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The differences between client support managers and project managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a project manager has an average salary of $91,578, which is higher than the $62,927 average annual salary of a client support manager.
The top three skills for a client support manager include client facing, project management and customer support. The most important skills for a project manager are project management, project scope, and customer service.
| Client Support Manager | Project Manager | |
| Yearly salary | $62,927 | $91,578 |
| Hourly rate | $30.25 | $44.03 |
| Growth rate | 10% | 8% |
| Number of jobs | 97,729 | 167,116 |
| Job satisfaction | - | 4.17 |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Average age | 42 | 47 |
| Years of experience | 2 | - |
A client support manager makes sure that customers receive above-average support and that their needs are met. Client support managers work under the general manager while supervising customer support agents. They create customer support procedures and policies for their staff to adhere to and observe employees. It is part of their job to recruit and train their staff through application review, interviews, and mentoring. Knowledge of the tracking systems and working experience in a call center is necessary for this job.
Project managers oversee a specific project related to the organization's business. They manage the whole project from inception to evaluation. They initiate planning with involved departments, follow-through on the plans, ensure smooth execution of the plans, and evaluate the project for further improvements should these be needed. In line with this, project managers also ensure that the project is cost-efficient and well within the budget. They also manage the different work teams involved in the project and ensure that things are running smoothly on this aspect as well.
Client support managers and project managers have different pay scales, as shown below.
| Client Support Manager | Project Manager | |
| Average salary | $62,927 | $91,578 |
| Salary range | Between $35,000 And $110,000 | Between $64,000 And $129,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New York | California |
| Best paying company | Citi | The Citadel |
| Best paying industry | Technology | Technology |
There are a few differences between a client support manager and a project manager in terms of educational background:
| Client Support Manager | Project Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 68% |
| Most common major | Business | Business |
| Most common college | Stanford University | University of Pennsylvania |
Here are the differences between client support managers' and project managers' demographics:
| Client Support Manager | Project Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 46.8% Female, 53.2% | Male, 68.9% Female, 31.1% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4% | Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 12.9% Asian, 9.0% White, 65.0% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 11% | 10% |