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The differences between center consultants and business assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a center consultant, becoming a business assistant takes usually requires 1-2 years. Additionally, a center consultant has an average salary of $60,050, which is higher than the $42,247 average annual salary of a business assistant.
The top three skills for a center consultant include customer service, phone calls and client facing. The most important skills for a business assistant are customer service, patients, and data entry.
| Center Consultant | Business Assistant | |
| Yearly salary | $60,050 | $42,247 |
| Hourly rate | $28.87 | $20.31 |
| Growth rate | -4% | -8% |
| Number of jobs | 38,701 | 98,348 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 58% |
| Average age | 40 | 50 |
| Years of experience | 12 | 2 |
Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.
A business assistant is responsible for supporting various office functions, performing administrative and clerical duties to ensure efficient and smooth business operations, and provide high-quality services to the customers and business partners. Business assistants handle data processing procedures, writing business transaction reports, and coordinating with suppliers and third-party vendors for any requests made by the company. They welcome visitors, verify their appointments, and direct them to the appropriate personnel or department for their business concerns. A business assistant also schedules a meeting, assist in accounting and human resources tasks, and support the executives on corporate decisions.
Center consultants and business assistants have different pay scales, as shown below.
| Center Consultant | Business Assistant | |
| Average salary | $60,050 | $42,247 |
| Salary range | Between $31,000 And $115,000 | Between $29,000 And $60,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | California | Oregon |
| Best paying company | Kronos Incorporated | Whitney Museum of American Art |
| Best paying industry | - | Professional |
There are a few differences between a center consultant and a business assistant in terms of educational background:
| Center Consultant | Business Assistant | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between center consultants' and business assistants' demographics:
| Center Consultant | Business Assistant | |
| Average age | 40 | 50 |
| Gender ratio | Male, 46.8% Female, 53.2% | Male, 28.1% Female, 71.9% |
| Race ratio | Black or African American, 12.8% Unknown, 5.7% Hispanic or Latino, 20.1% Asian, 7.2% White, 53.6% American Indian and Alaska Native, 0.7% | Black or African American, 9.4% Unknown, 3.9% Hispanic or Latino, 16.4% Asian, 3.8% White, 65.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 6% |