Branch coordinator vs client service coordinator

The differences between branch coordinators and client service coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch coordinator and a client service coordinator. Additionally, a client service coordinator has an average salary of $41,849, which is higher than the $37,810 average annual salary of a branch coordinator.

The top three skills for a branch coordinator include patients, data entry and reception services. The most important skills for a client service coordinator are PET, customer service, and good communication.

Branch coordinator vs client service coordinator overview

	Branch Coordinator	Client Service Coordinator
Yearly salary	$37,810	$41,849
Hourly rate	$18.18	$20.12
Growth rate	12%	12%
Number of jobs	33,681	61,419
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	6	6

What does a branch coordinator do?

Branch Coordinators are employees assigned to act as the main point of contact between the branch and the company's head office. They are assigned to the branch and would usually work on administrative activities. Branch coordinators inform their head office counterparts on what is happening in the branch. They update the head office on activities, challenges, and any other happening that may need to be escalated to higher management. Branch coordinators also send the head office requests for materials, supplies, and other resources that the branch may need. They may also be assigned to help in the performance assessments of employees in the branch.

What does a client service coordinator do?

A client service coordinator is responsible for maintaining direct communication between the company and its clients to ensure the smooth flow of project operations, meeting the clients' specifications and business goals, generating revenues for the company, and increasing its profitability. Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms. They also negotiate contracts with suppliers and third-party vendors as needed to provide solutions for deliverables. A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

Branch coordinator vs client service coordinator salary

Branch coordinators and client service coordinators have different pay scales, as shown below.

	Branch Coordinator	Client Service Coordinator
Average salary	$37,810	$41,849
Salary range	Between $24,000 And $57,000	Between $26,000 And $65,000
Highest paying City	Riverside, CA	New York, NY
Highest paying state	California	New York
Best paying company	Equitable Holdings	Citi
Best paying industry	Real Estate	Media

Differences between branch coordinator and client service coordinator education

There are a few differences between a branch coordinator and a client service coordinator in terms of educational background:

	Branch Coordinator	Client Service Coordinator
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Branch coordinator vs client service coordinator demographics

Here are the differences between branch coordinators' and client service coordinators' demographics:

	Branch Coordinator	Client Service Coordinator
Average age	47	47
Gender ratio	Male, 22.1% Female, 77.9%	Male, 19.1% Female, 80.9%
Race ratio	Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 61.1% American Indian and Alaska Native, 0.6%	Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 19.0% Asian, 5.3% White, 60.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between branch coordinator and client service coordinator duties and responsibilities

Branch coordinator example responsibilities.

Accomplish inspections of the ATM's and coordinate their maintenance.
Manage IDT roster and participate in interdisciplinary team meetings.
Provide assistance to patients seeking medical equipment needs including oxygen, c-pap, and other durable medical equipment.
Communicate and interact with management, external and internal patients, customers and referral sources in an appropriate and professional manner.
Order and audit weekly cash shipments, as well as servicing ATM.
Update inventory reports, perform audits of close appeals cases and assist with performance coaching within SharePoint applications.

Client service coordinator example responsibilities.

Manage team's daily workflow of QA and order follow-up to meet deadlines and production goals.
Manage day-to-day office operations, including billing, collections, computerize accounting, payroll and contract negotiations.
Manage all patient databases and coordinate communication with local physicians and act as liaison between patients and medical support staff.
Process and order home appraisals for standard, VA and FHA home loans.
Collaborate with graphic artists, production houses, and schedule coordinators to ensure packages are completed before deadlines.
Maintain frequent communications with nursing staff, utilization coordinators and directors.

Branch coordinator vs client service coordinator skills

Common branch coordinator skills

Patients, 61%
Data Entry, 21%
Reception Services, 6%
Customer Service, 2%
E-Verify, 2%
Operational Procedures, 1%

Common client service coordinator skills

PET, 25%
Customer Service, 15%
Good Communication, 10%
Client Service, 10%
Administrative Functions, 9%
Preventative Care, 7%

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Branch Coordinator
Branch Coordinator vs Client Service Coordinator

Updated January 8, 2025

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