Case Manager III- Street Medicine
Remote job
The Case Manager III (CM III), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead implementer of Enhanced Case Management (ECM) and coordinates service referrals and delivery. The case manager meets clients in home, clinic, or community as appropriate or required by the specific program/site. The CM III provides services to specific populations that have multiple complex health and social services needs and often provides care outside of a traditional health center setting, such as home visits, hospitals, supportive housing sites, encampments and shelters. In addition they provide comprehensive housing navigation support to clients.
This is a grant funded, full time, benefit eligible opportunity, at our Oakland locationS (Medical Respite & Street Medicine)
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $29.20 - $33.85/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Outreach, via telephone and in person at LifeLong, community and residential sites, to patients who meet case management program eligibility criteria or are prioritized by LifeLong for this service
Proactively meet and engage with patients to build effective relationships and assess strengths and needs through use of standard intake, screening tools, and health, and social services records review
Actively involve patients and caregivers, as appropriate, in designing and delivering services, including development of care plans, assuring alignment with patients' values and expressed goals of care
Provide and facilitate referrals for internal and external resources, and collaborate with the patient to complete required applications, forms, or releases of information
Maintain a patient caseload in accordance with LifeLong standards for the specific population served or site requirements
Utilize data registries and reports to manage caseload, meet program requirements, maintain grant deliverables, and promote high quality care
Provide health education and training to patients, including but not limited to, harm reduction and disease risk-mitigation strategies that empower patients to manage their own health and wellness (e.g. overdose prevention, mitigating spread of communicable diseases)
Assist patients with accessing and retaining public benefits and insurance (e.g. MediCal, SSI/SSDI, CalFresh, General Assistance), and affordable/subsidized housing
Respectfully and routinely communicate with patients, their care team members, external partners, and identified social supports
Maintain knowledge of patients' medical/behavioral health treatment plans and facilitate utilization of services by providing resources such as accompaniment, transportation, in-home care, reminder calls etc.
Participate in team meetings to coordinate care, support patient goals, and reducing barriers to accessing services
Provide case management services to patients with multiple complex acute or chronic medical or behavioral health conditions (e.g. HIV/AIDS, Hep C, congestive heart failure, severe diabetes, severe hypertension, psychosis, pregnancy, and homelessness)
Provide general housing case management services that includes document readiness, housing problem solving, and assessments for Coordinated Entry System
Assess patients to identify cognitive and/or behavioral health needs and provide brief interventions and short-term support using standardized tools and effective approaches for patient care
Co-facilitate patient groups
Provide intensive case management to a caseload size in accordance with site or program standards focusing on a subset of the highest acuity patients
Provide specialized housing navigation services to patients who are matched to a housing resource through Coordinated Entry System
Lead crisis intervention response, de-escalation procedures, notification of the local mental health department and/or crisis response team, and follow-up care
Provide and document billable services to eligible populations that result in revenue generation for LifeLong
Advocate on behalf of patients to get their needs met and/or support patients to learn advocacy strategies for themselves.
Keep current on community resources and social service supports to effectively serve the target population
Document patient contacts/services in required data systems (EHR, HMIS etc.) according to LifeLong policy
Specific activities may vary depending on the requirements of the program and funder.
Promote diversity, equity, inclusion, and belonging in support of patients and staff
Represent LifeLong positively in the community and advocate on behalf of underserved populations
Qualifications
Commitment to working directly with low-income persons from diverse backgrounds in a culturally responsive manner
Commitment to harm reduction, recovery, housing first, age-friendly and patient centered care
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude
Excellent interpersonal, verbal, and written skills
Ability to prioritize tasks, work under pressure, and complete assignments in a timely manner
Ability to seek direction/approval on essential matters, yet work independently, using professional judgment and diplomacy
Works well in a team-oriented environment
Conducts oneself in external settings in a way that reflects positively on your employer
Ability to be creative, mature, proactive, and committed to continual learning and improvement in professional settings
Job Requirements
High School diploma or GED
At least three (3) years of progressively responsible work or volunteer experience in a community-based health care or social work setting or at least one (1) year of experience as a Case Manager II or equivalent position or registration or certification as a Certified Alcohol and Drug Counselor by one of the two certifying bodies in California
Proficient skills using Microsoft Office applications like Word, Excel, and Outlook, as well as the ability to work in and/or manage databases
Access to reliable transportation with current license and insurance
Bilingual English/Spanish
Job Preferences
Bachelor's Degree in Social Work, Health or Human Services field
Lived experience of homelessness, incarceration, foster care, mental health services, substance use services or addiction, or as a close family member of someone who has this experience
Auto-Apply
Will these roles be fully remote? Yes, but home visits required (please confirm frequency). Typical Visit range 0-3 per week, but will vary based on member need
Are there any specific locations the candidates should be in? Greater Columbus, OH area
What is the expected schedule (include dates/time) 8/11 -11/7 Mon -Fri -8AM -5PM
What are the day to day job duties? Telephonic and/or visit with members receiving home care services;assessment of needs and authorization of appropriate services, creation /maintenance of member's care plan;monitoring of services
Top Skills Required: assessment, organization, independence, comfort working with individuals with chronic conditions.
Required Education/Certification(s): RN/LSW/LISW - must be licensed in OHIO
Required Years of Experience: Min. Of 1 year case management or managed care;1 year working with persons with chronic conditions and home care supports.
What IT equipment is required (laptop, monitor(s), docking stations, etc.)? Are monitors required or just a laptop? Laptop is required -monitors recommended
Is there potential for this to extend past 3 months? Unknown at this time
Responsible for health care management and coordination of Client Healthcare members in order to achieve optimal clinical, financial and quality of life outcomes. Works with members to create and implement an integrated collaborative plan of care.
Coordinates and monitors Client member's progress and services to ensure consistent cost effective care that complies with Client policy and all state and federal regulations and guidelines.
Provides case management services to members with chronic or complex conditions including.
Proactively identifies members that may qualify for potential case management services.
Conducts assessment of member needs by collecting in-depth information from Client information system, the member, member's family/caregiver, hospital staff, physicians and other providers. O Identifies, assesses and manages members per established criteria.
Develops and implements a case management plan in collaboration with the member, caregiver, physician and/or other appropriate healthcare professionals to address the member needs.
Performs ongoing monitoring of the plan of care to evaluate effectiveness.
Documents care plan progress in Client information system. O Evaluates effectiveness of the care plan and modifies as appropriate to reach optimal outcomes.
Measures the effectiveness of interventions to determine case management outcomes.
Promotes integration of services for members including behavioral health and long term care to enhance the continuity of care for Client members.
Conducts face to face or home visits as required.
Maintains department productivity and quality measures.
Manages and completes assigned work plan objectives and projects in a timely manner.
Demonstrates dependability and reliability.
Maintains effective team member relations.
Adheres to all documentation guidelines.
Participates in Interdisciplinary Care Team (ICT) meetings.
Assists orientation and mentoring of new team members as appropriate. •Maintains professional relationships with provider community and internal and external customers.
Conducts self in a professional manner at all times. •Maintains cooperative and effective workplace relationships and adheres to company Code of Conduct. •Participates in appropriate case management conferences to continue to enhance skills/abilities and promote professional growth.
Complies with required workplace safety standards.
Demonstrated ability to communicate, problem solve, and work effectively with people.
Excellent organizational skill with the ability to manage multiple priorities. •Work independently and handle multiple projects simultaneously.
Knowledge of applicable state, and federal regulations. •Knowledge of ICD-9, CPT coding and HCPC. •SSI, Coordination of benefits, and Third Party Liability programs and integration. •Familiarity with NCQA standards, state/federal regulations and measurement techniques. •In depth knowledge of CCA and/or other Case Management tools. •Ability to take initiative and see tasks to completion. •Computer skills and experience with Microsoft Office Products
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA).
Skilled at establishing and maintaining positive and effective work relationships with coworkers, clients, members, providers and customers.
Required Education:
Bachelor's degree in Nursing or Masters degree in Social Work, or Health Education (a combination of experience and education will be considered in lieu of degree).
Required Experience:
0-2 years of clinical experience with case management experience.
Required Licensure/Certification:
Active, unrestricted State Registered Nursing license or Licensed Clinical Social Worker LCSW or Advanced Practice Social Worker APSW in good standing. A combination of experience and education will be considered in lieu of LCSW or APSW. Must have valid driver's license with good driving record and be able to drive locally.
RN or LSW candidates will need to reside in the Columbus, Ohio area.
Prefer candidates with knowledge of Medicaid Waivers. Home visits are required. Candidate will need a laptop, wifi, cell phone, reliable transportation and a private workspace.
Field Case Manager, Contract Role - Remote Columbus, OH
Remote job
Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an experienced Workers Compensation Field Case Manager to join our team in the Cincinnati-North Dayton-Columbus, OH area. This is a remote, contracted role.
Job Summary
The Field Case Manager is responsible for assisting our clients injured workers with case management and return to work services.
Essential Duties and Responsibilities
* Provide field case management services for our clients injured workers, including onsite attendance at doctor's appointments
* Perform case assessments and develop action plans to support recovery and timely return to work
* Coordinate timely access to needed medical services and maintain proactive communications
* Cultivate excellent relationships with all parties (AE's, IWs, providers, clients)
* Provide written reports on case status and updates (post, physician visit/weekly/monthly) and submits timely monthly billing to billing specialist.
Contracted CM Requirements
* Prior Field Case Management - workers' compensation experience preferred
* Active Registered nurse (R.N. License and possess the ability to be licensed as a registered nurse in multiple states without restrictions)
* Understanding and working knowledge of ODG Guidelines
* Seasoned professional nurse with clinical nursing experience and at least 2-years case management experience with injured workers
* Understanding of case management processes
* Excellent interpersonal communication skills - both oral and written
* Professional certifications such as: CDMS, CRRN, COHN, or CCM are a plus
Values
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.
AAP/EEO Statement
Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.
Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment
and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.
SSDI Case Manager
Remote job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a highly organized and dedicated Case Manager to join Advocate and oversee the progress of disability cases at the Initial Application (IA) and Reconsideration (Recon) levels. You will manage a large caseload and work directly with claimants, ensuring they receive regular updates and assistance throughout the process. Your role will include analyzing medical records, filing recon appeals, and collaborating with SSA/DDS to resolve case-related issues. If you have strong time-management skills and thrive in a fast-paced, client-focused environment, this position will allow you to make a meaningful impact on the lives of claimants.Job Responsibilities
Conduct Welcome Calls, file appeals, take action on claims needing attention, respond to Claimant calls, SMS, and emails, and other claim management work streams
Offer an empathetic, best-in-class experience for our claimants
Proactively communicate with claimants, ensuring they are informed of the progress of their cases.
Collaborate with SSA/DDS to resolve case-related issues and keep the case on track.
Use our technology to support claimants through the application and adjudication process
Help improve our technology and operations, providing feedback to strengthen our ability to help claimants
Proactively identify challenges and offer solutions.
Qualifications
Minimum of one year of SSDI/SSI case management experience is required.
Strong organizational and time-management skills to handle a large caseload.
Thorough knowledge of Social Security's disability process and familiarity with DDS/SSA forms.
Ability to work in a fast-paced environment while maintaining attention to detail and task completion.
Preference for a small start-up environment with high ownership and high responsibility.
Desire to transform the disability application and adjudication process.
Ability to quickly pivot, change process, and adopt new ways of doing things.
Familiarity with Salesforce or a similar CRM
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
Auto-ApplyHousing Case Manager
Remote job
Housing Case Manager
Essential Servies Team
Damien Center Values
Dignity-Collaboration-Accountability-Access-Quality-Innovation
Founded in 1987, Damien Center is Indiana's oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition.
Position Summary:
The Housing Case Manager provides comprehensive support to individuals and families experiencing chronic housing instability. This role delivers intensive, client-centered case management aimed at promoting long-term housing stability and enhancing overall quality of life. The Housing Case Manager collaborates closely with internal interdisciplinary teams and external partners within the Marion County Continuum of Care. The position requires strong communication and conflict resolution skills, a solid understanding of grant compliance and budgeting processes, and a commitment to person-centered, trauma-informed care.
Duties and Responsibilities:
Maintain an active caseload of individuals and families experiencing housing insecurity.
Conduct comprehensive assessments of clients' situations, including safety risks, housing needs, and support systems.
Develop and implement individualized service plans in collaboration with clients, focusing on long-term stability goals.
Assist clients in locating affordable, equitable, low barrier housing opportunities.
Conduct regular home visits and wellness checks to monitor housing stability and safety.
Provide guidance and support to clients in navigating the housing application process, including completing documentation and addressing barriers to housing.
Offer eviction prevention support including lease education, conflict resolution, and landlord mediation.
Connect clients with internal and community resources and supportive services, such as legal assistance, counseling, childcare, employment assistance, and mainstream benefits.
Collaborate with clients to develop personalized safety plans that address their immediate safety concerns and minimize the risk of future harm.
Support skill-building in areas such as budgeting, life skills, and daily living.
Advocate on behalf of clients to access resources, navigate systems, and ensure continuity of care.
Maintain accurate and confidential client records, documenting all interactions, assessments, service plans, and progress toward self-determined goals.
Compile up to date statistical data as required by funding sources, regulatory agencies, and organizational policies.
Attending departmental and organizational training for professional growth opportunities.
Perform housing inspections and HUD required documentation such as habitability and rent reasonableness.
Complete check requests for approved expenses.
Attending all required organizational and community-based meetings.
Other duties assigned as needed.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
Education and/or Experience
Bachelor's degree in social work, Psychology, Human Services, or related field. Knowledge of Permanent Supportive Housing First, harm reduction, and trauma-informed care models. Experience working with individuals experiencing mental health and substance use barriers. Familiarity with housing subsidy programs (e.g., HUD, HOPWA, Section 8) and fair housing laws. Bilingual in Spanish/ English a plus.
*Work or lived experience may substitute for education requirements on a case-by-case basis.
Knowledge, Skills, and Abilities:
Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work.
Qualifications
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility.
Physical Demands:
The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
· The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor.
Office setting, with sustained use of a computer
The noise level in the work environment is minimal to moderate.
Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.
· FLSA Status: Hourly, Full-time, Non-Exempt
· Leader: Housing Program Manager
· Salary: $23.08/hr ($45,000 annually)
Benefits:
·
150 hours of PTO in the first year followed by 195 hours per year moving forward.
12 paid holidays
Medical coverage options include a PPO plan or a HDHP.
Dental & Vision plans
Health Saving Account or Flexible Spending Account
Dependent Care Flexible Spending Account
Employee Assistance Program
403b Retirement Account with 5% matching and 100% vesting after 90 days
Life Insurance @ 2 times the annual salary
Voluntary Life Insurance Plan including spouse and child coverage options
Short- & Long-Term Disability Plans
Premium Subscription to the CALM APP which assists with anxiety, stress & other mental health challenges
Professional Development Opportunities
Tuition Assistance
Annual performance review that includes an annual performance-based salary increase
Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption.
Damien Center is an Equal Opportunity Employer
Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information.
Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please apply at ********************************
This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center's right to assign or reassign duties and responsibilities to this position at any time.
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*$500.00 hiring bonus after 90 days employment. Eligible for up to $600.00 bonus every month.
Flexible schedule or work from home available after training period.
The Case Manager, Non-Residential, Community Corrections, is responsible for programmatic goals, ensuring program conditions are met, and assisting in the establishment or reestablishment of community ties as required. Ensures contractual deadlines are met, and the clients' performance is monitored and documented properly. Provides exceptional customer service and complies with company and contractual policies and procedures.
ESSENTIAL FUNCTIONS:
Supervises caseload of clients to ensure program, court and referring agency requirements are met. Provides client with community resource assistance. Conducts client assessments, evaluates programming progress and participates in client progress meetings.
Ensures accountability of clients in the community via phone calls, onsite checks, drug and alcohol screenings, observations, and verification of submitted documentation and requests
Reviews and oversees clients' financial obligations. Collects supervision payments from clients and completes daily deposits.
Reviews and evaluates client behavior. Notifies appropriate agency of infractions or determines if disciplinary measures are needed.
Ensures client physical and electronic file is up-to-date and contains all relevant and pertinent information. Maintains sentencing case plan and tracks the client's progress through treatment and other programs, ensures client's required timelines are met and goals are accomplished as outlined by court or referring agency's requirements.
Maintains and monitors the confidentiality of client records and administrative files.
Complies with the requirements of applicable regulations, laws, rules, procedures, policies, standards and/or contractual requirements.
Works with court and court officials to write and update client reports. Testifies in court when required.
Domestic U.S. travel may be required.
Other duties as assigned
BASIC QUALIFICATIONS:
Bachelor's Degree from accredited college or university required
Proficiency with Microsoft Office (Word, Outlook and Excel) preferred.
Effective verbal and written communication skills required and apply problem solving techniques to complex issues.
Strong organizational and clerical skills required.
Demonstrate ability to complete pre-service and other training programs as required.
Valid driver's license is required.
KNOWLEDGE, SKILLS, ABILITIES
Plan, organize and assign the work of others
Apply policies, procedures, and best practices
Perform computer data entry
Clearly communicate concepts and instructions
Coordinate efforts with other staff and divisions
Create and maintain accurate records and reports
Work within a team structure
Define problems, collect and analyze data, and determine valid solutions
Recognize and meet needs of customer/end user
Maintain focus and perform required duties while interacting with disagreeable customers/end users
Bend, stoop, lift objects up to 10lbs., and maintain mobility necessary to perform minimum functions associated with the position
Benefits Include:
Medical
Dental
Vision
401K
Short Term Disability
Long Term Disability
Basic Life
Auto-ApplyBilingual Case Manager- Work From Home
Remote job
Please note: This remote role is for candidates located within CA,NV,TX and IL. Are you highly organized, a strong communicator, and fluent in Spanish and English? TORKLAW, a leading personal injury law firm, is seeking a Bilingual Case Manager to support our attorneys and clients. In this role, you'll work closely with clients, insurance adjusters, medical providers, and our legal team to ensure cases move smoothly and efficiently. We're looking for someone who can manage multiple tasks with ease, build strong client relationships, and bring compassion and professionalism to every interaction.
Key Responsibilities
As a Case Manager, you will be involved in all aspects of pre-litigation personal injury cases - from inception to settlement. Your duties will include, but are by no means limited to:
Strategic Management of Client Cases: Uphold the integrity of our organization by ensuring a rigorous and methodical management of client cases.
File Organization & Maintenance: Develop, curate, and sustain an organized repository of case files, ensuring easy access and retrieval.
Streamlined Communication: Serve as the nexus between attorneys, clients, and associated entities, ensuring that communications are prompt, precise, and comprehensively documented.
Legal Document Preparation: Assist in drafting, revising, and finalizing a range of legal documents and correspondences, leveraging your keen eye for detail.
Evidence and Record Compilation: Lead initiatives to accumulate records and evidentiary materials, reinforcing the foundational aspects of the case.
Property Damage Claim Resolution: Navigate the complexities of property damage claims, ensuring just and timely resolutions.
Lien Negotiation: Engage in strategic negotiations pertaining to liens, ensuring optimal outcomes.
Deadline Tracking: Implement and maintain a robust tracking system, ensuring no milestones or deadlines are missed.
Medical Treatment Coordination: Facilitate and oversee the coordination of medical treatments, ensuring client welfare.
Case Progress Oversight: Monitor and guide the progression of all case aspects, guaranteeing smooth transitions and milestones.
About TORKLAW
TORKLAW is an incredibly fast-moving, innovative law firm that is all about delivering the absolute best client experience and unmatchable legal representation to each and every one of our clients.
We have been entrusted with an awesome responsibility to which we respond with hard work, discipline, and laser focus. As a result awards, accolades, and outstanding results have followed. Here are a few:
Top 10% of Inc. 5000's list of America's fastest growing companies
Best Law Firm US World News & Report - every year since 2016
Featured in CNN, Forbes, The Wall Street Journal, Daily Journal, The Advocate
If you would like to be a part of a downright badass team like this, then we can't wait to hear from you. When you join us, you will be joining a supportive and fun-loving team. You will find yourself in an environment where you can make meaningful contributions, learn, and grow.
As a values-based firm. We believe in:
Radical Authenticity - Being transparently who we are: with ourselves, with each other, and with our clients & partners.
Relentless Pursuit of the Win - achieving stellar results by keeping a laser focus on performance and goals.
Growth Mindset - Continuously learning, growing and developing, as individuals, as a business, and as advocates for our clients.
Ownership - we take responsibility for our work and actions.
Results Driven - we focus on the outcome and disregard the level of effort required to achieve those results.
Respect for Each Other - Supporting each other with kindness and respect, and enjoying the journey together.
Unwavering Integrity - Standing up for what's right with consistently sound ethics and courageous honesty.
Requirements
Bilingual (English/Spanish) is required
Ideally 3+ years if experience in a similar role (or combined with equivalent education)
Computer literate and proficient with standard off productivity software
Effective team player
Excellent interpersonal and communication skills
Strong organizational and multitasking abilities
A problem-solver the ability to handle challenging situations
Friendly and approachable demeanor
Some litigation experience is a plus
Benefits
In addition to a competitive salary, this position will receive the following benefits:
12 paid holidays annually
10 days of paid vacation annually
6 days of sick leave annually
Medical insurance
Optional Dental, Vision, Life
401(k) with 4% fully vested safe-harbor company match
Regular firm events (happy hours, team building, holiday party, etc)
Laptops are replaced every 3 years. After 3 years, your work laptop will become your personal laptop.
TORKLAW is a multi-state employer, as such, any salary range provided may not be applicable in all states. Any offer made to a successful candidate will be dependent on several factors that may include years of experience, education, location, etc.
Auto-ApplyCase Manager, Single Adult Shelter
Remote job
Job Description
Summary: Provide case management services to families placed in Scattered Sites shelter units, Shelters, and others referred through the Department of Housing and Community Development. Case Management will include assessment, service plan development, and budget development as well as making referrals to community-based resources, and providing advocacy and crisis intervention. These services will be provided with the primary goal to assist each family to obtain and sustain a permanent housing placement. A typical caseload consists of 18 to 20 homeless families in emergency shelter.
Why Work for SMOC?
Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
Perform new placements as assigned. This includes ensuring that units are ready and fully equipped/furnished prior to the arrival of the family, greeting the family at the unit, and conducting a tour and orientation to the unit and area upon the arrival of the family.
Complete an intake and needs assessment with each family within 48 hours of their placement into shelter. This assessment will include a broad range of areas, including: income/employment/education, budgeting/credit, behavioral health, food/nutrition, children's school/daycare, legal/CORI issues, health, parenting, and daily living skills.
Establish a respectful relationship with families and meet at least weekly to monitor the re-housing plan as required by DHCD. Document all client meetings and attempted client meetings.
Perform weekly home visits and perform safety inspections on apartment units using required forms.
Work closely with families to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process.
Support working families by being flexible in scheduling weekly home visits to accommodate family members' work schedules, as pre-authorized by your direct supervisor or the Director of the program.
Assess, evaluate, document and report adherence to Uniform Shelter Rules on a regular basis. Coordinate all services as required.
Act as a liaison between shelter and public schools, assist with enrollment in daycares and public schools, and provide information about educational activities around parenting and children's issues for adult residents and recreational activities for the children.
Develop Rehousing Plan that is tailored to the unique needs and strengths of each family.
Work with each family to develop and implement housing action plans.
Support goal of housing search and work with Housing Search Worker to promote successful rehousing, including help with obtaining documentation for the HomeBASE application.
Advocate on behalf of clients and attend administrative hearings, if necessary.
Assist families in arranging appointments and transportation. Provide client transportation to housing related appointments as needed.
Assist families in successfully transitioning to their own housing, including referring families to Stabilization and sharing information with the Stabilization worker.
Maintain up-to-date case notes, telephone contact log and referrals to community-based services.
Document activities and update information in ETO and/or other required databases on a bimonthly basis, including touch points, rehousing plans, and demographic information, including adding new babies to the record.
Work collaboratively with collateral providers including DCF, DYS, Early Intervention, Legal Services, BHS, etc. to ensure coordination of services
Uphold confidentially, set limits and monitor adherence re-housing plan.
Participate as a member of the Family Emergency Services Team. Attend regular team meetings.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Attend & participate in team meetings and case conferences as requested and communicate effectively with clients and staff in other areas.
Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
Other duties as assigned.
Knowledge and Skill Requirements:
Bachelor's Degree or a minimum of three years' experience in Human Services or related field
Sensitivity to low-income families of diverse backgrounds
Ability to work independently
Good written communication skills
Valid driver's license and ability to meet our insurance standards
Assessment, advocacy and case management skills
Bilingual preferred.
Organizational Relationship: Directly reports to Program Manager or Case Management Supervisor. Indirectly reports to Program Director and Division Director.
Physical Requirement: Ability to attend to light maintenance tasks. Ability to ascend and descend multiple flights of stairs. Must be able to lift up to 50lbs. Must be able to accompany clients to appointments/interviews. Must be able to sit or stand for prolonged periods of time. Must be able to operate a computer and complete extensive paperwork.
Working Conditions: Desk space is provided in an office setting. Company van is available with advance scheduling for transportation of residents. As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
Remote Work Option: Remote work is permissible in some positions at SMOC depending on the key functions and responsibilities. The Case Manager, Single Adult Shelter position is eligible to work from home 0% of the week in scheduling coordination with the department manager.
Monday - Friday 9:00am - 5:00pm
35 Hours per week
Type: Exempt, Full time Supervisor: Director of Youth and Alumni Services Salary Range: $60,000 - $70,000 As a Case Manager you'll work with opportunity youth (ages 16-24) from the Boston Metro North region providing wrap-around supportive services and referrals ensuring that participants attain their High School Equivalency credential and secure high quality, good paying jobs. The Case Manager is a key team member on the YouthBuild Just A Start team. Their scope of work includes but is not limited to: 1) providing trauma-informed case management services to trainees and alumni, 2) collaborating with the Director of Youth and Alumni Services (DYAS) to design Life Skills curriculum for trainees, and 3) supporting with leadership development training. The Case Manager works closely with the Director of Youth and Alumni Services to provide strength-based coaching to ensure trainees remain in good standing and successfully complete the program. This is an exciting career opportunity for an experienced equity-centered case manager with an interest in supporting young people achieve their personal and professional goals. The Case Manager will join a growing team of supportive service youth workers committed to YouthBuild trainees and our growing portfolio of young adult training programs.
PROGRAM BACKGROUND:
Just A Start is a community development corporation dedicated to promoting equity by creating access to stable housing and building pathways to economic opportunity. We build and preserve affordable housing, offer education and workforce training, and provide housing resources and services to low-to moderate-income people in Cambridge and nearby communities. Founded in 1968 as a teen summer jobs program, Just A Start has a long history of serving young people in Cambridge. YouthBuild Just A Start is a full-time, comprehensive youth workforce development program for ages 16-24 in the Boston Metro North region. Our program is one of 11 independently operated YouthBuild programs and members of the Massachusetts YouthBuild Coalition. As a proud affiliated member of the global YouthBuild movement, we help young people reclaim their education, gain job skills, and become community leaders. We define students by their potential, not their challenges, offering mentorship, counseling, and support. Utilizing positive youth development and trauma-informed practices, we provide wrap-around services and academic and career training to out of school youth.
CASE MANAGEMENT AND SUPPORTIVE SERVICES
* Manage an average student case load of 15 active students as well as alumni by providing 1:1 case management services across Youth Programs (YouthBuild and Solar Start).
* Develop and administer the basic needs survey, develop Supportive Action Plans (SAPs), and Student Success Plans.
* Coordinate progress reviews ensuring that trainees receive timely feedback on their progress across all program components.
* Promote respect and responsibility by upholding YouthBuild policies through strength-based coaching.
* Provide supportive service benefits to trainees such as the program stipend, MBTA passes, driving lessons, and other student milestone incentives.
* Maintain relationships and communicate with trainees, family members, guardians, as well as other service providers ensuring continuity of supportive services.
* Advocate for trainees who are court-involved through coordination and communication with lawyers, court-room advocates and accompanying youth to court appearances as necessary.
* Develop supportive service strategies in collaboration with other Just A Start departments as well as with Career Pathways, Education and Construction teams ensuring that trainees meet their educational and career goals.
* Support the effective placement and transition of eligible trainees in and out of Just A Start's participant-designated transitional housing apartment units and coordinate as needed with JAS' Resident Services and property management.
* Complete case notes and other required case management documentation in a timely, accurate, and strengths-based manner.
* Stay informed about community resources and eligibility requirements (e.g. unemployment, SNAP, housing, mental health services, food resources, etc).
LIFE SKILLS AND LEADERSHIP DEVELOPMENT
* Support the development and facilitation of 1-2 Life Skills classes per week focused on socio-emotional wellbeing.
* Collaborate with the Director of Youth and Alumni Services to develop and co-facilitate the Youth Policy Council (YPC) and Alumni Advisory Board (AAB) design thinking social impact projects and the podcast.
* Co-design and plan program-wide activities (e.g. Pre-orientation, Graduation) and other celebrations that foster a sense of community.
* Work with the VISTA team to ensure that community resources and partnerships are cultivated that align with student needs and lead to successful outcomes.
QUALIFICATIONS / KEYS TO SUCCESS:
* Bachelor's degree preferred, or equivalent combination of experience and education.
* Minimum of 3-5 years of related experience in case management/advocacy is strongly preferred.
* Love, equity-centered, sense of humor, and passion for working with young people and ability to build positive relationships with young people.
* Experience working with young people (ages 16-24) dealing with significant barriers or obstacles to success.
* Demonstrated experience with group facilitation.
* Exposure to, or awareness of, principles of Motivational Interviewing (MI), Screening, Brief Intervention and Referral to Treatment (SBIRT), and Cognitive Behavioral Therapy (CBT) is a plus.
* Strong verbal and written communicator who is capable of managing up, down and across the department and organization to deliver quality and integrated services.
* Growth-mindset, patience, and understanding of the evergreen nature of youth needs and goals.
* Familiarity with Google Workspace, Box, Zoom, and Salesforce (or other CRM) preferred.
* Willingness to work flexible in-person/remote work hours outside of Monday - Friday 8:00 AM to 4:00 PM as needed in service to young people.
* Acceptable CORI/SORI is required.
We know that no individual candidate will possess every skill or experience listed. Studies show that women and people of color are less likely to apply for jobs unless they meet all qualifications. We encourage you to apply even if you don't meet every requirement. If you're excited about this role and our mission, we want to hear from you!
TO APPLY / WHAT TO EXPECT:
Please submit a resume in order to be considered for the role. In lieu of a cover letter you will be asked to respond to a prompt question during the application process.
Qualified candidates may expect the following interview process:
* 45-60 minute Zoom interview with the hiring manager
* 60 minute in-person interview with program directors and trainees
SALARY AND BENEFITS:
The starting annual salary for this role is $60,000 -$70,000. In addition to a competitive salary, Just A Start offers excellent benefits, including medical, dental, Paid Time Off, Volunteer Time Off, VTO, 13 paid holidays and a 401(k) retirement plan with a 3% employer contribution. Just A Start YouthBuild employees receive a minimum of $500 per year for professional/leadership development activities. In addition, Just A Start has implemented a "Find Your Joy Fridays" benefit that allows staff to leave early on Fridays.
Just A Start is an Equal Opportunity Employer. Our staff represents a wide range of ages, races, interests, and backgrounds coming together in pursuit of common goals. We value diversity and work together to create an inclusive culture where people from all backgrounds can thrive and belong. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, genetics or any other characteristic protected by law.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions and classrooms. The noise level in the work environment is moderate and can occasionally be loud.
Lead Case Manager - Family Law
Remote job
Kimbrough Legal, PLLC, is seeking a Family Law Lead Case Manager to join our law firm in Austin, TX. This position entails overseeing all aspects of case management and requires individuals with a meticulous nature and a solid background in drafting legal documents, conducting research, and managing case files.
The ideal candidate will be adept at ensuring the efficient handling of our legal matters and possess strong communication skills. If you excel in developing processes, taking a proactive approach, and are looking for a new opportunity, we invite you to apply to join our team today!
Working hours:
Monday to Thursday: 8:00 a.m. - 5:00 p.m. in the office
Fridays: Work remotely from home
What Kimbrough Legal Can Offer You:
Dedicated Work-Life Balance
Competitive Base Salary
Bonus Structure to Reward Excellence
Health, Dental, and Vision Insurance
401(k) Retirement Plan with Match
Generous Paid Time Off (PTO) plus 10 Paid Holidays
Support for Professional Growth through Continuing Legal Education Assistance
Positive Work Environment that Values Integrity and Collaboration
Oversee and ensure adherence to all legal documents and all legal regulations
Aid attorneys in case management, which includes invoicing, monitoring deadlines, and issuing necessary prompts
Provide cost-effective suggestions to attorneys for achieving client objectives
Create legal paperwork for attorney assessment
Manage and organize case files and engagement details according to firm policies, whether in electronic or paper form
Furnish clients and external counsel with case status updates upon request
Work collaboratively with external vendors, staff, and attorneys to manage the firm's caseload efficiently, present case summaries, and meet deadlines
Minimum of 5 years of experience as a Lead Case Manager or Senior Paralegal in a family law practice
Professional certification or advanced education, specifically in case management
Bachelor's degree from an accredited four-year college or university, majoring in law, business, or a related field
Ability to efficiently handle multiple cases simultaneously
Demonstrated experience in drafting legal documents and conducting thorough legal research
Proficiency in using Microsoft products, plus case management and other legal software
Excellent communication and organization skills
Ability to reliably commute to Austin, TX 78746
V108 - Virtual Legal Case Manager
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
Join Job Duck as a Bilingual Case Manager and become an essential part of a dynamic legal team. In this role, you will coordinate key case activities, manage client communications, and ensure smooth scheduling for depositions and mediations. Your ability to stay organized and think quickly will help streamline processes and support attorneys in delivering exceptional service. This position is ideal for someone who thrives in a fast-paced environment, values precision, and enjoys building strong professional relationships. If you're detail-oriented, adaptable, and ready to make an impact, we'd love to hear from you.
Salary Range: • 1,220 USD to 1,320 USD
Responsibilities include, but are not limited to:
• Communicate with opposing counsel and insurance companies
• Handle client intake and maintain accurate case information
• Schedule appointments and manage calendars
• Utilize Smokeball CRM and RingCentral for case management and communication
• Maintain clear and professional communication with clients
• Assist with litigation processes
• Coordinate depositions and mediations
• Obtain and organize medical records
Requirements:
• Strong organizational and coordination skills
• Quick learner and adaptable
• Attention to detail
• Excellent communication skills
• Ability to manage multiple tasks efficiently
• Legal background, preferable
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyClient Case Manager
Remote job
Looking for a role that helps close the access gap for families seeking behavioral health services with an ultra-efficient assessment and onboarding process so clients can get the care they need quickly through innovative and flexible treatment options? Consider joining Catalight Care Services (CCS), one of the nation's largest behavioral health networks supporting more than 10,000 families a year and growing. In addition to providing access to exceptional care, the organization is helping build a culture and community focused on equality and belonging so all people, of all abilities can live their best lives and thrive. If that is not enough to entice you, clinical excellence reigns at CCS with a world-class multi-disciplinary team including MFTs, LCSWs, SLPs, Psychologists, Neuropsychologists, Medical psychologists and BCBAs. We also offer flexible hours and competitive compensation. JOIN US!
*Must be Licensed in CA for this role*
JOB SUMMARY:
The Client Case Manager will focus on streamlining and improving processes, communication, client satisfaction, and clinical quality outcomes with our client families. By concentrating on clinical outcomes, this role ensures our client families are supported throughout their episode of care by addressing the client family needs, barriers, or challenges and providing service recovery. By understanding client-specific needs and clinical outcomes, we aim to create a more effective and supportive care path experience.
The Client Case Manager liaises between client families, provider network, internal CCS departments, and other resources to assess and coordinate appropriate behavioral health treatment. The client facing clinical case manager supports coordination of care to ensure that each client receives high-quality services.
Core Responsibilities & Essential Job Functions
Follows care plan through effective case management
Responsible for assessing and addressing risk, and escalates high risk clinical concerns to supervisor
Serves as a liaison between treatment providers, funding sources, and client families.
Collaborates with key stakeholders to address clinical concerns related to client care.
Serves as the main contact for client families and funders and responds to all inquiries to ensure that they are addressed
Responsible for conducting service recovery efforts through a thorough clinical review of current care plan (i.e understanding barriers, challenges, clinical progress and desired outcomes) with client families.
Address and resolve any issues or complaints from client families to improve client satisfaction and access to medically necessary services through service recovery.
Responsible for reviewing clinical appropriateness of provider transfer requests and supports client's transition to next treating provider.
Completes documentation regarding all interactions with the client, provider, and interdisciplinary team, using appropriate systems and procedures in a timely manner, per agency policies.
Supports Clinical Escalation Specialists and Provider Case Manager to address complaints and grievances by conducting client case reviews and client family outreach. Documents all client family complaints and grievances, and submits documentation to the Catalight Quality department, per policy requirements
Responsible for supporting identified coverage needs related to Behavioral Health Screening.
Monitor and analyze trends in caregiver concerns.
Prepare and present data to management on caregiver trends.
Participate in special projects, and assist with additional duties or tasks, as assigned by supervisor
Qualifications
Minimum Education, Experience & Training Equivalent to:
Master's degree from an accredited college or university in social work, marriage family therapy or counseling is required.
Current registration with the California Board of Behavioral Sciences
Licensed Clinical Psychologist, LCSW, LMFT or LPCC strongly preferred.
One to two years of related professional experience working with children with autism spectrum disorders (“ASD”) and/or other related developmental disabilities in a multi-disciplinary team setting preferred
Knowledge of community resources
Previous experience with clinical case management.
Demonstrated expertise in crisis management.
Knowledge & Skills:
Able to conduct strengths based, client centered clinical screener and refer clients for clinically appropriate services.
Must adhere to all federal, state, and local laws/legislations as applicable as well as HIPAA laws and regulatory agencies
Sensitivity to working with an ethnically, linguistically, culturally, and economically diverse population.
A commitment to the values of the organization while demonstrating good judgment, flexibility, patience, and discretion when dealing with confidential and sensitive matters.
Knowledgeable in Microsoft Office (Outlook, Word, Excel, etc.)
Ability to work in a fast-paced environment while effectively multitasking.
Ability to work with various individuals across all levels within the organization.
Manage day-to-day responsibilities with or without supervision.
Excellent verbal and writing skills.
Strong interpersonal skills (i.e. advanced listening techniques: empathic, active and reflective listening)
Strong client focused approach (i.e. ability to set clear boundaries and advocate for client/family needs)
Must be highly detail oriented and have strong time management skills
Ability to effectively de-escalate clients and families.
Excellent problem-solving skills.
Ability to work successfully on an interdisciplinary team.
Physical Requirements:
Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace.
Visual and auditory ability to work with clients, staff, and others in the workplace continuously.
Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
Ability to utilize computer, cell phone (iPhone).
Frequent sitting.
Conditions of Employment
Ability to obtain and maintain criminal record clearance through the Department of Justice (DOJ). The People & Performance Department must analyze DOJ/FBI live scan reports in accordance with applicable Federal, State, and Local laws, as well as fitness for the position.
Ability to obtain and maintain clearance through the Office of Inspector General.
Ability to obtain and maintain a National Provider Identifier (NPI).
Must attend any required training.
Time Type:
Full time Compensation:$105,000 - $120,000 Annually
The statements contained in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.
Catalight is an equal opportunity employer.
Auto-ApplyFamily Care Specialist - Case Manager
Remote job
at Clarvida - Oregon
About your Role:
As a Family Care Specialist you will work with a small caseload of families involved with Child Welfare living within Umatilla and Morrow counties. You will provide skill building, parent coaching and connect families to community resources to assist in the remediation of safety threats/concerns. Meeting with ODHS to provide updates and progress reports as well as attending team meetings and training sessions.
Perks of this role:
Competitive pay starting at $19.23/hour
Does the following apply to you?
High School Diploma or General Education Diploma (GED)
2 years of relevant experience (additional education may substitute for years of experience)
Willing and able to work irregular days and/or hours
Valid driver's license, clean driving record and auto insurance
Ability to walk up/down stair across uneven terrain for short/medium distances
Ability to sit/stand for extended periods of time
Reside in the county (one of the counties) being served
Ability to pass fingerprinting and background checks
What we offer:
Full Time Employees:
· Paid vacation days that increase with tenure· Separate sick leave that rolls over each year· Up to 10 Paid holidays*· Medical, Dental, Vision benefit plan options· DailyPay- Access to your daily earnings without waiting for payday*· Training, Development and Continuing Education Credits for licensure requirements
All Employees:
· 401K· Free licensure supervision· Employee Assistance program · Pet Insurance· Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment· Mileage reimbursement*· Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring!Not the job you're looking for?Clarvida has a variety of positions in various locations; please go to******************************************** To Learn More About Us:Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address."
Auto-ApplyBilingual Disability Case Manager
Remote job
Join Manulife's Canadian Disability and Group Life team as a Bilingual Disability Case Manager and experience the flexibility of a 100% remote position. In this vital role, you will support plan members across Canada, guiding them through their journey of illness, recovery, and return to work. Your responsibilities will include providing disability benefits and engaging in proactive case management with a focus on successful reintegration into the workforce. You will use your critical thinking and analytical skills to evaluate contract terms and medical information, determine eligibility for disability payments, and optimally handle your daily tasks. Strong telephonic communication skills are essential as you connect with plan members and make impactful decisions.
Your education and experience will help our hiring team in identifying the role that best aligns with our needs, whether in Absence Management Consultative Services (AMCS), Short-Term Disability (STD), or Long-Term Disability (LTD) claims.
Position Responsibilities:
* Proactively handle a dedicated caseload in compliance with specific service level agreements and targeted turnaround times.
* Actioning daily administrative tasks which include responding to emails and telephone calls in a timely manner.
* Assessing claims based on contractual, medical, and vocational barriers.
* Developing positive relationships through frequent collaboration with plan sponsors, plan members, treatment providers and internal partners (i.e., disability specialists, rehabilitation specialists and medical consultants) to drive cases to a successful return to work or job resolution ready.
* Writing letters to communicate pertinent benefit related information based on analytical reasoning.
* Demonstrating resiliency, emotional intelligence and compassion when listening and communicating with plan members including delivering difficult claims related decisions.
Qualifications:
* Fully bilingual (French/English): The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.
* A post-secondary diploma, CEGEP (DEC or DEP) or bachelor's degree in a healthcare program or equivalent work experience.
* Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines.
* Knowledge of disability management and/or group benefits is an asset.
* A background in a health-related field is advantageous.
* Comfortable and skilled in handling both incoming and outgoing calls.
* Excellent organizational and prioritization skills are critical for handling diverse tasks.
When you join our team:
* We'll empower you to learn and grow the career you want.
* We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
* As part of our global team, we'll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit *************************************************
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************.
Referenced Salary Location
CAN, Quebec - Full Time Remote
Working Arrangement
Remote
Salary range is expected to be between
$51,375.00 CAD - $85,625.00 CAD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact ************************ for more information about U.S.-specific paid time off provisions.
Auto-ApplyLeave Case Manager
Remote job
Instant Teams is currently hiring a Leave Case Manager! Under the general supervision of the team manager, this position is responsible for administering various clients' Family Medical Leave Act (FMLA) policy and performing various clerical duties to support the administration and operational functions of the unit.
Assists associates with leave of absence requests and guides them through the process
Processes all leave of absence paperwork according to established procedures and laws
Provides timely and accurate responses to associates and all levels of management concerning day-to-day issues and activities
Administers the FMLA policy; reviews FMLA documentation for accuracy and completeness
Makes recommendations to approve or deny requests for FMLA based on federal regulations
Coordinates correspondence, forms, and other documents via the claim system
Generates reports as required; maintains files, inputs, and analyzes data
Assists management with leave of absence situations and provides guidance within the policy and established legal guidelines
Keeps complete records of all LOA requests and maintains tracking and analysis of data
Participates in developing goals, objectives, and systems.
Maintains compliance with standards and federal/state regulations
Serves as an internal reference to the team for certification requirements and processing
Contacts Providers for clarification
Supports management with special projects as necessary
Performs other duties as assigned
Must Haves:
High School Diploma
1-2 years of related experience
Current knowledge of the integrated disability and absence management industry
Excellent customer service skills and ability to manage difficult and stressful situations
Strong communication skills - written, verbal, persuasion, motivation, facilitation of strong working relationships
Ability to manage business expectations and resolve concerns, by communicating status and issues
Ability to effectively prioritize and escalate customer issues
Ability to interpret and analyze multiple facts
Knowledge of state and federal FMLA regulations
Knowledge of medical disability management preferred
Strong organizational skills
Excellent interpersonal skills
Ability to work in a team environment
Ability to meet or exceed Performance Competencies
Training:
Monday - Friday
8am - 5pm EST
Post Training:
Monday - Friday 8am - 5pm
Pay:
$21/hour
Benefits:
Equipment is provided.
100% remote
Due to specific position requirements, we cannot hire from the following locations for this opportunity: OCONUS, California, Illinois, Massachusetts, Montana, New Hampshire, Rhode Island, Seattle WA, and Washington DC
*In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
________________________________________________________________________________
Notes
Other Duties
This is not necessarily a complete list of responsibilities, skills, duties, or requirements associated with the job. While this list is intended to be an accurate reflection of the current job, the Company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change, (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.)
EEO and Harassment Statement
Instant Teams provides equal employment opportunities (EEO) to all applicants, contractors, and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Instant Teams expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Instant Teams' contractors and employees to perform their job duties may result in discipline up to and including discharge.
About Us
As a customer experience (CX) marketplace, Instant Teams partners with nation's top brands and companies through a suite of talent solutions that range from building out remote support teams to identifying a direct hire - all by sourcing from their remarkable and diverse talent community. As a mission-centric company, they have a proven track record of generating thousands of remote job opportunities and have significantly improved the financial well-being of military families, generating over $40 million in economic impact.
Auto-ApplyStructured Settlements Case Manager
Remote job
Arcadia is the first professional structured settlements firm in history, beginning in 1972 in California and growing to manage offices throughout the United States and Canada. In those years, we have helped provide certainty to all parties in more than 300,000 cases where guaranteed future payments fulfilled needs for as long as a lifetime. We are proud today to help 5,000 people and their families each year lead more certain lives after significant losses. We are even more excited to be growing our company to help 100,000 families a year. We are doing this with new technology, better models of service from empowered teams, and an expanded suite of products to respond to all aspects of long-term care.
Our Vision/Values
As a collaborative community our passion is to introduce options that restore stability, encourage hope, and create possibilities for people impacted and made vulnerable by injury. We also help people navigate change by providing effective financial solutions to support their goals. Our values are as follows:
Integrity: Do what is right.
Innovation: Seek opportunities to learn, improve, and encourage creative thought.
Collaboration: We are better together. Diversity of experience and thought enriches our work and lives.
Empathy: Acknowledge others and ask questions. Listen to find out what is important.
The Role
Arcadia Settlements Company is looking for a self-starter to join our remote field team as a Structured Settlement Case Manager. The Case Manager will be responsible for providing support to the field Consultant(s) and assisting with data entry of case work. This person is eager to learn a new industry and its intricacies along with being flexible and adept at handling competing priorities.
Key Responsibilities
Diaries and updates files in RESOLVER (completed within one day of notification).
Maintain office reference materials such as underwriting rules, life insurance company guidelines, inter-office filing system and other reference materials as needed.
Understanding of different life companies underwriting standards.
Proofs and distributes annuity policies and final documentation to clients (completed within one week of receipt of policy).
General support as requested by the Consultant(s) and/or Senior Case Managers.
Key Skills/Experience Required
Experience with structured settlements or similar industry preferred, such as legal or insurance.
Experience in both Liability and Post Settlement processes preferred but not required.
Education or year for year equivalent of kind and level of work to substitute for a degree.
Experience working with a case management system or equivalent level of system.
Strong customer relations and interpersonal skills.
Working knowledge of Microsoft Office.
Strong administrative and organizational skills, with strong attention to detail and accuracy.
Ability to communicate effectively, both orally and in writing with a variety of people.
Ability to handle multiple competing priorities and work under pressure.
Knowledge of annuity products and structured settlement business preferred but not required.
Advanced knowledge of Microsoft Office, preferred.
Experience working in the Financial Settlements, legal, or Insurance Industry, preferred.
Analysis of Data & Deductive Reasoning.
Initiative.
Working with Others.
Customer Focus.
Planning & Organizing.
Following Directions.
Reliability.
Work Environment
40-hour work week.
Must be available to work flexible hours as needed based on business needs.
Regularly communicates both verbally and in writing.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
Physical effort and activities include: Light physical effort is required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.
Job Information
Title: Structured Settlements Case Manager
Remote Work: Yes
Work from Home: Yes
TexasWorks-Remote Sped Teacher and 504 Case Manager
Remote job
Role Mission:
ResponsiveEd Special Education teachers are responsible for the achievement and support of critical students. Special education teachers work with students who have a wide range of learning, cognitive, emotional, and physical disabilities. They provide the crucial bridge between home and school for our highest need students and their families. They partner with parents, general education teachers, and administrators to develop and implement individualized education plans to meet the needs of students with disabilities and ensure compliance with all federal, state and district SPED requirements.
What You'll Do:
Work collaboratively with campus administration to ensure ongoing child find efforts, including but not limited to, review of general education records and requesting special education records according to specific timelines.
Schedule and conduct Admission, Review, and Dismissal (ARD) meetings to ensure the appropriate placement and development of individual education plans for students with disabilities within specific timelines.
Assist in acquiring contracted service providers as needed.
Schedule Full and Individual Evaluations/Review of Existing Evaluation Data (REED) ensuring that all timeline requirements are met.
Collaborate with general education teachers and administrators to provide special education accommodations and services to special needs learners.
Ensure student individualized education programs (IEPs) are appropriately written and implemented.
Ensure that student progress is evaluated on a regular basis, and that the findings are used to make special education services more effective.
Update and send IEP Report Cards to parents at the same time that the general report cards are sent.
Plan the necessary time, resources, and materials to support general education teachers in accomplishing educational goals of students receiving special education services.
Ensure compliance with all state mandated assessments and alternative assessments, including their selection and administration.
Assist the campus administrator with the Response to Intervention process.
Develop and implement transition services for special education students as determined by the ARD.
Serve as the campus resource person and trainer for all campus staff to support students with disabilities.
Ensure that campus curriculum renewal is continuous and responsive to student needs.
Seek assistance as needed from IDEA Coordination supervisor.
Demonstrate support for the campus's student management policies and assist with behavior management strategies as they relate to students with disabilities.
Establish and maintain open lines of communication by conducting conferences with parents, students, teachers, and administrators.
Recommend sound policies to improve program.
Implement ResponsiveEd's Special Education school board policies, procedures, and operational guidelines.
Compile and maintain all reports, records, and other documents required by law and/or the Director of Special Education.
Perform special projects, during and after normal business hours, and other duties as assigned. NOTE: After normal business hours may include, but is not limited to, Saturday Mandatory State Tutorials.
What You'll Bring:
A passion for students, especially students with disabilities.
Ability and patience to work interactively with students, especially students with disabilities.
Advanced knowledge of and compliance with federal and state special education law.
Working knowledge of and compliance with individualized services for students with disabilities.
Advanced knowledge of and compliance with the Admission, Review, and Dismissal (ARD) Committee process.
Knowledge of the development and implementation of the Individual Education Plan (IEP) process.
Knowledge of and compliance with Transition.
Strong organizational, communication, and interpersonal skills.
Strong computer skills to implement multiple and diverse programs.
Excellent verbal and written communication skills.
Learn and implement teaching curriculum software programs and instruct students on utilization.
Communicate effectively with all levels of students with disabilities, parents, administrative staff, and Campus Directors.
Ability to effectively interpret policy, procedures, and student data such as diagnostic test results, state assessments scoring, transcripts, and grade point average.
Ability to transition with district, campus, and/or department changes.
Ability to communicate effectively with and receive guidance from supervisors
Manage multiple priorities effectively.
Education and Experience:
Must have a Bachelor's degree from an accredited four-Year College or University, preferably in the area of Special Education.
Valid Texas teaching certificate in the area of Special Education.
(If alternative certified, letter of eligibility for special education certification is required)
Additional grade level or content area certification may be required for select positions.
Compensation:
Salaries for people entering this role are commensurate with relevant experience and qualifications and in alignment with our base salary schedule. This role is also eligible for various stipend opportunities and incentives. Supplemental hourly compensation is provided for after school tutoring or Saturday school. Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package.
We are seeking a Case Manager who is passionate about making a difference in our community. At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities. Our Case Manager serves as liaison and coordinates care for patients with biopsychosocial needs in the context of medical, emotional and/or behavioral problems. Assess for such needs at the individual level, as well as facilitating and tracking successful referral to resources. Participates in population-based Care Management supporting the integration of primary and mental health care to treat the whole patient. This position requires travel to various LSCC facilities as needed.
If you have the ambition and desire to work in a friendly and fun environment, LSCC is the place for you!
A Day in the Life of a Case Manager may look like this:
Assist clients and/or families in identifying and accessing community resources to alleviate social, environmental, and/or economic problems impacting health care needs.
Deliver case management, care coordination, and crisis intervention services to individuals and families, within the scope of practice.
Manage and track all aspects of the patient referral process, ensuring compliance with organizational policies and timelines.
Educate families on the implications of their medical condition and its impact on lifestyle.
Serve as a liaison and/or coordinates care between the client's providers, other treatment providers, community groups, and social service agencies.
Maintain accurate and up-to-date referral information, and initiate referrals as appropriate.
Refer clients and/or their families to community resources (programs, agencies, other providers, etc.) to assist in alleviating social, environmental, and economic problems affecting health care needs.
Update and maintain resources and contact points for providers as needed.
Adhere to patient care standards in alignment with LSCC health education and information guidelines.
Demonstrate a thorough understanding of national patient safety initiatives by consistently following all LSCC safety protocols and procedures.
Participate in data collection, focus groups, TJC, PCMH, and other quality improvement initiatives.
Maintain accountability for ongoing professional development and for sharing knowledge with others.
Responsible for knowledge of and compliance with all LSCC policies and procedures.
We ask our Case Manager to possess a minimum of:
Bachelor's degree in Social Work from an accredited college or university OR
Minimum two (2) years of experience as a case manager with a CCM (Certification in Case Management) in a community-based and/or medical setting with an understanding of behavioral health prevention science.
Basic Life Support (BLS) certification from the American Heart Association or American Red Cross
The following experience/skills are preferred:
Master's degree in Social Work
Experience in substance abuse screening, use, and/or treatment
Experience with screening, brief intervention, and referral to treatment (SBIRT)
Experience with motivational interviewing (MI) and smoking cessation services
Experience working in behavioral health and/or human services
Proficiency with Electronic Medical Record (EMR) system, as well as computer and web-based interfaces
Bilingual English/Spanish language skills
Key Success Factors
Some key factors that will make an individual successful in this role:
The ability to problem solve
Organizational skills
Attention to detail
Team player personality
Time management
Benefits
LSCC offers a competitive benefits package, including:
Competitive salary;
Medical, Dental, and Vision insurance;
LSCC paid Life insurance;
LSCC paid Short-Term and Long-Term Disability insurance;
Paid Time Off; and
403b Employee Retirement Plan
Auto-ApplyEnrollment Case Manager (Remote Travel - Pennsylvania)
Remote job
Description & Requirements Maximus is currently hiring for Enrollment Case Managers to support the Pennsylvania Independent Enrollment Broker (PA IEB) program. This role is a hybrid remote opportunity servicing homes across Indiana, Armstrong, Elk, McKean, Fayette, Philadelphia, Bucks, and Beaver counties and requires daily travel.
The Enrollment Case Manager is responsible for being in the community supporting applicants as they complete documents as well as providing education & connecting applicants to resources related to the Pennsylvania Waiver program. In addition, they support in other capacities to meet the contractual obligations of the PA IEB program. We are seeking dedicated and detail-oriented individuals to join our team in supporting individuals applying for waiver programs. This role involves conducting in-home intake assessments, processing applications, and facilitating eligibility determinations to ensure timely enrollment and access to services.
Why Maximus?
* Competitive Compensation - Quarterly bonuses based on performance included!
* ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
* Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
* ️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
* Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
* Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
* Tuition Reimbursement - Invest in your ongoing education and development.
* Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
* Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
* Professional Development Opportunities- Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
* Travels throughout assigned counties, working primarily in applicants' places of residence
* Conducts intake visits for program applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in specified program to the time they are enrolled as participants or are terminated from the intake process
* Presents and discusses the concept of the programs, and advises applicants of their rights and responsibilities
* Assists applicants with selecting options that best meet their needs, ensuring consumer control is maintained throughout the application process
* Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in waiver programs
* Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities
* Attends regularly scheduled meetings 10. Reports on schedule availability at regular intervals
* Assists with application submission, including data entry of the Compass Application
* Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support
* Attends regularly scheduled meetings Reports on schedule availability at regular intervals
* Perform other duties as assigned.
* Conduct 3-4 in-person intake visits daily in applicants' homes.
* Process applications through COMPASS and coordinate with eligibility teams to ensure timely and accurate determinations.
* Provide comprehensive case management support from initial referral through program enrollment or case closure.
* Maintain accurate records and track applicant data using Microsoft Excel.
* Utilize Microsoft Word for documentation and Microsoft Teams for internal communication and collaboration.
Minimum Requirements
* High School diploma or equivalent with 4+ years of experience, or Associate degree with 2+ years' experience.
* May have additional training or education in area of specialization required by specific project.
* Bachelor's Degree in social services or related field highly preferred.
* Residency in one of the following Pennsylvania counties is required: Indiana, Armstrong, Elk, McKean, Clearfield, Cameron, Mifflin, Juanita, Bucks, Beaver.
* Strong communication skills desired.
* Government systems experience desired.
* Ability to handle high level of client home visits.
* Ability to work in various home environments and in a fast-paced setting.
* Comfortable adapting to frequently changing processes due to contractual requirements.
* Reliable, independent transportation required for daily home visits.
* Strong problem-solving skills, with the ability to work independently while knowing when to escalate issues to a supervisor.
* Ability to pivot between tasks and projects while maintaining focus and meeting deadlines.
* Strong time management skills and flexibility to meet evolving program needs.
* Availability required between 8:30 AM - 5:00 PM, Monday through Friday.
* Experience in case management, social services, or a related field highly preferred.
* Proficiency in Microsoft Excel, Word, and Teams.
* Familiarity with COMPASS or similar eligibility systems preferred.
* Strong organizational and documentation skills.
Home Office Requirements:
* Internet speed of 20mbps or higher required (you can test this by going to *******************
* Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
* Must currently and permanently reside in the Continental US.
#LI-Hybrid #max Priority
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Easy ApplyHomeBase Stabilization Case Manager
Remote job
ORGANIZATION
Metro Housing/Boston is a leading nonprofit dedicated to connecting the residents of Greater Boston with safe, decent homes they can afford. Metro Housing empowers families and individuals to move along the continuum from homelessness to housing stability. Serving more than 25,000 households annually, we work seamlessly to bridge the gaps among government, nonprofits, and corporations to continually increase our impact. With more than 30 years of experience piloting and implementing housing programs, we have solidified our position as an industry-leading expert on navigating the affordable housing field.
MISSION
“We mobilize wide-ranging resources to provide innovative and personalized services that lead families and individuals to housing stability, economic security, and an improved quality of life.”
REPORTS TO
HomeBase Stabilization Program Manager
RESPONSIBILITIES MAY INCLUDE:
The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.
•As needed, provide information and referral services, and brief counseling around immediate client concerns and/or barriers to housing, including but not limited to: financial instability, legal issues, mental health issues, substance abuse, un- or under-employment, health care, and housekeeping;
•As needed, obtain resources and services as requested and/or needed to address clients' needs, including but not limited to: housing applications, negotiation and mediation with property owners and utility companies, fuel assistance, and shelter information;
•As needed, administer homelessness prevention funds, including Residential Assistance for Families in Transition (RAFT), by conducting intakes, screening families for program eligibility, and meeting with heads of household directly to complete paperwork and determine an appropriate course of action: either administering funding or providing counseling and referral services, or both;
•As needed, assist clients with on-going housing search including but not limited to, contacting prospective landlords and/or management companies, accompanying clients to view and apply for units, attending appointments at housing agencies and other search activities as they present;
•As needed, assist clients with move-in transition supports including but not limited to; furniture and furnishings assistance, budget support, and other resources and services as needed;
•For clients on caseload, maintain on-going relationship with placed clients and/or ensure that they are connected to community supports and services;
•Work closely with the other client services staff and the workshop committee to develop and conduct housing search workshops to address varied needs and stages of housing search;
•Responsible for conducting individualized service plans and HUD assessments
•Maintain and document ongoing monthly contact with participants in CMS and ETO
•Provide weekly progress reports to managers for the purpose of assessing, evaluating, and meeting program goals
•Conduct quarterly home and alternative visits as needed
•Encourage participants to attend housing workshops and clinics, and maintain list of attendees
•Maintain open line of communication with your respective managers to address participant concerns
•Participate and engage in required trainings
•Adhere to weekly program schedule; specifically using Admin Day to complete weekly tasks
•As needed, assist with all Housing Supports operational activities and needs;
•Other duties as assigned.
QUALIFICATIONS:
• High School Diploma required
• At least 1 -2 years' experience in case management or intake and assessment with homeless households or households at risk of homelessness;
• Familiarity with affordable housing and housing subsidies;
• Experience with crisis intervention regarding issues such as homelessness and affordable housing access;
• Knowledge and experience with service agencies and resources for low-income and/or homeless individuals and families;
• Willingness to work as part of a team to promote the goals of the program and organization;
• Sensitivity to the needs of the homeless, low-income, and diverse populations;
• Ability to work in a busy, diverse team setting;
• Excellent time management, organizational, communication, and writing skills
PREFERENCE GIVEN TO
• Candidates with multilingual skills (verbal and written). We are seeking candidates that speak and write English and at least one of the following languages (for interpreting and translation): Vietnamese, Cape Verdean Creole, Portuguese, Cantonese, Mandarin, Toisanese, Haitian- creole, and Spanish.
• Candidates who live within two miles of Metro Housing|Boston's headquarters at Roxbury Crossing.
AN EQUAL OPPORTUNITY EMPLOYER
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