Crisis Support Technician - On Call
Computer technician job in Aurora, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for a new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
Information Technology Support Associate
Computer technician job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Lead Adult Residential Support Professional
Computer technician job in Waterford, WI
Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking a Lead Adult Residential Support Professional to join our team at Aspen Center. Aspen Center is our first medically monitored CBRF facility in Waukesha County offering affordable comprehensive addictions treatment for both men and women in Waukesha County. The program supports 22 residents and offers a variety of amenities to our residents like workout areas, a gorgeous kitchen, quiet rooms, and recreational space.
Under supervision, performs work involving the care, services, and treatment of clients seeking services in Addictions and Restorative Justice (ARJ) facilities (Substance Use Disorder and/or criminogenic risk/needs/responsivity factors).
This is a Full Time, benefits eligible 2nd Shift opportunity working Tuesday-Saturday.
Essential Duties and responsibilities:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
May provide administrative support to the program, i.e. coding of receipts, auditing for regulatory compliance, assist with curriculum development, other administrative tasks
May assist Program Supervisor with on-call responsibilities and shift coverage, staff scheduling, facilitating staff meetings in Supervisor's absence
Assist Program Supervisor with training of staff members and compliance with shift tasks
Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling
Records observations relating to actions and behavior of residents and maintains records and reports as required
Performs general housekeeping and cleaning duties as needed. “laundry equipment” - it's regular household washers and dryers….May organize and distribute clothing, bedding and other supplies
Provides medication monitoring or medication administration as outlined in specific program policies
Provides information concerning status of clients to external partners within established guidelines. Is mindful of confidentiality requirements specific to the program
Identifies emergencies or crisis situations and responds appropriately
Maintains awareness of clinical treatment plan and supports residents in achieving goals
Ability to work independently and problem solve efficiently
Attends staff meetings and participates in training activities as required
Maintains confidential client information and record
May assist with meal preparation and other life skills for residents
May assist with grocery shopping for the facility
May transport residents to meetings, services, appointments and other activities
May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests
May provide educational group activities for clients within program specified parameters.
May administer basic first aid as needed
Other duties as required
ADDITIONAL AGENCY REQUIREMENTS (Required of all employees):
Must comply with agency and departmental policies and regulations
Must relate to individuals and families of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
Must support the Mission, Vision and Values of the Agency.
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements
.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
A High School Diploma or GED Equivalency is required for the position. One year of experience working in a residential setting is preferred. Related experience or credits toward a bachelor's degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements. Previous work experience providing similar services is preferred.
Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries. The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
LANGUAGE SKILLS:
Ability to communicate both in verbal and written format, effectively and efficiently in job.
COMPUTER SKILLS/TECHNOLOGY:
Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
The incumbent of this position works in a community based residential environment. The incumbent will also be exposed to outdoor conditions when monitoring outdoor activities with residents, assisting with shoveling snow in the winter on sidewalks to assure safety, and potentially assisting with yard care spring-fall.
The noise level in the work environment is usually moderate.
TRAVEL: Ability to travel on day trips as required up to 25-50%, depending on specific role.
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law
Field Service Technician
Computer technician job in Waukegan, IL
Searching for a Field Service Technician to join our Waukegan, IL team! Responsible for planning and coordinating site activities including erection, startup, training and troubleshooting to ensure that equipment is installed and operated in accordance with contract design drawings and operating instructions.
This role requires 100% travel
All candidates must be legally authorized to work in the US and will not require current or future sponsorship.
Responsibilities:
Performs Field Service activities for erection to ensure that systems are installed in accordance with design drawings.
Performs Field Service activities for component testing and system startup to ensure that systems are commissioned and performing in accordance with contract design drawings and operating instructions.
Provides maintenance, troubleshooting, and operational support on existing installations.
Documents field activities, observations and recommendations. Submits weekly expense reports and timesheets as directed.
Performs special projects, customer training and routine service visits and miscellaneous job-related duties as assigned.
All other duties as assigned.
Education and Experience:
High School Degree or higher is preferred.
1 5 years as Field Service Technician or comparable experience.
Demonstrated knowledge of basic technical theories, practices, drawings and methods.
Experience working in a power or an industrial plant or similar environment.
Willing to travel 100% of the time.
IT Support Specialist (Entry Level)
Computer technician job in Itasca, IL
Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker).
* Support device lifecycle management including provisioning, upgrades, and decommissioning.
Helpdesk Support
* Provide Tier 1 technical support for hardware, software, and network-related issues.
* Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services.
* Manage Active Directory accounts, including password resets and group memberships.
* Respond to user requests via ticketing system, phone, and email.
* Assist with onboarding and offboarding processes, including account setup and equipment provisioning.
Cybersecurity Monitoring
* Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM).
* Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections.
* Escalate potential threats to senior IT staff.
* Support basic compliance and security hygiene initiatives.
Networking Support
* Assist with troubleshooting network connectivity issues.
* Perform basic switch port checks and cable management.
* Document network configurations and changes.
Documentation & Collaboration
* Maintain accurate records of support activities, system configurations, and procedures.
* Collaborate with IT team members on projects and departmental initiatives.
Qualifications
* Associate or bachelor's degree in information technology, computer science, or a related field.
* Strong interest in endpoint management, cybersecurity, and IT support.
* Basic understanding of Windows OS, Microsoft 365, and networking fundamentals.
* Excellent communication, troubleshooting, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Eagerness to learn and grow in a dynamic IT environment.
Preferred Skills (Not Required)
* Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM).
* Exposure to cybersecurity platforms and monitoring tools.
* Experience with ticketing systems (e.g., ServiceNow, Jira).
* Basic scripting knowledge (e.g., PowerShell, Bash).
EEO-M/F/D/V
At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs.
Benefits and other Compensation Programs
At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply):
* Medical, dental and vision
* Health Savings Account (HSA) / Flexible Spending Accounts (FSA)
* 401K plan with a company match - 100% match on the first 5% you contribute
* Short- and Long-term disability coverage
* Life Insurance and AD&D - 100% paid by employer
* Employee Assistance Program (EAP)
Auto-ApplyIT Assurance Senior, Technology Risk Assurance
Computer technician job in Chicago, IL
The Assurance Senior, Technology Risk Assurance is responsible for assisting in the planning of the IT audit engagement and executing the IT risk assessment and control evaluation to determine impact of controls on financial audit procedures. In this role, the Assurance Senior, Technology Risk Assurance will be charged with designing and executing procedures to understand and test the client IT environment and related IT general controls (ITGCs) including, but not limited to, IT system logical access, change management, and IT operational controls, as well as testing business process controls, key reports, and information produced by entity (IPE) for various client industry environments. Additionally, the Assurance Senior, Technology Risk Assurance will be responsible for providing training, mentoring and technical guidance to IS Assurance Associates.
Job Duties:
Risk and Controls Focus
Applies knowledge and understanding of IT risks and controls by:
Understanding and documenting client environments and the impact that IT has on related audit risks
Identifying controls that help mitigate the risks associated with IT in relation to the client environment
Obtaining and documenting an understanding of the client control environment, designing test procedures, conducting, and documenting tests of controls
Documenting results of procedures, as well as deficiencies, and assessing the impact of these procedures on the overall financial reporting control environment
Reading and reviewing client information and control documentation, ensuring accuracy and completeness of information, and ensuring that all supporting information is documented in the workpapers, and appropriate testing is performed
Identifying complex issues and bringing them to the attention of the team and management where necessary for resolution
Communicating to the client areas to improve processes, strengthen controls, mitigate risks, and/or increase efficiency
Developing and maintaining relationships with client personnel and management
Professional Competence
Applies knowledge and understanding of professional standards; application of the principles contained in professional standards; and the ability to document and communicate an understanding and application of professional standards on an engagement by:
Applying knowledge of auditing theory, a sense of professional skepticism, and the use of BDO audit manuals
Applying auditing standards and methodology to various client situations
Identifying complex issues, including deviations, and working through complex situations collaboratively with the team and client, seeking the counsel of BDO technical experts as needed
Applying knowledge to identify instances where testing may be reduced or expanded and providing counsel to the members of the audit team
Preparing and communicating results of procedures to the client
Other
Applies knowledge and understanding of governing principles; and documenting and communicating an understanding and application of these principles by:
Planning and executing IT audits, including obtaining an understanding of the IT environment, risk and controls, and designing and executing procedures to evaluate them
Building a knowledge base by reading and understanding methodology, relevant standards, and regulations
Reading and reviewing clients' information and documentation, ensuring accuracy and completeness, and ensuring that all supporting information is documented in the workpapers and through appropriate testing
Applying BDO methodology, industry standards and guidance, and new pronouncements to client situations
Supervisory Responsibilities:
Establishes deadlines and executes procedures and oversight to meet set deadlines
Sets the tone for teamwork by supporting others in their work and delivering on commitments made to team members and clients
Reviews work performed by associate staff, provides feedback, and detail-reviews all procedures performed
Teaches/coaches associate team members to provide on-the-job learning
Tracks status, schedule, and budget for reporting to the team and the client
Qualifications, Knowledge, Skills and Abilities:
Education:
Bachelor's degree in Accounting, Computer Science, or Information Systems, required
Master's degree in Information Systems or other relevant advanced degree, preferred
Experience:
More than two (2) years of IT audit and/or related risk and controls experience, required
More than one (1) years of supervisory experience, required
Public accounting experience, highly desired
Proficient with PCAOB and AICPA audit standards, required
Performing audit test of design, implementation and operating effectiveness procedures for public companies preferred
Experience with performing review of and testing around third-party attestation (SOC) reports, preferred
License/Certifications:
CPA, CISA, CISM, CRISC, CGEIT, CISSP and/or CFE certification, strongly preferred
Software:
Proficient in the use of Microsoft Office Suite, required
Exposure to various industry ERP applications, highly preferred
Language:
N/A
Other Knowledge, Skills & Abilities:
Excellent verbal and written communication skills
Strong analytical and basic research skills
Solid organizational skills especially ability to meet project deadlines with a focus on details
Ability to successfully multi-task while working independently or within a group environment
Proven ability to work in a deadline-driven environment and handle multiple projects simultaneously
Ability to build and maintain strong relationships with client personnel
Ability to encourage team environment on engagements and contribute to the professional development of assigned personnel
Ability to act as primary contact on assigned engagements
Successfully interact with professionals at all levels
Advanced knowledge of internal controls
Ability to travel up to 30%
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $85,000 - $125,000
Illinois Range: $78,000 - $87,000
NYC/Long Island/Westchester Range: $80,000 - $115,000
Auto-ApplyAviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Chicago, IL
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Operations Center Technician
Computer technician job in Rockford, IL
Work Schedule:
100% FTE, Full-time. Evening/Night shift, Tuesday - Saturday, 3PM - 11:30PM. You will work at the UW Health SwedishAmerican Hospital.
Additional components of compensation may include:
Evening, night, and weekend shift differential
Overtime
On-call pay
At UW Health in northern Illinois, you will have:
Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance
Annual wellness reimbursement
Opportunity for on-site day care through UW Health Kids
Tuition reimbursement for career advancement--ask about our fully funded programs!
Abundant career growth opportunities to nurture professional development
Strong shared governance structure
Commitment to employee voice
Qualifications
Associate degree in healthcare, information technology, business, or related field. Two (2) years of relevant experience may be considered in lieu of degree. Required
Bachelor's degree in computer science, information systems, healthcare, cybersecurity, information technology, engineering, business, or related field. Preferred
Work Experience
Two (2) years' experience in a 24/7 operations, service desk, SOC, or NOC environment. Preferred
Experience in healthcare setting. Preferred
Licenses & Certifications
ITIL (Information Technology Infrastructure Library) Foundation certified. Preferred
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Job Description
UW Northern Illinois benefits
Auto-Applydesktop support
Computer technician job in Naperville, IL
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Job Title
:
Desktop Support Representative Onsite Support
Location: naperville,il
Duration: 1+ years
Skills Overview
Deskside Support Tech. Must be experienced in DESKSIDE support
·
Win7/Win XP OS support
. Troubleshooting
·
Office 2003/2007/2010 support
·
Executive end user trouble shooting skills
·
Dell hardware
·
Break/Fix troubleshooting experience in larger corporate environments
Additional Information
For more information, Please contact
Shubham
************
Fermilab Computational Science Internship - Summer 2026
Computer technician job in Batavia, IL
Graduate internship program for students majoring in computer science and related fields who are interested in working at a national science research laboratory. While providing the opportunity to gain understanding of and experience with Fermilab's computing for high energy physics, interns assist with laboratory research and development efforts to explore and enable the use of state-of-the-art tools and technology for the benefit of the science community.
Eligibility
Enrollment in a U.S. college or university graduate program in computer science or related field
3.0 grade point average or above on a 4.0 scale
Eligible to work in the United States
Application Procedure
Before applying have all requirements ready. Once submitted, access to the application will no longer be available to upload any missing requirements.
Online application - Application Walkthrough Video Guide
Resume
Unofficial transcript
Internship Details
Program Dates: May 18, 2026 - August 7, 2026
Application Dates: November 3, 2025 - January 17, 2026
Offer Date: February 21, 2026
Acceptance Date: February 27, 2026
Salary: Depending on academic year
Master (year 1) - $1,000 per 40-hour workweek
Master (year 2) - $1,050 per 40-hour workweek
PhD - $1,100 per 40-hour workweek
Airfare/Housing/Transportation: Airfare, Housing and Transportation paid by the program if permanent address is more than 50 miles from host laboratory.
Location: Onsite work schedule
Deliverables
Oral presentation
Poster presentation
Questions? Email ********************
Why Fermilab:
Fermilab is America's premier laboratory for particle physics and accelerator research, funded by the U.S. Department of Energy. We support discovery science experiments in Illinois and locations around the world, including deep underground mines in South Dakota and Canada, mountaintops in Arizona and Chile, CERN in Europe and the South Pole.
Drug-Free Workplace & Pre-Employment Screening
Fermilab is dedicated to fostering a safe, productive, and drug-free work environment. As part of the hiring process, candidates must successfully complete a background check and drug screening for candidates 18 and over. Employment is contingent upon the successful completion of these screenings.
Equal Opportunity Statement
Fermilab is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
REAL-ID Requirement for access to Fermilab Campus
Fermilab requires all members of the public to produce a REAL-ID, or equivalent, to access the Fermilab Campus for interviews or career events. A list of acceptable forms of ID can be found here: ******************************************************************************* If a candidate is selected for an interview but does not possess any of the equivalent documents, we may schedule a virtual interview.
What To Expect Next:
We'll be in touch! If your qualifications are in alignment with the position requirements, one of our recruiters will be reaching out to schedule a phone interview to learn more about your career interests and goals. In the meantime, we encourage you to check us out on Facebook, X, Instagram, LinkedIn, or our About Us page.
External Field
Auto-ApplyInformation Technology
Computer technician job in Hoffman Estates, IL
Job DescriptionDescription:
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
Requirements:
Distributed Compute Technical Lead
Computer technician job in Chicago, IL
DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
As a Distributed Compute Technical Lead at DRW, you will lead the design and evolution of the distributed computing platforms that power our research, trading, and analytics workloads. You'll define the technical direction for how teams build, scale, and interact with DRW's compute resources, making complex infrastructure approachable and efficient for developers, quants, and traders alike. Acting as a bridge between systems engineering, software development, and end-user enablement, you will play a pivotal role in shaping the next generation of our compute ecosystem.
Key Responsibilities
* Architect and evolve DRW's distributed compute platforms to support current and emerging workload types across trading, research, and analytics.
* Develop abstractions, APIs, and developer libraries that simplify job orchestration, data movement, and distributed execution for end users.
* Collaborate with system and infrastructure engineers to optimize scheduler configurations, cluster performance, and resource utilization.
* Partner with application developers, quants, and traders to understand computational requirements and translate them into scalable, user-friendly solutions.
* Drive modernization initiatives around containerization, orchestration, and hybrid compute strategies to enable future workloads.
* Establish best practices and governance for distributed workload design, reproducibility, and reliability.
* Mentor engineers and guide teams in distributed systems architecture, performance tuning, and platform design.
* Champion user experience improvements, making the platform intuitive for all technical levels through tools, templates, and clear documentation.
* Evaluate emerging technologies and frameworks that advance distributed computing, workflow orchestration, and data-driven research efficiency.
Qualifications
* Bachelor's or advanced degree in Computer Science, Engineering, or a related field.
* 7+ years of combined experience in architecting and operating distributed or high-performance computing systems at scale.
* Strong programming skills in Python, C++, or similar languages, with a focus on building APIs or libraries that abstract infrastructure complexity.
* Deep knowledge of workload schedulers and orchestration platforms (e.g., Slurm, LSF, HTCondor).
* Experience driving cross-functional projects that span infrastructure and software development teams.
* Proven ability to enhance developer experience and usability for complex distributed systems.
* Excellent communication and collaboration skills, with the ability to influence across technical domains and user groups.
* Familiarity with compute workloads common in financial, scientific, or ML research environments.
The annual base salary range for this position is $200,000 to $275,000 depending on the candidate's experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at *******************************
California residents, please review the California Privacy Notice for information about certain legal rights at ******************************************
[#LI-SK1]
Auto-ApplyOn-Call IT Technician - PC, Mac & Desktop - Chicago-Naperville-Elgin
Computer technician job in Chicago, IL
💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability
⚠️ Important Note - Read Before Applying
This is not a full-time job and does not guarantee hours.
You will join our on-call technician network as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.
You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.
About the Role
Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.
Key Responsibilities
Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc.
Reinstall or repair Windows/mac OS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary
Requirements
2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Familiarity with commercial printers/scanners is a plus
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time
Benefits
What You Get
Competitive on-site pay: $35/hour
Fully flexible schedule - you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you
What to Expect After You Apply
Intro call with one of our recruiters
Electronic onboarding (contractor paperwork, policies, etc.)
Submit a mandatory background check
Provide your preferred availability through our technician portal
Get access to our CRM and start receiving on-call job opportunities in your area
Great For Techs Who...
✅ Want part-time, flexible work without fixed hours
✅ Enjoy working independently and solving a wide range of tech issues
✅ Are looking to supplement their income with on-demand tech work
Auto-ApplyIT Technician
Computer technician job in McHenry, IL
This candidate will also work closely with our IT Team to maintain, develop, plan and deploy computer, network and server hardware and software for the facility as well as to the field. This will include managing the helpdesk support system, security access, remote location support and management of software/hardware purchases. Work in conjunction with software/hardware vendors during deployments/issues.
ESSENTIAL DUTIES AND ACCOUNTABILITIES:
● Network Administration (Maintain, Troubleshoot, Repair)
● Maintaining & repairing 50-200 computers & 50+ servers
● Troubleshooting of software/hardware issues
● Reload and repair PC as needed.
● Maintain On and Offsite backups.
● Server Administration knowledge
● Phone System knowledge
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IT Asset Processing Technician
Computer technician job in South Beloit, IL
Job DescriptionBenefits:
401(k) matching
Employee discounts
Paid time off
We're looking for a meticulous and organized IT Asset Processing Technician to manage the full lifecycle of incoming electronic assets. This role is critical for ensuring our inventory is accurately cataloged, securely sanitized, tested for functionality, and prepared for redeployment or resale. The ideal candidate will have strong attention to detail, a foundational understanding of computer hardware and software, and proficiency with data entry systems.
Key Responsibilities
Receiving and Sorting:
Receive, unpack, and log incoming shipments of various electronic devices, including computers, laptops, mobile devices, and peripherals.
Sort and stage assets based on established criteria (e.g., asset type, model, condition, or customer).
Inventory Management & Data Entry:
Accurately categorize each electronic asset (e.g., Desktop, Laptop, Tablet, Cell Phone) based on make, model, and specifications.
Perform timely and accurate data entry of all asset information, including serial numbers and specifications, into the company's Enterprise Resource Planning (ERP) system.
Data Security and Sanitization:
Execute secure data sanitization and wiping procedures to ensure all previous user data is irretrievably erased.
Verify the completion and success of all data wiping processes and document the results for compliance.
Testing and Refurbishment:
Perform functional hardware testing on assets (e.g., power-on self-test, hard drive/SSD health checks, memory testing) to determine operational status.
Troubleshoot and identify non-functioning components.
Reimage or install standard operating systems and software images on devices to prepare them for deployment.
Cleaning and Quality Control:
Thoroughly clean and cosmetically refurbish assets to an acceptable standard.
Perform final quality checks to ensure the asset is fully functional, properly sanitized, and accurately logged before being moved to finished goods inventory.
Qualifications
Required
High school diploma or equivalent.
Proven experience in a warehouse, IT services, or asset management environment.
Basic knowledge of PC hardware components (CPU, RAM, HDD/SSD, etc.) and operating systems (Windows, mac OS).
Experience with or ability to quickly learn ERP or inventory management systems.
Strong commitment to data security and confidentiality protocols.
Preferred
Prior experience with data wiping software and/or hard drive diagnostic tools.
Familiarity with proper handling and disposal of e-waste.
Skills and Abilities
Exceptional attention to detail and organizational skills.
Ability to work independently and manage time effectively to process high volumes of assets.
Proficiency in using standard office software (e.g., Microsoft Excel).
Ability to lift and move equipment up to 40 lbs.
Excellent written and verbal communication skills.
IT Bench Technician
Computer technician job in Woodstock, IL
What this role will entail:
Applying for a new job can be exhausting. If you are looking for a new career with a company that CARES about you - keep reading. Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
Accountabilities:
Handling a massive variety of client support requests from a diverse client base
Hardware deployment to clients
PC Imaging
Determine the best solution based on the issue and details provided by customers
Travel on-site to clients organization
Follow-up and update customer status and information
Identify and suggest possible improvements on procedures
Walk the customer through the problem-solving process
Indicators that this will be the role for you:
Proven experience as a IT Bench Technician or other customer support role
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Passionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTIA A+ and Net+ certifications are a plus!
1 year MSP experience REQUIRED
Experience working with network equipment
Experience working at an NOC is a plus!
More about us:
At LeadingIT, our people and our culture are at the heart of everything we do. We are a growing, security-focused MSP that runs on the Entrepreneurial Operating System (EOS). This means clarity, accountability, and alignment are not buzzwords here. They are how we operate every single day. We want everyone on our team to live their EOS life, which means having the ability to do what you love, with people you love, while making a huge difference, being compensated appropriately, with time for other passions.
Our core values are not posters on the wall. They are who we are.
Accountable. Staying Positive. Chase Excellence. Driven. Humbly Confident.
If these values describe how you show up in your work and with your clients, you will fit right in here.
Our all-inclusive total compensation and benefits package for this role includes:
Salary is based on your experience, drive and the value you can bring our company; and is in the range of $40,000 to $45,000 per year.
Ascension plan if applicable
We provide 100% company paid health, dental, life, and vision benefits - value of $4,500 to $14,000/year
We match 5% of your contributions to Guideline 401k - value of 5% of salary.
Open Door PTO policy
Company provided gear (notebook + iPhone) as well as company clothing.
Our hiring process:
Submit your application
If we like what we see, we will reach out to schedule a video interview
For a more in depth look at our jobs/benefits/hiring timeline check out ***************************
Exams Internship - Psychometric and Computer Science
Computer technician job in Chicago, IL
NCSBN Examinations Department Internship Program
NCSBN is excited to offer
two
summer internship positions: a Psychometric track and a Computer Science/Machine Learning track. Applicants are encouraged to apply to one or both tracks depending on research focus. It is expected that applicants would be advanced graduate students, particularly those in the later stages of their studies in educational measurement, statistics, computer science, cognitive science, or related fields.
This eight-week program provides a unique opportunity for interns to engage in meaningful research projects that contribute to large-scale international computer-adaptive tests (CAT). Interns will gain hands-on experience with operational workflows while developing a deep understanding of the practical considerations necessary when bridging research with impactful outcomes.
Under the guidance of our staff, each intern will select a research topic that aligns with their interests and the organization's needs. As part of their collaboration, interns will be responsible for a presentation to the examinations team, along with the development of a conference submission proposal and/or a research paper for publication.
NCSBN values diversity and encourages applications from students of all backgrounds. We are committed to providing a supportive and inclusive learning environment, where interns can gain practical skills in CAT and licensure and certification exams. Detailed project descriptions will be discussed during the interview process. Interns can anticipate an engaging experience that bridges academic research with real-world applications.
Program Goal
The goal of the internships is to provide an opportunity to gain practical experiences and a comprehensive understanding of the process involved in both applied research as well as producing and delivering operational examinations. We offer the following two internship tracks:
Psychometric Track
The psychometric track provides interns with extensive operational experience that spans the entire life cycle of test development. Interns in this track will collaborate with testing professionals to learn about the development and administration of the NCLEX exams, acquire knowledge on the dynamics of a CAT exam, and engage in discussions about current measurement topics. Additionally, they will be tasked with developing a research project. We are particularly interested in detecting parameter drift for PCM model parameters, as well as other psychometric procedures to evaluate the operational polytomous items. Additional project options include, but not restricted to, the following areas:
Polytomous item scoring and analysis
Technology-enhanced items
CAT Test Design
Standard setting for innovative items
Fit statistics for Partial Credit Model
Test security
Parameter drift for polytomous items
Process data analysis
Graduate students who have completed at least two years of doctoral-level coursework in educational measurement, statistics, computer science, or related fields are encouraged to apply. Applicants should possess a fundamental understanding of both classical test theory and item response theory. All applicants should be familiar with either Python or R.
Computer Science/Machine Learning Track
This track is designed to equip interns with the resources and skills to explore and understand complex datasets, both structured and unstructured. Interns will have the opportunity to uncover hidden patterns and insights, transforming raw data into useful information for stakeholders and decision makers. The emphasis of this program is to gain hands-on experience in data processing, sophisticated and modern analysis techniques, and the practical application of computer science and machine learning in the realm of testing and assessment. Interns will work closely with testing professionals to learn about the intricacies of data management, analytics in a real-world setting, and valuable understanding of how data-driven decisions are made in professional contexts. Additionally, each intern will undertake an exploratory research project, allowing them to apply their learning in a focused area that aligns with their interests and organizational goals. We are particularly interested in the utility of modern natural language processing techniques, such as using generative AI or large language models to assist in evaluating free-form hand text or assist in developing and evaluating exam questions. Additional project options include, but not restricted to, the following areas:
Test security
Computer vision
Natural language processing
Latent class/cluster analysis
Latent time-series analysis
Data exploration and
visualization
Process/log data analysis
Large language models
We invite graduate students currently enrolled in Masters or Doctoral programs in measurement, statistics, computer science, cognitive science, or related fields to apply for this unique opportunity. We welcome candidates from diverse academic backgrounds and stages of their graduate studies, who are eager to contribute to and learn from our dynamic program. Applicants should possess a fundamental understanding of advanced statistics and have prior experience with analyzing data with various machine learning techniques. All applicants should be familiar with either Python or R.
Duration
The 2026 summer internship will last eight weeks, beginning June 1, 2026, and ending July 24, 2026. (The eight-week internship window can be adjusted for the convenience of interns with prior approval from NCSBN.)
Location
The interns are expected to work onsite at the NCSBN office in downtown Chicago, IL.
Financial Support
This internship awards a stipend paid in semi-monthly increments of $2,500, which is equivalent to $10,000 throughout the 8-week internship period. NCSBN will also provide an additional $3,000 relocation/housing allowance, if relocation for the full term of the internship is required.
How to Apply
Interested candidates are encouraged to submit all information at NCSBN's job posting website.
Required Information for a submission to be complete:
A completed application.
A statement of interest that outlines your area of interest and experience. Your statement must include:
A section detailing your previous experience and roles in projects, including specific skills developed and experiences gained (e.g., knowledge of specialized computer software and languages, analysis techniques, and/or research experience). The level of detail and specificity in this section will greatly enhance our understanding of your capabilities and suitability for the internship.
A concluding section describing your ideal internship project that aligns with one of the aforementioned topics of interest. We urge you to think creatively and innovatively without being hindered by pragmatic restrictions or limitations.
A current curriculum vitae.
An unofficial transcript or relevant certifications that indicate your prior coursework or skills.
Optional: We encourage applicants to submit a writing sample (e.g., conference paper, manuscript, etc.) or a link to a git repository of any previous project.
Your statement of interest is a crucial component of the application; it should effectively communicate your relevant experiences and skills, helping us to better assess your fit for the program. We encourage you to be as specific and thorough as possible in describing your past project involvements, including your specific role on each project.
Deadline
Applicants should submit their application by February 1, 2026. Applicants will be notified of decisions by March 15, 2026.
About NCSBN
The National Council of State Boards of Nursing (NCSBN ) is an independent, not-for-profit organization through which nursing regulatory bodies act and counsel together on matters of common interest and concern affecting public health, safety, and welfare, including the development of nursing licensure examinations. Its membership comprises of the boards of nursing from 50 states, the District of Columbia and four U.S. territories. Additionally, there are also 21 associate members and nine exam user members. NCSBN owns and develops the National Council Licensure Examinations (NCLEX ). The NCLEX-RN and NCLEX-PN examinations are computerized adaptive tests (CAT) and are used as a core component of granting nursing licenses in both the U.S. and Canada.
Auto-ApplyIT Technician - Full Time
Computer technician job in Chicago, IL
Why Bally's: Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
As an IT Technician, install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate, efficient, and safe usage of the IT infrastructure.
Responsibilities:
* Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
* Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
* Set up workstations with computers and necessary peripheral devices
* Check computer hardware to ensure proper and efficient functionality
* Install and configure appropriate software and functions according to specifications
* Develop and maintain local networks in ways that optimize performance
* Ensure security and privacy of networks and computer systems
* Provide orientation and guidance to users on how to operate new software and computer equipment
* Organize and schedule upgrades and maintenance without deterring others from completing their work
* Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etcetera)
* Maintain records and logs of repairs and fixes and maintenance schedule
* Identify computer or network equipment shortages and place orders
* Perform other duties as assigned
Qualifications:
* Must be 21 years of age or older
* Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
* Must have a high school diploma or equivalent
* Must have practical experience installing and maintaining systems
* Must have excellent communication, and analytical
* Must have open work availability to work nights, weekends, and holidays
Casino Experience Preferred.
What's in it for you:
* Competitive Salary with annual performance reviews
* Comprehensive health coverage plan that includes medical, dental, and vision
* 401(K)/ Company Match
* Access Perks and Childcare discounts
* Target Salary Range: $21.50 - $25.75/hr
Physical Demands & Work Environment:
* Frequently required to lift up to a maximum of 30 pounds
* Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overhead
* The work environment contains bright lights, loud noise, and stressful situations.
IT Technician
Computer technician job in Rockford, IL
Job DescriptionIT TechnicianWe have an immediate need for an experienced IT Technician to join our client's team. With more than 30 locations across the US, this thriving business is looking for a full-time skilled IT Technician with 2+ years' experience and a passion for customer service. This is a Furst-to-Hire position.Pay: $19.50 to $22/hour DOEHours: 7:30am to 4pmBenefits: FurstStaffing BenefitsUpon completion of a 90-day period on the client's payroll, you will be eligible for these benefits: Health, Dental, STD, LTD, Life Insurance, Employee Discount, Paid Time Off (Sick and Holiday), Referral program, 401(k) with matching program, EAPIT Technician Responsibilities:
Provide exceptional customer service to the organization
Provide support with hardware & software issues
Troubleshoot and resolve network connectivity problems
Assist with installation, configuration, and maintenance of IT equipment
Perform system updates, patches, and backups
Maintain accurate records of all help desk interactions, including issues, resolutions, and user details
Document technical procedures and solutions
IT Technician Requirements:
Minimum of 2 years of experience in an IT support role with a strong technical background
Excellent problem-solving skills
Proficiency with Windows client and server operating systems
Experience with network troubleshooting and support
Familiarity with Active Directory and Office 365
Dedicated and dependable with the ability to build strong relationships with employees
Positive attitude with the ability to work both independently and as a valued team member
Excellent organizational, time management and multitasking skills
Effective communication skills, both written and verbal
Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator) are a plus
Possess a valid driver's license and ability to rent a car, when needed
Ability to lift 50 lbs. on occasion
Ability to travel across states to various branch locations
High school diploma or GED
Apply here, or for more information contact Courtney at 815-229-7810.#FSCLER
Client Service Assoicate
Computer technician job in Chicago, IL
Step into the role of a Client Service Associate and become an integral part of our clients' success stories. As the primary point of contact, you'll build strong relationships with high-level executives, delivering tailored solutions and upholding the esteemed standards of JPMorganChase. With opportunities for career growth and community involvement, join our diverse and innovative global organization to make a meaningful impact in the ever-evolving world of commercial banking.
As a Client Service Associate within JPMorganChase, you will play a pivotal role in managing relationships with our clients, providing support for any issues that may arise with our complex treasury and cash management products and services. With a keen eye for continuous improvement, you will apply innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform. Your role will require you to establish productive relationships with internal stakeholders, leveraging your ability to influence and persuade to drive mutually beneficial outcomes. You will also be expected to demonstrate your data and tech literacy, partnering with Technology and the Business to implement new technology that creates a competitive advantage. Your ability to manage projects, lead aspects of the project management lifecycle, and address concerns with sponsors and impacted parties will be crucial to your success in this role.
Job responsibilities
Develop and maintain long-term client relationships to ensure satisfaction and retention, addressing issues and conducting annual reviews to identify risks and recommend solutions.
Enhance the efficiency and resilience of the operating platform through innovative techniques, contributing to continuous service improvement.
Establish productive relationships with internal stakeholders, using persuasion skills to achieve mutually beneficial outcomes.
Collaborate with Technology and Business teams to implement new technology, leveraging data and tech literacy.
Engage in project management activities, including planning, execution, and addressing concerns with sponsors and impacted parties.
Solicit client input and feedback to determine service improvements, discuss trends/issues with internal partners, and influence product recommendations.
Identify opportunities for digital tools to offer successful self-service solutions and participate in deal team meetings for new products and services.
Required qualifications, capabilities, and skills
Minimum of 3 years of client-facing work experience in a financial services environment.
Demonstrated experience in managing client relationships and applying innovative techniques for process improvement.
Proven ability to establish and maintain productive relationships with internal stakeholders.
Experience in leveraging data and tech literacy to collaborate with internal teams.
The ability to provide quantifiable reporting and present findings.
Excellent verbal, written, interpersonal, presentation, negotiating, and organizational skills.
Strategic thinking with the ability to adapt to change and demonstrated team-building skills.
Preferred qualifications, capabilities, and skills
Developing ability to mentor team members to enhance their skills and foster a collaborative service environment.
Developing proficiency in strategic planning to align client services with organizational goals and client needs.
Proven ability to build and maintain strong client relationships to support long-term business success.
Developing experience learning new operating models, technologies, and industry trends.
Auto-Apply