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Automatic data processing customer liaison vs technical support specialist

The differences between automatic data processing customer liaisons and technical support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an automatic data processing customer liaison and a technical support specialist. Additionally, an automatic data processing customer liaison has an average salary of $52,024, which is higher than the $48,667 average annual salary of a technical support specialist.

The top three skills for an automatic data processing customer liaison include data processing, outbound calls and data entry. The most important skills for a technical support specialist are customer service, technical support, and troubleshoot.

Automatic data processing customer liaison vs technical support specialist overview

Automatic Data Processing Customer LiaisonTechnical Support Specialist
Yearly salary$52,024$48,667
Hourly rate$25.01$23.40
Growth rate10%10%
Number of jobs84,990157,425
Job satisfaction-4.6
Most common degreeAssociate Degree, 32%Bachelor's Degree, 50%
Average age4242
Years of experience22

Automatic data processing customer liaison vs technical support specialist salary

Automatic data processing customer liaisons and technical support specialists have different pay scales, as shown below.

Automatic Data Processing Customer LiaisonTechnical Support Specialist
Average salary$52,024$48,667
Salary rangeBetween $30,000 And $89,000Between $30,000 And $76,000
Highest paying City-San Francisco, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between automatic data processing customer liaison and technical support specialist education

There are a few differences between an automatic data processing customer liaison and a technical support specialist in terms of educational background:

Automatic Data Processing Customer LiaisonTechnical Support Specialist
Most common degreeAssociate Degree, 32%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaStanford University

Automatic data processing customer liaison vs technical support specialist demographics

Here are the differences between automatic data processing customer liaisons' and technical support specialists' demographics:

Automatic Data Processing Customer LiaisonTechnical Support Specialist
Average age4242
Gender ratioMale, 23.7% Female, 76.3%Male, 75.4% Female, 24.6%
Race ratioBlack or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 15.5% Asian, 9.3% White, 57.5% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.2% Asian, 11.3% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between automatic data processing customer liaison and technical support specialist duties and responsibilities

Automatic data processing customer liaison example responsibilities.

  • Manage daily operations of ACH payments and research errors in different internal and external databases that prevent payments from transferring.
  • Provide psychiatric consultation and medications management to geriatric patients in a variety of rehabilitation and long-term-care facilities in the area.
  • Generate additional sales with existing customers by upselling veterinarians on special promotions or additional vaccines or pharmaceuticals.

Technical support specialist example responsibilities.

  • Implement hardware and software upgrades and maintain stability, usability, and security for desktop/laptop/mobile systems; achieve SLA's.
  • Manage all operating end-user software including JavaScript - updating/installing Java.
  • Install, configure and manage proprietary applications on Unix servers.
  • Manage large-scale PC deployments including site surveys involving verification of network activity and appropriate power availability.
  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Deploy and troubleshoot complex software installations in Microsoft and Linux environments.
  • Show more

Automatic data processing customer liaison vs technical support specialist skills

Common automatic data processing customer liaison skills
  • Data Processing, 46%
  • Outbound Calls, 24%
  • Data Entry, 17%
  • Inbound Calls, 12%
Common technical support specialist skills
  • Customer Service, 12%
  • Technical Support, 10%
  • Troubleshoot, 8%
  • Math, 4%
  • Customer Satisfaction, 3%
  • Phone Calls, 3%

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