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The differences between center consultants and representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a center consultant and a representative. Additionally, a center consultant has an average salary of $60,050, which is higher than the $36,023 average annual salary of a representative.
The top three skills for a center consultant include customer service, phone calls and client facing. The most important skills for a representative are cleanliness, patients, and customer issues.
| Center Consultant | Representative | |
| Yearly salary | $60,050 | $36,023 |
| Hourly rate | $28.87 | $17.32 |
| Growth rate | -4% | -4% |
| Number of jobs | 38,701 | 252,761 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 53% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Center Consultants are responsible for answering incoming calls and tending to the customer's needs regarding a company's product or service. Their duties include handling phone calls, answering customer's emails, managing customer complaints, selling products or services, placing orders through software, and responding to product or service information request. Center Consultants also conduct service research, handle applications and orders as well as perform calls routing. They undertake call follow-ups with customers, maintain call logs, and carry out issues escalation to the supervisor.
Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.
Center consultants and representatives have different pay scales, as shown below.
| Center Consultant | Representative | |
| Average salary | $60,050 | $36,023 |
| Salary range | Between $31,000 And $115,000 | Between $23,000 And $55,000 |
| Highest paying City | Washington, DC | Washington, DC |
| Highest paying state | California | New York |
| Best paying company | Kronos Incorporated | |
| Best paying industry | - | Transportation |
There are a few differences between a center consultant and a representative in terms of educational background:
| Center Consultant | Representative | |
| Most common degree | Bachelor's Degree, 53% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between center consultants' and representatives' demographics:
| Center Consultant | Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 46.8% Female, 53.2% | Male, 41.8% Female, 58.2% |
| Race ratio | Black or African American, 12.8% Unknown, 5.7% Hispanic or Latino, 20.1% Asian, 7.2% White, 53.6% American Indian and Alaska Native, 0.7% | Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |