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The differences between business office managers and office leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a business office manager, becoming an office lead takes usually requires 4-6 years. Additionally, an office lead has an average salary of $80,536, which is higher than the $61,217 average annual salary of a business office manager.
The top three skills for a business office manager include patients, customer service and payroll processing. The most important skills for an office lead are data entry, patients, and powerpoint.
| Business Office Manager | Office Lead | |
| Yearly salary | $61,217 | $80,536 |
| Hourly rate | $29.43 | $38.72 |
| Growth rate | 7% | -8% |
| Number of jobs | 102,287 | 36,245 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 44% |
| Average age | 50 | 47 |
| Years of experience | 2 | 6 |
A business office manager is responsible for monitoring the various support departments of an organization to ensure a smooth flow of operations and manage the communication systems between the service personnel. Business office managers must have strong leadership and organizational skills to handle different workflow processes and maintain an excellent service for the clients. They also develop strategic procedures, identify business opportunities, and help with team members' professional growth. They analyze financial records, monitor the payroll schedule, and manage inventories.
An office lead is responsible for performing complex administrative tasks, especially in front office operations, managing staff performance, and providing high-quality customer service by responding to visitors' inquiries and concerns and directing them to the appropriate department. These leads monitor daily business transactions, write business reports, and manage the information in the system database. They also schedule appointments, business travels, and company meetings and ensure that the plans meet the allocated budget and requirements of the management.
Business office managers and office leads have different pay scales, as shown below.
| Business Office Manager | Office Lead | |
| Average salary | $61,217 | $80,536 |
| Salary range | Between $45,000 And $82,000 | Between $50,000 And $128,000 |
| Highest paying City | New York, NY | Washington, DC |
| Highest paying state | New York | New Jersey |
| Best paying company | Liberty HomeCare and Hospice | Capgemini |
| Best paying industry | Health Care | Manufacturing |
There are a few differences between a business office manager and an office lead in terms of educational background:
| Business Office Manager | Office Lead | |
| Most common degree | Bachelor's Degree, 48% | Bachelor's Degree, 44% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | California State University - Bakersfield |
Here are the differences between business office managers' and office leads' demographics:
| Business Office Manager | Office Lead | |
| Average age | 50 | 47 |
| Gender ratio | Male, 14.6% Female, 85.4% | Male, 27.9% Female, 72.1% |
| Race ratio | Black or African American, 10.3% Unknown, 4.3% Hispanic or Latino, 14.2% Asian, 4.4% White, 66.2% American Indian and Alaska Native, 0.5% | Black or African American, 9.6% Unknown, 4.7% Hispanic or Latino, 19.1% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 5% | 8% |