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Chief of service vs director of support services

The differences between chiefs of service and directors of support services can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a chief of service and a director of support services. Additionally, a chief of service has an average salary of $83,278, which is higher than the $57,657 average annual salary of a director of support services.

The top three skills for a chief of service include patients, veterans and rehabilitation. The most important skills for a director of support services are support services, customer service, and patients.

Chief of service vs director of support services overview

Chief Of ServiceDirector Of Support Services
Yearly salary$83,278$57,657
Hourly rate$40.04$27.72
Growth rate12%12%
Number of jobs23,142125,250
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 59%
Average age4545
Years of experience66

What does a chief of service do?

Chief service officers manage service activities related to processes, products, and the people involved in a business. Generally, these officers are assigned to solve issues and mediate disputes before being brought to the chief executive officer. They are responsible for the internal and external design of an organization's process flow and tools to efficiently use their human resources. Additionally, being creative and having experience in business development are skills that will be useful to fulfill the responsibilities for this position.

What does a director of support services do?

A director of support services spearheads and oversees the daily operations in a company's support services field. It is their duty to set goals and guidelines, establish budgets and timelines, coordinate with managers, perform research and analysis to identify the ideal practices, review client feedback, liaise with potential investors, and build positive relationships with business partners. Moreover, as a director, it is essential to lead and encourage teams to reach goals, all while implementing the company's policies and regulations, developing new ones as needed.

Chief of service vs director of support services salary

Chiefs of service and directors of support services have different pay scales, as shown below.

Chief Of ServiceDirector Of Support Services
Average salary$83,278$57,657
Salary rangeBetween $53,000 And $128,000Between $27,000 And $119,000
Highest paying CitySan Francisco, CARiverhead, NY
Highest paying stateNew JerseyNew Jersey
Best paying companyMemorial Sloan Kettering Cancer CenterWorkday
Best paying industryGovernment-

Differences between chief of service and director of support services education

There are a few differences between a chief of service and a director of support services in terms of educational background:

Chief Of ServiceDirector Of Support Services
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 59%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Chief of service vs director of support services demographics

Here are the differences between chiefs of service' and directors of support services' demographics:

Chief Of ServiceDirector Of Support Services
Average age4545
Gender ratioMale, 66.2% Female, 33.8%Male, 55.2% Female, 44.8%
Race ratioBlack or African American, 12.9% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 5.1% White, 61.5% American Indian and Alaska Native, 0.9%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 14.5% Asian, 5.2% White, 62.6% American Indian and Alaska Native, 0.9%
LGBT Percentage14%14%

Differences between chief of service and director of support services duties and responsibilities

Chief of service example responsibilities.

  • Lead a restructuring of the office which encourage greater collaboration between subunits and eliminate redundancies.
  • Ensure that all OSHA require training are administered in accordance with establish standards.
  • Supervise and assure that all OSHA standards, and shop safety precautions are followed.
  • Perform leg pinning, tank isolation (LOTO), tank decommissioning/recommissioning, tank cleaning, ventilation.
  • DOT, FRA, FTA and other federal, state, and local laws as applicable are followed.
  • Include GHS, LOTO and well as PPE use and issue, fork lift training and confine space entry andrescue.
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Director of support services example responsibilities.

  • Analyze numerous enhancement proposals to ensure ROI and service level goals are achieved.
  • Develop and manage a capital budget of $200K, an operational budget of $100K and 50 FTE's.
  • Lead RFP responses, providing both product design and cost models to address client needs.
  • Full clinical responsibilities as well as direct staff management, JCAHO certification with no deficiencies.
  • Gather user needs to develop a RFP for the replacement of the existing telecommunications equipment at the facility.
  • Elevate clinical standards throughout the facility and contribute to the highest JCAHO score in the organization's history.
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Chief of service vs director of support services skills

Common chief of service skills
  • Patients, 14%
  • Veterans, 10%
  • Rehabilitation, 9%
  • Patient Care, 8%
  • Oversight, 7%
  • Human Resources, 6%
Common director of support services skills
  • Support Services, 15%
  • Customer Service, 9%
  • Patients, 7%
  • Oversight, 5%
  • Social Work, 4%
  • Service Delivery, 4%

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