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Patent Prosecution Attorney - Software & Tech
Vanguard-Ip
Computer technician job in Washington, DC
A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law.
#J-18808-Ljbffr
$74k-106k yearly est. 5d ago
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Trade Support Analyst
Asset Staffing, Inc.
Computer technician job in Baltimore, MD
Investment Bank located in Baltimore, MD seeks Trade Support Analyst within it's Global Wealth Management group..
Applicants should have recently graduated with a degree in Finance, Economics, Business or any related discipline.
Applicants should reside in the Baltimore area as this role is Hybrid and attendance on-site is mandatory 3 days per week.
Description:
- Hybrid: 3 days in office, 2 remote
Top Skills
- 1-3 years of financial services industry experience
The role we are hiring for is with in our clearance operations team. The Clearance team covers the trade matching process for Wealth Management Fixed income and equity trading flow. The team works closely with the business, technology, and multiple internal teams to ensure timely clearance of trades prior to settle date.
QUALIFICATIONS
- Bachelor's Degree
- 1-3 years of financial services industry experience; ideally with project management experience
- General knowledge of financial markets and investment products, specifically equities and options
- Demonstrated leadership ability and experience managing people
- Excellent written and verbal communication skills
- Self-motivated with a high degree of attention to detail
- Ability to adapt in fast paced environment with focus on innovation and flexibility
- Efficient time management skills and ability to prioritize competing urgent tasks
- Team player with the ability to work effectively in a team or independently
- Ability to quickly learn and apply knowledge
- Demonstrated relationship building skills with stakeholders, peers, and all levels of management
- Strong reasoning and problem-solving skills
- Ability to think and act like an owner
- Proficiency in Microsoft Excel, VBA a plus
For immediate consideration contact:
Jim Byrnes
212-430-1054
$62k-106k yearly est. 3d ago
Help Desk Supervisor/Sr. User Trainer
Centurion 4.7
Computer technician job in Washington, DC
Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC.
We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements.
Primary Responsibilities:
Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website.
Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management.
Create, modify and run daily, weekly, monthly and quarterly reports, as requested.
Provide technical support to new and current users of the internal database system.
Assist in testing database functionality following upgrades or fixes.
Make updates to website based on specific data points at regular intervals.
Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting.
Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments.
Basic Qualifications:
Excellent written and oral communication skills.
Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint.
Experience using Drupal, TEAMS or TEAMS Apps.
Experience with SharePoint (Administrative Role)
Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred.
At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred.
Must have hands-on familiarity with the network, telecommunications, and operating systems
environment of the applications being supported.
Should be an expert user of the Government's word processing, spreadsheet, and email systems.
Must be a U.S. Citizen and able to obtain a Public Trust clearance.
Preferred Qualifications:
Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred.
Undergraduate degree valued.
Prior supervisory experience strongly preferred.
Experience with DOJ office automation environments extremely helpful.
Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred.
Experience using payroll systems, and financial management systems a plus.
At least one year of experience in automated litigation support preferred.
$66k-87k yearly est. 17h ago
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law EnforcementTraining Center (FLETC)
ITC Federal, Inc. 4.7
Computer technician job in Fairfax, VA
Microsoft Certified Technology Specialist (MECM) - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1444 Remote No
JOB TITLE: Microsoft Certified Technology Specialist - MECM
GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC)
POSITION INFORMATION: Full-Time Position
LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal.
POSITION TIMING: Contingent on Contract Award
ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.
Program Overview:
The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad.
Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure.
This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The Microsoft Certified Technology Specialist (MECM) will play a key role in deploying, managing, and maintaining endpoint systems critical to FLETC's operational success.
Position Summary:
The Microsoft Certified Technology Specialist - MECM will support enterprise-level endpoint management operations, ensuring effective deployment, administration, and maintenance of Microsoft System Center Configuration Manager (SCCM/MECM) environments across multiple PCs and servers. This position is ideal for an experienced IT professional with strong technical expertise in Windows systems administration, software deployment, and endpoint configuration management.
The specialist will also contribute to the planning, configuration, and enhancement of MECM systems to meet evolving DHS and FLETC requirements. Experience managing Apple systems through MECM is preferred but not required.
Responsibilities
RESPONSIBILITIES:
Administer, deploy, and maintain Microsoft Endpoint Configuration Manager (MECM) across a medium-to-large enterprise environment supporting multiple Windows-based systems.
Plan, configure, and implement MECM site systems, distribution points, and management points to ensure secure, scalable, and efficient operation.
Manage operating system deployment (OSD), software distribution, and patch management processes using MECM.
Develop and maintain automation scripts and documentation to streamline configuration and deployment processes.
Collaborate with system administrators, engineers, and security personnel to ensure MECM compliance with DHS and FLETC policies and standards.
Troubleshoot and resolve issues related to MECM infrastructure, client communication, and software deployments.
Provide technical input for enterprise imaging, endpoint lifecycle management, and software standardization efforts.
(Preferred) Support Apple device management within MECM where applicable.
Qualifications
REQUIRED:
Minimum of 3 years of experience in a medium-to-large enterprise environment supporting multiple Windows PCs and servers.
Microsoft Certified Technology Specialist (MCTS) certification or equivalent in MECM/SCCM administration.
Proven proficiency in administering and deploying Microsoft System Center Configuration Manager and associated site systems.
Strong understanding of Windows-based operating systems, system deployment, and configuration management.
Excellent troubleshooting and analytical skills with attention to detail.
Ability to obtain and maintain a USCIS Public Trust clearance.
DESIRED:
Experience managing Apple devices within MECM or other enterprise management platforms.
Familiarity with PowerShell scripting, Active Directory, and Group Policy management.
ITIL certification or experience applying IT service management principles.
Strong documentation, communication, and customer service skills.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment.
ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
$78k-104k yearly est. 3d ago
Advanced Technical Support, Blue Planet Portfolio Specialist
Ciena 4.9
Computer technician job in Severn, MD
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Are you ready to elevate your career with cutting-edge software and a team of industry professionals? Blue Planet, a division of Ciena, is seeking a talented Blue Planet Portfolio Support Engineer to join our Advance Technical Support Team. This mid-entry level role offers the opportunity to work closely with Customers, Blue Planet Solution Experts, Global Engineering Community, R&D Engineering, and PLM teams to support applications integrated into Blue Planet products and platforms.
How You Will Contribute:
Provide technical support to customers using the Blue Planet Software Portfolio, troubleshooting and resolving software and system-related issues.
Collaborate with cross-functional teams, including Blue Planet Solution Experts, Global Engineering Community, and R&D Engineering, to identify and resolve product bugs and issues.
Maintain high levels of customer satisfaction through effective communication and prompt issue resolution.
Develop workarounds to address functionality shortcomings and minimize customer dissatisfaction.
Assist with multi-product interoperability issues between Blue Planet products or third-party software/equipment.
Provide valuable feedback to account, PLM, and R&D teams to improve product functionality in future releases.
Advocate for customers within Ciena and represent Ciena effectively to customers.
The Must Haves:
Bachelor's degree in network engineering, systems engineering, computer science, or a related field, or equivalent work experience.
Multitasking and adaptability to shifting priorities and market demands.
Exceptional presentation and communication skills.
Strong organizational skills to balance and prioritize case load effectively.
Proficiency in documenting cases with relevant information and time tracking.
Self-motivated with excellent time management skills and the ability to work independently.
Excellent customer service interaction skills, particularly in high-pressure situations.
Nice to Haves:
Expertise in virtualization environments such as VMware ESXi, KVM, and XEN.
Experience with Linux/Unix operating systems and networking technologies/protocols, including Ethernet/MEF, MPLS, IP, VPNs, TCP, UDP, IGP (ISIS, OSPF), BGP, L2/L3 VPN, SNMP, Syslog, ICMP, and SSH.
Proficiency in Python and Shell scripting.
Familiarity with databases such as PostgreSQL, MySQL, ClickHouse, or graph databases (e.g., Neo4j).
Understanding of Docker, microservices, Open vSwitch, Kubernetes, and cloud-based technologies.
Experience with monitoring tools like Nagios and Grafana.
Knowledge of CRMs (e.g., Salesforce or other ticketing systems) and source control systems (e.g., SVN, GitHub).
Certifications such as CCNA, AWS, Google Cloud, or similar qualifications.
#LI-BS1
Pay Range:
The annual pay range for this position in Canada is C$67100 - C$107300.
The annual pay range for this position in US is $65500 - $104700.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$65.5k-104.7k yearly 1d ago
Genesys Technical Specialist
LMI Consulting, LLC 3.9
Computer technician job in Tysons Corner, VA
Job ID 2025-13238 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Full-Time
LMI is seeking a dynamic and strategic Genesys Practice Manager to cultivate, strengthen, and advance our partnership with Genesys and lead go-to-market architecting for LMI's Call Center as a Service (CCaaS) solutions. This role requires a self-starter who can drive strategic initiatives, manage go-to-market efforts, support business development teams as a platform expert, and enable LMI's delivery teams to maximize value from the partnership. The ideal candidate blends Genesys technical acumen with business development savvy, and thrives in a mission-driven, collaborative environment.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Serve as the primary point of contact and strategic lead for LMI's alliance with Genesys.
Develop and execute joint business development strategies, co-marketing campaigns, and enablement programs.
Collaborate with Genesys teams to align roadmaps, identify mutual growth opportunities, and co-sell solutions.
Lead business development opportunities, securing and leading client discussions, bringing Genesys platform expertise and leading solutioning discussions.
Train and equip internal delivery teams on Genesys capabilities, certifications, and integration best practices.
Track partnership health metrics, report on performance, and recommend refinements to improve outcomes.
Represent LMI at Genesys events, alliance summits, and internal leadership showcases.
Work cross-functionally with sales, marketing, delivery, legal, finance, and executive leadership.
Lead proposal development for opportunities involving Genesys capabilities, ensuring alignment with both client needs and alliance expectations.
Qualifications
Minimum Requirements:
Bachelor's Degree or higher.
Minimum of 5 years' experience in alliance or partnership management in support of the Genesys and other platforms.
Demonstrated success managing strategic technology alliances (experience with Genesys or similar ecosystems strongly preferred).
Strong business development, cross-functional collaboration, and communication skills.
Ability to translate technical capabilities into business value, especially in federal or regulated environments.
Proven track record developing and executing joint marketing and go-to-market activities.
Comfort working in matrixed environments and liaising across domains including sales, delivery, and executive leadership.
The ablity to obtain/maintain necessary security clearance
Desired Qualifications:
Experience in the federal sector with technology solution sales or partnerships.
Understanding of Genesys platform modules (ITSM, CSM, ITOM, IRM, HRSD, App Engine, etc.) and deployment best practices.
Certifications in Genesys (e.g., Genesys Sales Representative, System Administrator, Certified Technical Architect).
Familiarity with solution-based contracting and government procurement processes.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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$88k-117k yearly est. 3d ago
Help Desk Technician
Leisnoi, Inc.
Computer technician job in Baltimore, MD
Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary Grade Date Needed By Job Type Full-time Travel
JOB DESCRIPTION
Help Desk Technician
Reports to: IT Project Manager - Professional Services Line of Business
Subsidiary: Leisnoi Enterprise Solutions, LLC
Location: Baltimore, MD or Durham, NC
Job Status: Regular Full -Time
Position Summary:
Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems.
The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems.
Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP).
Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required.
The Contractor Shall:
Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability.
Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquires for hardware and software.
Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2).
Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
Gather information and follow required diagnostic procedures.
Adhere to the Standard Operating Procedures (SOP).
Job Qualification:
The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.
Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.
Office Location and Travel: Durham, NC or Baltimore, MD
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Candidates can email their resumes to and must also apply online at Leisnoi.com.
Leisnoi is an Equal Opportunity Employer
Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V
# of Hires Needed
4
Exemption Type
Non-Exempt
$41k-73k yearly est. 1d ago
Helpdesk Support Specialist - Tier 1
The Hanover Research Council 4.6
Computer technician job in Arlington, VA
Hanover Research - Tier 1 Helpdesk Support Specialist
Arlington, VA
Hybrid Opportunity
Hanover Research is seeking aTier 1 Helpdesk Support Specialistwho will provide support to end users throughout the organization. Reporting to the IT Systems and SupportManager, this role willserve as a first point of contact for all IT-related helpdesk inquiries.This role will perform basic IT helpdesk responsibilities that are well documented, such as new user creation in multiple IT and Enterprise Application systems,coordinating equipment shipments with employees, and basic troubleshooting.This is an excellent opportunity for individuals looking to start a career in IT, with training and documentation provided to support professional growth.
Responsibilities
Initial contact:Serve as the first point of contact for users reporting technical problems through help desk tickets.
Basic troubleshooting:Diagnose and resolve common hardware, software, and network issues, such as password resets, software installations, Single Sign On, and connectivity problems.
User guidance:Guideend-users through basic troubleshooting steps and solutions.
Escalation:Recognize when an issue is beyond their scope and escalate it to Tier 2 support,other specialized teams, or convert to achange request "CR".
ITSM System Hygiene: Review tickets and CRs on a regular basis to ensure things areclosedout in a timely manner.
Documentation:Document all issues, troubleshooting steps, and resolutions in a ticketing system.
Customer service:Maintainstrong customer service skills to ensurea positiveuser experience.
Enterprise Cloud Applications:Assistwith user setup, password resets, basic training, and other tier 1 responsibilities for Enterprise Applications such as Salesforce, Workday, FreshService,DocuSign, etc.
End user hardware lifecycle management:Arrange shipping and tracking of new and replacement user laptops,securely wipe laptop data.
Qualifications
High school degreerequired
Associate's degree in IT or related fieldor 2 years' experience in a similar rolepreferred.
Basic understanding of computer hardware, operating systems (Windows/mac OS), and common software applications
Familiarity with cloud-based platforms such as Microsoft 365, Google Workspace, or Salesforce (training provided)
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to follow written documentation and standard operating procedures
Willingness to learn and adapt in a fast-paced environment
Ability to prioritize and manage multiple tasks with attention to detail
Ability to work independently and as part of a team
Interest in pursuing a career in IT support, systems administration, or Enterprise Cloud Applications Administration or Development
Location
Officeis located in Arlington, VA
HybridRole. In-office Tuesdays and Thursdays and as needed.
#Remote #LI-Remote
Benefits
Starting at 18+ days Paid Time Off
14 paid holidays including Martin Luther King Jr. Day, Juneteenth, and Indigenous People's Day, and personal holidays
401(K) employer matchingprograms
Comprehensive health and dental benefits package
Health and wellness packages with discounts to local gym
Community service opportunities
In-office snacks and beverages
Compensation
Hanover Research strives to create compensation and benefits programs that are competitive,equitable,and fair. The compensation range for this role at the company is$50,000 - $60,000. Please note that the base salary offered is contingent on the candidate's job-relatedknowledge, skills, and experience. Our base pay range isdeterminedby the role and the market.
Hanover believes in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help youplan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on our Hanover Research Careerspage or please talk to your Recruiter to learn more.
About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients.Headquarteredin Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, andaccountexecutives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021. To learn more about Hanover Research, visit************************
Hanover Values
Business Building - We build our business quickly and intelligently and we help our clients do the same
Thought Leadership and Innovation - We strive constantly to deliver better information in a better way
Service - To our clients and our community, service is our guiding principle
Leadership and Mentorship - Our talent is our greatest asset, and we hope to help our people be their best
Firm Citizenship - We are optimists who believe there are endless possibilities for our company and ourselves
How to Apply
If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you tosubmityour resume and any other supporting materials.
Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and needassistancein accessing our website or completing a job application, please contact Hanover Research at or via email . All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodation.
Hanover Research is an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, compensation, training, promotion, transfer, leaves of absence, and termination.
$50k-60k yearly 2d ago
Summer 2026 Internship in Deep Learning and Computer Vision - Secret ClearanceRequired
Expedition Technology
Computer technician job in Herndon, VA
Are you passionate about deep learning and artificial intelligence? Do you want to work on cutting-edge projects that make a real impact? Join our team as a summer intern at Expedition Technology (EXP) to work on our applied research and development programs! We collaborate with the US Department of Defense and Intelligence Communities to develop novel solutions using AI/ML and software engineering to solve challenging problems. As an intern, you'll have the opportunity to work on innovative projects, gain hands-on experience, and contribute to groundbreaking advancements in the field. If you're ready to take on new challenges and make a difference, apply now and be a part of our transformative team!
What will you do as an intern at Expedition Technology?
Learn & Develop: Delve into machine learning systems. Craft novel algorithms for applications in computer vision or digital signal processing
Implement: Leverage Python to develop and train robust machine learning models, ensuring their efficacy in various tasks and scenarios
Collaborate: Engage in data processing pipelines, training ML systems, analyzing outcomes, and tackling real-world issues alongside our motivated team
Key Details:
Location: Onsite at Expedition Technology HQ, Herndon, VA.
Compensation: $33.50/hr.
Duration: Full-time (40 hours/week) Summer 2026
Is an EXP summer internship right for you?
In order to be eligible you should meet the following criteria:
United States citizenship is required for security clearance purposes
Currently enrolled student pursuing a college degree in computer science, electrical engineering, math, physics, or other STEM-related field
Entering final year of an undergraduate or graduate program with an anticipated graduation date of December 2026 or May/June 2027
Have an active US Government-issued Secret clearance
Proficiency in modern programming languages (Python preferred)
Familiarity with command line and version control (Git) experience
Demonstrated interest in machine learning (courses, clubs, projects, etc.)
Interest in working in defense and/or intelligence post-graduation
Must be willing to undergo background investigation process for a US-government issued security clearance
What's it like being a summer intern at Expedition Technology?
Get a first-hand perspective from our 2025 summer intern team by reading this blog post.
About Expedition Technology (EXP)
Positioned in Northern Virginia's tech hub, EXP is a booming, employee-owned entity that crafts advanced solutions for the defense and intelligence sectors. We champion innovation, promote individual growth, and thrive on collaboration.
Want to learn more about Expedition Technology?
Read about our work, our culture and our accolades on our website and LinkedIn.
We're committed to embracing diversity:
At EXP, we believe in the power of diverse minds. All applicants will be considered without bias. We're an Equal Opportunity Employer that cherishes creativity sparked by varied backgrounds.
Who is Expedition Technology?
Expedition Technology (EXP) designs, develops, and delivers innovative, advanced signal, image, and multi-INT solutions for the defense and intelligence communities. We leverage advanced algorithms, platforms, and technologies to solve our customers' most complex, demanding, and urgent C4ISR challenges. Our culture promotes individual growth and opportunity, prioritizes a collaborative team spirit, and invites the intellectually curious to creatively solve challenging problems. Headquartered in Northern Virginia's high-tech corridor, EXP is a rapidly growing, privately held, employee-owned company that pushes the boundaries of what is possible every day.
Interested in joining our team? Let's explore together.
To learn more about EXP and discover why we are an award-winning workplace, visit ourweb siteand follow us on LinkedIn.
Join Our Team and Enjoy Exceptional Benefits!
Expedition Technology (EXP) offers a flexible, self-directed benefits package that is designed to fit your individual needs.Here's a glimpse of the outstanding benefits you can enjoy when you join our team:
Company-paid medical, dental, and vision insurance
Generous Time Off: Enjoy 12 paid holidays, up to 33 days of PTO, and generous sick leave
Robust 401(k) Plan: Benefit from up to a 12% company contribution, including a 3% safe harbor, 6% match, and up to 3% additional as a form of profit sharing.
Student Loan Repayment: Take advantage of our unique option to reallocate a portion of your 401(k) match funds to repay student loans, helping you achieve financial freedom faster.
Paid Parental Leave: Six weeks of paid leave for the primary caregiver and 2 weeks of paid leave for the secondary caregiver for you to bond with your new family member.
Tuition Reimbursement: Pursue further education with up to $5,250/year available to support your continuous learning and growth.
Referral Bonus Program: Earn rewards for bringing talented individuals into our team.
Exclusive Entertainment Perks: Enjoy free tickets to sporting events, theater, concerts, and more, adding fun and excitement to your life.
Onsite Amenities: Stay fit and healthy with our free, onsite fitness center, active workstations featuring treadmill and bike desks, and enjoy our onsite cafeteria with reduced-cost options.
Inspiring Work Culture: Thrive in a collaborative, creative, and supportive culture where you are encouraged to push boundaries, take risks, and enjoy the rewards.
Join us and be part of a team that values your well-being and professional growth. Apply today and take the first step towards a fulfilling career with us!
EXP is proud to be an Equal Opportunity Employer that believes a diverse range of talent creates an environment that fosters creativity and innovation
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, genetic information, or protected veteran status.
$33.5 hourly 17h ago
IT Infrastructure Intern
Conference of State Bank Supervisors (CSBS 3.7
Computer technician job in Washington, DC
Unlock Your Potential with the CSBS Summer Internship Program
For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight.
Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation.
This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided.
If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact.
Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career!
Values Instilled Behaviors for Excellence (VIBE)
At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!
Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!
Intern Position Summary
The IT Infrastructure Operations Intern will work with the Director, Infrastructure Engineering, serving as a technical resource on multiple projects at the CSBS. The candidate will assist the Enterprise Infrastructure team with support tasks such as: end-user support (assisting helpdesk if necessary), Microsoft M365 Office applications and services, end user hardware & software, mobile devices, conference room audio visual solutions, and Amazon Web Services environment. The candidate may also evaluate new technology solutions, perform market research, best practices study, Proof of Concept development, solution comparison matrix analysis, assist with compliance remediation, assist with systems assessments and remediation as well as work with Engineers on solution implementation.
Essential Functions
Assist with M365 environment and end-user support.
Develop and maintain solutions.
Utilize generally accepted best practices for documenting code.
Participate in Requirements Review and technical presentations.
Work effectively with contractors and outsourcers providing technology services to CSBS.
Develop and make presentations to non-technical stakeholders.
Create and run scripts designed to either pull or update data experience with PowerShell
Provide compliance remediation within the Infrastructure Operations environments.
Document processes and procedures.
Update/modify group policies for testing.
Education and Experience
Currently pursuing a degree in Computer Science, Information Technology (IT), Cyber Security, Data Analytics, or a related field.
Coursework prerequisites: Windows Server Administration, Fundamentals of Networking, or similar.
Knowledge, Skills, and Abilities
Excellent written and verbal communication skills.
Ability to manage multiple tasks and projects with attention to detail and timelines.
Ability to collaborate effectively with diverse teams, including data stewards, IT staff, and other stakeholders.
Knowledge of the intersection of information technology and state financial regulation.
Ability to identify patterns and generate actionable insights.
Requirements
Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
Candidate must be in the DC area and able to work in the CSBS office as needed.
Compensation at CSBS
At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency.
In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers.
Sponsorship
Please note that CSBS is not able to provide employment sponsorship for this position.
$35k-49k yearly est. 1d ago
Network Operations Center Specialist
Adnet Systems, Inc. 3.8
Computer technician job in Greenbelt, MD
The AEGIS contract has an immediate need for a Network Operations Center/System Support Specialist at NASA's Goddard Space Flight Space Center (GSFC) in Greenbelt, Maryland. The AEGIS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. This position supports ensuring that Telemetry and Command data flows for NASA's spacecraft and aeronautical missions flow smoothly.
Job Responsibilities:
* Support NASA Communication (NASCOM) at GSFC, a fully integrated 24x7 network operations center, including working non-standard shifts, weekends, holidays, and mission-critical coverage periods as required.
Monitor and troubleshoot NASA's Mission Network using a suite of network management, diagnostic, and performance-analysis tools to ensure continuous, reliable communications for mission-critical operations.
* Provide operational oversight and basic maintenance support for enterprise network equipment, including Cisco routers and switches and Juniper routers, following established configuration and change-control procedures.
* Operate and support NASA-unique communications hardware, ensuring proper functionality, timely fault isolation, and adherence to mission-specific operational requirements.
* Support day-to-day network operations by responding to alerts, analyzing anomalies, escalating issues appropriately, and maintaining situational awareness of all active mission circuits and services.
* Collaborate directly with other NASA centers, mission partners, and external customers to resolve real-time network, dataflow, and system-level issues that are unique to NASA's mission environment.
* Participate in the testing, validation, and implementation of new network services, upgrades, and technology integrations, including documenting results and providing operational feedback.
* Maintain accurate operational logs, incident reports, and shift-handover documentation to ensure continuity across a 24x7 mission operations environment.
* Adhere to NASA operational standards, security requirements, and configuration management practices, ensuring compliance with all mission and agency directives.
* Successfully complete both a written and practical certification exam covering NASCOM operations and Mission Network procedures within 180 days of hire.
* Contribute to continuous improvement efforts, including updating procedures, identifying operational risks, and recommending enhancements to tools, workflows, and monitoring capabilities.
Required Education and Experience:
* High School and four years of experience.
Desired Education:
* Bachelor's degree in a related field and 10 years of relevant experience, or a high school diploma and 15 years of relevant experience.
Skills:
Required
* Strong understanding of TCP/IP networking concepts, including routing, switching, and protocol behavior in mission-critical environments.
* Proficiency in IP addressing, subnetting, and network segmentation, with the ability to interpret and apply addressing schemes in real-time operations.
* Excellent written and verbal communication skills, with the ability to clearly document issues, coordinate with peers, and communicate with mission partners.
* Hands-on experience with industry-standard networking platforms, including Cisco, Juniper, and Ciena devices.
* Effective cross-team communicator, capable of coordinating network and customer issues with engineering, operations, and external technical groups.
* Ability to multi-task in a high-tempo operational environment, responding quickly and accurately to real-time dataflow and network anomalies.
* Willingness and ability to work non-standard hours, including rotating shifts, nights, weekends, and holidays in a 24x7 mission operations center.
* Familiarity with network monitoring and management tools, such as NNMi, Spectrum, MRTG, or similar platforms.
* Experience supporting Wide Area Network (WAN) connectivity, including troubleshooting, performance analysis, and fault isolation.
Desired
* Familiarity with standard trouble-ticketing workflows and incident management processes; currently utilizing BMC Remedy and transitioning to ServiceNow.
* Experience using data analyzers, network probes, and diagnostic/performance measurement tools to isolate and resolve complex network issues.
* Proficiency with basic network diagnostic commands, including traceroute, ping, and related utilities.
* Knowledge of WAN transport technologies, such as SONET, MPLS, and other carrier-grade protocols.
* Experience working with commercial telecommunications carriers, such as AT&T, Verizon, or equivalent service providers.
* Understanding of transmission principles and legacy transport technologies, including T1, T3, DS-3, OC-3/48, and related circuits.
* Knowledge of serial interfaces and standards, such as RS-232, V.35, and RS-449.
* Basic familiarity with Linux, including navigation, log review, and simple command-line operations.
Clearance:
* Candidate must have or be able to obtain a Public Trust with a Level of Confidence of 50 or higher.
Desired Certifications / Training:
* Holds either a current CCNA, CCNP or JNCIA
Travel (if any):
* Occasional travel to Huntsville, Alabama may be required.
$57k-85k yearly est. 3d ago
Tenure-track positions in Electrical & Computer Engineering at all Ranks
Johns Hopkins University 4.4
Computer technician job in Baltimore, MD
General Description
Johns Hopkins University is going through amajor new investmentin data science and the exploration of artificial intelligence. TheDepartment of Electrical & Computer Engineeringis embarking on an aggressive hiring effort for multiple tenure-track positions.
While we consider all areas of Electrical and Computer Engineering, we are primarily seeking excellent candidates whose research falls into one of the following research areas:
Computer Engineering and Artificial Intelligence. Computer Architecture; energy-efficient hardware; edge computing; embedded systems; hardware security; integrated systems and power electronics.
Communications, Networks, and Artificial Intelligence. Software defined networking; network security; mobile networking; coding/compression; AI in wireless.
We are particularly interested in interdisciplinary researchers whose who are considering applications over a wide range of areas including national security, societal safety, materials design, public health, clinical care, neuroscience, space systems, and policy.The faculty will be part of the University's new Data Science and AI Instituteand have access to its unparalleledcomputational infrastructure.
The Department of Electrical & Computer has 32 full-time tenured and tenure-track faculty members, 8 research and 3 teaching faculty members, 150 PhD students, over 100 MSE students, and 140 undergraduate students.
Applications will be considered at all levels. The expected salary range for this position will is:
Assistant Professors $150k-$200k
Associate Professors $190k-$260k
Professors $220k-$500k
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. The actual compensation offered to the selected candidate may vary and will be based on factors including, but not limited to, the experience and qualifications of the selected candidate - e.g., years in rank, training, field, discipline, other work experience, and other similar factors; geographic location; internal equity; external market conditions; and other factors as reasonably determined by the University.
Qualifications
The candidate must hold a Ph.D. in electrical, computer engineering or a related field and will be expected to contribute to the growth of the Electrical & Computer engineering program, develop an independent research program, secure research funding, and teach courses in the electrical & computer engineering area.
Application Instructions
Applicants should upload the following documents:
a cover letter describing the candidate's principal research expertise
a curriculum vitae
separate statements detailing research and teaching plans
three confidential letters of reference, and
copies of at most three recent publications.
As there are multiple positions, applications will be reviewed as soon as they are received.
To apply for this position, visit: apply.interfolio.com/174462
Salary Range
The referenced salary range represents the minimum and maximum salaries for this position and is based on Johns Hopkins University's good faith belief at the time of posting. Not all candidates will be eligible for the upper end of the salary range. The actual compensation offered to the selected candidate may vary and will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, internal equity, market conditions, education/training and other factors, as reasonably determined by the University.
Total Rewards
Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/.
Equal Opportunity Employer
The Johns Hopkins University is committed to equal opportunity for its faculty, staff, and students. To that end, the university does not discriminate on the basis of sex, gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status or other legally protected characteristic. The university is committed to providing qualified individuals access to all academic and employment programs, benefits and activities on the basis of demonstrated ability, performance and merit without regard to personal factors that are irrelevant to the program involved.
Pre-Employment Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at [emailprotected]. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.
Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check including education verification.
EEO is the Law:
Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.
Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit coronavirus/covid-19-vaccine/ and all other JHU applicants should visit health-safety/covid-vaccination-information/.
The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
$69k-102k yearly est. 2d ago
Field Services Engineer
Sterling Engineering
Computer technician job in Dulles Town Center, VA
Title: Field Service Engineer
Hire Type: Direct Hire
Salary: $35-$45/hr (includes $6K car allowance) + 5% Bonus
Benefits: Mileage reimbursement, PTO with blackout dates, OT (1.5x), Company Credit Card (for gas, food, parking), 401K
Sterling Engineering is looking for multiple Field Service Engineers to join a rapidly expanding power distribution company serving major data center clients. This is an exciting opportunity to work directly with customers, perform critical on-site support, and represent a respected name in the power distribution space. Military veterans are strongly encouraged to apply.
Job Duties:
Provide on-site support for troubleshooting and repairing power distribution systems installed in data warehouses.
Act as the primary point of contact with customers during field service calls-displaying strong interpersonal and customer service skills.
Travel 100% regionally using personal vehicle (mileage reimbursed); expected workload of 40-50 hours/week with occasional nights, weekends, and holidays (always on-call).
Perform system diagnostics, AC/DC power troubleshooting, and break/fix services on electrical panels and power systems.
Coordinate with internal engineering and customer service teams to resolve issues in the field efficiently.
Maintain detailed service logs, customer communication records, and travel documentation using company-provided systems and tools.
Qualifications:
3-5 years of hands-on experience with electrical systems, ideally high-voltage or AC/DC power distribution.
Strong understanding of electrical troubleshooting fundamentals-experience in data centers or mission-critical environments is a plus.
Comfortable working in a customer-facing role with excellent communication skills.
Must use personal vehicle for travel; $6K annual car allowance included in hourly rate.
Prior military experience is highly preferred.
Must be flexible and dependable, willing to work OT and handle emergency call-ins.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$35-45 hourly 17h ago
Key Account Support Specialist
Advantage Solutions 4.0
Computer technician job in Landover, MD
Primary Posting Location : City Landover Primary Posting Location : State/Province MD Primary Posting Location : Postal Code 20785 Primary Posting Location : Country US Requisition ID Type Full Time Category Client Services/Account Management
Minimum
USD $18.50/Hr.
Maximum
USD $26.44/Hr.
Summary
Key Account Support Specialist
As a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers ("KAMs") to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.
In this role, you will also actively manage and develop strategic annual plans for clients. You're the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you're the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Essential Responsibilities
Revenue Budget Achievement
* Research and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives
* Make recommendations for how clients can achieve financial targets
Analysis and Presentations
* Analyze data to identify trends and recommend opportunities for improvement and reduce competitive threats
* Develop and conduct negotiations to maximize profitability and maintain positive relationships
* Build sales presentations for key clients and make client recommendations for customer presentations
Client Key Performance Indicators Achievement
* Analyze performance metrics of assigned clients and make recommendations for improvement
* Recommend ways to improve business margin for clients and recommend action plans
* Strategize on how to maximize marketing spend to achieve client's financial goals.
* Review marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departments
Data Systems & Reporting
* Drive cross-collaboration among all other internal teams
* Analyze data reports to ensure financial performance meets forecasted targets
* Drive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues
Supervisory Responsibilities
Direct Reports
- This position does not have supervisory responsibilities for direct reports
Indirect Reports
- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports
Minimum Qualifications
Education Level: (Required): Bachelor's Degree or equivalent experience
1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.
Required Knowledge, Skills and Abilities
* Strong presentation skills
* Excellent interpersonal and organizational skills
* Working knowledge of syndicated data
* Proficiency in Microsoft Excel
* Intermediate or advanced computer skills
* Strong written communication and verbal communication skills
* Conflict management skills
* Demonstrated ability to provide cross-functional leadership
* Well-organized, detail-oriented, and able to handle a fast-paced work environment
* Flexible and adaptable, able to change and alter according to changes in projects or business environment
* Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
Environmental & Physical Requirements
Office / Sedentary Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.
Additional Information Regarding Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.
CONNECT TO YOUR CAREER
Not ready to apply? Connect with us for general consideration.
$18.5-26.4 hourly 1d ago
Lead Technology Support Engineer
Capital Bank Md 4.3
Computer technician job in Rockville, MD
About Us
Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 5 out of 6 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
The Lead Technology Support Engineer is responsible for overseeing the operations and performance of the IT service desk team within the Bank. This role involves managing the day-to-day activities of the service desk, ensuring efficient and effective resolution of technical issues, and delivering exceptional customer service to end users. The Lead Technology Support Engineer is also responsible for developing and implementing IT service desk strategies, policies, and procedures to enhance service delivery.
Position Responsibilities
Team Management:
Lead and supervise the team of service desk support engineers, providing guidance, support, and coaching.
Set performance goals and conduct regular performance evaluations.
Foster a positive work environment that encourages collaboration and continuous improvement.
Manage resource allocation, workload distribution, and scheduling to ensure optimal service desk coverage.
Service Desk Operations:
Oversee the day-to-day operations of the service desk, ensuring timely response and resolution of IT issues.
Monitor service desk metrics and KPIs to evaluate performance and identify areas for improvement.
Coordinate with other IT teams to resolve complex technical issues and escalate problems when necessary.
Maintain knowledge base and documentation of common issues and solutions for efficient problem resolution.
Identify trends; Evaluate, recommend, and implement new technologies in support of business and IT objectives.
Customer Service:
Promote a customer-centric approach within the service desk team, focusing on delivering excellent customer service.
Ensure timely and effective communication with end users regarding the status and progress of their IT requests.
Handle escalations and customer complaints, working to resolve issues and provide satisfactory solutions.
Identify trends in user feedback and implement proactive measures to improve customer satisfaction.
Continuous Improvement:
Regularly assess service desk processes, tools, and technologies to identify opportunities for improvement.
Stay up-to-date with industry best practices and emerging trends in IT service management.
Implement service desk enhancements and initiatives to optimize efficiency and service quality.
Provide recommendations to senior management on service desk improvements, including staffing, training, and technology upgrades.
Reporting and Analysis:
Prepare and present regular reports on service desk performance, including ticket volumes, response times, and customer satisfaction.
Analyze data and metrics to identify patterns, trends, and areas requiring attention.
Use insights from data analysis to drive process improvements and operational efficiency.
Coordination of new employee onboarding including account creation and laptop imaging.
Assist with management and administer systems to track business assets.
Manage the hardware lifecycle to meet business requirements within budget.
Assist with and support the use of technology for conferences both physical and virtual.
Administer the service management systems.
Required to be on-call as needed for emergency situations.
Other responsibilities and duties, as assigned.
Minimum Education & Experience Required
A minimum of 5 years' experience in related field.
A minimum of 3 years' managerial experience.
Bachelor's degree in Computer Science or related field; Or equivalent combination of education, skills, and experience.
Experience in infrastructure development or support including developing and managing to budgets.
Experience with LAN/WAN networks, Internet technologies such as DNS, system helpdesks, PC support functions and technology infrastructure operations.
Experience supporting or managing business critical processes and components, including Financial Systems, Microsoft Enterprise Applications, Active Directory, VoIP, and Disaster Recovery.
Experience implementing or using service desk management software tools to manage and provide accountability to the organization.
Experience with ITIL management best practices.
Experience with Azure, Office 365, network and system monitoring, VPN (client and site to site)
Technical Knowledge and Skills
Ability to guide others in resolving complex issues of significance to the organization.
Exceptional organizational, project planning, and time management skills.
Ability to inform, educate and influence supervisors and employees to support technology goals and objectives.
Proven track record of developing and/or implementing standard service desk practices and procedures.
Ability to work independently with minimal supervision and in a team setting, and across external and internal stakeholder groups.
Excellent verbal and written communication skills; Strong attention to detail, with a keen focus on quality.
Strong analytical skills.
Comfort with multi-tasking.
Familiar with customer support and technology.
Other
Ability to travel to various bank locations as needed.
Compensation
Base Salary Range: $95,000 - $125,000 annually. Final determination of where you are at in the salary range is based on numerous factors such as relevant experience, skill set, education, geographic location, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This opportunity offers the flexibility to work in a hybrid working environment within our Rockville, MD office.
Why Join Us?
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more!
Company Contributions to your 401k - Regardless of your contribution
Employee Perks: Employee Recognition Program, Commuter Benefits, Employee Banking Discounts and much more!
Generous Paid Time Off and Paid Holidays.
Supporting Businesses. Helping People. Strengthening Communities.
Capital Bank, N.A. is an affirmative action and equal opportunity employer.
Capital Bank, N.A. is an Affirmative Action and Equal Opportunity Employer
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$95k-125k yearly 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Computer technician job in Washington, DC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$61k-85k yearly est. 30d ago
GRC IT Modernization SME (Part-Time)
LMI Consulting, LLC 3.9
Computer technician job in Tysons Corner, VA
Job ID 2025-13096 # of Openings 1 Category Information Technology Benefit Type Salaried High Fringe/Part-Time
LMI is seeking a GRC IT Modernization Subject Matter Expert (SME) to support the development and execution of a compliance program at a national agency. The SME will be part of a team responsible for driving the modernization of compliance operations through innovative and sustainable solutions. The SME will bring critical, expert-level knowledge, guidance, and experience to the project to align technology with compliance goals. They will be responsible for identifying tech-enabled solutions, while evaluating integration readiness, platform fit, scalability, adoption potential, and cost. The SME will be responsible for pinpointing strategic upgrades that optimize compliance operations and investment value, delivering a targeted roadmap for technology requirements. The GRC IT Modernization SME must have the ability to translate complex technical requirements into accessible information to enable agency leadership to make informed and effective decisions. The task of prototyping and integrating identified technology solutions from the targeted roadmap is an optional task that LMI may be selected to execute.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Evaluate current technology landscape through the mapping of regulations, policies, and governance structures to ensure tools support required workflows, reporting, and oversight
Review risk management, compliance lifecycle, and incident/issue management for gaps and automation potential
Inventory applications, data flows, architectures, and integration capacity with GRC and enterprise systems
Review security, privacy, and resilience controls
Identify redundant platforms, integration opportunities, licensing/maintenance costs, and future scalability
Recommend and/or design technology solutions, such as ServiceNow GRC, AI tools, and workflow automation
Create monitoring dashboards and real-time compliance tracking systems
Develop technology acceleration recommendations and implementation roadmaps
Evaluate usability, change readiness, analytics needs, budget, and resource capacity for sustainable implementation
Define analytics use cases and acceptance criteria
Support data collection, analysis, and reporting technology requirements
Qualifications
Minimum Requirements:
Bachelor's degree from an accredited college or university in IT, Computer Science, Business, or related discipline.
7+ years federal IT modernization experience focused on implementing and managing compliance and governance technologies
Proven experience in requirements gathering, solution architecture, integration, and stakeholder management
Hands-on experience with ServiceNow GRC or RSA Archer in federal environments.
Federal IT governance familiarity (FITARA, FISMA, ATO processes)
Must be able to obtain a Position of Public Trust Clearance (includes fingerprinting, background check, and drug screening).
At least one of the below certifications:
Certified Information Systems Auditor (CISA),
Certified Information Security Manager (CISM),
Certified in Risk and Information Systems Control (CRISC), or
A vendor-specific certification such as RSA Archer Certified Administrator or ServiceNow GRC Implementation Specialist
Desired Skills
Master's degree in IT, Computer Science, Business, or related field
GRC Solution expertise
Familiarity of law enforcement technology requirements and security protocols
Agile, Scrum, and/or Lean Six Sigma certifications preferred
Project Management Professional (PMP) certification is preferred
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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$50k-88k yearly est. 3d ago
Blue Planet, Advanced Technical Support Engineer NA
Ciena 4.9
Computer technician job in Severn, MD
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Ciena is the global leader in high-speed connectivity, building adaptive networks to empower customers, partners, and communities to thrive in the AI era. Join us as an Advance Technical Support Engineer in our Blue Planet division to shape the future of network orchestration and inventory management.
How You Will Contribute:
Serve as the primary contact for Blue Planet customer cases and issues, ensuring prompt and effective resolution.
Analyze, troubleshoot, and resolve production and non-production deployment challenges while providing feedback to internal teams for continuous improvement.
Collaborate with engineering teams to address and resolve technical issues, delivering solutions to customers.
Develop workarounds to reduce customer dissatisfaction and enhance functionality.
Advocate for customer needs internally while ensuring deployment plans and timelines are successfully achieved.
Provide insights to product management and R&D teams to drive future product enhancements.
Travel as needed to support customer deployments and engagements.
The Must Haves:
Bachelor's degree in a related field with 5+ years of experience, or Master's degree with 3+ years.
Strong analytical and problem-solving skills in customer-facing roles.
Expertise in debugging, monitoring, and troubleshooting, with the ability to collect and analyze information efficiently.
Proficiency in automation tools to streamline data collection and minimize downtime.
Exceptional written and oral communication skills, capable of deep technical analysis and high-level product discussions.
Independent working capability with flexibility to support globally distributed teams, including occasional weekend and extra hours.
Solid understanding of telecom evolution (3G, 4G, 5G) and RAN architecture.
Experience with data networking and IT applications solutions across OSI layers 2-7, including Telco vendor CLI/configuration knowledge.
Nice to Haves:
Advanced Linux skills with scripting expertise.
Network troubleshooting experience and familiarity with OSS/BSS/Network Management systems.
Programming knowledge in Java, Python, and Shell scripting.
Database proficiency (PostgreSQL, Neo4j, MySQL).
Knowledge of SNMP, Syslog, ICMP, and SSH protocols.
Hands-on experience with RESTful APIs, Kafka messaging bus, BPMN, and TOSCA.
Familiarity with open-source technologies such as Logstash, Kibana, Elasticsearch, Nagios, Grafana, Swagger API, and Open-API.
Deployment experience in cloud environments (AWS, Azure, GCP, OpenShift, WRCP) and CI/CD pipelines (Jenkins, GitHub).
#LI-BS1
Pay Range:
The annual pay range for this position in Canada is C$82,200 - C$131,400.
The annual pay range for this position in US is $82,300 - $131,500.
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
$82.3k-131.5k yearly 17h ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Computer technician job in Washington, DC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$61k-85k yearly est. 7d ago
Software Configuration Tech - Clearance Required
LMI Consulting, LLC 3.9
Computer technician job in Tysons Corner, VA
Job ID 2026-13516 # of Openings 2 Category Information Technology Benefit Type Salaried High Fringe/Full-Time
LMI seeks a Software Configuration Technician to support the U.S. Army's Holistic Health & Fitness (H2F) initiative as a member of the Software functional team within the H2F Program Support Team.
The Software Configuration Technician is responsible for supporting software configuration management, build coordination, version control, and release support for components supporting the Holistic Health and Fitness Management System (H2FMS). This role focuses on configuration control, documentation, and process support, ensuring software artifacts are properly tracked, documented, and released in alignment with Government direction.
This role does not perform independent software design or engineering and does not own configuration policy. All work is performed under TPM coordination and Government guidance.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Support configuration management activities, including version control, baselining, and change tracking for software components.
Maintain configuration records and repositories in accordance with approved processes.
Assist with tracking configuration items and dependencies across software components.
Support coordination of software builds, packaging, and releases as directed.
Assist with preparation of release notes, change logs, and deployment documentation.
Coordinate with software engineers to ensure releases align with approved schedules.
Maintain configuration documentation, records, and artifacts required for Government review.
Support audit readiness by ensuring configuration records are complete and up to date.
Assist in preparing materials for reviews, demonstrations, or inspections.
Coordinate with software engineers, data teams, and analytics staff to support configuration-related needs.
Support TPM tracking of configuration-related tasks, issues, and dependencies.
Communicate configuration status and issues clearly to team members and leadership.
Qualifications
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
Demonstrated experience supporting software configuration management or technical support functions.
Familiarity with version control systems and basic software release processes.
Strong attention to detail and organizational skills.
Ability to work effectively within multidisciplinary technical teams.
Ability to obtain and maintain a Secret security clearance.
Desired Qualifications
Experience supporting configuration management in a government or regulated environment.
Familiarity with Agile or iterative development workflows.
Experience working with software engineering teams in a collaborative environment.
Prior experience supporting DoW or federal customers.
The target salary range for this position is up to -$130,000
Disclaimer:
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Need help finding the right job?
We can recommend jobs specifically for you!
Click here to get started.
How much does a computer technician earn in Bowie, MD?
The average computer technician in Bowie, MD earns between $27,000 and $61,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.