Box office manager vs desk manager

The differences between box office managers and desk managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a box office manager and a desk manager. Additionally, a desk manager has an average salary of $75,140, which is higher than the $47,607 average annual salary of a box office manager.

The top three skills for a box office manager include cash management, reservations and booking. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Box office manager vs desk manager overview

	Box Office Manager	Desk Manager
Yearly salary	$47,607	$75,140
Hourly rate	$22.89	$36.12
Growth rate	-5%	-
Number of jobs	38,466	45,871
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 65%
Average age	47	47
Years of experience	6	6

What does a box office manager do?

A box office manager is in charge of overseeing the ticketing operations of a theatre, ensuring smooth operations and client satisfaction. They supervise and delegate tasks among staff, manage employee schedules, set goals and guidelines, and resolve issues and concerns should there be any. They are responsible for monitoring the daily sales operations, making sure all amounts and sales are in balance. Moreover, they handle the recruitment and training of new staff, produce financial reports, and develop strategies to optimize operations.

What does a desk manager do?

A desk manager's responsibilities focus on facilitating communication and performing organizational support tasks to maintain the smooth flow of operations at offices. Although the extent of their duties primarily depends on their company or employment industry, it usually includes handling calls and correspondence, answering inquiries, resolving issues and concerns, forwarding calls and messages, arranging appointments and schedules, organizing files, and overseeing various communication materials. In some offices, a desk manager manages different teams, supervising their performance while enforcing company standards and policies.

Box office manager vs desk manager salary

Box office managers and desk managers have different pay scales, as shown below.

	Box Office Manager	Desk Manager
Average salary	$47,607	$75,140
Salary range	Between $36,000 And $61,000	Between $44,000 And $127,000
Highest paying City	-	Eureka, CA
Highest paying state	-	New York
Best paying company	-	ServiceNow
Best paying industry	-	-

Differences between box office manager and desk manager education

There are a few differences between a box office manager and a desk manager in terms of educational background:

	Box Office Manager	Desk Manager
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 65%
Most common major	Theatre	Business
Most common college	Stanford University	California State University - Bakersfield

Box office manager vs desk manager demographics

Here are the differences between box office managers' and desk managers' demographics:

	Box Office Manager	Desk Manager
Average age	47	47
Gender ratio	Male, 36.1% Female, 63.9%	Male, 54.9% Female, 45.1%
Race ratio	Black or African American, 10.3% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 6.2% White, 62.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between box office manager and desk manager duties and responsibilities

Box office manager example responsibilities.

Manage box office staff, house management, and ushers while delivering excellent customer service within payroll projections.
Manage, train, sell event tickets & mentore, and evaluate box office and pre-show stars working events.
Manage digital and in-person reservations and ticket sales and maintain the ticket website
Conduct payments using POS system.
Handle POS transactions, answer phone calls, and help customers.
Work with Tessitura software to track and report buying trends and effective marketing efforts.

Show more

Desk manager example responsibilities.

Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain POS transactions and hotel budget.
Shred patient information to comply with HIPAA regulations.
Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
Design a multi-part training program for the primary POS program used in retail locations.
Import and export all patient data into the EMR from hospitals and other qualify health care providers.

Show more

Box office manager vs desk manager skills

Common box office manager skills

Cash Management, 10%
Reservations, 8%
Booking, 7%
Cash Handling, 7%
Ticket Orders, 6%
Customer Issues, 6%

Common desk manager skills

CRM, 19%
Sales Process, 12%
Quality Customer Service, 10%
CSI, 9%
Sales People, 8%
Sales Desk, 5%

Box Office Manager vs. similar jobs

Box Office Manager related careers

Box Office Manager related jobs

What similar roles do

Updated January 8, 2025

Browse office and administrative jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z