Branch office administrator vs administrative support assistant

The differences between branch office administrators and administrative support assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a branch office administrator, becoming an administrative support assistant takes usually requires 1-2 years. Additionally, an administrative support assistant has an average salary of $36,341, which is higher than the $34,305 average annual salary of a branch office administrator.

The top three skills for a branch office administrator include verbal communication, client service and exceptional client. The most important skills for an administrative support assistant are customer service, provides administrative support, and data entry.

Branch office administrator vs administrative support assistant overview

	Branch Office Administrator	Administrative Support Assistant
Yearly salary	$34,305	$36,341
Hourly rate	$16.49	$17.47
Growth rate	-5%	-8%
Number of jobs	119,500	118,512
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 49%
Average age	47	50
Years of experience	6	2

What does a branch office administrator do?

A branch office administrator oversees the activities in an office, ensuring efficiency and smooth workflow. Their responsibilities revolve around performing clerical tasks such as managing and processing documents, assessing staff performance, managing budgets and schedules, responding to calls and correspondence, arranging meetings and appointments, and welcoming visitors. They may also monitor the inventory of office supplies and handle its procurement, create presentations, and train new employees. Furthermore, as an administrator, it is essential to implement the company's policies and regulations, including its vision and mission.

What does an administrative support assistant do?

Administrative support assistants are individuals who provide support to employees and managers. They provide assistance in general functions in various administrative or academic units. Their primary duties involve the management and dissemination of information within an organization. They take memos, maintain files, and answer phone calls. They should develop skills in technology, written and verbal communication, independence, and organization. Excellent skills in problem-solving, time management, and attention to detail are also important.

Branch office administrator vs administrative support assistant salary

Branch office administrators and administrative support assistants have different pay scales, as shown below.

	Branch Office Administrator	Administrative Support Assistant
Average salary	$34,305	$36,341
Salary range	Between $26,000 And $43,000	Between $29,000 And $44,000
Highest paying City	-	SeaTac, WA
Highest paying state	-	Hawaii
Best paying company	-	Brookhaven National Laboratory
Best paying industry	-	Government

Differences between branch office administrator and administrative support assistant education

There are a few differences between a branch office administrator and an administrative support assistant in terms of educational background:

	Branch Office Administrator	Administrative Support Assistant
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 49%
Most common major	Business	Business
Most common college	California State University - Bakersfield	Western Carolina University

Branch office administrator vs administrative support assistant demographics

Here are the differences between branch office administrators' and administrative support assistants' demographics:

	Branch Office Administrator	Administrative Support Assistant
Average age	47	50
Gender ratio	Male, 10.5% Female, 89.5%	Male, 16.6% Female, 83.4%
Race ratio	Black or African American, 9.6% Unknown, 4.9% Hispanic or Latino, 15.2% Asian, 6.5% White, 63.0% American Indian and Alaska Native, 0.7%	Black or African American, 9.3% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	6%

Differences between branch office administrator and administrative support assistant duties and responsibilities

Branch office administrator example responsibilities.

Manage, configure and recycle network and mainframe printers.
Produce marketing materials to attract new patients, create materials for monthly specials, and manage Facebook account.
Verify insurance eligibility and benefits, collect co-payments, and interview new patients by collecting forms and demographics.
Work with other internal partners and client on CMS audits.
Create, maintain and distribute weekly quality and SLA metrics.
Process daily accounting transactions and calculate NAV for UIT funds with CMS.

Administrative support assistant example responsibilities.

Participate in committee meetings by preparing minutes and presentation summaries, planning meeting agendas, and organizing and managing meeting logistics.
Coordinate highly confidential and sensitive material relate to employee relations, payroll and personnel actions.
Complete diverse administrative tasks accurately and efficiently including verification of insurance information, payroll administration, and coordination of department meetings.
Create PowerPoint's of upcoming activities/events to distribute to departments/teams.
Interview patients and determine primary need of interest by providing assistance to other responsible personnel.
Maintain a database with confidential information regarding patients and providing medication for the HIV/AIDS section.

Branch office administrator vs administrative support assistant skills

Common branch office administrator skills

Verbal Communication, 22%
Client Service, 19%
Exceptional Client, 14%
Office Management, 9%
Office Administration, 8%
Processing Deposits, 7%

Common administrative support assistant skills

Customer Service, 15%
Provides Administrative Support, 6%
Data Entry, 6%
Patients, 5%
Travel Arrangements, 4%
Phone Calls, 4%

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Branch Office Administrator
Branch Office Administrator vs Administrative Support Assistant

Updated January 8, 2025

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