Post job

Associate/team lead vs team supervisor

The differences between associate/team leads and team supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an associate/team lead and a team supervisor. Additionally, a team supervisor has an average salary of $58,718, which is higher than the $54,721 average annual salary of an associate/team lead.

The top three skills for an associate/team lead include excellent interpersonal, product knowledge and quality standards. The most important skills for a team supervisor are direct supervision, safety procedures, and sales associates.

Associate/team lead vs team supervisor overview

Associate/Team LeadTeam Supervisor
Yearly salary$54,721$58,718
Hourly rate$26.31$28.23
Growth rate--
Number of jobs247,018102,766
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Average age4347
Years of experience66

What does an associate/team lead do?

An associate/team lead oversees the performance of team members while ensuring that clients get to receive optimal services. Their responsibilities typically include establishing guidelines and objectives, managing schedules, generating leads, performing market research and analysis, and developing strategies to optimize the daily operations. They may communicate with clients and assist them by identifying their needs, answering inquiries, and resolving issues and concerns. Moreover, as an associate/team lead, it is essential to guide and encourage staff to reach goals, all while enforcing the company's policies and regulations.

What does a team supervisor do?

The responsibilities of a team supervisor depend on one's place or industry of employment. Most of the time, it is their role to oversee operations and work performance within the team, delegate tasks, set the budget and sales target, train new members of the workforce, and ensure to meet all goals while maintaining efficiency in all aspects. Furthermore, as a team supervisor, it is essential to lead and encourage the staff to their fullest potential and implement the workplace's policies.

Associate/team lead vs team supervisor salary

Associate/team leads and team supervisors have different pay scales, as shown below.

Associate/Team LeadTeam Supervisor
Average salary$54,721$58,718
Salary rangeBetween $28,000 And $104,000Between $37,000 And $92,000
Highest paying CityBoston, MANewark, NJ
Highest paying stateRhode IslandNew Jersey
Best paying companyCitiState Street
Best paying industry--

Differences between associate/team lead and team supervisor education

There are a few differences between an associate/team lead and a team supervisor in terms of educational background:

Associate/Team LeadTeam Supervisor
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 48%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiCalifornia State University - Bakersfield

Associate/team lead vs team supervisor demographics

Here are the differences between associate/team leads' and team supervisors' demographics:

Associate/Team LeadTeam Supervisor
Average age4347
Gender ratioMale, 51.8% Female, 48.2%Male, 58.6% Female, 41.4%
Race ratioBlack or African American, 8.5% Unknown, 4.6% Hispanic or Latino, 17.9% Asian, 7.0% White, 61.3% American Indian and Alaska Native, 0.7%Black or African American, 9.8% Unknown, 4.8% Hispanic or Latino, 18.4% Asian, 5.7% White, 60.7% American Indian and Alaska Native, 0.7%
LGBT Percentage9%8%

Differences between associate/team lead and team supervisor duties and responsibilities

Associate/team lead example responsibilities.

  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Ensure all sales transactions, refunds and POS system function smoothly and take corrective action when necessary.
  • Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
  • Provide leadership and mentoring of team members to increase productivity while ensuring accuracy.
  • Handle inbound/outbound escalate customer complaints, including executive escalations from various levels of leadership.
  • Aggregate, analyze and organize information from QC reports into a department-wide WIKI to facilitate information sharing and best practice utilization.
  • Show more

Team supervisor example responsibilities.

  • Manage a small group of people while effectively serving large amounts of food in small windows of time.
  • Accomplish requirements, allocating resources, scheduling and coordinating staff and assure accuracy of payroll.
  • Manage an embed Facebook executive protection team that provide security and logistical support for a corporate executive and his family.
  • Represent the payer side of WA Medicaid in medical necessity reviews against plan benefits.
  • Vacuum, mop, buffer floors, clean windows, take out trash, clean computer room.
  • Prepare PowerPoint presentations to present team metrics.
  • Show more

Associate/team lead vs team supervisor skills

Common associate/team lead skills
  • Excellent Interpersonal, 18%
  • Product Knowledge, 9%
  • Quality Standards, 9%
  • Leadership, 7%
  • Math, 6%
  • Customer Satisfaction, 6%
Common team supervisor skills
  • Direct Supervision, 9%
  • Safety Procedures, 7%
  • Sales Associates, 6%
  • Lead Generation, 6%
  • Store Operations, 6%
  • Excellent Interpersonal, 5%