Bank representative vs administrative assistant

The differences between bank representatives and administrative assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, an administrative assistant has an average salary of $34,945, which is higher than the $34,417 average annual salary of a bank representative.

The top three skills for a bank representative include bank products, customer service and bank policies. The most important skills for an administrative assistant are customer service, data entry, and powerpoint.

Bank representative vs administrative assistant overview

	Bank Representative	Administrative Assistant
Yearly salary	$34,417	$34,945
Hourly rate	$16.55	$16.80
Growth rate	-12%	-8%
Number of jobs	105,192	65,769
Job satisfaction	-	4.14
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 47%
Average age	39	50
Years of experience	-	2

What does a bank representative do?

A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.

What does an administrative assistant do?

Administrative assistants, or admin assistants, do general clerical and administrative activities. Their duties involve organizing and maintaining files and records, preparing documents, scheduling meetings and appointments, and providing general support in the office. Administrative assistants handle incoming and outgoing official correspondences, take minutes of important meetings and manage calls to the main office number. They also assist executives in providing structure to their day by managing their schedule, drafting e-mails, and other activities that executives may need assistance in. Administrative assistants should have the following skills: organizing, business writing, decision-making, and communication.

Bank representative vs administrative assistant salary

Bank representatives and administrative assistants have different pay scales, as shown below.

	Bank Representative	Administrative Assistant
Average salary	$34,417	$34,945
Salary range	Between $28,000 And $41,000	Between $26,000 And $46,000
Highest paying City	Albany, NY	San Francisco, CA
Highest paying state	New York	California
Best paying company	Advancial Federal Credit Union	Westfield State University
Best paying industry	Finance	-

Differences between bank representative and administrative assistant education

There are a few differences between a bank representative and an administrative assistant in terms of educational background:

	Bank Representative	Administrative Assistant
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 47%
Most common major	Business	Business
Most common college	-	Western Carolina University

Bank representative vs administrative assistant demographics

Here are the differences between bank representatives' and administrative assistants' demographics:

	Bank Representative	Administrative Assistant
Average age	39	50
Gender ratio	Male, 34.1% Female, 65.9%	Male, 12.7% Female, 87.3%
Race ratio	Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%	Black or African American, 9.2% Unknown, 3.9% Hispanic or Latino, 16.0% Asian, 3.8% White, 66.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	7%	6%

Differences between bank representative and administrative assistant duties and responsibilities

Bank representative example responsibilities.

Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
Originate and sign internal debit and credit documents.
Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.

Administrative assistant example responsibilities.

Manage time and attendance using Kronos software for entire department.
Participate in national projects, manage new customer conversions to MCI from other carriers.
Manage FEDEX delivery requirements ensuring compliance with company policy.
Manage and update social media outlets including Facebook and LinkedIn.
Manage company finances using QuickBooks software, including monitoring the operating budget and collecting on unpaid invoices.
Manage and develop the daily clinical schedule for the in-patient rehabilitation staff taking into consideration Medicare guidelines and staffing ratios.

Bank representative vs administrative assistant skills

Common bank representative skills

Bank Products, 12%
Customer Service, 11%
Bank Policies, 9%
Cross-Sell, 6%
Excellent Interpersonal, 5%
Cash Handling, 5%

Common administrative assistant skills

Customer Service, 14%
Data Entry, 11%
PowerPoint, 6%
Travel Arrangements, 5%
Database Management, 5%
Word Processing, 5%

Bank Representative vs. similar jobs

Bank Representative related careers

Bank Representative related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Bank Representative
Bank Representative vs Administrative Assistant

Updated January 8, 2025

Browse office and administrative jobs