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Business office assistant vs general office assistant

The differences between business office assistants and general office assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a business office assistant and a general office assistant. Additionally, a business office assistant has an average salary of $31,747, which is higher than the $30,764 average annual salary of a general office assistant.

The top three skills for a business office assistant include patients, customer service and data entry. The most important skills for a general office assistant are data entry, customer service, and general office assistance.

Business office assistant vs general office assistant overview

Business Office AssistantGeneral Office Assistant
Yearly salary$31,747$30,764
Hourly rate$15.26$14.79
Growth rate-5%-5%
Number of jobs132,916131,527
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 41%
Average age4747
Years of experience22

What does a business office assistant do?

A business office assistant is in charge of performing clerical support tasks to maintain a smooth workflow in offices and business establishments. Their responsibilities typically include answering phone calls and correspondence, preparing and filing documents, greeting visitors, relaying messages to managers or executives, arranging meetings and appointments, and organizing files, disseminating them to other offices when necessary. They may also monitor the inventory of office supplies and process procurement requests. Furthermore, a business office assistant may also participate in developing programs and projects, assisting staff and executives as needed.

What does a general office assistant do?

A general office assistant is in charge of performing clerical support tasks to help an office run smoothly and efficiently. Their responsibilities include managing the office calendar and schedules, preparing and processing documents, handling calls and correspondence, organizing and disseminating files, greeting visitors, and running errands as needed. They must also monitor the inventory of office supplies, processing procurement requests as necessary. Furthermore, a general office assistant may assist staff in projects and programs while adhering to the company's policies and regulations.

Business office assistant vs general office assistant salary

Business office assistants and general office assistants have different pay scales, as shown below.

Business Office AssistantGeneral Office Assistant
Average salary$31,747$30,764
Salary rangeBetween $24,000 And $41,000Between $24,000 And $39,000
Highest paying City-Annapolis, MD
Highest paying state-Alaska
Best paying company-Cargill
Best paying industry-Finance

Differences between business office assistant and general office assistant education

There are a few differences between a business office assistant and a general office assistant in terms of educational background:

Business Office AssistantGeneral Office Assistant
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 41%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaWestern Carolina University

Business office assistant vs general office assistant demographics

Here are the differences between business office assistants' and general office assistants' demographics:

Business Office AssistantGeneral Office Assistant
Average age4747
Gender ratioMale, 15.6% Female, 84.4%Male, 20.8% Female, 79.2%
Race ratioBlack or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.7% Asian, 7.7% White, 56.5% American Indian and Alaska Native, 1.1%Black or African American, 9.0% Unknown, 4.8% Hispanic or Latino, 21.7% Asian, 9.1% White, 54.3% American Indian and Alaska Native, 1.1%
LGBT Percentage6%6%

Differences between business office assistant and general office assistant duties and responsibilities

Business office assistant example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Maintain relationships with both patients and family members by providing superior customer service as dictated by corporate policy.
  • Provide consistently positive customer service to ensure a positive experience for patients while maintaining the highest level of confidentiality.
  • Provide direct administration to all case management technicians and assist department manager and department director in leading outpatient rehabilitation departments.
  • Oversee A/R, A/P, procurement, contracts, pricing and disbursement functions.
  • Reduce A/R aging from an average of 87 days to 63 days in less than 7 months.
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General office assistant example responsibilities.

  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Utilize QuickBooks to prepare checks and process for submission to insurance companies.
  • Assign jobs to the installers into the computer by their installer identification number, addressed any payroll questions from the installers.
  • Distribute payroll and verify accuracy.
  • Maintain general office tidiness run errands and perform other job-relate duties as assigned.
  • Lead DoD team that assist Pakistan in gaining military capabilities to conduct counter-terrorism operations against the Taliban.
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Business office assistant vs general office assistant skills

Common business office assistant skills
  • Patients, 22%
  • Customer Service, 15%
  • Data Entry, 8%
  • Payroll Processing, 5%
  • Patient Appointments, 4%
  • Compassion, 4%
Common general office assistant skills
  • Data Entry, 26%
  • Customer Service, 12%
  • General Office Assistance, 9%
  • Front Desk, 7%
  • Schedule Appointments, 6%
  • Office Equipment, 6%

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