for client and attends review meetings (if applicable);
• Review's summary reports on trends, root cause analysis and other reports before they are provided to the client for completeness, contractual requirements, SLA impact and service impacts;
• Provides service performance reporting to Client and Capgemini Management (as required).
Client Relations and Service Development
• Has a substantial input in the development of contractual schedules and Service Level Agreements in line with the current service line aspirations;
• Develops and maintains close working relationships with representatives of Capgemini in the world and Client;
• Identifies and assists in the perusal of business opportunities within the existing contract with the Client;
• Recognizes commercial opportunities and engages in Commercial negotiation Attends meetings with client executives to discuss service delivery performance, strategy and issues.
$123k-174k yearly est. Auto-Apply 60d+ ago
Market VP Nursing Operations
HCA 4.5
Associate director job in Asheville, NC
is incentive eligible. Introduction Are you ready to lead in a new era as a Market VP Nursing Operations where building a healthier tomorrow is more than a job? Our North Carolina Division Office team is committed to partnership, innovation, legacy and improving more lives in more ways. Share your resume today.
Benefits
North Carolina Division Office, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
* Free counseling services and resources for emotional, physical and financial wellbeing
* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
* Employee Stock Purchase Plan with 10% off HCA Healthcare stock
* Family support through fertility and family building benefits with Progyny and adoption assistance.
* Referral services for child, elder and pet care, home and auto repair, event planning and more
* Consumer discounts through Abenity and Consumer Discounts
* Retirement readiness, rollover assistance services and preferred banking partnerships
* Education assistance (tuition, student loan, certification support, dependent scholarships)
* Colleague recognition program
* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
* Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Our teams are dedicated to improving human life. Each year about five percent of all U.S. hospital services happen at an HCA Healthcare facility. Be an impact as a(an) Market VP Nursing Operations where your passion for leading and creativity are valued? We want your knowledge and expertise!
Job Summary and Qualifications
This position leads and facilitates the advancement of nursing operations for the HCA North Carolina Market. The role is charged with the execution of the Nursing Operations Strategy. This position guides the development and execution of initiatives and programs that drive improvements in nursing workforce operational efficiency and effectiveness. Collaborates with the Clinical Operations Support team and Nursing Leadership and Development team to coordinate work effort. Serves as a nursing liaison to key partners across the market including, but not limited to Human Resources, Finance, Performance Improvement, Service Lines, and Shared Services.
KEY RESPONSIBILITIES Nursing Agenda
* Develops and deploys evidence-based strategies to improve the effectiveness of nursing operations that are measurable in care systems, processes and patient outcomes to support the HCA Nursing agenda.
* Develops innovative models of care. Assesses the organization for innovative models that are scalable. Compiles relevant processes and tools needed for execution.
* Leads efforts related to improving the work environment for nurses and diversification of the clinical team.
* Identifies and scales solutions to create workflow efficiencies related to process.
* Prioritizes potential initiatives to ensure maximum benefit and utilization of financial and personnel resources; Assists in the development of budgets for new nursing programs/services and assures they are reviewed, approved, recorded and initiated.
* Leads projects and implementations at the market level that involve nursing operations.
* Analyzes North Carolina Market nursing operational performance and effectiveness by synthesizing data from labor management reports, staff and physician satisfaction, patient experience, clinical outcomes, and other pertinent metrics. Leads related performance management efforts to improve outcomes.
* Works collaboratively to identify, design, and deploy best practices/processes/programs that improve nursing efficiencies, support, and engagement, including the building of business cases.
* Executes nursing operational elements of the HCA Nursing Agenda. Provides subject matter expertise on nursing strategies.
* Serves as relationship manager between PI and Nursing.
* Prepares and presents executive reports and presentations.
* Manages project managers and project plans. Conducts literature reviews to support project/program activities.
* Partners with the Care Process Design team as a nursing operations subject matter expert.
* Analyzes and identifies opportunities for operational improvement within the Care Excellence scorecard.
* Coordinates division level nursing operations across the market through matrix reporting to facilitate execution and outcome improvement.
* Represents nursing executives as needed for community partnerships and events.
* Serves as a convener for nursing school strategies that cut across the market.
What qualifications you will need:
Required Education: Masters Degree in Nursing, Healthcare Administration, or Business Administration
Preferred Education: Doctoral degree
Required Experience: 10+ years' experience as a nursing leader
Preferred Experience: 5+ years' experience as a CNO/CNE
Needed Knowledge, Skills, & Abilities:
* Capable of working effectively within a high pressure and demanding work environment.
* Must be self-motivated and work effectively with limited supervision.
* Good process assessment, analytical, and planning skills and be able to multi-task proficiently and exhibit good decision-making skills.
* Ability to identify problems and note trends.
* Good organizational skills.
* Exhibits teamwork skills and abilities.
* Excellent interpersonal skills and executive presence with senior-most organizational and physician leaders
Mission Health, an operating division of HCA Healthcare, is based in Asheville, North Carolina, and is the state's sixth largest health system. Mission Health is consistently named one of the nation's Top 15 Health Systems by IBM Watson Health and is the only health system in North Carolina to achieve this recognition. Mission Health operates six hospitals, numerous outpatient and surgery centers, post-acute care provider CarePartners, long-term acute care provider Asheville Specialty Hospital and the region's only dedicated Level II trauma center. With approximately 12,000 colleagues and 2,000 volunteers, Mission Health is dedicated to improving the health and wellness of the people of western North Carolina.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
If this is the kind of dynamic growth opportunity that compels you, apply for the Market VP Nursing Operations role. We are interviewing apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$92k-112k yearly est. 2d ago
Senior Director of Development
Girl Scouts Carolinas Peaks To Piedmont, Inc.
Associate director job in Asheville, NC
Job DescriptionDescription:
At Girl Scouts Carolinas Peaks to Piedmont, we build confidence and leadership and help girls across 40 counties in central and western North Carolina realize their full potential. Through our four program pillars - Life Skills, Entrepreneurship. Outdoors and STEM - girls develop a strong sense of self, positive values, a willingness to take on challenges, healthy relationships, and the skills to solve problems in their communities. Behind every badge earned and every experience delivered is a dedicated team committed to helping girls discover their strengths, grow courage and confidence, and make the world a better place.
As Senior Director of Development, you will partner directly with the CEO to design, launch, and lead a comprehensive development function, shaping the strategy, systems, and relationships that drive long-term impact. You will have the runway to grow a high-performing team over time and the visibility to evolve this role into executive leadership, including a potential path to Chief Development Officer. If you thrive in builder roles, value strategic partnership, and want your work to directly advance mission and scale impact, this role may be for you!
SUMMARY OF POSITION
The Senior Director of Development serves as a strategic and operational partner, translating Girl Scouts Carolinas Peaks to Piedmont (GSCP2P)'s strategic plan and program priorities into compelling, fundable opportunities that inspire donor and partner investment. The role leads comprehensive development efforts including annual giving, individual and institutional donor pipelines, corporate and foundation partnerships, grants, sponsorships, and special events.
Working in close partnership with the CEO, Board of Directors, volunteer leadership, and cross-functional colleagues, the Senior Director builds strong external relationships, strengthens community connections, engages donors, and expands resources to support and advance the Girl Scout mission.
ACCOUNTABILITIES
Fundraising Strategy and Execution
In partnership with the CEO, define and implement clear development goals, objectives, metrics, and performance indicators aligned with council priorities and strategic direction.
Develop and execute an annual development work plan that integrates fundraising strategies, donor engagement activities, sponsorships, and grant pursuits.
Translate organizational programs, initiatives, and impact into clear, compelling cases for support that resonate with individuals, corporations, and foundations.
Manage all aspects of annual giving, including donor segmentation appeals, stewardship, and recognition.
With support from the Event Management team, plan and execute signature fundraising events and campaigns that engage donors and elevate visibility.
Track progress toward revenue and engagement goals, providing regular, data-informed reports and financial updates to the CEO, Board of Directors, and Fund Development Committee.
Donor Stewardship, Prospect Development, and External Engagement
Develop, manage, and grow individual and institutional donor pipelines through research, segmentation, and personalized cultivation strategies.
Conduct prospect research to identify donors for council-wide priorities and specific programs aligned with GSCP2P's strategic direction.
Cultivate and sustain strong relationships with donors, prospects, alumnae, corporate partners, and community stakeholders through visits, correspondence, and regular communications.
Partner with CEO, Leadership Team, Board of Directors and volunteer leadership to identify, cultivate, and solicit major gift and leadership-level prospects.
Increase external visibility for the council by representing GSCP2P at targeted community, corporate, and donor events across the council footprint
Steward sponsor and donor relationships throughout the lifecycle of support, ensuring partners experience the full impact of their investment.
Coordinate collection of program data, photos, testimonials, and impact stories to support sponsor and donor reporting and recognition.
Manage donor data and systems to ensure accurate tracking, reporting, and compliance.
Sponsorships and Grants
Collaborate with cross-departmental colleagues to identify, frame, and position programs and initiatives with strong funding potential for sponsorship, grants, and foundation support.
Partner with a contracted grant writer to support the development and submission of corporate and foundation grant proposals, including reviewing drafts, providing narrative input, and securing required attachments.
Maintain organized tracking of all grant and sponsorship activity, including application timelines, reporting requirements, and stewardship deliverables.
Support sponsorship solicitations by coordinating prospects, serving as a primary point of contact, tracking responses, and ensuring timely follow-up.
Collaboration and Leadership
Serve as a key member of the leadership team, contributing to overall council strategy, planning, and decision-making.
Collaborate closely with the CEO, Board of Directors, Fund Development Committee, and leadership team to build and strengthen a growing culture of philanthropy across the organization.
Work collaboratively with Mission Delivery and Marketing teams to align fundraising plans with program goals and mission impact.
Maintain strong collaboration with the Finance team to ensure accurate reporting, forecasting, and reconciliation of fundraising revenue.
Manage departmental budget and resources effectively.pr
Provide team leadership with a focus on performance, engagement, and long-term staff retention as the department grows.
Advance the council's diversity, equity, inclusion and access goals by ensuring all event venues and programs are welcoming, inclusive and accessible.
Promote an environment of respect, equity and belonging among staff, volunteers and participants.
Other Duties
Stay informed of GSUSA and industry best practices to ensure alignment with current standards and innovations.
Perform other duties as assigned to support the success of the council's mission and strategic objectives.
Requirements:
QUALIFICATIONS
Core Competencies
Achieve Results
Strategic Leadership
Donor Stewardship
Judgement & Decision Making
Problem Solving
Collaboration & Influence
Project Management
Budget Administration
Time Management
Communication
Relational Intelligence
Education, Experience, & Certifications
Bachelor's degree in nonprofit management, communications, marketing, or related field or a combination of equivalent education and directly related work experience is required.
Five or more years of progressive fundraising experience with a proven track record of success in individual, corporate and foundation fundraising.
Demonstrated success in securing major and leadership-level gifts ($20,000 and above).
Proven ability to plan and execute successful fundraising campaigns and events.
Experience in youth development or membership-based organizations preferred.
Skills & Competencies
Strategic thinker with strong project management and organizational skills.
Excellent relationship builder with outstanding communication skills and presentation abilities.
Self-starter with initiative and the ability to work both independently and collaboratively.
Commitment to maintaining a high customer service focus for all internal and external customers (staff, volunteers, families).
Superior time management and organizational skills with ability to carry out a variety of responsibilities with competing priorities and deadlines.
Proficiency in Microsoft Office Suite, including Outlook, Power Point, Word and Excel.
Proficiency in donor management systems and CRM software;, experience with Bloomerang and Salesforce preferred.
Willingness and ability to work varied hours, including occasional evenings and weekends
Additional Requirements
Subscribe to the principles of the Girl Scout Movement and become and remain registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel through the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, and extensive reading.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of Girl Scouts Carolinas Peaks to Piedmont are employees “at will.”
REPORTS TO: Chief Executive Officer
FLSA CLASSIFICATION: Exempt
$121k-176k yearly est. 17d ago
Director, Advising and Enrollment Management
Western Piedmont Community College 4.3
Associate director job in Morganton, NC
Information Posting Number 2010-0503 Position Title Director, Advising and Enrollment Management Open Date 11/17/2025 Close Date 12/07/2025 Open Until Filled Yes Full or Part Time Full Time Permanent or Temporary Permanent Job Summary Under the direction of the Dean of Student Services, the Director of Advising and Enrollment Management provides leadership and supervisory responsibility for the administration, reporting, records, and the overall operation of the department.
* Provides leadership in developing and maintaining a learner-centered, case management and culturally responsive advising system for new and continuing students that integrates advising throughout the students' entire college experience.
* Collaborate with various departments to meet college enrollment and retention goals.
* Work with Admissions to develop and implement an enrollment communication plan that encompasses all relevant audiences, including prospective students, adult learners, and returning students.
* Ensures students' progression toward their educational goal is monitored and that staff utilizes various strategies/tools to address academic persistence, engagement and completion.
* Works collaboratively with faculty, instructional administrators and other student services to ensure success of the college's advising model and jointly support advisor training for all faculty and staff advisors.
* Oversees the development, deployment and assessment of a comprehensive new student orientation program.
* Recommends personnel for hire and supervises staff within department. Provides evaluations and performance feedback accordingly and in a timely manner.
* Utilizes student success data and student development research to inform decisions regarding student learning and advising program outcomes, including assessing outcomes toward continuous improvement.
* Assists students with educational, career, personal and social development. Advocates for the advising needs of students that contribute to their successful enrollment, engagement and completion of their educational goal.
* Assists with advising current and prospective students on the college's offerings, academic pathways, prerequisites, programs, procedures, and services.
* Works with appropriate individuals and various departments to maintain accurate, current academic and instructional program information.
* Assist Watermark Admin in student success/retention efforts throughout academic year including but not limited to: campaigns, grade alerts, LMS alerts, prospective management, DREG, and other student notification outreach as appropriate.
* Performs other duties as assigned by the Dean of Student Services.
Minimum Qualifications
* Completion of a Bachelor's Degree.
* 3 - 5 years of experience in secondary or post-secondary education.
Preferred Qualifications
* Master's Degree
* Experience with Credit for Prior Learning (CPL), Reverse Transfer, and Curriculum Standards.
* Experience working in a higher education setting, especially in student services, career development, or advising roles.
* Training/experience with Datatel and with computer hardware and peripherals preferred.
* Experience using Retention Software and Career Exploration tools.
Special Instructions
$67k-89k yearly est. 7d ago
Montreat College, Associate Director for Annual Giving
Nchsm
Associate director job in Montreat, NC
Montreat College is a Christian liberal arts college accredited by the Southern Association of Colleges and Schools Commission on Colleges to offer masters, bachelors, and associates degrees. The main campus is located in the Blue Ridge Mountains fifteen miles east of Asheville, North Carolina, a region recognized as one of the most attractive living environments in the United States. The College is committed to Christ centered teaching and learning, and is a member of the Council for Christian Colleges & Universities.
Job Description
Salary
: $90,000
The Opportunity:
Montreat College is embarking on its most ambitious fundraising effort in its history and is building a team to bring this vision to fruition over the next three to five years. Both seasoned fundraising professionals and those who desire campaign experience would thrive in this role.
Position Summary:
Reporting to the Vice President for Advancement, the AssociateDirector for Annual Giving will be responsible for stewarding and growing a portfolio of mid-level donors while also directing strategy and implementation of the college's annual fund. This is not a remote position; this position is expected to be on campus most workdays.
Responsibilities:
Manage a portfolio of 200-250 mid-level donors ($250-$10,000 per year) through the moves management process, maintaining regular contact primarily by phone, email, and video calls, as appropriate. In-person meetings will be limited.
Identify annual fund donors for potential major and planned giving opportunities, progressively moving donors up in their financial and spiritual commitment to the College.
Under the direction of the Vice President for Advancement, execute a comprehensive Annual Giving appeal plan, including calendar of activities/events, solicitation and segmentation methods, donor stewardship and recognition, volunteer engagement, budget, data analysis, and campaign evaluation/progress updates.
Execute multi-channel Annual Giving appeals, execute mailings, email and other promotional material to increase donor participation and dollars raised.
In coordination with the Marketing staff, develop and implement all annual giving creative, collateral, and branding for various digital and print channels and platforms.
Lead special giving initiatives, such as Giving Tuesday and associated stewardship efforts.
Manage administrative support for the President's Circle, a Montreat College giving society for donors who give $1,000 or more annually.
Develop strategies to encourage donors to progressively increase their giving.
Assist in writing proposals to foundations, churches, and corporations.
Other responsibilities as assigned.
Qualifications
Qualifications Include:
Commitment to the mission of the College, specifically a personal commitment to Jesus Christ and affirm and support the
vision,
mission, statement of faith, and community life covenant
of Montreat College.
Bachelor's degree.
Ability to network and grow relationships, leading to philanthropic support.
Three years of related annual giving experience is preferred.
Strong customer service skills.
Experience executing direct mail and email campaigns.
Experience personally soliciting annual fund gifts.
An entrepreneurial self-starter with the demonstrated ability to work both independently and as part of a team.
Knowledge of higher education fundraising strategies, including social media.
Outstanding interpersonal and communication skills.
Excellent organizational skills and strong attention to detail.
Ability to learn and utilize Advancement software, including Raiser's Edge.
Ability to work with and manage data, including manipulating and analyzing data to inform fundraising strategies.
Excellent command of English as a spoken and written language, including spelling, grammar, and proofreading skills.
Desire to be on the cutting edge of new trends and technology that can optimize the annual giving program.
Strong project management and problem-solving skills with ability to manage multiple priorities and gain cooperation of others.
A sense of humor, grace under pressure, and a strong work ethic.
Additional Information
Montreat College has engaged Capital Development Services (CapDev) to conduct a search for this position. Candidates are required to submit a cover letter, resume and faith statement. All information submitted by applicants will be kept confidential according to EEO guidelines. Additional inquiries may be directed to
[email protected]
$90k yearly 2d ago
Montreat College, Associate Director for Annual Giving
Capital Development Services
Associate director job in Montreat, NC
Montreat College is a Christian liberal arts college accredited by the Southern Association of Colleges and Schools Commission on Colleges to offer masters, bachelors, and associates degrees. The main campus is located in the Blue Ridge Mountains fifteen miles east of Asheville, North Carolina, a region recognized as one of the most attractive living environments in the United States. The College is committed to Christ centered teaching and learning, and is a member of the Council for Christian Colleges & Universities.
Job Description
Salary: $90,000
The Opportunity:
Montreat College is embarking on its most ambitious fundraising effort in its history and is building a team to bring this vision to fruition over the next three to five years. Both seasoned fundraising professionals and those who desire campaign experience would thrive in this role.
Position Summary:
Reporting to the Vice President for Advancement, the AssociateDirector for Annual Giving will be responsible for stewarding and growing a portfolio of mid-level donors while also directing strategy and implementation of the college's annual fund. This is not a remote position; this position is expected to be on campus most workdays.
Responsibilities:
Manage a portfolio of 200-250 mid-level donors ($250-$10,000 per year) through the moves management process, maintaining regular contact primarily by phone, email, and video calls, as appropriate. In-person meetings will be limited.
Identify annual fund donors for potential major and planned giving opportunities, progressively moving donors up in their financial and spiritual commitment to the College.
Under the direction of the Vice President for Advancement, execute a comprehensive Annual Giving appeal plan, including calendar of activities/events, solicitation and segmentation methods, donor stewardship and recognition, volunteer engagement, budget, data analysis, and campaign evaluation/progress updates.
Execute multi-channel Annual Giving appeals, execute mailings, email and other promotional material to increase donor participation and dollars raised.
In coordination with the Marketing staff, develop and implement all annual giving creative, collateral, and branding for various digital and print channels and platforms.
Lead special giving initiatives, such as Giving Tuesday and associated stewardship efforts.
Manage administrative support for the President's Circle, a Montreat College giving society for donors who give $1,000 or more annually.
Develop strategies to encourage donors to progressively increase their giving.
Assist in writing proposals to foundations, churches, and corporations.
Other responsibilities as assigned.
Qualifications
Qualifications Include:
Commitment to the mission of the College, specifically a personal commitment to Jesus Christ and affirm and support the vision, mission, statement of faith, and community life covenant of Montreat College.
Bachelor's degree.
Ability to network and grow relationships, leading to philanthropic support.
Three years of related annual giving experience is preferred.
Strong customer service skills.
Experience executing direct mail and email campaigns.
Experience personally soliciting annual fund gifts.
An entrepreneurial self-starter with the demonstrated ability to work both independently and as part of a team.
Knowledge of higher education fundraising strategies, including social media.
Outstanding interpersonal and communication skills.
Excellent organizational skills and strong attention to detail.
Ability to learn and utilize Advancement software, including Raiser's Edge.
Ability to work with and manage data, including manipulating and analyzing data to inform fundraising strategies.
Excellent command of English as a spoken and written language, including spelling, grammar, and proofreading skills.
Desire to be on the cutting edge of new trends and technology that can optimize the annual giving program.
Strong project management and problem-solving skills with ability to manage multiple priorities and gain cooperation of others.
A sense of humor, grace under pressure, and a strong work ethic.
Additional Information
Montreat College has engaged Capital Development Services (CapDev) to conduct a search for this position. Candidates are required to submit a cover letter, resume and faith statement. All information submitted by applicants will be kept confidential according to EEO guidelines. Additional inquiries may be directed to *****************
$90k yearly 18d ago
Deputy Director Operations, 4PL+
KBR 4.7
Associate director job in Greer, SC
Title: Deputy Director Operations, 4PL+ Belong, Connect, Grow, with KBR! The 4PL+ portfolio is comprised of multiple projects supporting government and commercial customers in Aerospace and Manufacturing industries. The 4PL+ group delivers quality support, metrology services, warehousing and logistics, asset management, and industrial maintenance at over 30 locations worldwide.
Job Summary
The Deputy Director of Operations, 4PL+ will be a hybrid role. The Deputy Director of Operations, 4PL+ will be responsible for supporting the entire portfolio and the Sr. Director in ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The Deputy Director will also be responsible for supporting the strategic goals of the business unit, aligning with customer requirements, and overseeing multiple projects. Key responsibilities include ensuring customer satisfaction, driving business growth, supporting and leading projects, and ensuring successful management of the portfolio.
Roles and Responsibilities
* Work with customer focal points to drive daily tactical activities.
* Develop strong customer relationship with client and ensure customer satisfaction across all programs.
* Develop and execute corrective action plans when necessary.
* Apply best practices for operational excellence across all contract requirements and initiatives.
* Coordinate with project/program managers, develop and track key performance indicators, analyze variances and develop recovery plans, RAIL tracking, and get-well plans when required.
* Support all business development initiatives to include organic growth and new ventures.
* Ensure all programs meet contract requirements and deliverables.
* Organize and lead Quarterly Business Reviews, Monthly Performance Reviews, and Voice of Customer discussions with our clients.
* Implement technology improvements such as automation and artificial intelligence (AI) where applicable.
* Coordinate and develop process improvement initiatives and portfolio projects.
* Must be willing to travel around 25% of the time.
Basic Qualifications
Specific contract requirements regarding education and experience will prevail.
* Undergraduate degree (Bachelor of Science) with 15+ years of experience aerospace/manufacturing operations.
* Previous experience managing over 20 employees.
* Secret clearance or ability to obtain a Secret clearance within six months.
* U.S. Citizenship Status required due to client requirement.
* Excellent written and verbal communication skills.
* Excellent presentation skills
Preferred Qualifications
* Advance Degree in Business Administration, Engineering, or Technical Field.
* PMP certification
* Experience working with Senior Leadership.
* Experience working with Technical Content.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
$77k-120k yearly est. Auto-Apply 57d ago
Center Director III
Blue Ridge Community Action 3.6
Associate director job in Morganton, NC
The Center Director III reports to the Child & Family Services Director and is responsible for overseeing the daily operations of the child care center. This includes supervising staff and volunteers, maintaining compliance with licensing regulations and program standards, managing budgets and resources, ensuring program quality, and maintaining full enrollment across assigned programs..
Specific Job Duties:
Supervise all childcare staff and volunteers, providing guidance and support as needed.
Ensure compliance with NC Day Care licensing regulations, sanitation requirements, Head Start Performance Standards, DPI standards, NCPK regulations, CACFP regulations, and BRCA policies.
Evaluate children's progress, address parental concerns, and consider staff suggestions to maintain program quality.
Manage the daily operations of the center, including scheduling, budgeting, and resource allocation.
Prepare and submit accurate and complete reports as required.
Participate in agency-specified training to enhance skills and knowledge.
Maintain a minimum average daily attendance of 85% in the Head Start program.
Conduct monthly staff meetings, ensuring timely communication and providing necessary information to staff.
Foster positive interactions with children, parents, and staff, promoting a supportive and engaging environment.
Maintain full enrollment in Head Start, Day Care, and Early Head Start programs.
Assist in training and orienting new staff members across all centers.
Input relevant data into Child Plus, the designated system for record-keeping and tracking.
Please note that this provides a summary of the primary responsibilities associated with the Center Director III position. It is not an exhaustive list, and duties, responsibilities, and activities may change with or without prior notice.
Education & Credential Requirements (Per 10A NCAC 09 .3011 - NC Pre-K Site-Level Administrator Requirements): Candidate must meet one of the following qualification pathways:
NC Principal's License, OR
NC Early Childhood Administrator Credential (NCECAC) Level III, OR
Bachelor's Degree in any field with qualifying Early Childhood and Administration coursework, as defined in NC Pre-K rule.
Experience:
Minimum of two (2) years of experience in child care.
Minimum of five (5) years of administrative experience.
Skills & Abilities:
Strong leadership and interpersonal skills.
Ability to work effectively as part of a team.
Strong computer and organizational skills.
Effective communication and problem-solving skills.
Certificates & Licenses:
Must meet and maintain all required background checks, medical clearances, trainings, and professional certifications.
Other Requirements:
Ability to work effectively as part of a team.
Strong interpersonal skills to relate well to a diverse population.
Successful completion of a criminal background record check and substance abuse tests.
Conduct Standards:
Recognition and sensitivity to cultural, ethnic, and social diversity among the population served and the community.
Strict maintenance of confidentiality.
Tact and courtesy when representing the agency to the general public.
Commitment to continuous quality and performance improvement.
At-Will Statement:
This job description does not constitute a contract. Employment with BRCA is at-will, meaning either the employee or BRCA may end employment at any time with or without cause or notice.
$45k-63k yearly est. 9d ago
Director of CVOR Services
Texas Nursing Services 3.8
Associate director job in Hendersonville, NC
Pay: $61.06 to $76.92 per hour plus incentive eligibility Title: Director of CVOR Services Schedule: Full time days, no weekends, admin hours
Role highlights
Direct daily CVOR operations for 6 rooms including a hybrid suite
Lead 36 FTEs and coordinate on-call and late-call coverage
Advance safety, throughput, and patient experience using evidence-based practice
Partner with surgeons to grow complex cardiac volume and hybrid procedures
Own budgeting, cost stewardship, and capital projects tied to CV service line
Required qualifications
Active RN NC or compact and BLS
MSN or BSN with MBA or MHA
Leadership certification within 12 months
3 plus years leadership in perioperative or CVOR 5 plus preferred
Documented open-heart program leadership
Benefits
Comprehensive medical dental vision
401k match up to 9 percent and retirement resources
Tuition reimbursement and certification bonuses
Employee stock purchase at 10 percent discount
Paid family leave and robust EAP support
Relocation assistance case by case
#DirectorCVOR #CardiacOR #HendersonvilleNC #NorthCarolinaNursing #PeriopLeadership #CardiothoracicSurgery #RNLeadership #HospitalCareers
Director of CVOR Services near Hendersonville. $61.06 to $76.92 per hour plus incentive. Days schedule. Lead CVOR expansion and complex cardiac cases.
Package Details
$61.1-76.9 hourly 23d ago
Montreat College, Associate Director for Annual Giving
Capital Development Services
Associate director job in Montreat, NC
Montreat College is a Christian liberal arts college accredited by the Southern Association of Colleges and Schools Commission on Colleges to offer masters, bachelors, and associates degrees. The main campus is located in the Blue Ridge Mountains fifteen miles east of Asheville, North Carolina, a region recognized as one of the most attractive living environments in the United States. The College is committed to Christ centered teaching and learning, and is a member of the Council for Christian Colleges & Universities.
Job Description
Salary: $90,000
The Opportunity:
Montreat College is embarking on its most ambitious fundraising effort in its history and is building a team to bring this vision to fruition over the next three to five years. Both seasoned fundraising professionals and those who desire campaign experience would thrive in this role.
Position Summary:
Reporting to the Vice President for Advancement, the AssociateDirector for Annual Giving will be responsible for stewarding and growing a portfolio of mid-level donors while also directing strategy and implementation of the college's annual fund. This is not a remote position; this position is expected to be on campus most workdays.
Responsibilities:
Manage a portfolio of 200-250 mid-level donors ($250-$10,000 per year) through the moves management process, maintaining regular contact primarily by phone, email, and video calls, as appropriate. In-person meetings will be limited.
Identify annual fund donors for potential major and planned giving opportunities, progressively moving donors up in their financial and spiritual commitment to the College.
Under the direction of the Vice President for Advancement, execute a comprehensive Annual Giving appeal plan, including calendar of activities/events, solicitation and segmentation methods, donor stewardship and recognition, volunteer engagement, budget, data analysis, and campaign evaluation/progress updates.
Execute multi-channel Annual Giving appeals, execute mailings, email and other promotional material to increase donor participation and dollars raised.
In coordination with the Marketing staff, develop and implement all annual giving creative, collateral, and branding for various digital and print channels and platforms.
Lead special giving initiatives, such as Giving Tuesday and associated stewardship efforts.
Manage administrative support for the President's Circle, a Montreat College giving society for donors who give $1,000 or more annually.
Develop strategies to encourage donors to progressively increase their giving.
Assist in writing proposals to foundations, churches, and corporations.
Other responsibilities as assigned.
Qualifications
Qualifications Include:
Commitment to the mission of the College, specifically a personal commitment to Jesus Christ and affirm and support the vision, mission, statement of faith, and community life covenant of Montreat College.
Bachelor's degree.
Ability to network and grow relationships, leading to philanthropic support.
Three years of related annual giving experience is preferred.
Strong customer service skills.
Experience executing direct mail and email campaigns.
Experience personally soliciting annual fund gifts.
An entrepreneurial self-starter with the demonstrated ability to work both independently and as part of a team.
Knowledge of higher education fundraising strategies, including social media.
Outstanding interpersonal and communication skills.
Excellent organizational skills and strong attention to detail.
Ability to learn and utilize Advancement software, including Raiser's Edge.
Ability to work with and manage data, including manipulating and analyzing data to inform fundraising strategies.
Excellent command of English as a spoken and written language, including spelling, grammar, and proofreading skills.
Desire to be on the cutting edge of new trends and technology that can optimize the annual giving program.
Strong project management and problem-solving skills with ability to manage multiple priorities and gain cooperation of others.
A sense of humor, grace under pressure, and a strong work ethic.
Additional Information
Montreat College has engaged Capital Development Services (CapDev) to conduct a search for this position. Candidates are required to submit a cover letter, resume and faith statement. All information submitted by applicants will be kept confidential according to EEO guidelines. Additional inquiries may be directed to [email protected]
$90k yearly 60d+ ago
Senior Director of Development
Girl Scouts Carolinas Peaks To Piedmont
Associate director job in Asheville, NC
Full-time Description
At Girl Scouts Carolinas Peaks to Piedmont, we build confidence and leadership and help girls across 40 counties in central and western North Carolina realize their full potential. Through our four program pillars - Life Skills, Entrepreneurship. Outdoors and STEM - girls develop a strong sense of self, positive values, a willingness to take on challenges, healthy relationships, and the skills to solve problems in their communities. Behind every badge earned and every experience delivered is a dedicated team committed to helping girls discover their strengths, grow courage and confidence, and make the world a better place.
As Senior Director of Development, you will partner directly with the CEO to design, launch, and lead a comprehensive development function, shaping the strategy, systems, and relationships that drive long-term impact. You will have the runway to grow a high-performing team over time and the visibility to evolve this role into executive leadership, including a potential path to Chief Development Officer. If you thrive in builder roles, value strategic partnership, and want your work to directly advance mission and scale impact, this role may be for you!
SUMMARY OF POSITION
The Senior Director of Development serves as a strategic and operational partner, translating Girl Scouts Carolinas Peaks to Piedmont (GSCP2P)'s strategic plan and program priorities into compelling, fundable opportunities that inspire donor and partner investment. The role leads comprehensive development efforts including annual giving, individual and institutional donor pipelines, corporate and foundation partnerships, grants, sponsorships, and special events.
Working in close partnership with the CEO, Board of Directors, volunteer leadership, and cross-functional colleagues, the Senior Director builds strong external relationships, strengthens community connections, engages donors, and expands resources to support and advance the Girl Scout mission.
ACCOUNTABILITIES
Fundraising Strategy and Execution
In partnership with the CEO, define and implement clear development goals, objectives, metrics, and performance indicators aligned with council priorities and strategic direction.
Develop and execute an annual development work plan that integrates fundraising strategies, donor engagement activities, sponsorships, and grant pursuits.
Translate organizational programs, initiatives, and impact into clear, compelling cases for support that resonate with individuals, corporations, and foundations.
Manage all aspects of annual giving, including donor segmentation appeals, stewardship, and recognition.
With support from the Event Management team, plan and execute signature fundraising events and campaigns that engage donors and elevate visibility.
Track progress toward revenue and engagement goals, providing regular, data-informed reports and financial updates to the CEO, Board of Directors, and Fund Development Committee.
Donor Stewardship, Prospect Development, and External Engagement
Develop, manage, and grow individual and institutional donor pipelines through research, segmentation, and personalized cultivation strategies.
Conduct prospect research to identify donors for council-wide priorities and specific programs aligned with GSCP2P's strategic direction.
Cultivate and sustain strong relationships with donors, prospects, alumnae, corporate partners, and community stakeholders through visits, correspondence, and regular communications.
Partner with CEO, Leadership Team, Board of Directors and volunteer leadership to identify, cultivate, and solicit major gift and leadership-level prospects.
Increase external visibility for the council by representing GSCP2P at targeted community, corporate, and donor events across the council footprint
Steward sponsor and donor relationships throughout the lifecycle of support, ensuring partners experience the full impact of their investment.
Coordinate collection of program data, photos, testimonials, and impact stories to support sponsor and donor reporting and recognition.
Manage donor data and systems to ensure accurate tracking, reporting, and compliance.
Sponsorships and Grants
Collaborate with cross-departmental colleagues to identify, frame, and position programs and initiatives with strong funding potential for sponsorship, grants, and foundation support.
Partner with a contracted grant writer to support the development and submission of corporate and foundation grant proposals, including reviewing drafts, providing narrative input, and securing required attachments.
Maintain organized tracking of all grant and sponsorship activity, including application timelines, reporting requirements, and stewardship deliverables.
Support sponsorship solicitations by coordinating prospects, serving as a primary point of contact, tracking responses, and ensuring timely follow-up.
Collaboration and Leadership
Serve as a key member of the leadership team, contributing to overall council strategy, planning, and decision-making.
Collaborate closely with the CEO, Board of Directors, Fund Development Committee, and leadership team to build and strengthen a growing culture of philanthropy across the organization.
Work collaboratively with Mission Delivery and Marketing teams to align fundraising plans with program goals and mission impact.
Maintain strong collaboration with the Finance team to ensure accurate reporting, forecasting, and reconciliation of fundraising revenue.
Manage departmental budget and resources effectively.pr
Provide team leadership with a focus on performance, engagement, and long-term staff retention as the department grows.
Advance the council's diversity, equity, inclusion and access goals by ensuring all event venues and programs are welcoming, inclusive and accessible.
Promote an environment of respect, equity and belonging among staff, volunteers and participants.
Other Duties
Stay informed of GSUSA and industry best practices to ensure alignment with current standards and innovations.
Perform other duties as assigned to support the success of the council's mission and strategic objectives.
Requirements
QUALIFICATIONS
Core Competencies
Achieve Results
Strategic Leadership
Donor Stewardship
Judgement & Decision Making
Problem Solving
Collaboration & Influence
Project Management
Budget Administration
Time Management
Communication
Relational Intelligence
Education, Experience, & Certifications
Bachelor's degree in nonprofit management, communications, marketing, or related field or a combination of equivalent education and directly related work experience is required.
Five or more years of progressive fundraising experience with a proven track record of success in individual, corporate and foundation fundraising.
Demonstrated success in securing major and leadership-level gifts ($20,000 and above).
Proven ability to plan and execute successful fundraising campaigns and events.
Experience in youth development or membership-based organizations preferred.
Skills & Competencies
Strategic thinker with strong project management and organizational skills.
Excellent relationship builder with outstanding communication skills and presentation abilities.
Self-starter with initiative and the ability to work both independently and collaboratively.
Commitment to maintaining a high customer service focus for all internal and external customers (staff, volunteers, families).
Superior time management and organizational skills with ability to carry out a variety of responsibilities with competing priorities and deadlines.
Proficiency in Microsoft Office Suite, including Outlook, Power Point, Word and Excel.
Proficiency in donor management systems and CRM software;, experience with Bloomerang and Salesforce preferred.
Willingness and ability to work varied hours, including occasional evenings and weekends
Additional Requirements
Subscribe to the principles of the Girl Scout Movement and become and remain registered member of GSUSA, Girl Scouts Carolinas Peaks to Piedmont.
Successfully pass criminal and driver background investigation.
Valid state-issued driver's license, valid auto insurance, acceptable driving record and access to a vehicle on a daily basis and willingness and ability to travel through the council's geographic area.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls including the operation of computer keyboard, calculator, copier machine and other office equipment; reach with hands and arms; climb stairs; balance; bend and stoop, kneel, crouch or crawl; talk or hear within normal range for telephone use. The employee must occasionally lift and/or move up to 35 pounds. The employee must have close visual acuity to perform activities such as viewing a computer terminal, preparing and analyzing data and figures, and extensive reading.
DISCLOSURE & ACKNOWLEDGEMENT
The statements above reflect the essential functions and qualifications for this job but should not be considered an all-inclusive listing. Employees may be asked to perform other duties as needed to ensure the smooth functioning of Council operations. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. All employees of Girl Scouts Carolinas Peaks to Piedmont are employees “at will.”
REPORTS TO: Chief Executive Officer
FLSA CLASSIFICATION: Exempt
Salary Description $61,000 - $71,000/yearly
How much does an associate director earn in Asheville, NC?
The average associate director in Asheville, NC earns between $72,000 and $146,000 annually. This compares to the national average associate director range of $79,000 to $164,000.
Average associate director salary in Asheville, NC