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Associate/team lead vs associate manager

The differences between associate/team leads and associate managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an associate/team lead and an associate manager. Additionally, an associate manager has an average salary of $83,246, which is higher than the $54,721 average annual salary of an associate/team lead.

The top three skills for an associate/team lead include excellent interpersonal, product knowledge and quality standards. The most important skills for an associate manager are PET, POS, and sales floor.

Associate/team lead vs associate manager overview

Associate/Team LeadAssociate Manager
Yearly salary$54,721$83,246
Hourly rate$26.31$40.02
Growth rate-6%
Number of jobs247,018420,292
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 58%
Average age4344
Years of experience66

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

What does an associate manager do?

Associate managers are responsible for overseeing the support and clerical staff of the company. They recruit and train employees who perform different tasks that include greeting customers, answering phones, and faxing documents. They also perform other duties, including keeping employees' motivation, ensuring that everyone understands the company's guidelines and policies, and supervising other staff members. To be qualified as an associate manager, one should have a high school diploma, leadership skills, and a strong work ethic. One should also have the necessary computer skills, bookkeeping skills, and customer service skills.

Associate/team lead vs associate manager salary

Associate/team leads and associate managers have different pay scales, as shown below.

Associate/Team LeadAssociate Manager
Average salary$54,721$83,246
Salary rangeBetween $28,000 And $104,000Between $55,000 And $124,000
Highest paying CityBoston, MAWashington, DC
Highest paying stateRhode IslandNew Jersey
Best paying companyCitiPayPal
Best paying industry-Finance

Differences between associate/team lead and associate manager education

There are a few differences between an associate/team lead and an associate manager in terms of educational background:

Associate/Team LeadAssociate Manager
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiUniversity of Pennsylvania

Associate/team lead vs associate manager demographics

Here are the differences between associate/team leads' and associate managers' demographics:

Associate/Team LeadAssociate Manager
Average age4344
Gender ratioMale, 51.8% Female, 48.2%Male, 45.5% Female, 54.5%
Race ratioBlack or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.2% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage9%10%

Differences between associate/team lead and associate manager duties and responsibilities

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
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Associate manager example responsibilities.

  • Manage payroll interface and process including researching payroll issues and enforcing adherence to audit and department guidelines; develop fit/gap analysis.
  • Schedule evictions for residents that have no means of paying delinquent rent.
  • Prepare food for daily plate lunches, take-out orders and in-orders and run kitchen.
  • Run monthly delinquency report on past due rents and sends notices for lockouts liens & evictions.
  • Supervise the management of the POS system and approves all cash wrap management, cash auditing, and tip reporting.
  • Created/Modify PowerPoint presentations for intern training and conferences.
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Associate/team lead vs associate manager skills

Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%
Common associate manager skills
  • PET, 42%
  • POS, 6%
  • Sales Floor, 5%
  • Product Knowledge, 4%
  • Payroll, 4%
  • Human Resources, 4%