Computer laboratory consultant vs technical support technician

Differences between computer laboratory consultant and technical support technician duties and responsibilities

Computer laboratory consultant example responsibilities.

• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Tend and troubleshot printing on medium-format and large-format inkjet printers.
• Coordinate with territory managers to identify leads and close sales of capital equipment (in-clinic hematology and chemistry analyzers).
• Monitor and enhance performance of all network equipment including servers, backup media, Ethernet devices and routers.
• Provide maintenance on system configuration, Ethernet topology, firewall, and security authentication.
• Prepare materials for experiments perform in introductory CBS biology classes including PCR amplification, fluorescent microscopy, and spectrometry

Technical support technician example responsibilities.

• Manage paperwork associate with HVAC procedures.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Configure firewalls, setup ant-ivirus and other software to ensure proper network connectivity for windows xp, vista and mac os.
• Assist in database software applications and implementing SQL server solutions.
• Provide routine and advance technical support to customers for a major VOIP telecommunications company.
• Provide daily in-person and telephonic customer support services and information to resolve and troubleshoot work-relate.
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