Box office manager vs front office supervisor

The differences between box office managers and front office supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a box office manager and a front office supervisor. Additionally, a box office manager has an average salary of $47,607, which is higher than the $37,907 average annual salary of a front office supervisor.

The top three skills for a box office manager include cash management, reservations and booking. The most important skills for a front office supervisor are reservations, customer service, and patients.

Box office manager vs front office supervisor overview

	Box Office Manager	Front Office Supervisor
Yearly salary	$47,607	$37,907
Hourly rate	$22.89	$18.22
Growth rate	-5%	-
Number of jobs	38,466	79,675
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 52%
Average age	47	47
Years of experience	6	6

What does a box office manager do?

A box office manager is in charge of overseeing the ticketing operations of a theatre, ensuring smooth operations and client satisfaction. They supervise and delegate tasks among staff, manage employee schedules, set goals and guidelines, and resolve issues and concerns should there be any. They are responsible for monitoring the daily sales operations, making sure all amounts and sales are in balance. Moreover, they handle the recruitment and training of new staff, produce financial reports, and develop strategies to optimize operations.

What does a front office supervisor do?

A front office supervisor is responsible for greeting customers, giving administrative assistance to fellow employees, and managing a team of personnel. This senior position manages either a team of receptionists or administrative assistants. Tasks and duties vary depending on the company's needs. Their primary tasks include training the team of personnel in providing excellent customer service, supervising their daily shift process, and efficiently resolving customer complaints and issues. Additionally, they manage office maintenance, which includes making sure all areas are clean and sufficiently stocked with essentials and supplies.

Box office manager vs front office supervisor salary

Box office managers and front office supervisors have different pay scales, as shown below.

	Box Office Manager	Front Office Supervisor
Average salary	$47,607	$37,907
Salary range	Between $36,000 And $61,000	Between $30,000 And $47,000
Highest paying City	-	Newark, NJ
Highest paying state	-	Rhode Island
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between box office manager and front office supervisor education

There are a few differences between a box office manager and a front office supervisor in terms of educational background:

	Box Office Manager	Front Office Supervisor
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 52%
Most common major	Theatre	Business
Most common college	Stanford University	Cornell University

Box office manager vs front office supervisor demographics

Here are the differences between box office managers' and front office supervisors' demographics:

	Box Office Manager	Front Office Supervisor
Average age	47	47
Gender ratio	Male, 36.1% Female, 63.9%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 10.3% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 6.2% White, 62.3% American Indian and Alaska Native, 0.7%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between box office manager and front office supervisor duties and responsibilities

Box office manager example responsibilities.

Manage box office staff, house management, and ushers while delivering excellent customer service within payroll projections.
Manage, train, sell event tickets & mentore, and evaluate box office and pre-show stars working events.
Manage digital and in-person reservations and ticket sales and maintain the ticket website
Conduct payments using POS system.
Handle POS transactions, answer phone calls, and help customers.
Work with Tessitura software to track and report buying trends and effective marketing efforts.

Front office supervisor example responsibilities.

Manage and schedule a staff of 20 including reservation agents, PBX operators, front desk agents, and bellmen.
Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
Check VIP reservations and monitor daily operation of arrivals and/or departures.
Operate a POS system to itemize and complete an average of hundr customer purchases.
Monitor the delivery and measurement of guest service consistent with the service standards and the Marriott brand attributes.
Participate in the training of all new associates on Marriott's systems (PMS, MARSHA and GuestWare).

Box office manager vs front office supervisor skills

Common box office manager skills

Cash Management, 10%
Reservations, 8%
Booking, 7%
Cash Handling, 7%
Ticket Orders, 6%
Customer Issues, 6%

Common front office supervisor skills

Reservations, 19%
Customer Service, 13%
Patients, 5%
Hotel Services, 5%
Hotel Policies, 4%
Cash Handling, 4%

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Box Office Manager
Box Office Manager vs Front Office Supervisor

Updated January 8, 2025

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