Computer technician jobs in Alliance, OH

We're seeking a jack-of-all-trades Service Desk Analyst who is interested in a contract to hire opportunity with our client in Shaker Heights. This will be working onsite M-F. The Hiring Team is targeting someone who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech. Required Skills & Experience Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices). Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed. Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies. Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users. Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence. Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently. Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference. Team Collaboration: Works well with others, shares knowledge, and supports team goals.

• 3rd shift: Mon-Thurs, 8p~6a (4 10-hour shifts) - fully on-site, Uniontown, OH • $21hr W2 • 18 month contract • Support an infrastructure upgrade project they have for the next two years. The ideal candidate will have previous experience in IT Help Desk and Tech Support along with Call Center experience. The role involves pre and post validation of IT equipment for a switch upgrade project over 4300 locations nationwide. Close attention to detail, strong communication, and strong documentation experience is required

Eckinger Construction Company, Inc. Canton, Ohio | Full-Time Eckinger Construction is creating a new hybrid role for a Full-Stack .NET Developer who will also support IT systems and managed services across our family of companies. This position is approximately 60-75% software development and 25-40% IT support & systems administration. Our internal applications use .NET, SQL, and DevExpress components, and integrate extensively with external platforms-especially QuickBooks Online (QBO) via REST APIs. This role will help modernize and expand our software ecosystem, support our IT infrastructure, and contribute to future strategic initiatives including AI-driven enhancements to internal tools and workflows. Key Responsibilities Full-Stack Development (60-75%) Develop and maintain .NET / C# applications using DevExpress UI controls, reporting tools, and components. Build and refine REST API integrations, with emphasis on QuickBooks Online (push/pull data, OAuth 2.0). Design and optimize SQL database structures, stored procedures, ETL logic, and data flows. Create automations, workflow tools, dashboards, and integrations that improve operational efficiency. Participate in the architectural design of future enhancements, including AI-assisted features. Maintain source control practices and deployment workflows. Document code, integrations, database models, and business logic. IT Managed Services & Microsoft 365 Support (25-40%) Provide Tier 1-2 IT support across all operating companies. Support and maintain Microsoft OneDrive and SharePoint. Support Microsoft 365, Windows devices, VPN, printers, and networking basics. Assist with security, account management, and hardware lifecycle. Coordinate with managed service providers for escalated issues. Maintain IT documentation and device inventories. Required Qualifications 3+ years of full-stack .NET development (C#, ASP.NET, MVC, REST APIs). Strong experience with DevExpress components. Advanced SQL experience including stored procedures, indexing, and optimization. Experience integrating with cloud-based APIs, ideally QuickBooks Online API. Knowledge of REST, JSON, OAuth 2.0 authentication. Experience administering Microsoft OneDrive and SharePoint. Familiarity with Microsoft 365 and general IT support. Preferred Qualifications Hands-on QuickBooks Online API experience. Power BI dashboard/report development. Familiarity with AI/ML concepts, LLM integrations, or modern AI tooling. Experience with Azure SQL, Azure Functions, or Azure DevOps. Background with construction, job-costing, or manufacturing systems. Ideal Candidate Traits Enjoys both development and IT support responsibilities. Strong problem-solving and communication skills. Comfortable supporting non-technical users across several companies. Excited about future AI-enhanced software initiatives. Compensation & Benefits Competitive salary. Health, dental, vision insurance. Retirement plan with company match. Paid time off and holidays. Professional development and training support.

The Network Systems Administrator is responsible for the management, maintenance, and optimization of the organization's IT infrastructure, including networks, servers, and related systems. This role ensures reliable connectivity, security, and performance while supporting operational goals and ongoing IT projects. What We Offer Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training Responsibilities Network Management: Administer, configure, and maintain network systems, including routers, switches, firewalls, VPNs, and wireless infrastructure to ensure secure and optimal performance. Systems Administration: Manage servers (Windows/Linux), storage solutions, and cloud-based platforms, ensuring uptime, availability, and system health. Monitoring & Troubleshooting: Proactively monitor network and system performance, identify issues, and resolve outages or performance bottlenecks. Security Compliance: Implement and maintain network security policies, perform vulnerability assessments, and manage updates/patches to ensure compliance with organizational and industry standards. Backup & Recovery: Design, execute, and maintain data backup, recovery, and disaster recovery strategies. Project Implementation: Assist in planning and executing IT infrastructure upgrades, expansions, and migrations (e.g., wireless deployments, hardware refreshes, virtualization projects). Documentation & Reporting: Maintain detailed system documentation, network diagrams, and standard operating procedures (SOPs). Provide regular reports on system and network performance. User Support: Provide technical support to end-users, troubleshoot network/system issues, and ensure smooth IT operations across departments. Knowledge & Experience Required 3-5 years of experience in network/system administration, including hands-on experience with network devices, virtualization, cloud platforms, and security tools. Skills: Proficiency in managing Cisco, Sophos, Dell, PaloAlto, Arista, Juniper or similar network hardware. Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS). Strong understanding of network protocols, firewalls, and security best practices. Excellent problem-solving, communication, and project management skills. Preferred Skills: Familiarity with monitoring tools (e.g., PRTG, Auvik, Solarwinds). Experience with scripting (PowerShell, Python) for automation. Knowledge of IT governance frameworks (ITIL) and disaster recovery planning. Education & Certifications Desired Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Certifications: Relevant certifications such as CCNA, Network+, MCSE, or Azure Administrator preferred. Personal Attributes Desired Self-Development Collaborates Cultivate Innovation Detail Orientation Instills Trust Decision Quality Information Management Skills Values Diversity Nimble Learning Job-Specific Knowledge Customer Focus Optimize Work Processes Ensures Accountability Work Conditions Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components. Physically able to participate in training sessions, presentations, and meetings. Some travel may be required. On-Site/Remote from home mixture would be considered, ministry-based office location Barberton Ohio About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills

Join ESMIL Corporation as a Wastewater Treatment Field Service Engineer! Field Service Engineer - Wastewater Treatment Equipment Type: Full-Time Compensation: 75,000 - 95,000 USD Are you a hands-on technician with a passion for troubleshooting, maintaining, and optimizing equipment? ESMIL Corporation is looking for a dedicated Field Service Technician to join our team. In this role, you will play an essential part in supporting our clients on-site, ensuring the seamless operation of our wastewater treatment machinery across various locations. Who We Are: At ESMIL Corporation, we manufacture state-of-the-art wastewater treatment equipment, serving cities and industrial enterprises across the nation. As part of an international company with its base in the EU, our business spans over 30 countries worldwide. We pride ourselves on being at the forefront of sustainable water management solutions, delivering innovative products that are crucial to the water treatment industry. Why ESMIL? Hands-On Role: You will work directly on-site with clients to maintain and optimize our advanced wastewater treatment equipment. Travel Opportunities: Enjoy the variety and experience of traveling to different client sites. Supportive Environment: Be part of a professional team that values collaboration and quality work. What You'll Do: On-Site Support: Travel to client locations to commission, troubleshoot, and repair wastewater treatment equipment. Customer Training: Provide hands-on training to operators and maintenance staff on the proper use and care of equipment. Preventative Maintenance: Conduct routine service checks and provide preventive maintenance report to ensure equipment reliability. Diagnostics: Use technical knowledge and tools to diagnose and resolve mechanical, electrical, and process-related issues efficiently. Documentation: Maintain detailed records of service visits, including reports on diagnostics, repairs, and recommendations. Safety Compliance: Adhere to company and site-specific safety protocols to maintain a secure working environment. What We're Looking For: Technical Expertise: Prior experience in wastewater treatment, machinery assembly, or industrial equipment service. Mechanical and Electrical Skills: Proficiency in reading schematics, diagnosing mechanical issues, and working with electrical systems. Organizational Abilities: Strong organizational skills for managing service schedules, tools, and documentation. Communication Skills: Ability to interact effectively with clients and team members, providing clear instructions and updates. Physical Readiness: Comfortable with lifting up to 50 lbs, working in diverse environments, and traveling regularly. Problem Solver: Strong analytical and troubleshooting abilities to address challenges efficiently. Why Join ESMIL Corporation? Comprehensive Benefits: We provide health insurance for you and your family. Travel Perks: Enjoy paid travel expenses and opportunities to explore different regions. Work-Life Balance: Receive 10 paid vacation days, national holidays, and 5 paid sick days annually. Support for Growth: As we expand, opportunities will be available to take on new responsibilities and grow your skillset. If you're ready to apply your technical skills in a dynamic field role with a growing company that plays a vital part in environmental sustainability, ESMIL Corporation could be the perfect place for you. Apply today and join us! ESMIL Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply today and start your journey with us! ESMIL Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Service Technicians are the heart of our industry. Our technicians work in a safety-first type of environment and don't mind heights or working on mechanical parts. Service Technicians are responsible for performing field maintenance, routine inspections, preventative, and complex repairs requiring strong electrical and mechanical troubleshooting background. Why Work for Crane 1 Pay: $25-$45/hr Time and a half for any work on Saturday Double time pay for any work on Sunday Company Truck, cell phone, boot program, PPE provided Rapid Quote (Bonus Incentive Program) Benefits Day 1: Medical, Dental, & Vision Advancement: Training program into Sales or Management Referral Bonuses up to $2500 Employee-centric: 401K match program, vacation 80 hours year 1 / PTO, tuition reimbursement Service Technician Role & Responsibilities Perform maintenance, inspection, and repairs on overhead cranes within the allowed hours without compromising safety or quality. Perform spot checks to ensure the highest level of quality & workmanship. Working knowledge: electromechanical troubleshooting (480V, 3-phase motor control, VFD, AC/DC). Working at heights & some heavy lifting. Document findings and make consultative recommendations regarding the repair and safety-related concerns to the customer for the inspected equipment. Provide proper checklists and required forms and with customer signatures for all inspection or service-related documentation. Other duties as assigned. Service Technician Required Skills and Experience KNOWLEDGE: A minimum of (2) years of manufacturing/industrial electrical /mechanical experience. SKILLS: Thorough knowledge of electrical theory for power and controls. Thorough knowledge of the mechanical systems of cranes/hoists. Thorough knowledge of simple structural elements Understanding of the OSHA/ANSI standard (is required) The position requires 8 to 12-hour shift work, which can include Saturdays and Sundays. Ensure we maintain a professional, safe, productive, and compliant work environment. ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements. Occasional varied overtime as required by the customer and be available for “on-call” as part of the site requirements. Equal Employment Opportunity (EEO) Statement Crane 1 Services is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. We believe in fostering a supportive environment where every employee is valued and given the opportunity to succeed.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Department: Computer Science Reports To: Program Manager Recruitment Type: Internal Employment Type: Student Non-Union Work Schedule: Days Number of Openings: 0 Job Description: This internship aims to help students develop both technical and soft skills, preparing them to become successful job seekers and employees in the tech field. Internship Responsibilities and Activities: The primary goal of this internship is to review and update the Help is Here (HIH) app. Responsibilities include: Review and update the HIH app. * Develop a project plan for updates and meet with Tri-C counselors and staff to discuss. * Update software. * Update Counselor requests. * Review usage. * Make recommendations for updates based on research. * Other tasks as assigned. As time allows, there may be additional tasks, including: Career Readiness: * Enhance LinkedIn profiles, resume reviews, mock interviews, and more. Communication and Presentation: * Presentations to boost confidence and communication skills. Departmental Projects: * Engage in short-term projects to assist the Computer Science department. Cybersecurity Defense Center Maintenance: * Research and recommend solutions to technical problems. * Monitor system performance and troubleshoot issues. * Install, configure, and troubleshoot network and server systems, hardware, and software. * Provide technical assistance on hardware and software-related issues. Other Technical Projects: * Take part in various technical projects as assigned. Preferred Qualifications: * Currently enrolled IT student. * Programming experience in React Native preferred; strong skills in JavaScript, HTML and React. * Experience using Git and GitHub for source code control. * Experience deploying mobile apps to the Apple and Google store for testing purposes. * Excellent problem-solving and troubleshooting skills. * Passion for the field. Special Note: Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Health insurance Paid time off Benefits/Perks Competitive Compensation based on experience Career Growth Opportunities Exciting fast past career where everyday is different Job Summary We are seeking a knowledgeable IT Technician to join our team. We provide various services to a wide variety of industries. As the IT Technician, you will be responsible for ensuring our customers computer systems, networks, phone systems, camera systems and equipment are operating at peak performance. As a managed services company you will be asked to handle IT support requests and assist customers with their technology needs. Your role is vital to the smooth operation of our customers systems. The ideal candidate has strong technical background as well as excellent customer service and communication skills. We are a growing business that requires its employees to be dynamic and have the ability to multitask. Responsibilities Maintain computer hardware in working order Set up customers workstations (computers, printers, routers, etc) Install and configure software Train customers in best practices in technology and how to use software and equipment Assess security risks and ensure the security of networks and computer systems are maintained Monitor customer networks to ensure optimum performance Provide quick and effective assistance with information technology systems Systems may include phone systems, camera systems and network equipment Help customers remotely and in person with systems configuration, troubleshooting, and maintenance Listen attentively to customers questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with other IT Support and IT management to provide customers with superior service Inform customers about new and upgraded IT products and services Walk customers step-by-step through problem-solving process. Setup new computers, connect computers to domain, setup users in Active Directory and Microsoft 365 online Some overnight travel may be required but is not the norm Other duties may be assigned Qualifications Previous experience as an IT Technician or an IT Certification is preferred Strong troubleshooting and analytical skills Ability to work well as part of a team Strong written and verbal communication skills Understanding of data privacy and security A drivers license is required

Job DescriptionSalary: $26-$35 per hour We are a fast-growing IT Managed Services Provider (MSP) seeking an on-site Tier 2 to support our team. The Tier 2 Technician is responsible for resolving more complex technical issues that go beyond Tier 1support, providing advanced troubleshooting for both hardware and software systems. This role requiresstrong critical thinking skills and a deeper understanding of system architecture, tools, and infrastructure. The technician provides on-site, remote support and is required to participate in on-call rotations toensure timely and effective resolution of technical issues impacting end-users and business operations. Resolve escalated support issues involving hardware, software, and network challenges. Perform software installations, updates, and basic server maintenance. Collaborate with Tier 3 technicians or system administrators to support infrastructure improvements andproject initiatives. Coach or train Tier 1 technicians when necessary. Perform system administration tasks, including overnight backups, system updates, & patch management. Document support activities, solutions, and system changes in the service management platform(Autotask) What We're Looking For: Associates degree and/or bachelors preferred, but not required. 2-4 years of experience in IT or desktop support. Strong technical knowledge of Windows environments, networking basics, and IT tools. Preferred (not required) Certifications: CompTIA Security Plus, Network + Maintain a valid drivers license, registration, and insurance, and own a reliable vehicle. Comprehensive Benefits: As a valued member of our team, you will receive a comprehensive benefits package that supports your health, financial well-being, and work-life balance. Health & Wellness: Comprehensive medical, dental, and vision coverage. Financial Future: Life insurance and 401(k) plan to help you prepare for your future. Time Off:Enjoy a healthy work-life balance with competitive paid time off, including vacation, sick leave, and company holidays. Growth Opportunities: We invest in our employees' growth through ongoing professional development.

A 3rd Shift IT Technician job in Akron, OH is available courtesy of Akkodis. The IT Technician provides a differentiated customer experience to the IT customers by overseeing the health and wellbeing of IT connected systems and performing AutoSys and TWS batch job monitoring across multiple applications and platforms to support retail store operations. The position will monitor workload automation and identify and resolve batch job failures by coordinating support resources for proper triage and resolution including documentation of each incident in the appropriate systems. THIS POSITION IS MIDNIGHT TO 8AM Pay: $20/HR TO $28/HR IT Technician job responsibilities: * Monitors and proactively manages batch job scheduling end-to-end across platforms from a central point of control. * Helps lead incident management process through its lifecycle to ensure effective and efficient responses for major incidents. * Identifies and escalates technical trouble trends impacting store operations. * Responds to incoming calls, provides input on health of systems and coordinates escalation processes pertaining to incidents that impact store operations. * Assigns unresolved issues to the appropriate resolving groups via trouble tickets. Qualifications: * 2-4 years related experience required. * Working knowledge of Microsoft Teams, Outlook, Word and Excel. * MUST BE ABLE TO WORK MINIGHT TO 8AM FIVE DAYS A WEEK * Familiarity with ServiceNow or digital workflow applications is a plus. * Working knowledge of AutoSys, SolarWinds, Nagios software is highly desirable; Maestro/TWS knowledge would be a plus. * Computer software and/or hardware technical training and/or earned college hours is a plus. If you are interested in this 3RD shift IT Technician job in Akron, OH, please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact *****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ********************************************** The Company will consider qualified applicants with arrest and conviction records. Pay Details: $20.00 to $28.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ************************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Summary The IT Support Specialist is responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. This role ensures smooth operation of IT systems by troubleshooting problems, performing installations, and delivering user training when needed. Key Responsibilities Respond to helpdesk tickets, phone calls, and emails to resolve technical issues promptly. Install, configure, and maintain desktops, laptops, printers, and other IT equipment. Set up user accounts, permissions, and access controls in accordance with company policies. Troubleshoot and resolve issues related to operating systems, applications, and connectivity. Assist with onboarding new employees by preparing devices and providing basic IT orientation. Maintain accurate documentation of support requests, resolutions, and system configurations. Monitor system performance and escalate complex issues to senior IT staff when necessary. Ensure compliance with IT security standards and company policies. Other duties as assigned Continuous Improvement Responsibilities Identify recurring technical issues and propose solutions to reduce future incidents. Analyze support processes and recommend improvements to enhance efficiency and user experience. Document and update troubleshooting procedures to reflect best practices and lessons learned. Collaborate with team members to implement automation or tools that streamline support tasks. Stay informed about emerging technologies and suggest upgrades or process changes that align with organizational goals. Participate in regular reviews of IT systems and workflows to ensure continuous optimization. Education and Experience Associate's or Bachelor's degree in Information Technology or a related field OR 1-3 years of experience in IT support, helpdesk, or technical support roles OR An equivalent combination of education and experience. Preferred Skills and Attributes Strong troubleshooting and problem-solving skills. Knowledge of Windows/Mac OS, Microsoft Office Suite, and common business applications. Familiarity with networking basics (TCP/IP, DNS, VPN). Excellent communication and customer service skills. Preferred Certifications CompTIA A+ CompTIA Network+ Microsoft Certified: Modern Desktop Administrator Physical Demands Sitting for extended periods while working at a computer. Standing and walking intermittently throughout the day. Navigating industrial environments, which may include noise, dust, or temperature variations Wearing PPE (Personal Protective Equipment) such as safety glasses or steel-toe shoes when required. Escorting candidates or visitors through the facility. Lifting requirements up to 10 lbs. frequently and up to 25 lbs. occasionally.

LOCATED IN AURORA, OHIO*** About Us LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure an uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: IT Support Specialist The IT Support Specialist provides Tier 1 and Tier 2 technical support across the organization, ensuring that employees have reliable access to the hardware, applications, and systems they need to perform at their best. This role works hands-on with Windows devices, Microsoft 365, enterprise applications, networking basics, and manufacturing-floor tools. This is a great opportunity for someone early in their IT career who thrives in a fast-paced environment, enjoys solving technical problems, and takes pride in providing excellent service. Key Responsibilities: End-User Support Provide Tier 1 & Tier 2 support for desktops, laptops, mobile devices, and corporate applications. Troubleshoot issues involving connectivity, user identity/access, device performance, and software errors. Support both office employees and manufacturing-floor personnel. System Setup & Configuration Set up and configure Windows devices, printers, user accounts, MFA/security tools, and standard apps. Assist new hires with workstation setup and onboarding support. Application & System Support Assist with ERP system support and enhancements. Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and general business applications. Participate in new system rollouts, upgrades, and implementation projects. Ticketing & Documentation Log, track, and resolve support tickets according to defined SLAs. Maintain accurate documentation, device lifecycle records, and asset inventory. Report recurring issues to the IT team to drive long-term solutions. Operational Support Assist with hardware imaging, network troubleshooting, and basic IT maintenance tasks. Support IT initiatives and contribute to continuous improvement of support processes. Qualifications: Required 1-4 years of IT support, help desk, or service desk experience. Strong troubleshooting abilities across hardware, software, and networks. Excellent communication and customer service skills. Hands-on experience with: Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Windows operating systems Basic networking (DNS, DHCP, Wi-Fi, VPN) Ability to support manufacturing-floor technology and work onsite as needed. Preferred Experience with ERP systems, ticketing platforms, or endpoint management tools. Exposure to Active Directory or Azure AD. Knowledge of IT asset management practices. Education Associate degree or higher in Information Technology, Computer Science, or a related field preferred. Equivalent hands-on experience will be considered in lieu of a degree. Industry certifications are a plus, including: CompTIA A+, Network+, Security+ Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Modern Desktop Administrator Associate Who Thrives in This Role Someone who loves solving problems and helping people Someone who communicates clearly and stays calm under pressure Someone who is eager to learn and grow in an enterprise IT environment Someone who takes initiative and follows through What We Offer: Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working with Us: Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Requirements:

Our Quality Engineers are the backbone of our agile teams, dedicated to perfecting every line of code and ensuring our software shines. Dive into the world of quality assurance and be part of a cutting-edge team that tests, troubleshoots, and transforms software into seamless, reliable solutions. You'll harness your skills in test automation, scripting, and problem-solving to identify and fix issues before they become problems. Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship. Job Responsibilities * Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit. * Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship. * Participates in summer internship program events, including Lunch and Learns. * Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors. * Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects. * Takes responsibility for administrative and support tasks of the department. * Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions. * Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors. * Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions. * Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities. * Develops business skills in communication and shadowing other professionals. * Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors. * Attends business unit meetings as assigned and creates and delivers presentations. * Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship. * For field roles, only: Expected to drive/travel at least 25% of working time to perform essential functions. * This may involve traveling on short notice or other daily driving duties as assigned. Job Qualifications * High School Diploma or General Education Diploma (GED) and/or commensurate experience. * Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months. * For field roles, only: Valid driver's license and a driving record that conforms to company standards. Location Hybrid defined as three (3) or more days per week in the office. Behavioral Competencies * Collaborates * Customer focus * Communicates effectively * Decision quality * Nimble learning Technical Skills * Data Analysis and Reporting * Information Systems * Continuous Learning * Data Entry * Time Management * Business Analysis * Problem Solving This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Technical Support Analyst (Infrastructure Upgrade Project) Duration: 18 months Pay rate: $21/hr Interviews: Week of January 5th, start likely January 12th Training period: Day shift during training period (while you wait for security clearance from the end client) Two shifts to choose from ( whatever best fits your schedule, but cannot change once you're locked into a shift ): Group 1 - 7PM-4AM EST Monday-Friday (hour for lunch or leave an hour early, only 8-hour shifts, but generally available during these hours) Group 2 - 8AM-5PM EST Saturday-Wednesday (hour for lunch or leave an hour early, only 8-hour shifts, but generally available during these hours) *Will need to pass a background check, possibly drug screen* Overview: Our client is undertaking a major infrastructure upgrade project and is seeking a Technical Support Analyst to join their team. Key Responsibilities: Perform pre- and post-validation of IT equipment for a nationwide switch upgrade project (communicate with technicians who are in the field while you are in the office). Provide technical support and troubleshooting for hardware and network components. Document processes, findings, and resolutions with high attention to detail. Communicate effectively with internal teams and stakeholders to ensure smooth project execution.

IT Support-Help Desk Analyst responsible for company-wide end-user support of Hardware, Software, Mobile devices, and PC refresh. Duties include investigating, researching, troubleshooting, and escalating issues in a timely and appropriate manner. Minimum six months to three years of HelpDesk/IT Support or Internship in the IT Support arena Windows, PC refresh exp, Active Directory, and hands-on exp supporting mobile devices. Troubleshooting hardware devices(keyboards/mouse) Must be on-site 5 days a week, with the potential of a hybrid schedule after 3 months of training. Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.