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Chief of service vs general service manager

The differences between chiefs of service and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a chief of service and a general service manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $83,278 average annual salary of a chief of service.

The top three skills for a chief of service include patients, veterans and rehabilitation. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

Chief of service vs general service manager overview

Chief Of ServiceGeneral Service Manager
Yearly salary$83,278$85,187
Hourly rate$40.04$40.96
Growth rate12%6%
Number of jobs23,142435,376
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 58%
Average age4544
Years of experience66

What does a chief of service do?

Chief service officers manage service activities related to processes, products, and the people involved in a business. Generally, these officers are assigned to solve issues and mediate disputes before being brought to the chief executive officer. They are responsible for the internal and external design of an organization's process flow and tools to efficiently use their human resources. Additionally, being creative and having experience in business development are skills that will be useful to fulfill the responsibilities for this position.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

Chief of service vs general service manager salary

Chiefs of service and general service managers have different pay scales, as shown below.

Chief Of ServiceGeneral Service Manager
Average salary$83,278$85,187
Salary rangeBetween $53,000 And $128,000Between $52,000 And $137,000
Highest paying CitySan Francisco, CAMountain View, CA
Highest paying stateNew JerseyCalifornia
Best paying companyMemorial Sloan Kettering Cancer CenterStanford University
Best paying industryGovernmentFinance

Differences between chief of service and general service manager education

There are a few differences between a chief of service and a general service manager in terms of educational background:

Chief Of ServiceGeneral Service Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Chief of service vs general service manager demographics

Here are the differences between chiefs of service' and general service managers' demographics:

Chief Of ServiceGeneral Service Manager
Average age4544
Gender ratioMale, 66.2% Female, 33.8%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 12.9% Unknown, 5.4% Hispanic or Latino, 14.2% Asian, 5.1% White, 61.5% American Indian and Alaska Native, 0.9%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage14%10%

Differences between chief of service and general service manager duties and responsibilities

Chief of service example responsibilities.

  • Lead a restructuring of the office which encourage greater collaboration between subunits and eliminate redundancies.
  • Ensure that all OSHA require training are administered in accordance with establish standards.
  • Supervise and assure that all OSHA standards, and shop safety precautions are followed.
  • Perform leg pinning, tank isolation (LOTO), tank decommissioning/recommissioning, tank cleaning, ventilation.
  • DOT, FRA, FTA and other federal, state, and local laws as applicable are followed.
  • Include GHS, LOTO and well as PPE use and issue, fork lift training and confine space entry andrescue.
  • Show more

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
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Chief of service vs general service manager skills

Common chief of service skills
  • Patients, 14%
  • Veterans, 10%
  • Rehabilitation, 9%
  • Patient Care, 8%
  • Oversight, 7%
  • Human Resources, 6%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

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