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The differences between commercial lines account managers and field agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a commercial lines account manager has an average salary of $57,372, which is higher than the $37,324 average annual salary of a field agent.
The top three skills for a commercial lines account manager include customer service, management system and cancellations. The most important skills for a field agent are GPS, long-term care, and health insurance.
| Commercial Lines Account Manager | Field Agent | |
| Yearly salary | $57,372 | $37,324 |
| Hourly rate | $27.58 | $17.94 |
| Growth rate | 6% | 6% |
| Number of jobs | 84,354 | 96,067 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Average age | 46 | 46 |
| Years of experience | - | - |
A commercial lines account manager is an individual who provides quality service to clients as well as act as the daily liaison between insurance company, agent, and their clients. Commercial lines account managers are required to address various coverage issues and handle inside service work that is associated with the client's account. They must assist their clients in making appropriate coverage changes and educate them about coverage, exclusions, and exposures. Commercial lines account managers must also set up finance contracts with PFS and help negotiate rates if applicable.
Field agents are the ones who work and do their job not inside the four corners of the office; instead, they do the assigned task outside. They often are expected to have good communication skills so that they can get a response from the most unwilling person in the area. Besides, they must also possess good character traits and professionalism to effectively address higher-up's concerns. As the man on the field, they provide customer support more effectively.
Commercial lines account managers and field agents have different pay scales, as shown below.
| Commercial Lines Account Manager | Field Agent | |
| Average salary | $57,372 | $37,324 |
| Salary range | Between $44,000 And $74,000 | Between $27,000 And $51,000 |
| Highest paying City | Bothell, WA | Boston, MA |
| Highest paying state | Washington | Alaska |
| Best paying company | UBS | Smith Seckman Reid |
| Best paying industry | Start-up | Finance |
There are a few differences between a commercial lines account manager and a field agent in terms of educational background:
| Commercial Lines Account Manager | Field Agent | |
| Most common degree | Bachelor's Degree, 51% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between commercial lines account managers' and field agents' demographics:
| Commercial Lines Account Manager | Field Agent | |
| Average age | 46 | 46 |
| Gender ratio | Male, 12.8% Female, 87.2% | Male, 66.0% Female, 34.0% |
| Race ratio | Black or African American, 9.3% Unknown, 3.6% Hispanic or Latino, 15.8% Asian, 4.9% White, 66.4% American Indian and Alaska Native, 0.1% | Black or African American, 9.2% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 4.8% White, 66.5% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 7% | 7% |