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Commercial lines account manager vs field agent

The differences between commercial lines account managers and field agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a commercial lines account manager has an average salary of $57,372, which is higher than the $37,324 average annual salary of a field agent.

The top three skills for a commercial lines account manager include customer service, management system and cancellations. The most important skills for a field agent are GPS, long-term care, and health insurance.

Commercial lines account manager vs field agent overview

Commercial Lines Account ManagerField Agent
Yearly salary$57,372$37,324
Hourly rate$27.58$17.94
Growth rate6%6%
Number of jobs84,35496,067
Job satisfaction--
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 52%
Average age4646
Years of experience--

What does a commercial lines account manager do?

A commercial lines account manager is an individual who provides quality service to clients as well as act as the daily liaison between insurance company, agent, and their clients. Commercial lines account managers are required to address various coverage issues and handle inside service work that is associated with the client's account. They must assist their clients in making appropriate coverage changes and educate them about coverage, exclusions, and exposures. Commercial lines account managers must also set up finance contracts with PFS and help negotiate rates if applicable.

What does a field agent do?

Field agents are the ones who work and do their job not inside the four corners of the office; instead, they do the assigned task outside. They often are expected to have good communication skills so that they can get a response from the most unwilling person in the area. Besides, they must also possess good character traits and professionalism to effectively address higher-up's concerns. As the man on the field, they provide customer support more effectively.

Commercial lines account manager vs field agent salary

Commercial lines account managers and field agents have different pay scales, as shown below.

Commercial Lines Account ManagerField Agent
Average salary$57,372$37,324
Salary rangeBetween $44,000 And $74,000Between $27,000 And $51,000
Highest paying CityBothell, WABoston, MA
Highest paying stateWashingtonAlaska
Best paying companyUBSSmith Seckman Reid
Best paying industryStart-upFinance

Differences between commercial lines account manager and field agent education

There are a few differences between a commercial lines account manager and a field agent in terms of educational background:

Commercial Lines Account ManagerField Agent
Most common degreeBachelor's Degree, 51%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Commercial lines account manager vs field agent demographics

Here are the differences between commercial lines account managers' and field agents' demographics:

Commercial Lines Account ManagerField Agent
Average age4646
Gender ratioMale, 12.8% Female, 87.2%Male, 66.0% Female, 34.0%
Race ratioBlack or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1%Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1%
LGBT Percentage7%7%

Differences between commercial lines account manager and field agent duties and responsibilities

Commercial lines account manager example responsibilities.

  • Collect, post, and manage account payments using QuickBooks financial software system.
  • Identify leads and convert opportunities in new markets for strategic business cloud base services.
  • Manage customer database in Salesforce.com.
  • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
  • Assist with multi-line phone system.
  • Create annual budgets and cam reconciliations.
  • Show more

Field agent example responsibilities.

  • Sell life insurance, long term care insurance and retirement annuities to assign members.
  • Assist senior base clients with understanding and purchasing Medicare supplements, annuities, health and life insurance products.
  • Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
  • Help maintain Primerica as the number one source for insurance needs by directly switching accounts over to the company.

Commercial lines account manager vs field agent skills

Common commercial lines account manager skills
  • Customer Service, 21%
  • Management System, 9%
  • Cancellations, 9%
  • Insurance Coverage, 7%
  • Client Service, 7%
  • Account Management, 6%
Common field agent skills
  • GPS, 28%
  • Long-Term Care, 17%
  • Health Insurance, 10%
  • Annuities, 9%
  • Subpoenas, 6%
  • Life Insurance Products, 6%