Client service and consulting manager vs assistant customer service manager

Differences between client service and consulting manager and assistant customer service manager duties and responsibilities

Client service and consulting manager example responsibilities.

• Lead efforts to create a net of fees composite fully compliance with GIPS standards.
• Manage inbound client requests on sustain development of an enterprise SaaS analytics reporting suite.
• Strengthen key customer relationships through senior level conversations leading to a new infrastructure solution providing more flexibility and a future platform.
• Develop and cultivate lasting relationships with exhibitor base, while providing excellent customer service, and upselling when appropriate.

Assistant customer service manager example responsibilities.

• Develop and manage sales/customer service agents by monitoring productivity, quality and adherence using KPI's.
• Process accounts receivables and employee payroll coordination.
• Convince owner operator to invest in next-generation POS technology.
• Develop, document, and implement effective customer-focuse procedures and policies, and ensure their compliance with establish corporate ISO requirements.
• Retrieve electronic inquiries from consumers and any CIGNA associate parties responding to requests for information and assistance with benefits.