Chief operating officer jobs in Mount Juliet, TN - 114 jobs

The Chief Executive Officer, with the Board of Trustees, is responsible for the success of Syringa Hospital & Clinics(SHC). Together, the Board and CEO work to accomplish the mission and vision of the organization to the community and employees of SHC. The Board delegates responsibility for management and day-to-day operations to the CEO, and s/he has the authority to carry out these responsibilities, in accordance with the directions and policies established by the Board. The CEO provides expertise, knowledge, and resources to the Board as necessary for the Board to carry out its governance functions. Duties and Responsibilities: Legal compliance Assures compliance with all legal and regulatory requirements. Knowledge of local governing regulations, statutes and bylaws that affect district operations and functions. Initiates and implements organizational wide policies Mission, policy and planning Collaborates with the Board to determine SHC's values, mission, vision, strategic plan and goals. Keeps the Board fully informed on the status of SHC and on all the important factors influencing the facility. Identifies and addresses problems and opportunities; brings those which are appropriate to the Board. Informs the Board and applicable committees about trends, issues, problems and activities to facilitate policy-making. Recommends policy positions. Maintains professional responsibilities to keep abreast of developments in healthcare services, trends, not-for-profit management and governance, philanthropy, and fund development. Management and administration Provides general oversight of all SHC activities, manages the day-to-day operations, and assures a smoothly functioning, efficient organization. Plans, organizes, develops and implements from the strategic plan the operational goals, objectives, policies, and procedures necessary for providing quality care and maintaining a fiscally sound operation. Assures program quality and organizational stability through development and implementation of standards, controls, systems policies, procedures, and regular evaluations. Represents SHC by serving on professional organizations including but not limited to the Idaho Hospital Association to inform the board and staff of changes in health care policies, governmental regulations, legislation, and reimbursement issues. Participates in medical staff meetings and serves as the hospital liaison to the medical staff regarding hospital activities. Responsible for developing, motivating and leading the senior management team in, recruiting and maintaining quality health care personnel to facilitate the growth of SHC. Complies with all employee policies as stated in the employee handbook. Governance Assists the Board in articulating its role and accountabilities Works with the Board Chair to enable the Board to fulfill its governance functions and facilitate the optimum performance by the Board and its committees. Facilitates the Board's due diligence process to assure timely attention to core issues. Finance Promotes programs and services that are produced in a cost-effective manner, employing financial prudence while maintaining a high level of quality. Oversees the fiscal activities of the organization including budgeting, reporting and audit. Works with Board to ensure financing to support organizational goals. Presents an executive financial summary to the Board quarterly with recommendations to achieve a balanced budget at the end of the fiscal year Community Relations Responsible for promoting a positive image of the SHC through active participation with organizations, local interest groups, associations, and media within Syringa Hospital District. Facilitates the integration of SHC into the fabric of the community by using effective marketing and communications activities. Acts as chief spokesperson and advocate for SHC within the community, public and private sectors for issues relevant to SHC services and constituencies. Listens to community stakeholders, donors, patients, and staff to improve services and generate community involvement. Assures community awareness of SHC's response to community needs. Works with legislators, regulatory agencies, volunteers and representatives to promote legislative and regulatory policies that encourage a healthy community and addresses issues important to SHC and the community. Work Experience, Education, and Certifications: Minimum of three (3) years of healthcare management experience, preferably with knowledge of Critical Access Hospital and Clinic operations. Bachelor's degree required, Master's preferred) in Health Services Administration, Business Administration or closely related field. Must have excellent knowledge of current reimbursement trends and payment systems and the impact on Critical Access Hospitals. Knowledge, Skills, and Abilities: Must have excellent knowledge of current reimbursement trends and payment systems and the impact on Critical Access Hospitals. Demonstrated experience in leading change management and initiatives. The successful candidate will be an energetic, forward-thinking and creative leader with exceptionally high ethical standards who will promote a positive image for SHC's public reputation and a professional positive work environment for the staff. High level of organizational skills; a self-directed leader who understands and promotes the importance of being a team player when appropriate and a courageous leader in all circumstances. Willing to be an active and supportive member of the community by joining local and civic organizations in promoting SHC and community health and wellness. Ability to effectively communicate complex issues to all levels of the hospital organization, community members, the Board, colleagues and industry groups. Working Conditions and Physical Requirements: Conditions typically associated with an office environment. While performing the essential duties and responsibilities, the employee is regularly required to talk or hear. May be frequently required to sit, stand or walk. Moderate to prolonged reading, typing, and computer work. Ability to perform tasks involving physical activity that may include lifting up to 50 pounds. Subject to exposure to all environmental hazards associated with healthcare and office work.

Job DescriptionWho We Are: At ShopFix Academy, we're on a mission to transform independent auto repair shops across North America. Through coaching, training, and business systems, we empower shop owners to scale their businesses and reclaim their lives. Our team is passionate, entrepreneurial, and committed to making a difference. Now, we're looking for a strategic operational leader who shares that same drive to scale impact and build high-performing teams. About the Role: We are seeking a dynamic Chief Operating Officer (COO) to lead and optimize our day-to-day operations across Product Management, Product Development, Client Success, IT/Tech, HR, and Event Production. The COO will translate our vision into operational reality, build scalable systems, develop Director-level leaders, and ensure operational excellence while maintaining our culture. This is a high-impact role where you will directly shape the growth, efficiency, and performance of the organization.Key Responsibilities: Executive Leadership: Lead, mentor, and develop Director-level leaders; foster a high-performance leadership culture aligned with organizational values. Operational Oversight: Ensure operational excellence across all functional areas, including product strategy, development, client success, technology, HR, and events. Strategic Planning: Partner with CEO and executive team to translate vision into actionable operational plans with measurable outcomes. Infrastructure & Systems: Build scalable processes, standard operating procedures, and data-driven decision-making frameworks across the organization. People & Culture: Oversee organizational design, succession planning, and talent development while strengthening culture and values alignment. Financial Management: Partner with CFO to manage budgets, drive operational efficiency, optimize revenue, and ensure accountability for functional performance. Change & Transformation: Lead organizational change initiatives and ensure successful adoption of new systems, processes, and structures. Required Experience & Skills: 7-10+ years of progressive operational leadership, including 5+ years leading Director-level leaders Proven track record of scaling organizations, building high-performing teams, and developing operational systems Strong financial acumen, including budget management and revenue/EBITDA optimization Exceptional leadership, communication, and people-management skills Strategic, data-driven, and highly accountable with a bias for execution Comfortable with ambiguity, rapid growth, and organizational transformation Preferred Qualifications: MBA or relevant graduate degree (or equivalent experience) Experience with operating frameworks like EOS, Traction, or Scaling Up Background in product management, membership/subscription models, or customer success operations Technical Skills: Proficiency with collaboration/project management tools (Google Workspace, Slack, Asana, etc.) Experience with CRM and business intelligence platforms Ability to evaluate, implement, and optimize technology solutions Benefits (the good stuff!): Free access to all ShopFix coaching programs and events A purpose-driven culture that celebrates innovation and impact Opportunities for growth and advancement - we love seeing our team members succeed! Health, dental, and vision insurance 401(k) with company match Christmas club program with company match Company-paid life insurance and long-term disability Short-term disability Critical illness and accident coverage Employee Assistance Program Paid time off Paid holidays Shop Fix Academy is proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

What We Need CORPAY is currently We are seeking a Vice President, Lodging Data Strategy to define and execute how data becomes a differentiating and monetizable asset for Corpay Lodging. This executive will shape how our data fuels insight generation, powers AI innovation, and delivers new value across for Corpay Lodging.Reporting directly to the Chief Product Officer, this leader will develop and operationalize a holistic data strategy that positions Corpay Lodging as a trusted source of intelligence and innovation for the global lodging ecosystem.Corpay's unique advantage lies in the diversity of the ecosystems we serve - Workforce, Insurance, and Airlines - each with distinct travel requirements and traveler personas. This breadth creates an unparalleled data foundation that, when harnessed strategically, enables Corpay Lodging to deliver insights and AI capabilities that no single vertical provider can match. How We Work As a VP, you will be expected to work in an office environment. CORPAY will set you up for success by providing: Assigned workspace in an office set up Company-issued equipment + remote access Role Responsibilities The responsibilities of the role will include: Establish Data as a Strategic, Monetizable Asset Building and executing a comprehensive Data as an Asset strategy that transforms Corpay Lodging's data into a core driver of commercial value. Implementing governance, quality, and accessibility frameworks to ensure Corpay Lodging's data is trusted, differentiated, and market ready. Leveraging Corpay's cross-vertical reach - from workforce travel to insurance displacements and airline operations - to create unique, high-value datasets and intelligence products. Building and launching data and insight products that deliver predictive, contextual, and actionable intelligence to enterprise customers and partners. Modernize and Productize Data for AI and Insight Generation Leading the modernization of Corpay Lodging's data architecture to enable advanced analytics and AI-driven innovation. Championing the principle that “good AI starts with good data,” ensuring foundational data quality, modeling, and unification across multiple travel and lodging verticals. Partnering with Product, Engineering, and Operations teams to define scalable infrastructure, pipelines, and tools that accelerate product development and AI adoption. Embed Corpay Lodging Data into the Broader Ecosystem Extending Corpay Lodging's data, insights, and AI tools into the broader hospitality and travel technology landscape, including hotel platforms, expense management platforms, travel management companies, and other peripheral hospitality technologies. Building partnerships and integrations that ensure Corpay Lodging's data operates in context - where partners and customers already work - providing value in their native environments. Qualifications & Skills 15+ years of experience in data strategy, data monetization, or analytics leadership within travel, hospitality, fintech, or B2B technology. Proven success commercializing data and developing data-driven product offerings. Expertise in data modernization, governance, and AI readiness. Strong product and commercial mindset - capable of translating data capabilities into tangible business outcomes. Demonstrated experience leading high-performing, cross-functional teams across Product, Engineering, and Commercial domains. Exceptional communication and influencing skills with both technical and executive stakeholders. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding. Compensation Details Contour offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties We are looking for an innovative and strategic Vice President of People to join our team. This role will report to the President of Contour and will support the executive and leadership teams on organizational planning, developing and implementing new Company programs, policies and practices, aligning the Human Resources strategy and supporting the Company's objectives to build a high-performance culture with individuals who are competent, results-driven, and committed to excellence. The Vice President of People provides executive-level leadership, guidance, and HR support to Contour's operations. The Vice President is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. Key Responsibilities Responsible for recruiting, interviewing, hiring, and training management level personnel and the Human Resources staff. Responsible for development of various training programs based on Company's needs. Oversight of the daily workflow of the HR Department. Provide constructive and timely evaluations for the HR Department. Oversight of the Company's disciplinary and termination policies to ensure compliance. Collaborates with executive leadership to define the organizations long-term mission and goals; identifies ways to support this mission through talent management. Identifies key performance indicators for the organization's Human Resources and talent management functions; assesses the organization's success and market competitiveness based on these metrics. Research, develop, and implement competitive compensation, benefits, performance appraisal, and employee incentive programs. Provides guidance and leadership to the Human Resources management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues. Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements. Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management. Drafts and implements the organizations staffing budget, and the budget for the human resource department. Participate in professional development and networking conferences and events. Oversight of the Company's DOT/FAA approved drug and alcohol misuse prevention program. Oversight of the Company's workers' compensation program to ensure compliance with various local and state laws. Promote Contour's reputation as “best place to work”. Other duties as assigned by leadership. Qualifications Be at least 23 years of age. Bachelor's degree in human resources, Business Administration, or related field required; Masters or law degree preferred. At least 10 years of Human Resources management experience required, with strategic, talent management, and/or business development experience highly preferred. Prior experience with the aviation industry preferred. SHRM-CP or SHRM-SCP strongly preferred. Must have a valid driver's license and good driving record. Be authorized to work in the United States and able to travel in and out of the United States. Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software. Knowledge and experience with varied human resource information systems. Able to pass a required 10-year work history review and submit to criminal history records check. Must understand, read, and write English. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership, interpersonal and organizational skills. Must have well-developed people skills and the ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast-paced environment. Maintain strong attention to detail. Be self-motivated and able to motivate others Excellent interpersonal and conflict resolutions skills. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Thorough knowledge of employment-related laws and regulations. Ability to manage multiple complex projects simultaneously. Excellent communication skills: both written and verbally delivered with tact and professionalism. Ability to work independently and as part of a team. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

Director of Operations - RM Speech Reports To President, RM Speech Supervises Engineering staff, Administrative Assistant, Ancillary and Non-Clinical Staff Employment Classification Full-Time | Salaried | Exempt The General Manager of RM Speech is responsible for overseeing day-to-day operations while driving organizational growth, expanding market presence, and improving overall profitability. This role provides strategic leadership across administrative, operational, engineering, compliance, and employee management functions, ensuring regulatory compliance, operational efficiency, and high standards of service delivery. General Expectations * Maintain regular, reliable, and predictable on-site attendance * Adhere to all company policies, procedures, and patient care protocols * Ensure compliance with all applicable federal, state, and professional regulations * Maintain required accreditations, certifications, and licensure * Uphold and enforce company standards, policies, and procedures across all departments Key Responsibilities Administrative & Operational Leadership * Maintain and expand working knowledge of AAC products, funding guidelines, and payer requirements * Support and participate in financially responsible business decision-making * Collaborate with clinical and executive leadership to grow market share and revenue * Travel as needed for training, business development, and organizational expansion * Oversee facility operations, including maintenance, security, supplies, technology services, and overall workplace environment * Monitor repair and support services, including ticketing, tracking, and resolution * Develop and implement standardized operating procedures for support and repair functions * Ensure accurate management of device manuals and technical documentation Employee Management & Leadership * Provide direct leadership, supervision, and accountability for assigned staff * Monitor daily workflows, performance goals, and operational responsibilities * Develop, revise, and implement employee procedures and protocols * Optimize staffing logistics to improve productivity and control overtime * Identify and coordinate ongoing employee training and development * Review and approve employee timecards and attendance records * Conduct performance evaluations, annual competencies, and corrective action plans * Partner with Human Resources to recruit, interview, hire, and onboard employees Compliance & Referral Processing * Support staff responsible for maintaining FDA certification and regulatory compliance * Maintain strong working relationships with dealer and referral networks * Generate and return retail and dealer quotes within one (1) business day of receipt * Maintain and update dealer records and contact information * Receive, process, and manage equipment orders and referrals * Maintain accurate and up-to-date records within Zoho and Brightree systems * Create patient accounts, verify insurance, obtain authorizations, and document notes * Manage full order lifecycle from intake through fulfillment, including document management and client communication * Ensure patients progress through funding and approval stages in accordance with payer guidelines (e.g., Medicare NCD/LCD requirements) Engineering & Product Oversight * Provide leadership for engineering initiatives to ensure efficiency and regulatory compliance * Oversee medical device design, development, prototyping, testing, and refinement * Ensure compliance with applicable medical device regulations and standards * Collaborate cross-functionally with quality assurance, regulatory, and manufacturing teams * Identify and mitigate risks related to product development and manufacturing * Implement and maintain quality assurance systems * Monitor technological advancements and integrate innovative solutions where appropriate

Since 1963, through the relentless commitment of our talented team members working together to achieve success, Fessler & Bowman, Inc. has grown to become an Engineering News Record Top 100 Specialty Contractor and Top 20 Concrete Contractor in the U.S. Our Culture & Philosophy: Fessler & Bowman is a fast-paced and culture-focused industry leader in specialty concrete and civil earthwork. When we talk about culture at F&B, it is not just a plaque hanging in our lobby. Our values are our driving force and have allowed us to build a phenomenal team delivering best in class products to our customers. * Open & Constructive * Take Pride in Our Product * Relentless Commitment * Care About Our Customers * Team Success Summary: The Business Unit Director will lead and provide support to their designated region while working collaboratively across departments. The primary responsibility of this position is the delivery and achievement of specific KPI's such as strategy, profitability, operational effectiveness, team leadership, and business development. These responsibilities may vary based on the specific organizational structure, size of the business unit, and regional dynamics within the construction industry. The role requires a blend of leadership, strategic thinking, operational acumen, and stakeholder management skills to drive the region's success and contribute to overall company objectives. The descriptions below are representative of, but not limited to, the duties and responsibilities for this position. Five Key Roles of the Business Unit Director: * Strategic Planning and Execution: * Developing strategic plans for the region in alignment with overall company goals. * Implementing strategies to achieve business growth, profitability, and market share targets. * Overseeing the execution of strategic initiatives across projects within the region. * Financial Management: * Managing the financial performance of the region, including budgeting, forecasting, and financial reporting including JPR's. * Ensuring projects are delivered within budget and identifying opportunities for cost savings. * Monitoring financial metrics and making data-driven decisions to optimize financial outcomes. * Operational Oversight: * Providing leadership and direction to project managers and operational teams. * Monitoring project timelines, quality standards, and overall project delivery. * Implementing best practices and ensuring compliance with health, safety, and environmental regulations. * Team Leadership and Development: * Leading and motivating a diverse team of professionals across various disciplines. * Developing talent within the region through coaching, mentoring, and training initiatives. * Promoting a culture reflecting F&B core values, effective collaboration, and accountability. * Business Development and Sales: * Identifying new business opportunities and potential markets within the region. * Collaborating with business development teams to pursue and secure new contracts. * Participating in industry events, conferences, and networking activities to promote the company's services. Essential Duties & Responsibilities: * Client Relationship Management: * Partner with the business development team to build and maintain relationships with key clients, stakeholders, and partners. * Understanding client needs and expectations to ensure customer satisfaction. * Resolving escalated issues and ensuring effective communication with clients to build successful long-term relationships. * Risk Management and Compliance: * Identifying and mitigating risks related to projects, operations, and regulatory requirements. * Ensuring compliance with legal, contractual, and regulatory obligations. * Implementing policies and procedures to uphold ethical standards and corporate governance. * Reporting and Communication: * Providing regular reports on the region's performance, progress, and challenges. * Communicating effectively with senior management, presenting recommendations and strategies. * Provide a clear vision to the regional team with accompanying goals for each department. * Continuous Improvement: * Driving initiatives for process improvement, efficiency gains, and innovation. * Collaborate across regions to share lessons learned. * Evaluating performance metrics and implementing corrective actions where necessary. * Staying abreast of industry trends, technological advancements, and competitive landscapes. * Community and Stakeholder Engagement: * Engaging with local communities, government agencies, and industry associations. * Participating in community outreach programs and corporate social responsibility initiatives. * Enhancing the company's reputation and fostering positive relationships within the region. * Other relevant tasks as assigned Education, Experience & Qualifications: * Bachelor's Degree in a related field required * 10+ years of Leadership experience, preferably within the construction industry required * Experience in project management, estimating and field supervision preferred * Previous experience in self-perform trades is preferred * Proficiency in Microsoft Suite and familiarity with Procore * High attention to detail, critical thinking, and ability to multi-task Travel: Travel may be required for visiting job sites as well as other office locations. The anticipated travel amount for this role is under 30%. Work Environment: As the Business Unit Director, you will be subject to various work environments. These environments include office and field settings. Employee must be comfortable with sitting for an extended period. Benefits: Fessler & Bowman is proud to provide eligible Team Members with the following benefits: * Medical, dental and vision insurance * 401k with company contributions * Paid Holidays and Paid Time Off Recruitment Process: The recruitment process will include a phone screen, in-person meeting, and a pre-employment background check and drug test. Fessler & Bowman is an Equal Opportunity Employer

Remote | Product and Development | Full-Time WHO WE ARE Headquartered in Nashville, Tenn., Ncontracts leads the industry in integrated risk management and compliance solutions, serving over 5,000 financial institutions nationwide. As a seven-time Inc. 5000 Fastest Growing Companies honoree and consistent year-over-year recipient of "Best Places to Work" awards, we offer a thriving, work environment where career growth and life-work balance go hand in hand. At Ncontracts, you'll join a team of industry experts dedicated to strengthening the financial services sector through innovation and thought leadership. We're seeking creative, collaborative, and self-driven professionals across all areas of our business - from developing cutting-edge solutions to sales, marketing, customer support, and beyond. Join us in our mission to make the financial industry stronger and more resilient, while advancing your career in a supportive, dynamic environment that values your unique skills and perspectives. About the Role We're seeking a Director of Product Operations to build and scale the operational excellence infrastructure for our product organization during a pivotal transformation period. This role is perfect for either a seasoned operator ready to own a function or an exceptional early-career professional ready to accelerate their trajectory by building something from scratch. As we evolve from a portfolio of point solutions to an integrated AI-native GRC platform, you'll serve as the execution multiplier that enables our product teams to deliver predictably while continuously improving velocity and quality. This is a hands-on leadership role that balances operational rigor (70%) with strategic enablement (30%). You'll own the systems, processes, and metrics that allow our product organization to scale efficiently while maintaining high quality and customer satisfaction. You'll work closely with the Chief Product Officer to extend their leverage across the organization, serving as a strategic thought partner while maintaining operational excellence. This includes preparing executive-level analyses, facilitating strategic planning sessions, and driving special projects that require cross-functional coordination at the highest levels. What You'll Own Core Responsibilities Operational Excellence Infrastructure (70%) Lead end-to-end release management across our product portfolio (Nvendor, Nrisk, Nlending, Ncomply, Ncontinuity, VMS) Drive cross-functional coordination between Product, Engineering, Sales, Marketing, and Customer Success teams Establish and maintain repeatable playbooks that reduce friction in the product development lifecycle Facilitate sprint/PI planning and ensure clear swim lanes between functions Own launch readiness processes and go-to-market coordination Administer and optimize product tools ecosystem (Jira, ProductBoard, analytics platforms) Provide clear, consistent status reporting to stakeholders at all levels Strategic Enablement & Insights (30%) Design and implement comprehensive product metrics frameworks answering: Are we building the right things? Are we building them efficiently? Create visibility into bottlenecks and dependencies across our three strategic tracks (portfolio optimization, AI agent development, platform transformation) Measure and improve customer time-to-value metrics Conduct retrospectives and drive continuous process improvements Build feedback loops between customer-facing teams and product development Enable better prioritization through data-driven insights and frameworks Key Objectives Scale Product Management Impact - Free PMs from administrative burden so they can focus on customer discovery and strategic decisions. Build tools and processes that make each PM 2x more effective. Be the Truth Teller Through Data - Create dashboards and reporting that surface both wins and uncomfortable truths about velocity, quality, and adoption. Drive accountability through transparency. Drive Predictable Delivery and Impact- Transform our release process from heroic efforts to systematic execution. In partnership with our engineering leadership team, improve on-time delivery rates to benchmark, and track and drive our products' impacts and value creation with clients. What We're Looking For Required Experience & Attributes 2+ years of experience demonstrating exceptional analytical and operational capability in one of the following: Product Operations or Program Management in B2B SaaS Management consulting or investment banking with technology sector exposure Operations, industrial engineering, or process improvement roles Rotational leadership program at a technology company Proven ability to bring structure to ambiguous problems and drive results through influence Strong technical literacy and ability to engage credibly with engineering teams Superior data analysis skills with experience building dashboards and metrics frameworks Track record of driving measurable process improvements Outstanding written and verbal communication skills What Makes You Successful (Experience Level Agnostic) Systems thinking mindset - you see patterns and build scalable solutions "Get Stuff Done" ethos - you have a bias for action and tangible outcomes Intellectual horsepower to engage with senior stakeholders across all functions Builder mentality - excited to create something from scratch, not just inherit Natural curiosity about product management and B2B enterprise software Outstanding team player - thrives in building high functioning collaborative efforts Ideal Profile Additions MBA or advanced technical degree Experience in companies undergoing transformation or platform consolidation Exposure to financial services or GRC software Knowledge of modern product development methodologies (Agile, SAFe) Critical Competencies "Get Stuff Done" Operator with Systems Thinking Energy from bringing order to chaos Thinks in scalable processes, not just individual projects Battle scars from shipping enterprise software Obsession with operational excellence as the foundation for strategic impact Data-Driven Truth Teller Builds dashboards that surface actionable insights Credibility to have tough conversations with Engineering, Sales, and executive leadership Asks "What would need to be true for us to ship 2x faster?" not just tracks current velocity Understanding of modern product metrics (customer outcomes, not just velocity) Cross-Functional Credibility Builder Highly effective at building highly functional cross-group collaboration Technically literate enough to understand architectural decisions Commercially aware enough to grasp go-to-market implications Politically savvy enough to drive consensus across historically siloed products Track record of building processes that other teams actually adopt Ideal Profile Additions Experience in companies undergoing technical transformation or platform consolidation Experience with AI/ML product development and deployment Familiarity with enterprise software sales cycles and customer success metrics MBA or relevant advanced degree (preferred but not required) Success Metrics Quarter 1: Fix the basics - reliable release processes, clear status reporting, 50% reduction in fire drills Quarter 2: Implement foundational metrics - cycle time, defect rates, feature adoption tracking Quarter 3: Drive optimization - identify and remove top 3 velocity blockers Quarter 4: Strategic elevation - influence roadmap through data, improve discovery-to-delivery feedback loops What Sets This Role Apart This is a rare opportunity to own and build a critical function from the ground up. Whether you're an experienced operator looking to make a definitive impact or an exceptional early-career professional ready to accelerate your trajectory, you'll have direct influence on how we transform from a collection of products to an integrated platform serving 4,000+ financial institutions. The scope and visibility of this role provide a clear path to VP-level product leadership. WE OFFER A fun, fast-paced work environment Responsible PTO Plan that meets or exceeds state and local medical and family leave laws 11 paid holidays Community and social events to keep you connected and engaged Mental Health Benefits Medical, Dental and Vision insurance Company-paid Group Life Insurance, Short- and Long-Term Disability Flexible Spending Account & Health Savings Account Aflac Benefits - Critical Illness, Cancer Protection, & Hospital Choice Pet Insurance 401 (k) with company match with eligibility on Day 1 of employment 2 Paid Volunteer Time Off Days And much more! Compensation Information Pursuant to state and local law disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience and location is $150,000 to $180,000 per year. This position may be eligible for an annual discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance and is not guaranteed. AAP/EEO Statement Ncontracts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

US Heart and Vascular is in need of a Remote Coding Operations Director to join our team. The Coding Operations Director offers leadership and guidance to team leads, coders, and coding support staff. This role oversees daily coding, charge capture, and reconciliation activities. The director closely collaborates with Clinical Documentation Integrity (CDI) and Coding Quality leadership to identify educational opportunities and workflow enhancements, address complex coding issues, and strategize and execute coding initiatives. This role is also responsible for positioning the department for financial and operational sustainability by ensuring that established performance targets, key performance indicators, and other departmental goals are met. Responsibilities: Maintains current knowledge of coding principles and government regulations through reading materials and attending educational meetings or seminars. Manages, supervises, and monitors daily work activities and evaluates staff performance. Monitors coding work, unbilled accounts, missing charges, and aging of uncoded accounts. Develop, implement, and maintain new features and functionalities that impact coding and charge capture processes with a deep understanding of downstream effects. Participates in workgroup meetings and forecasts impact on coding operations, including workflow changes, coders' education, and physician documentation. Ensures that remote coding staff is meeting departmental goals. Makes meaningful contributions to department-wide coding decisions and the coding knowledge base. Maintains positive relationships and facilitates effective communication amongst Coding Operations, Clinician Education, Compliance, Front & Back-end RCM, etc. Administers human resource matters, including recruiting, hiring, scheduling, career development, performance evaluations, and corrective action. Ensures that employees are adhering to company and department policies and procedures. Performs and assists with other duties as needed. Requirements: Expertise in medical coding and quality assurance with knowledge of billing, coding, and documentation practices in inpatient and outpatient hospital settings High-level understanding of all federal/governmental regulations, coding guidance, and revenue cycle policies and procedures Proficiency in Microsoft Office suite and EMR platforms Excellent written and oral communication skills Ability to identify emerging issues and communicate to leadership Ability to work effectively under pressure due to changing priorities, interruptions, and workload variability Ability to exhibit leadership by demonstrating a commitment to teamwork, supporting the alignment of USHV goals and objectives, assisting others to develop their knowledge of the department, adapting to change positively that exemplifies commitment, and working proactively with minimal supervision Ability to resolve conflict by persuading others through explanation to accept a course of action and approaching conflict from a positive viewpoint Associate or bachelor's degree in health information management or related field (or equivalent professional experience required Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS), Certified Coding Specialist-Physician-based (CCS-P), Certified Professional Coder (CPC) Strong coding leadership experience in cardiology or multi-specialty Qualifications

Director of OP Provider Relations - MI/OH/Pittsburgh Why You Will Love Working With Us! At Pasadena Villa Outpatient, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for behavioral health conditions. Pasadena Villa Outpatient is a leading provider of mental health treatment services across the region. With multiple locations across the US, we are on a mission to improve mental wellness in the communities we serve. We are a part of Odyssey Behavioral Healthcare Network which offers a continuum of care within our Psychiatric Network, Eating Disorder Network, including inpatient, intensive residential, partial hospitalization, and intensive outpatient services nationwide. Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team and our team is committed to our clients! Providing outpatient care Monday through Friday, we offer exceptional benefits, development opportunities, professional training, and much more detailed below. Join our team! Be part of our amazing vision of changing lives empowering each client's inherent strengths making a difference in countless lives, while being part of a larger nationwide network that is growing each day! What We Offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education & Certification Multiple Health Plan Design Options Available Flexible Dental & Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life & ADD 401K with Company Match Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position SummaryThe Director of OP Provider Relationship, Outpatient Network focuses on mobilizing business development growth strategies utilizing clinic-based roles including, and not limited to, executive director, community outreach liaisons, clinical and operations resources. Growth strategies include state/federal level B2B, state and area providers/organizations, and payors. The role leads and/or supports clinic and state level business development strategies at designated locations, connecting providers, clients, and families to Pasadena Villa's clinical services while establishing a trusted provider community/state network to refer out to when needed. The role leverages internal and external resources to educate communities, providers, clients, and families about psychiatric conditions, services and supports available. The position partners with key Pasadena Villa leaders and departments along with location leaders and teams to establish and update critical measurements of productivity/targets/goals and client-service strategies. Forms strategic alliances within Pasadena Villa to identify and remove barriers to access and monitor for continuous process improvement. Relationships and Contacts Within the organization: Initiates and maintains frequent and close working relationships with Pasadena Villa and facility-based leadership, marketing, admissions, and clinical staff. Outside the organization : Maintains working relationships with community partners, referral sources, and professional resources. Essential Responsibilities: Builds state, and clinic level strategic, targeted growth plan by evaluating, analyzing, interpreting, and presenting clinic and market utilization data to assigned locations. Collaborates with service location(s) and company leadership to establish, communicate, and champion strategic growth initiatives. Create and initiate new innovative approaches to growth and mobilizes them in partnership with operations and Pasadena Villa leadership. In cooperation with clinic, network and Pasadena Villa leadership develop retention strategies for top, maintenance, and new targeted accounts. Develops goals and timelines for new and enhanced key account opportunities. Communicates, monitors, and executes sales and retention strategies and plans. Ensures that all strategic accounts are managed, and ensure that internal and external obstacles to business growth and retention are identified, minimized, or eliminated. Prepares and presents monthly/weekly reports or updates as requested, identifying trends, additional business opportunities with existing and new accounts/strategies that address obstacles as needed. Collaborates with admissions to obtain accurate referral source trends and provide referral source feedback to leverage increased market share for the facility and corporate network entities. Leverages Salesforce CRM to analyze and trend for leads, inquiries, and admissions and aligns business development strategies accordingly to develop departmental annual and quarterly plans. Audits all outreach activities within Salesforce to ensure completeness and meaningful content. Trains the team to use Salesforce to analyze and develop regional strategic plans using the data associated with the leads, inquiries, and admissions correlated with the outreach activities. Creates, evaluates, assesses, and adjusts to achieve high ROI on key growth initiatives and staff productivity to drive quality inquiry calls and admissions to meet or exceed goals. Provides Pasadena Villa and field leadership with actionable analysis of call and admissions trends that highlight growth driver and detractors. Develops and provides orientation and training to all onboarding team members and any additional customer service training needs for all internal stakeholders as assigned. Monitors all communications to maximize customer-facing quality encounters, providing timely feedback, accurate information, and coaching to team members and strategic partners. Identifying and overcoming obstacles within the admissions and clinical partnership relations. Ensures the company, location(s) talking point/branding guidelines are up-to-date and utilized in internal and external written and verbal communications. Facilitates strategic growth quarterly meetings involving Pasadena Villa facility leadership. Provides weekly coaching sessions with at least one ride every 6 months. In partnership with Pasadena Villa marketing resources, advancing branding to grow SEM and social media growth strategies. Creates innovative growth strategies targeting differentiated clinical and organizational partnerships to earn a preferred and leading market position. Generate Pasadena Villa University lectures/presenters from assigned locations. Additional Responsibilities: Attends scheduled virtual, in-person, and internal and external business development and company meetings according to role and responsibilities. Collaborates with executive leadership to formulate goals/objectives for business development staff teams at each location. Maximizes available resources to meet or exceed strategic growth and budgeted goals. Actively seeks and identifies new referral sources/partnerships. When clinics are void of coverage, ensures that all center's strategic accounts are managed, and ensure that internal and external obstacles to business growth are identified, minimized, or eliminated through day-to-day management of accounts. Other duties as assigned. Qualifications Education and Experience The position prefers a bachelor's degree in business administration, Marketing, Health Administration or a related field. 10+ years of experience in business development/sales preferred. Additional related experience in behavioral health treatment services, including. Demonstrated experience leading business development teams to meet/exceed monthly goals and budget targets, functioning as both a key and individual contributor. Experience leading complex and meticulous sales processes. Experience with specialized mental health treatment services. Skill Competencies Excellent computer/technology skills including MS Office Ability to exercise sound judgment and discretion. Excellent organizational and time management skills Successful collaborative skills in working with a variety of groups. Intimate understanding of traditional and emerging marketing channels Excellent verbal and written communication skills Able to adapt and implement initiative-taking sales management principles to behavioral healthcare intake process. Pasadena Villa Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.” ISJPOP

Full-Time | Brentwood, TN IVX Health is growing fast, and we're seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities. We're looking for a strategic, data-driven leader who can connect people, process, and performance - someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth. About the Role The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX's Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution. The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies. What You Will Do Sales Operations and Performance Analysis Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness. Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement. Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership. Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth. Growth Strategy and Execution Develop and execute growth programs and campaigns for new market launches and therapy expansions. Partner with Marketing and Market Development to align growth initiatives with IVX Health's strategic goals. Create frameworks for tracking provider engagement, ranking, and retention. Systems, Processes, and Tools Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant. Partner with Business Systems and Data teams to enhance sales-related systems and data integrity. Standardize sales workflows, CRM processes, and KPI reporting across the organization. People Leadership and Management Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth. Define team structures, role responsibilities, and performance expectations aligned to business priorities. Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies. What We Are Looking For We're looking for a collaborative, analytical leader who can translate strategy into execution and inspire teams to deliver measurable results. You might be a great fit if you have: 5-6 years of experience in sales operations, growth strategy, or a related field Bachelor's degree preferred; advanced degree (MBA or similar) preferred Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments Proven experience leading or building teams and driving performance through data and process excellence Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions Excellent communication and presentation skills, with the ability to influence across all levels of the organization Strong understanding of CRM tools, analytics platforms, and sales performance systems Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy

The Corporate Director of Quality position is designed to assist operations, purchasing, and sales departments in the process of ensuring that our customers receive the highest quality product through the consistent application of our established quality management system. ESSENTIAL FUNCTIONS: Responsible for the oversight and management of SSH, Magic Steel, and SGT Quality Management Systems and the third-party registration process. Develop department strategy and vision to ensure adherence with customer expectations. Oversee, motive, mentor and evaluate Quality Department's employee's performance. Gather, analyze, and manage quality related data used for monthly Quality Council and Staff meetings. Coordinate Org. Business Unit activities to standardize quality improvements throughout the company. Also head and monitor quality activities to ensure company's products comply to quality standards. Support and perform Quality Internal Auditors' training to ensure continual staff of trained auditors. Also support the coordination and auditing of all required internal auditing, external (Customer and Third Party) audits as well as providing technical support for all QMS related activities. Direct Quality Department operations provide education and train staff related to quality arena. Support all Org. Business Units regarding all customer complaints and rejections. This includes coordinating the collection of related samples and evidence and visiting customers when required for process / product inspections. Provide general sales support, determine disposition of problematic or defective material, and support the claims process back to the mill / supplier. Manage and support the internal and outside processor related rejected material process. This includes the coordination of all documentation needed to aid in the mill/ supplier claim process, such as samples, pictures, inspection reports, and documentation of incoming inspection if rejected for rust or other transport damage. Responsible for the timely disposition of defective material, as well as the related interim and final corrective actions taken. Assists Sales, Operations and Purchasing with customer complaints and other general quality related issues, including corrective actions requested by customers. Also assist same departments with internal corrective techniques and follow through. Quality Manager will track both internal and external corrective actions. Monitor all material placed on hold at each Org. Business Unit for any quality reason and ensure that these issues are addressed in a timely manner. Support the SSH Purchasing Group with Outside Processor quality system assessments, quality system audits and coordinating any required corrective actions affecting their processes. Work with Purchasing to help define a processors available process routing, process capabilities and process limitations to ensure the products they procure for SSH's can meet our customers specifications and expectations. Responsible for working with Purchasing and Accounting to manage mill reject warehouses to ensure that rejected material is picked up in a timely fashion. Review material discrepancies found upon receipt, in process and during final inspection to ensure that material meets purchase order requirements. Where necessary, collect defect descriptions and locations to facilitate group involvement in the decision-making process. Review and approve material cross-applications as needed. Review new and revised CPS's and PPS's. Review and validate Invex purchasing specifications match customer standards and purchase order information. Support Quality personnel responsible for producing and submitting customer PPAP's as required. Also help with the submission of customer IMDS requests. WORK EXPERIENCE 10+ years of work experience and leadership in Quality Management 5+ years of Senior Management/Director level management experience in quality management Extensive flat rolled metals quality management experience strongly preferred Automotive flat rolled metals quality management experience strongly preferred. To include quality management experience with automotive OEM's, automotive Tier 1's and flat rolled metals producers. In-depth knowledge and experience of ISO and IATF standards and quality management systems. To include process and work instruction development experience. Experience in conducting internal and external audits, customer and supplier claims management experience. Experience in developing, implementing and maintaining quality management systems, quality control/SPC procedures and practices. Lean manufacturing experience is preferred. EDUCATION Bachelor's degree in either Material Science, Metallurgy, Engineering is preferred Relevant continued education in the field of Quality Management is preferred Management retains the right to change this job description or add to the duties at any time.

This position will be responsible for managing and coordinating the operational and logistical functions of COTC Nolensville, including weekend services. This includes oversight of volunteer teams, guest services and ministry support, while ensuring a high level of excellence and alignment with COTC's mission, vision and pursuits. The Operations Director will foster a welcoming and Christ-centered environment that inspires people to know, love, and follow Jesus. Essential Duties and Responsibilities (other duties may be assigned): Recruit, train, and onboard volunteer teams across various ministry areas (e.g., guest services, medical, parking, production, coffee). Develop and maintain volunteer schedules, ensuring proper coverage for all services and events. Oversee campus look/feel and first time guest experience. Plan and execute campus events (including large Sunday events). Create and implement volunteer engagement strategies that foster community, growth, and retention. Coordinate administration of community groups, baptisms, Alpha, and other key programs. Provide ongoing support and encouragement to volunteer team leaders. Manage purchasing and budget, in coordination with Campus Pastor. Manage relationships with all required vendors for scheduling, billing cycles, and timely payment process. (e.g.; Nolensville PD, Williamson County Schools). Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Required Competencies and General Skills: A successful candidate possesses competency and demonstrated experience in operations, effective communication, emotional intelligence and conflict resolution. Must possess general computer skills, including proficiency with Google Suite. Maintains confidentiality and demonstrates strong organizational skills with exceptional attention to detail. Capable of adhering to deadlines, managing multiple diverse assignments, and executing tasks effectively. Exhibits practical time management skills and works well in team settings. Demonstrates innovation by suggesting improvements within the scope of work, anticipating needs, and creating efficient, effective processes. Self-motivated, takes ownership of tasks, and shows flexibility and adaptability in dynamic situations. Membership Requirement: Church of the City employees are required to become a Stakeholder of the church within the first 6 months of employment and agree to the beliefs, standards and responsibilities outlined in the Stakeholder Agreement. Qualifications: A Christian in submission to the authority of the Scriptures and the Holy Spirit, as evident in lifestyle. Subscribes to and is in complete agreement with the Church of the City's Statement of Faith. Represents and upholds Church of the City's mission, vision, and culture by demonstrating a strong work ethic, positive attitude, and learning posture. The incumbent is willing to become a stakeholder of COTC within six months of hire. Education and Experience: Baccalaureate degree or its equivalent preferred. 2+ years of ministry experience preferred. Physical Requirements: Ability to lift or carry up to 20lbs Ability to sit for extended periods Ability to work at a keyboard and other related equipment Ability to move about to accomplish tasks related to role

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. The Operational Excellence Business Partner provides direct support for OPEX projects in support of the site agenda. This role reports to the Operational Excellence Lead and has a dotted line reporting to the Plant Leader of the Plant that they support. They partner with the organization to deploy Operational Excellence standards and support continuous improvement. The Business Partner is a subject matter expert in Lean, Problem Solving, Root Cause Analysis, Manufacturing Standards of Operational Excellence (MSOE), and Human Performance Reliability. The role involves a balance of execution and coaching. Responsibilities: * Support the site agenda through direct project execution. * Participate in Plant Lead Team governance, identify trends, and lead improvement initiatives. * Facilitate Operational Excellence training to all levels of employees within assigned areas to support deployment and ongoing sustainability of Operational Excellence / Lean ways of working. * Coach and train teams in Lean tools and systems (for example, daily management, A3 thinking, standard work). * Participates and/or lead cross functional teams in the development and implementation of strategies associated with the area for the following initiatives: Continuous Improvement, Root Cause Analysis (RCA), Failure Modes Effect Analysis (FMEA), Human Performance Reliability (HPR), etc. * Participate in Operational Excellence Assessments within the site (site and globally driven). * Sustain and evolve Lean maturity and MSOE alignment. * Empower individuals and teams to use lean behaviors and mindsets to strive for execution excellence. * Lead improvement events and support deployment of Operational Excellence tools in the business including but not limited to systems such as daily management, standard work, A3 thinking, and value stream management, RCA, and HPR. * Educate the business on Operational Excellence approaches and partner with leadership to engage all employees in the Operational Excellence journey and ensure the discipline to sustain Lean remains in place. * Serve as Operational Excellence Business Partner by partnering with Business Area Leaders to facilitate the chosen methodology for the given project (for example, Kaizen Event). * Provide support to ensure robust Organizational Change Management and Monitoring Plans are in place to sustain improvements. * Engage routinely with sponsors to provide status and escalate where appropriate as issues arise. * Ensure lean principles and tools are integrated into both project execution and solution design. * Responsible for assembling Operational Excellence project plans, teamwork assignments, directing and monitoring work efforts daily. Basic Qualifications/Requirements: * Bachelor's degree. * 5+ years relevant work experience in a GMP facility. * Strong self-management and organizational skills. * Ability to coach individuals from the shop floor to Plant Lead Team. * Demonstrated ability to lead project teams. * Ability to influence without authority. Additional Skills/Preferences: * Experience in Lean Manufacturing or other Productivity industry methods. * Previous Administrative Leadership Experience. * Existing knowledge of the following Lilly Standards: Global Quality Standards (GQS), Health Safety & Environmental Standards (HSE), & Manufacturing Standards of Operational Excellence (MSOE). Additional Information: * Position Location: US: Lebanon IN LP1. * Travel Percentage (%): Minimal travel required ( * Shift Information: 8 hour work days - Monday through Friday (Off hours support may be required periodically). This is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the . For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $127,500 - $204,600 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities We are currently seeking a Business Banking Director that will be responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with businesses, industries, developers and consumers. The Business Banking Director maintains acceptable credit quality and appropriate loan pricing. Team portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. Salary Range The salary range for this position is $127,900 - $258,600 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities * Spearhead the development and growth of Business Banking to execute relationships with clients and prospects focusing on revenue generation, retention, and identifying growth opportunities. * Communicates sales goals and expectations and manages performance of relationship managers. * Leads sales management efforts and activities including weekly sales meetings, business development calls, client relations and coaching of relationship managers. * Partners with Treasury Management and Merchant Services, Wealth, Swap, Community Banking and others to offer solutions that deepen client relationships. * Prospects businesses with focus on businesses with revenue sizes between $5MM - $50MM and credit exposure of $1MM - $10MM - along with deposit opportunities. * Works to achieve assigned team's sales goals through proactive activities and behaviors that lead to results. * Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. * Leverages centers of influence to build a network and create a pipeline of business. * Ensures that the team is managing a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards. * Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships. * Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. Key Competencies for Position Develops Talent - Maximizes capabilities within team. * Develops team members' effectiveness in their current and future roles through development activities. * Identifies issues, continuously provides coaching, mentoring, feedback and support to aid in building trust, development and promotability. * Cultivates an environment of trust and optimizes talents and capabilities of team. * Identifies the right people for the right role while leveraging diversity. Strategy in Action - Fosters strategic capability in self and others. * Connects work to the broader goals (i.e., team, line of business) and communicates team member's role in contributing to Old National's strategy and goals. * Demonstrates awareness and understanding of environmental factors influencing their role. * Anticipates, identifies, and articulates potential issues and opportunities and effectively responds. * Identifies immediate, near-term opportunities required for business impact while exploring multiple viewpoints to generate and implement new ideas improving performance. * Inspires others to personally contribute to the organization's success for the long term. Makes Decisions & Solves Problems - Seeks deeper understanding, identifies alternative solutions, and drives sound decisions. * Identifies, evaluates, and owns problems and opportunities along with possible solutions through effective collaboration. * Collaborates and seeks to identify what caused the issue, comparing data from different sources within Old National to draw conclusions. * Uses effective approaches for choosing a course of action or developing appropriate solutions resulting in sound decisions. * Implements appropriate solutions and evaluates results within team. Delights Clients - Consistently seeks and leverages knowledge creating a best-in-class experience for clients and team members. * Supports an environment for passionately serving internal/external clients with excellence. * Nurtures a growth mindset by staying current with developments and trends related to role and sharing information with team identifying potential client impact. * Understands data, metrics and/or financial information and how they tie to business outcomes related to client, team and business area. * Creates an environment of accountability where team nurtures client relationships by listening, prioritizing and acting responsibly to meet client needs, mitigate risk and add shareholder value. Qualifications and Education Requirements * Bachelor's degree and/or H.S. Diploma/GED with equivalent work experience. * Minimum 10 years relevant Business Banking experience. * Proven leadership experience, including prior management of relationship managers. * Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships. * Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures. * Very high level of written and verbal communication skills. * Must have a proven track record of successful sales performance with strong business development skills and portfolio management skills. * Very high level of sales, negotiation and financial analysis skills. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team!

Who We Are: At ShopFix Academy, we're on a mission to transform independent auto repair shops across North America. Through coaching, training, and business systems, we empower shop owners to scale their businesses and reclaim their lives. Our team is passionate, entrepreneurial, and committed to making a difference. Now, we're looking for a strategic operational leader who shares that same drive to scale impact and build high-performing teams. About the Role: We are seeking a dynamic Chief Operating Officer (COO) to lead and optimize our day-to-day operations across Product Management, Product Development, Client Success, IT/Tech, HR, and Event Production. The COO will translate our vision into operational reality, build scalable systems, develop Director-level leaders, and ensure operational excellence while maintaining our culture. This is a high-impact role where you will directly shape the growth, efficiency, and performance of the organization.Key Responsibilities: Executive Leadership: Lead, mentor, and develop Director-level leaders; foster a high-performance leadership culture aligned with organizational values. Operational Oversight: Ensure operational excellence across all functional areas, including product strategy, development, client success, technology, HR, and events. Strategic Planning: Partner with CEO and executive team to translate vision into actionable operational plans with measurable outcomes. Infrastructure & Systems: Build scalable processes, standard operating procedures, and data-driven decision-making frameworks across the organization. People & Culture: Oversee organizational design, succession planning, and talent development while strengthening culture and values alignment. Financial Management: Partner with CFO to manage budgets, drive operational efficiency, optimize revenue, and ensure accountability for functional performance. Change & Transformation: Lead organizational change initiatives and ensure successful adoption of new systems, processes, and structures. Required Experience & Skills: 7-10+ years of progressive operational leadership, including 5+ years leading Director-level leaders Proven track record of scaling organizations, building high-performing teams, and developing operational systems Strong financial acumen, including budget management and revenue/EBITDA optimization Exceptional leadership, communication, and people-management skills Strategic, data-driven, and highly accountable with a bias for execution Comfortable with ambiguity, rapid growth, and organizational transformation Preferred Qualifications: MBA or relevant graduate degree (or equivalent experience) Experience with operating frameworks like EOS, Traction, or Scaling Up Background in product management, membership/subscription models, or customer success operations Technical Skills: Proficiency with collaboration/project management tools (Google Workspace, Slack, Asana, etc.) Experience with CRM and business intelligence platforms Ability to evaluate, implement, and optimize technology solutions Benefits (the good stuff!): Free access to all ShopFix coaching programs and events A purpose-driven culture that celebrates innovation and impact Opportunities for growth and advancement - we love seeing our team members succeed! Health, dental, and vision insurance 401(k) with company match Christmas club program with company match Company-paid life insurance and long-term disability Short-term disability Critical illness and accident coverage Employee Assistance Program Paid time off Paid holidays Shop Fix Academy is proud to be an Equal Opportunity Employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour, you are eligible for the following benefits and programs: Insurance * Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan * Eligibility begins the first day of the month following your hire date. * The Company offers a matching contribution up to 6% of your eligible compensation. * Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Non-Revenue/Space Available (NRSA) Travel Privileges * NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service. Leaves of Absence * Eligible for various types of leave, including: * Medical Leave * Non-Medical Family Care Leave * Maternity and Paternity Leave * Personal Leave * Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding. Compensation Details * Contour offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Summary of Essential Duties We are looking for an innovative and strategic Vice President of People to join our team. This role will report to the President of Contour and will support the executive and leadership teams on organizational planning, developing and implementing new Company programs, policies and practices, aligning the Human Resources strategy and supporting the Company's objectives to build a high-performance culture with individuals who are competent, results-driven, and committed to excellence. The Vice President of People provides executive-level leadership, guidance, and HR support to Contour's operations. The Vice President is responsible for setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices, and identifying and implementing long-range strategic talent management goals. Key Responsibilities * Responsible for recruiting, interviewing, hiring, and training management level personnel and the Human Resources staff. * Responsible for development of various training programs based on Company's needs. * Oversight of the daily workflow of the HR Department. * Provide constructive and timely evaluations for the HR Department. * Oversight of the Company's disciplinary and termination policies to ensure compliance. * Collaborates with executive leadership to define the organizations long-term mission and goals; identifies ways to support this mission through talent management. * Identifies key performance indicators for the organization's Human Resources and talent management functions; assesses the organization's success and market competitiveness based on these metrics. * Research, develop, and implement competitive compensation, benefits, performance appraisal, and employee incentive programs. * Provides guidance and leadership to the Human Resources management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues. * Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements. * Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management. * Drafts and implements the organizations staffing budget, and the budget for the human resource department. * Participate in professional development and networking conferences and events. * Oversight of the Company's DOT/FAA approved drug and alcohol misuse prevention program. * Oversight of the Company's workers' compensation program to ensure compliance with various local and state laws. * Promote Contour's reputation as "best place to work". * Other duties as assigned by leadership.

Welcome to Ovation Healthcare! At Ovation Healthcare, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit ********************** Summary The Director, Revenue Cycle Management (RCM) will support with strategic oversight to direct, manage, and improve the revenue cycle operations that favorably impact accounts receivable, cash acceleration, and net revenue. This position will drive operational excellence and accountability through a metrics driven culture conducting daily, weekly, monthly, quarterly, and annual analysis of Key Performance Indicators (KPIs). The Director, RCM will be responsible for defining ways to leverage data for management decision making, performance monitoring, or future planning. The Director Hospital Revenue Cycle is to serve as the internal revenue cycle liaison for hospital leadership, responding to stakeholder needs and supporting revenue cycle related initiatives. The director works with hospital leadership to ensure understanding of revenue cycle processes and metrics and assesses how facilities are performing financially, including denials trending and analysis. The director provides direction and development support to ensure facility strategic objectives are met, including development of actions plans for metrics not meeting established goals and facilitates regularly scheduling meetings onsite with regional leaders to report financial performance, opportunities, training and improvement plans with key stakeholders. This director will work collaboratively with the Revenue Cycle teams to implement best practices. Provide oversight of billing, claims, and follow-up items related to the operations of the facilities. Analyze facility efficiencies and provide feedback for improvements in operations. Establishes and maintains strong working relationships with Revenue Cycle leaders and fosters a strong working relationship with supporting organizations (coding, IS, managed care). Challenges best practices and seeks opportunities to drive process improvements, ensuring standardization across the region. Identifies training needs to enhance performance and coordinates deployment with training team. Key Success Factors The ideal candidate must have knowledge of internal revenue cycle metrics, processes, and terminology as it relates to the continuum of care for inpatients, hospital and clinic environments, operations, revenue cycle services, CMS regulations and medical terminology. The ideal candidate must have strong verbal, written and communication skills and have the strong ability to establish relationships including executives and front-line staff. Responsibilities Manages activities and responsibilities of various functions within the revenue cycle Assists in the development of broader goals and objectives based on assigned the Company's needs and ensures continuous improvement in quality, operational cost effectiveness, customer satisfaction and resource utilization. Create and optimize an in-depth knowledge of revenue cycle principles practices, procedures, contractual compliance, and internal controls. Develop and maintain an infrastructure for timely and accurate submission of claims and issuance of patient statements. Evaluate and/or identify needs for appropriate and key partnerships such as outsourcing, collections, underpayment, vendors, eligibility, etc. Ownership over revenue cycle reporting Provide continuous monitoring and active management of all revenue cycle processes. Partner with leadership, finance team, and vendors to ensure that the revenue cycle efforts support the needs of the organization. Develops work plans that reflect sound hypothesis-based problem solving, thorough understanding of project objectives, and milestones. Creates sophisticated, compelling communications that commands client audiences and motivate clients to action. Leads project team by continually assessing priorities, the flow of work, and timing of deliverables while anticipating roadblocks. Creates a positive team environment, uses best practice communication approaches, and maintains a pulse on team morale. Champions professional development of team members and helps them achieve their goals through coaching and timely, actionable feedback. Manages and develops the team talent required to achieve the goals Develops and executes business initiatives and roadmaps with practice leadership, support and product management teams, including practice management system implementations, business office consolidations and supporting technology implementations. Directly manages a team of and/or directors who manage specific business functions, initiatives or roadmaps. Manage a team of front line staff in addition to Managers or other Directors. Provides guidance to the team to achieve goals in accordance with established policies. Establishes and recommends changes to policies or operating models which affect the revenue cycle or supporting organization(s). Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Manages, through direct line managers, the coordination of activities of a section or department with responsibility for results in terms of costs, methods, and employees. Frequently interacts with team leaders, customers and/or functional peer group leaders. Will interact with senior management. Interactions normally involve matters between functional areas, other company divisions or units, or customers and the company Other duties as assigned. Receives any other assignments as needed in the form of objectives and establishes goals to meet objectives. Work is reviewed and measured based on meeting objectives and schedules. Knowledge, Skills, and Abilities Accomplished leader with outstanding teamwork and general management skills Evidence of creativity, intensity, high integrity, reasoned and thoughtful judgment, balance between analytical and intuitive skills and a willingness to “roll up one's sleeves” to apply these attributes Thorough knowledge of project management Strong sense of urgency and drive to produce results Understands the “big picture” and is able to juggle many priorities Understands and is able to navigate dynamics and politics within practices, Network support and McKesson corporate teams Strong written and verbal communication skills Track record of positive conflict resolution in complex matrixed environment Understanding of billing systems platforms (Centricity strongly preferred) and oncology billing Analytical skills to identify opportunities to improve revenue cycle performance, process and workflow Work Experience, Education, and Certifications Bachelors or Equivalent Experience 10+ years' experience in technology implementation, product or program management, including 5+ years managerial experience 5+ years of revenue cycle management experience 5+ years of leading teams, specifically coaching and developing teams 5+ years of board or senior leadership level meeting experience Travel Must be willing to travel 30-45%

What We Need CORPAY is currently looking to hire an Operational Readiness Director within our Corpay Payables division. This position falls under our Corporate Payments line of business and is located in Brentwood, TN or Atlanta, GA. In this role, you will play a key role in ensuring new products, services, and operational initiatives are successfully implemented across Corpay Payables. This individual will oversee the readiness, adoption, and performance of operational transitions, ensuring that teams, systems, and processes are fully prepared to deliver exceptional customer outcomes from day one. The Operational Readiness Director is responsible for leading readiness planning and execution for major product, system, and operational launches within Corpay Payables. The position ensures all impacted teams-Operations, Implementation, Product, and Client Services-are aligned, trained, and equipped to execute new initiatives effectively. The ideal candidate has a strong background in operational program management, business process improvement, and change readiness. They will work cross-functionally to assess business impact, define success criteria, lead testing and training efforts, and oversee post-launch stabilization activities. You will report directly to SVP Operations and regularly collaborate with the team and other departments. How We Work As an Operational Readiness Director, you will be expected to work in a virtual environment. CORPAY will set you up for success by providing: Assigned workspace in home office set up Company-issued equipment Formal, hands-on training Role Responsibilities The responsibilities of the role will include: Developing and managing readiness plans for new initiatives, ensuring processes, resources, and technology are prepared for go-live. Partnering with Product Management, Technology, Finance, and Customer Operations to define readiness requirements, deliverables, and timelines. Conducting readiness assessments to identify gaps in people, process, and systems. Develop mitigation plans to ensure seamless execution. Collaborating with IT and Operations teams to coordinate user acceptance testing (UAT), regression testing, and pilot programs before launch. Developing and delivering training materials, standard operating procedures (SOPs), and communication plans to affected stakeholders. Overseeing post-launch support, measuring success against readiness KPIs, and lead root-cause analysis to ensure long-term adoption. Capturing lessons learned from each deployment and feed them into continuous improvement efforts across the organization. Maintaining dashboards and documentation of readiness progress, risk mitigation, and performance tracking. Qualifications & Skills Bachelor's Degree required, Master's preferred. 5+ years of experience in operations, project management, or change readiness. Experience leading operational readiness or business transition initiatives in a complex, cross-functional environment. Strong working knowledge of project management and process improvement methodologies (Lean, Six Sigma, PMP preferred). Proven success leading readiness for large-scale systems or product deployments. Excellent communication and stakeholder management skills, including experience presenting to executive leadership. Data-driven mindset with the ability to define and track readiness metrics and KPIs. Exceptional organization, prioritization, and problem-solving abilities. Strong proficiency in Microsoft Office Suite; Salesforce and workflow automation tools highly desired. Ideal Candidate: Strategic thinker with a bias toward action. Detail-oriented and execution-focused. Confident leader and collaborator. Adaptable and comfortable managing change. Strong communicator, both written and verbal. Passionate about driving operational excellence through readiness. Benefits & Perks Medical, Dental & Vision benefits available the 1st month after hire Automatic enrollment into our 401k plan (subject to eligibility requirements) Virtual fitness classes offered company-wide Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time Employee discounts with major providers (i.e. wireless, gym, car rental, etc.) Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Our Company & Purpose CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before. We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement. CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by: Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations. Empowering our people to share their experiences and ideas through open forums and individual conversations; and Valuing each person's unique perspectives and individual contributions. Embracing diversity enables our people to "make the difference" as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting ************** or following CORPAY on LinkedIn. Equal Opportunity/Affirmative Action Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEO and Pay Transparency.

Job Description Director, Growth Operations Full-Time | Brentwood, TN IVX Health is growing fast, and we're seeking a Director, Growth Operations to lead the strategy, systems, and analytics that power our national growth engine. This is a high-impact leadership role that blends sales operations, analytics, and strategy to drive provider engagement, optimize sales performance, and identify new market opportunities. We're looking for a strategic, data-driven leader who can connect people, process, and performance - someone who thrives on bringing structure to complexity, developing high-performing teams, and translating insights into meaningful business growth. About the Role The Director, Growth Operations serves as the central leader connecting strategy, people, and performance across IVX's Sales and Market Development functions. This role oversees the Sales Operations and Sales Support teams and partners cross-functionally with Sales, Business Systems, and Data teams to drive efficiency, insight, and disciplined execution. The ideal candidate will combine strong analytical capabilities with operational leadership, ensuring the sales organization is supported by accurate reporting, scalable processes, and systems that enable continued expansion across markets and therapies. What You Will Do Sales Operations and Performance Analysis Analyze sales performance and workforce trends to identify growth opportunities, address risk factors, and optimize team effectiveness. Monitor provider referral activity to identify underperforming markets and drive strategic interventions for improvement. Deliver and evaluate sales KPIs and KLIs, providing actionable insights and ROI analysis to leadership. Lead performance reviews, territory assessments, and structural recommendations to support sustainable market growth. Growth Strategy and Execution Develop and execute growth programs and campaigns for new market launches and therapy expansions. Partner with Marketing and Market Development to align growth initiatives with IVX Health's strategic goals. Create frameworks for tracking provider engagement, ranking, and retention. Systems, Processes, and Tools Own and optimize sales technology, including CRM management, data capture, and analytics tools such as Trilliant. Partner with Business Systems and Data teams to enhance sales-related systems and data integrity. Standardize sales workflows, CRM processes, and KPI reporting across the organization. People Leadership and Management Lead, mentor, and develop the Sales Operations and Sales Support teams, fostering a culture of accountability, results, and growth. Define team structures, role responsibilities, and performance expectations aligned to business priorities. Provide guidance and partnership to sales and market leaders to ensure consistent execution of growth strategies. What We Are Looking For We're looking for a collaborative, analytical leader who can translate strategy into execution and inspire teams to deliver measurable results. You might be a great fit if you have: 5-6 years of experience in sales operations, growth strategy, or a related field Bachelor's degree preferred; advanced degree (MBA or similar) preferred Background in multi-site healthcare services, private equity-backed organizations, or other high-growth environments Proven experience leading or building teams and driving performance through data and process excellence Exceptional analytical and problem-solving skills with the ability to make sound, data-driven decisions Excellent communication and presentation skills, with the ability to influence across all levels of the organization Strong understanding of CRM tools, analytics platforms, and sales performance systems Advanced Excel and data visualization capabilities; experience with Trilliant or similar tools preferred About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy