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The differences between branch coordinators and lead coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a branch coordinator and a lead coordinator. Additionally, a lead coordinator has an average salary of $43,026, which is higher than the $37,810 average annual salary of a branch coordinator.
The top three skills for a branch coordinator include patients, data entry and reception services. The most important skills for a lead coordinator are patients, front desk, and process improvement.
| Branch Coordinator | Lead Coordinator | |
| Yearly salary | $37,810 | $43,026 |
| Hourly rate | $18.18 | $20.69 |
| Growth rate | 12% | 12% |
| Number of jobs | 33,681 | 33,840 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 56% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
Branch Coordinators are employees assigned to act as the main point of contact between the branch and the company's head office. They are assigned to the branch and would usually work on administrative activities. Branch coordinators inform their head office counterparts on what is happening in the branch. They update the head office on activities, challenges, and any other happening that may need to be escalated to higher management. Branch coordinators also send the head office requests for materials, supplies, and other resources that the branch may need. They may also be assigned to help in the performance assessments of employees in the branch.
A lead coordinator is an individual who provides excellent customer service and account administration by acting as the primary contact between a company and its affiliates. Lead coordinators must maintain good rapport with affiliate agents and customers by communicating with them daily to make contact and advise of changes and shipment delays. They are required to track the status of each customer's shipment and resolve conflicts or issues with them. Lead coordinators must also manage staff members to promote a safe environment for customers.
Branch coordinators and lead coordinators have different pay scales, as shown below.
| Branch Coordinator | Lead Coordinator | |
| Average salary | $37,810 | $43,026 |
| Salary range | Between $24,000 And $57,000 | Between $26,000 And $71,000 |
| Highest paying City | Riverside, CA | New York, NY |
| Highest paying state | California | New York |
| Best paying company | Equitable Holdings | General Motors |
| Best paying industry | Real Estate | Hospitality |
There are a few differences between a branch coordinator and a lead coordinator in terms of educational background:
| Branch Coordinator | Lead Coordinator | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 56% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between branch coordinators' and lead coordinators' demographics:
| Branch Coordinator | Lead Coordinator | |
| Average age | 47 | 47 |
| Gender ratio | Male, 22.1% Female, 77.9% | Male, 40.3% Female, 59.7% |
| Race ratio | Black or African American, 9.4% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 61.1% American Indian and Alaska Native, 0.6% | Black or African American, 9.5% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.6% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |