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Clinical support specialist vs intake specialist

The differences between clinical support specialists and intake specialists can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a clinical support specialist, becoming an intake specialist takes usually requires 6-12 months. Additionally, a clinical support specialist has an average salary of $45,892, which is higher than the $36,805 average annual salary of an intake specialist.

The top three skills for a clinical support specialist include patients, clinical support and home health. The most important skills for an intake specialist are patients, customer service, and social work.

Clinical support specialist vs intake specialist overview

Clinical Support SpecialistIntake Specialist
Yearly salary$45,892$36,805
Hourly rate$22.06$17.69
Growth rate10%12%
Number of jobs161,16340,663
Job satisfaction--
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Average age4243
Years of experience212

What does a clinical support specialist do?

A clinical support specialist is in charge of assisting medical workers and clients in hospitals or similar facilities. Among their responsibilities include gathering patient information and medical histories, collecting payment and insurance details, helping patients fill out forms, answering calls and correspondence, and assisting staff as needed. A clinical support specialist may also participate in medical research and studies, providing clerical support to researchers and medical experts. Furthermore, it is essential to function while implementing the facility's safety policies and regulations.

What does an intake specialist do?

Intake coordinators manage the registration of clients or patients for medical services in a health care facility. They talk to patients and their families, determine their needs, and ask for patients' medical history and their mental and physical state. It is part of their job to obtain the insurance information of the patients. The necessary skills to become an intake coordinator include good writing and reading skills, good communication, and attention to detail.

Clinical support specialist vs intake specialist salary

Clinical support specialists and intake specialists have different pay scales, as shown below.

Clinical Support SpecialistIntake Specialist
Average salary$45,892$36,805
Salary rangeBetween $29,000 And $71,000Between $26,000 And $51,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyBoehringer IngelheimCiti
Best paying industryPharmaceuticalGovernment

Differences between clinical support specialist and intake specialist education

There are a few differences between a clinical support specialist and an intake specialist in terms of educational background:

Clinical Support SpecialistIntake Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 47%
Most common majorNursingBusiness
Most common collegeDuke UniversitySUNY at Binghamton

Clinical support specialist vs intake specialist demographics

Here are the differences between clinical support specialists' and intake specialists' demographics:

Clinical Support SpecialistIntake Specialist
Average age4243
Gender ratioMale, 22.4% Female, 77.6%Male, 20.7% Female, 79.3%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 10.6% White, 56.2% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 4.6% Hispanic or Latino, 21.4% Asian, 6.3% White, 54.4% American Indian and Alaska Native, 1.6%
LGBT Percentage11%11%

Differences between clinical support specialist and intake specialist duties and responsibilities

Clinical support specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Help users in customization in the cadence module.
  • Develop and improve EMR work flow including creating and updating software administration maintenance.
  • Maintain client confidentiality and closely follow HIPAA regulations.
  • Perform administrative support activities for medical record management and internal records to assure HIPAA compliance procedures.
  • Complete medical referrals for patients who are being discharge from the hospital including demographics, medications/allergies, and laboratory data.
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Intake specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Provide information to potential patients and referral sources regarding inpatient and outpatient programs offer and intake process.
  • Verify Medicare eligibility, provide patients with Medicare guideline information as related to home health care and their coverage.
  • Review U.S. DHS immigration compliance of participants.
  • Peg claimants claim and establish medial conditions to VA worksheets.
  • Respond to telephone and e-mail inquiries regarding CM/ECF and court relate procedures.
  • Show more

Clinical support specialist vs intake specialist skills

Common clinical support specialist skills
  • Patients, 19%
  • Clinical Support, 12%
  • Home Health, 9%
  • Customer Service, 8%
  • Patient Care, 8%
  • EMR, 4%
Common intake specialist skills
  • Patients, 16%
  • Customer Service, 14%
  • Social Work, 7%
  • Data Entry, 6%
  • Phone Calls, 4%
  • Home Health, 3%

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