Box office manager vs service supervisor

The differences between box office managers and service supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a box office manager and a service supervisor. Additionally, a service supervisor has an average salary of $52,539, which is higher than the $47,607 average annual salary of a box office manager.

The top three skills for a box office manager include cash management, reservations and booking. The most important skills for a service supervisor are patients, cleanliness, and safety procedures.

Box office manager vs service supervisor overview

	Box Office Manager	Service Supervisor
Yearly salary	$47,607	$52,539
Hourly rate	$22.89	$25.26
Growth rate	-5%	6%
Number of jobs	38,466	77,954
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 53%
Average age	47	47
Years of experience	6	6

What does a box office manager do?

A box office manager is in charge of overseeing the ticketing operations of a theatre, ensuring smooth operations and client satisfaction. They supervise and delegate tasks among staff, manage employee schedules, set goals and guidelines, and resolve issues and concerns should there be any. They are responsible for monitoring the daily sales operations, making sure all amounts and sales are in balance. Moreover, they handle the recruitment and training of new staff, produce financial reports, and develop strategies to optimize operations.

What does a service supervisor do?

A customer service supervisor's role is to oversee a team of customer service workers, ensuring their efficiency when it comes to engaging and assisting clients, all in the joint effort to boost sales and improve the client base. Aside from leading and supervising colleagues, a customer service supervisor must prepare progress reports about the team's workflow, set goals, devise strategies, verify all return refund operations, and coordinate with other managers and supervisors outside the unit. Furthermore, they must also handle calls and other forms of correspondence, building rapport while lending a helping hand.

Box office manager vs service supervisor salary

Box office managers and service supervisors have different pay scales, as shown below.

	Box Office Manager	Service Supervisor
Average salary	$47,607	$52,539
Salary range	Between $36,000 And $61,000	Between $34,000 And $80,000
Highest paying City	-	New York, NY
Highest paying state	-	New York
Best paying company	-	Apple
Best paying industry	-	-

Differences between box office manager and service supervisor education

There are a few differences between a box office manager and a service supervisor in terms of educational background:

	Box Office Manager	Service Supervisor
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 53%
Most common major	Theatre	Business
Most common college	Stanford University	California State University - Bakersfield

Box office manager vs service supervisor demographics

Here are the differences between box office managers' and service supervisors' demographics:

	Box Office Manager	Service Supervisor
Average age	47	47
Gender ratio	Male, 36.1% Female, 63.9%	Male, 54.1% Female, 45.9%
Race ratio	Black or African American, 10.3% Unknown, 4.9% Hispanic or Latino, 15.6% Asian, 6.2% White, 62.3% American Indian and Alaska Native, 0.7%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.5% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between box office manager and service supervisor duties and responsibilities

Box office manager example responsibilities.

Manage box office staff, house management, and ushers while delivering excellent customer service within payroll projections.
Manage, train, sell event tickets & mentore, and evaluate box office and pre-show stars working events.
Manage digital and in-person reservations and ticket sales and maintain the ticket website
Conduct payments using POS system.
Handle POS transactions, answer phone calls, and help customers.
Work with Tessitura software to track and report buying trends and effective marketing efforts.

Service supervisor example responsibilities.

Manage migrations from in-house to third party to SharePoint (SPS/WSS/CMS) architectures.
Monitor integration orders and product allocation, insuring the department's SLA's are achieved.
Manage night and day sort for DHL with routes run by union couriers and independent contract couriers.
Handle print queue issues, manage PC loaner program, and manage the PC refresh for the office.
Manage the rig up, pumping, and rig down of high pressure and high rate frac jobs.
Manage major plastic injection mold tool refurbishment and part bank build program for the top selling A/C recovery unit.

Box office manager vs service supervisor skills

Common box office manager skills

Cash Management, 10%
Reservations, 8%
Booking, 7%
Cash Handling, 7%
Ticket Orders, 6%
Customer Issues, 6%

Common service supervisor skills

Patients, 11%
Cleanliness, 7%
Safety Procedures, 6%
Patient Care, 5%
Direct Supervision, 5%
Professional Development, 4%

Box Office Manager vs. similar jobs

Box Office Manager related careers

Box Office Manager related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Box Office Manager
Box Office Manager vs Service Supervisor

Updated January 8, 2025

Browse office and administrative jobs