Information Technology Coordinator
Computer technician job in Battle Creek, MI
The Part-Time IT Coordinator supports basic on-site information technology operations for our U.S. manufacturing facility. This position focuses on maintaining local hardware, assisting employees with basic technical issues, and coordinating with the parent company's central IT team in Germany for system configurations, security, and network management. The ideal candidate is a motivated self-starter who enjoys problem-solving, takes initiative, and can work independently while following established IT procedures.
Key Responsibilities:
• Serve as the first point of contact for on-site employees regarding basic IT support needs, including hardware, connectivity, and user access issues.
• Perform basic troubleshooting for desktops, laptops, printers, and other peripherals.
• Coordinate equipment setup and replacement (with configurations handled by central IT in Germany).
• Maintain an inventory of hardware, accessories, and consumables (e.g., printers, cables).
• Manage user account requests and password resets per established IT policies.
• Liaise with the global IT department to ensure alignment with corporate security and network standards.
• Support new employee onboarding from a technology perspective (hardware distribution, system access coordination).
• Document and track IT support requests and resolutions.
• Ensure data privacy and security procedures are followed according to company and parent-company guidelines.
Qualifications
• Associate degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
• 1-3 years of hands-on IT support experience in a small-to-medium business environment.
• Basic knowledge of Windows operating systems, Microsoft 365, and network connectivity fundamentals.
• Strong communication and organizational skills with the ability to work independently.
• Experience supporting manufacturing or industrial environments a plus.
• Reliable, self-motivated, and able to manage tasks efficiently with minimal supervision.
Work Environment:
On-site position located at Rosler Metal Finishing USA, LLC, Battle Creek, MI. Standard office and manufacturing environment; may involve occasional movement of IT hardware or peripherals (up to 50 lbs).
Compensation & Benefits:
Part-time, hourly position (15-20 hours/week). Competitive hourly rate commensurate with experience. Eligible for limited company benefits in accordance with part-time policy.
📍 Location: Rosler Metal Finishing USA | Battle Creek, MI
📩 To apply email: *********************
💻 Learn more about Rosler: *************************
IT Sourcing Specialist
Computer technician job in Lansing, MI
Pay Rate Range: $50 - $60/HR Duration: 12 month contract + possible extensions Responsibilities:
Lead DevSecOps initiatives across DHHS projects, providing technical guidance and mentoring team members.
Design, implement, and manage Azure DevOps (ADO) environments including Wikis, Work Item structures, pipelines, Git repos/branches, and pull request workflows.
Automate CI/CD pipelines for applications deployed on Red Hat OpenShift (OCP), integrating with technologies such as Apache Tomcat, JBoss, SQL Server, Oracle, and Linux/Windows environments.
Develop and maintain containerization strategies using Docker, S2I images, Helm charts, and Quay repositories.
Troubleshoot and optimize applications running in OpenShift/Kubernetes environments.
Administer and manage the Elastic Stack (Elasticsearch, Logstash, Kibana) including index curation, pipeline configuration, and Beats integration.
Integrate SonarQube, Coverity, and Black Duck into ADO pipelines for code quality and security compliance.
Write and maintain automation scripts using bash, ksh, and Python.
Collaborate with cross-functional teams to ensure successful deployments, upgrades, and ongoing maintenance.
Produce clear documentation for processes, automation, and system configurations
Qualifications:
8+ years of experience with Kubernetes/OpenShift.
8+ years of Linux shell scripting experience.
5+ years of expertise in application containerization management.
Strong background in DevSecOps practices, infrastructure automation, and programming/scripting.
Hands-on experience with:
OpenShift (v4+)
Azure DevOps (ADO)
ELK Stack (Elastic v8+)
Docker & S2I
SonarQube, Black Duck, Coverity
Linux, Bash, Shell scripting
Python, NGINX, WebSphere, LDAP
Solid understanding of SSL, TCP/IP networking, and authentication protocols.
Peoplelink LLC, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking' communities through employment. TeamSoft's dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. TeamSoft is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.
#INDTS
Computer IT Support Technician (MSP Experience Preferred)
Computer technician job in Brighton, MI
Creative Programs & Systems (CPS)
Brighton, MI
(On-site)
Full-Time | Mid-Advanced Level
Creative Programs & Systems (CPS) is seeking an experienced IT Support Technician to join our team. The ideal candidate has prior experience working for a Managed Service Provider (MSP) and possesses strong knowledge of servers, networking, Microsoft 365, and general IT best practices. This position involves supporting multiple business clients across Michigan and the U.S., providing both remote and on-site technical assistance.
Responsibilities:
Provide Tier 1-3 technical support for workstations, servers, and network systems across client environments
Troubleshoot and resolve issues with Active Directory, DNS, DHCP, Group Policy, and file/print services
Manage Microsoft 365 environments, including Exchange, Teams, SharePoint, and user administration
Perform network configuration and troubleshooting (firewalls, switches, routers, VPNs, VLANs)
Deploy, monitor, and maintain backup and disaster recovery solutions
Configure and maintain Windows Server environments (2012-2022) and virtual machines (Hyper-V, VMware)
Implement security best practices, including patching, MFA, endpoint protection, and password management
Monitor RMM tools for alerts, system performance, and automated maintenance tasks
Document procedures, client configurations, and issue resolutions accurately in ticketing systems
Provide occasional on-site support for client installations, upgrades, and troubleshooting
Requirements:
3+ years of IT support experience, preferably in an MSP environment
Strong understanding of Windows Server, networking fundamentals, and Microsoft 365 administration
Familiarity with ConnectWise, N-able, or similar RMM and PSA tools preferred
Ability to manage multiple client environments and prioritize support tickets efficiently
Excellent problem-solving and communication skills
Valid driver's license and reliable transportation for client visits
Preferred Certifications:
CompTIA A+, Network+, or Security+
Microsoft Certified: Modern Desktop Administrator or Azure Administrator
Any other relevant vendor certifications (Cisco, VMware, etc.)
Why Join CPS:
CPS has supported businesses throughout Michigan and across the U.S. for over 30 years with professional IT services, computer consulting, and software development. We are a small, family-owned company that values integrity, learning, and teamwork. We offer competitive pay, professional growth opportunities, and a work environment built on respect and excellence.
To Apply:
Submit your resume and a brief cover letter detailing your IT support experience to **************.
Telecom Technical Specialist I
Computer technician job in Jackson, MI
Job Title : Telecom Technical Specialist I
Contract: 12+ Months (with possible extension)
We are seeking a Telecom Technical Specialist I responsible for executing, managing, and enhancing standard processes related to telecom design and delivery for electric substation facilities. This role requires clear communication with stakeholders to provide project visibility, process updates, and actionable information throughout telecom buildout lifecycles. The specialist will support engineering, construction, and field teams with telecom coordination, infrastructure evaluations, and cellular study analysis using applicable tools and standards.
Key Responsibilities:
Execute and improve telecom design and delivery processes for electric substation facilities.
Communicate work processes, timelines, and project status updates to internal stakeholders in a clear and concise manner.
Support project engineering, design teams, construction personnel, and field teams with telecom-related coordination.
Conduct cellular study analysis and document findings using appropriate technical tools.
Submit, track, and manage telecom service orders including new requests, changes, and disconnects.
Ensure telecom installations and designs follow IEEE standards for high-voltage (HVD) substation communications.
Track and maintain multiple project tasks, deliverables, and overall statuses.
Identify and drive improvements in systems, workflows, and telecom delivery processes.
Enforce established procedures, standards, and best practices across telecom operations.
Provide strong customer service and communication to business partners and project stakeholders.
Work independently with minimal supervision while maintaining accurate and timely updates.
Collaborate effectively with engineers, project managers, IT teams, vendors, and construction personnel.
Required Skills & Qualifications:
Minimum 2 years of experience in telecom, networking, or a related technical discipline.
Strong knowledge of networking, LAN, WAN, and telecom technologies.
Experience submitting and tracking telecom service orders (new, change, disconnect).
Understanding of IEEE standards related to high-voltage (HVD) substation communications.
Proficiency with databases and Microsoft Office applications.
Strong problem-solving, analytical, and critical thinking skills.
Ability to balance technical requirements with business needs.
Excellent communication and interpersonal skills.
Highly self-motivated, proactive, and capable of working independently with minimal supervision.
Strong organizational skills with the ability to manage multiple tasks and projects concurrently.
Ability to work effectively in a team environment and interact with engineers, IT, project managers, and vendors.
IT Governance
Computer technician job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description:
Works within the Office of the CTO to provide oversight, direction and guidance/consultation for IT projects from project request submission through project close-out and post-implementation review. As a liaison, works with project teams, agency partners, clients, etc. to ensure project are receiving the appropriate level of executive support and direction. Ensures issues are evaluated and resolved, escalates risk and directs corrective actions in any area where performance falls below objectives.
Ensure projects/programs have adequate executive support and strives to enable the success of the projects/programs. Verifies and validates project status reports and communicates key items to IT leadership. Reviews and contributes to project documentation including project initiation documents such as the project charter, budget, schedule, cost benefit analysis, etc. throughout the project lifecycle until the end of the project including the project closeout report. Recommends approval of documents to the appropriate sponsors and executive oversight committees. Attends project review and steering committee meetings for all projects for which he or she is governance liaison. Initial consulting focus will be centered on data center migration optimization and hybrid cloud architecture with supporting operational process development
Acts in a consulting role, supporting the Office of the CTO. Attends meetings with or on behalf of the CTO and manages action items and issues logs that require attention. Takes on small work requests and tasks for the Office of the CTO. Creates progress dashboards and metrics as part of an overall governance support role. Recommends process improvements and efficiency steps to overall benefit the department.
Assist in the preparation of reports and materials for regularly scheduled project and program portfolio reviews with IT leadership.
Qualifications
LOCAL preferred first
Additional Information
Best Regards
Alka Bhatia
Tier II Help Desk Technician - Journeyman
Computer technician job in Lansing, MI
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer
support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Plans and implements complex changes on production systems.
+ Analyzes and assesses the impact and risk of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Performs major upgrades of systems and associated products/software solutions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ ITIL Foundations
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Technical Services
Computer technician job in Jackson, MI
* Answer questions and/or resolve computer problems for users in person, or traveling users working offsite at a remote location. * Provide assistance and guidance concerning the use of computer hardware and software, including printing, software installation, e-mail, and operating systems.
* Provide hardware and software acquisition recommendations, including helping users
assess needs and providing justification for equipment and/or services.
* Install, configure, and provide ongoing support for the divisional Local Area Network
(LAN).
* Maintain computer inventory.
* Work with yearly IT budgets.
* Monitor/maintain/support local networks to ensure availability to all users.
* Will work with senior level network support personal and client server specialists when
implementing new corporate rollouts of Hardware/Software.
* Will work with Intermec/Motorola bar code scanners, printers and related shipping
systems.
* Some after hours/weekend work possible.
Additional duties include:
* Maintaining a Avaya phone system. This will include new user setup.
* Provide limited support with the corporate ERP system (M2K/SAP).
* Additional IT related tasks as requested by Management.
To learn more about Multimatic, check out our youtube channel - ********************************** OjJIh3t90
If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
Auto-ApplyIntern, IT
Computer technician job in Lansing, MI
Thank you for your interest in the BWL. We think you'll find it a rewarding and nurturing place to grow your career.
Starting Salary Range: $22.00 - $22.00
The Lansing Board of Water & Light (BWL) has two (2) openings for Information Technology (I.T.) Interns in our Information Technology Department, located in Lansing, MI.
Position Summary:
Job Type: Full-Time Summer Internship
Dates: May 11, 2026 - August 07, 2026
Pay Rate: $22.00 per hour.
The Information Technology (IT) Intern will collaborate with the IT team to accomplish the required business transformation projects and cyber-security improvements. The IT Interns will focus on developing and applying IT skills using standard software tools (largely Microsoft-based). The Intern will also have opportunities to install and configure network devices, gather data, and perform data analysis.
Essential Functions:
Develop and maintain software, in collaboration with BWL IT developers.
Configure network devices, in collaboration with BWL IT server and network technicians.
Perform project coordination tasks, in collaboration with BWL IT PMO. Mitigate cybersecurity risks, as directed.
Gather data and perform data analysis, as directed.
Follow defined BWL IT standards and IT industry best practices, as directed.
Utilizes standard office software (i.e., spreadsheet, word-processing, database) and SAP.
Required to follow BWL Safety Manual and wear personal protective equipment for all field work.
Attends training and safety awareness and/or skills improvement as required by the BWL or government agency such as MIOSHA.
Expected to comply with all BWL policies and work rules.
Predictable and reliable attendance.
Other duties as assigned by supervisor.
Job Specifications:
Must be enrolled in an accredited educational institution in a program with a focus of Information Technology with junior or senior status during the summer of 2026.
Minimum GPA of 3.0.
Physical Requirements / Working Conditions:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to remain in a stationary position for the majority of the working day. The person in this position needs to occasionally move about inside the office environment, including the use of stairs. Constantly operates a computer and other office equipment. Ability to adjust focus, especially due to concentration on a computer screen. Must frequently communicate with other departments and employees both verbally and in writing. May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead. The person in this position needs to move about in industrial environments and on uneven terrain occasionally. May be required to recognize small numbers, letters, symbols, color on prints, and operate field instruments/equipment.
Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions and industrial environments.
Must successfully complete a background check, a substance screening and a physical (if applicable).
Why Should You Apply?
Skills development, and opportunity for professional growth
Tours to BWL facilities and other local companies
Volunteering opportunities
Networking opportunities
Satisfaction of delivering high-quality, essential services to the people of greater Lansing
About BWL:
The Board of Water & Light serves Lansing, Michigan, and surrounding areas with electricity, water, and steam. Lansing's city charter vests the BWL with full and exclusive management of water, steam, and electric services for or the city. The American Public Power Association has honored the Lansing Board of Water & Light as one of the country's best publicly-owned utilities.
The Location:
Lansing lies at the heart of the Great Lakes State and offers all the beauty and splendor of the four seasons. A haven for swimming, boating, fishing, snowmobiling, golf, and hunting, mid-Michigan is also just a couple hours from premier skiing and one of the most beautiful freshwater lakeshores in the world on our Lake Michigan Coast. Lansing itself is only minutes and miles away from two of the nation's premier universities, Michigan State University and the University of Michigan, and boasts miles of walking, running, biking trails, Potter Park Zoo, professional sports, the arts, and fine dining.
THE BOARD OF WATER & LIGHT IS AN EQUAL OPPORTUNITY EMPLOYER
Auto-ApplyDesktop Support Technician
Computer technician job in Lansing, MI
Job Requirements
Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
Conceives and provides advice and guidance to colleagues regarding incidents
Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance searches for improvement opportunities
Identify, log and resolve technical problems with software applications or network systems
Identifies improvement areas that can be documented
Identify potential changes and system improvements and present to leadership for consideration and implementation
Ensure that work is carried out within agreed service levels and in accordance with department guidelines
Helps to define and add input that will help with the creation, maintenance, and distribution of reports to leadership
Identify improvements and add to client databases with up to date solutions and clear record of activities
Identify, explain and document technical issues in a clear way to clients
Use call logging system to accurately record telephone requests
Create and offer suggested updates to Knowledge Management tool
Communicate with operations leadership, identify solutions to ensure issues are addressed appropriately
Elevated knowledge of Microsoft desktop operating systems and desktop software
Qualifications
Minimum of 1-4 years' experience as a Desktop Support Engineer
Elevated analytical and troubleshooting skills
Elevated verbal, written, communication skills with the ability to communicate technical data to a wide variety of audiences
Self-starter and possess level of professionalism that meets our internal and client expectations
Ability to perform in a fast-paced, changing environment with multiple deadline-oriented projects
Elevated experience with Windows 10 OS
Elevated experience using ITSM ticketing tool
Elevated customer service experience in face-to-face, telephone or electronic interaction with clients
Elevated language and Communications Skills
Demonstrates elevated problem-Solving techniques
Strong customer service orientation
Solid understanding of computer support and troubleshooting
Demonstrated ability to work in a team-oriented, collaborative environment
Demonstrated ability to seek solutions to problems using one's own resources
Preferred:
Experience with supporting environments that include infrastructure elements such as LAN, WAN, WAP, Hosting
Solid understanding of ITIL concepts
Experience working with PC deployments in small to midsize client community and assisting in leading effort
Experience with deploying and supporting network printers
Demonstrated ability to provide guidance and assist other Desktop Administrators
Bachelor's degree in computer science, Computer Engineering, Information Technology, Mathematics or related degree
A combination of education, experience and training may be considered in lieu of a formal degree
A+, MCSE certification
POS IT Support Specialist - Grocery Point of Sale
Computer technician job in Lansing, MI
POS IT Support Specialist
Business Machines Company is looking for a dedicated IT Support Specialist to assist customers with their Point of Sale systems. The ideal candidate will not only have a strong interest in technology and problem-solving but will also embody our core values. We seek individuals who take initiative, embrace continuous learning, and are committed to delivering exceptional service. If you align with our values and are eager to make a meaningful impact, we encourage you to apply!
Our Core Values
Do What's Right, Always
Integrity, honesty, and genuine care for people drive every decision.
"Whenever we have an opportunity, let us work for the good of all" - Galatians 6:10
Serve Others with Purpose
Deliver value by working together, intentionally using our gifts to serve and share knowledge.
"Serve one another with whatever gift each of you has received." - 1 Peter 4:10
Own It, Solve It
Take responsibility, figure things out, and deliver solutions that work. Have a drive to complete tasks and understand your capabilities.
"Let us love, not in word or speech, but in truth and action." - 1 John 3:18
Relentless Improvement
Every day is an opportunity to get better, smarter, and stronger. We seek individuals who want to better themselves and continuously grow in their role.
"Do not be conformed to this age, but be transformed by the renewing of the mind." - Romans 12:2
No Drama, Just Results
Focus on execution, respect, and real impact. Work well within a team and prioritize customer needs.
"Do not let any unwholesome talk come out of your mouths, but only what is helpful for building others up according to their need." - Ephesians 4:29
A Day in the Life of an IT Support Specialist
Your day begins by reviewing open tickets and checking for any overnight requests that need follow-up. Incoming customer calls are first handled by our dedicated dispatcher, who logs issues and creates support tickets. Based on priority, tickets are either placed in the queue for a callback or escalated for immediate resolution.
As new tickets are assigned throughout the day, you will assist customers with troubleshooting technical issues, optimizing system functionality, and providing training. Common support tasks include working with receipt printers, tagging machines, handheld devices, POS registers, touch screens, and credit card readers. Additionally, you will help customers with software-related needs, such as creating sale batches, running reports, resetting passwords, and configuring new items.
Beyond issue resolution, you will continuously expand your knowledge of the POS software, its features, and best practices for setup and implementation. Understanding our customers' businesses allows you to provide tailored solutions that improve their operations. Scheduled software upgrades and implementations are performed after hours to minimize disruption to businesses.
Collaboration is key in this role, as you will work closely with colleagues and escalate complex issues to developers when necessary. You will document the details of customer interactions, troubleshooting steps, and solutions to ensure efficient follow-ups and improve our internal knowledge base.
Your regular schedule runs from Monday through Friday, 8:00 AM - 5:00 PM, with a one-hour lunch break. While most support work occurs during these hours, you will also participate in a rotating on-call schedule (approximately 13 weeks per year) and assist with scheduled after-hours upgrades when needed.
At the end of the day, you will review unresolved tickets, ensure customers are updated on their inquiries, and document any new solutions. Your ability to stay organized, prioritize tasks, and deliver high-quality support is essential to success in this role.
Compensation & Benefits
We believe in rewarding our employees for their hard work and dedication. As an IT Support Specialist at Business Machines Company, you will enjoy:
Competitive compensation ranging from $16.30 - $25.19/hr, depending on experience.
A company-provided cell phone and laptop.
Medical and dental coverage with 85% of individual premiums and 65% of family premiums covered.
Short-term and long-term disability insurance.
Paid holidays (New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day)
Start accumulating 2 Weeks Paid Time Off (Includes Sick Time)
A 401K retirement plan with a 3% company match (1-year waiting period).
Participation in an Ownership Thinking incentive program, including 20% profit sharing.
Our team culture fosters support, collaboration, and professional growth. If you're looking for a company that values your contributions and invests in your success, we encourage you to apply!
Job Qualifications
Desired Skills & Competencies:
Strong analytical and problem-solving abilities with a passion for understanding and troubleshooting technology.
Effective communication and interpersonal skills to collaborate with team members and assist customers effectively.
A proactive and self-motivated approach to work, with the ability to adapt to new challenges and complete tasks efficiently.
A commitment to ongoing learning and professional development, striving to improve every day.
Strong organizational skills and the ability to prioritize tasks in a fast-paced environment, delivering real impact.
Preferred Qualifications:
Prior experience in a help desk or IT support role.
Exposure to troubleshooting hardware and software issues.
Familiarity with networking principles, databases, and Microsoft Excel.
Background in the Grocery, Pet, Thrift, Liquor, or Meat Market industries.
Certifications such as A+, Network+, experience with Progress OpenEdge, or Google IT Certification (preferred but not required).
Education & Additional Requirements:
Associate's degree, technical school graduate, or high school diploma.
Ability to work overtime as needed.
Valid driver's license with a clean driving record.
If you are a detail-oriented, customer-focused professional with a passion for problem-solving and technology, and if our core values resonate with you, we encourage you to apply and join our team!
echnical Support
Computer technician job in Lansing, MI
We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Job Description
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
•Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.
•Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.
•
Qualifications
Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Support Specialist
Computer technician job in Saint Louis, MI
Job DescriptionGCyber is hiring an IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. is located in St Louis, MO and is a hybrid position with 3 days on site. As the IT Support Specialist, you will:
Monitor the Priority Queue in ServiceNow (SNOW) and respond promptly to high-impact incidents affecting USCG users, ensuring all actions meet defined Service Level Agreements (SLAs).
Apply established solutions and technical knowledge to resolve a wide range of issues across diverse technologies within the USCG environment.
Maintain detailed, accurate documentation of incidents, resolutions, and best practices to support knowledge sharing and service improvement.
Troubleshoot, repair, and maintain telecommunications networks and related systems in accordance with USCG and organizational standards.
Test new and existing software programs to ensure performance, reliability, and compliance with operational requirements.
Follow standard escalation procedures to validate, troubleshoot, and coordinate resolution with higher-tier support teams when necessary.
Minimum Qualifications and Experience
Active DoD Secret clearance
Bachelor's degree with 5-8 years (or commensurate experience)
8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP)
Proficiency with ServiceNow (SNOW) for ticketing, tracking, and documentation.
Familiarity with Microsoft 365, Active Directory, and standard IT support tools/software.
Our Benefits
GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include:
26 Days of Paid Leave + Annual PTO Increase
An extra day of paid leave for every year of employment with GCyber
Paid Parental Leave
Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave
401(k) Matching
100% Company-funded Disability Insurance
90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members
Training and Professional Development Plans
Commuter Benefits Plan
Parking and Transportation Allowance
Equal Opportunity Employer
GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.
Stay in Touch
For future job notifications please follow GCyber on LinkedIn. ***********************************
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OvaGeLsj0I
Customer Support Technician 1
Computer technician job in Dexter, MI
Opus IVS helps shops repair complex vehicles fast with diagnostics, programming and live repair guidance from OE brand-specific master technicians. Opus IVS is committed to helping mechanical and collision shops complete repairs with intelligent vehicle support today, for a safer world tomorrow.Opus IVS is the Intelligent Vehicle Support division of Opus Group, formed through the industry-leading acquisitions of DrewTech, Autologic, Farsight, BlueLink, and AutoEnginuity to address the evolving needs of independent repair shops, giving them the confidence to get the most complex vehicles back on the road safely and fast without having to send work out to the dealer.We're always interested in dynamic, entrepreneurial people who want to make the Opus IVS difference for independent shops.
At Opus IVS, we offer our employees a host of additional compensation and benefits, including but not limited to:
Paid Time Off and Floating Holidays
Medical, Dental and Vision Insurance
Company-Paid Life and Disability Insurance
College tuition reimbursement
Competitive 401k match
Commission/Bonuses
Referral bonuses
Career advancement opportunities.
Job Overview
This position accurately documents customer interactions in the CRM and provides accurate information to customers using the OEM resources in a Call Center Environment.
Responsibilities and Duties
Answering all inbound phone calls
Answering inbound Phone requests from clients in a timely fashion
Documenting customer interactions properly within the CRM as a matter of record
Provide accurate information to customers using online OEM resources as needed
Programming Vehicle ECUs correctly
OE scanning vehicles correctly
Positive position the value of the solution(s) provided
Troubleshooting all Opus IVS products/services
Other duties as assigned
Qualifications
High School and successful customer service experience
Strong Windows Operating System Familiarity
Microsoft Office familiarity
Superior customer service skills
Strong problem-solving capabilities
Ability to communicate effectively both verbally and in writing with customers
Ability to multi-task
Preferred Qualifications
OE/Dealer level diagnostic and programming experience
Automotive Repair experience/education
ASE Certification(s)
Call Center experience
Familiarity with SLAs and meeting Metrics
Familiarity with pre/post scanning of automobiles
Collision automotive experience
Bilingual a plus but not required
Physical Requirements
Must be able to hear on a telephone and at times with others speaking
Work is in a temperature-controlled office
Auto-ApplySupport Technician
Computer technician job in Lansing, MI
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12.48 - $16 per hour
Salary Range:
12.48
-
16
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyIT Internship (Help Desk) - Part Time
Computer technician job in Ada, MI
Verdant TCS is a leading company in IT Managed Services and Managed IT security systems. We're now hiring a Help Desk Technician Intern to help us keep growing.
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat
Provide customer assistance
Document customer interactions
Run diagnostics to resolve customer reported issues
Escalate issues to the next Tier with next level of difficulty
Install, make changes and repair computer hardware and software
Follow-up with customers to ensure issues are resolved
Qualifications for Help Desk Technician
Proficiency with iOS and Windows computers
Excellent oral communication skills
Detail oriented in order to keep detailed notes on tickets
Ability to diagnose and resolve basic computer technical issues
Knowledge of Microsoft Office 365, Google G-Suite, and other domain services
Email Client Configurations
Networking (basic understanding of switches, firewalls, VPN clients, wireless networking)
Basic experience with Windows Server Active Directory, DNS, DHCP
IT - Internship - (Summer 2026)
Computer technician job in Boston, MI
We are AUTOKINITON AUTOKINITON is a Michigan-based automotive companies delivering operational excellence, high-quality execution, and customer service. We offer 100% vertical integration capabilities such as end-to-end engineering, manufacturing, and in-house logistics.
We're proud of our Tier 1 supplier legacy for manufacturing propulsion-agnostic, structural automotive components, and assemblies around the globe.
IT Support functional Area
To help us drive excellence, you'll get to:
* Assisting Service Desk Technicians with Resolving Incidents & Problems, Documenting Work Instructions, and assisting with the creation of a Role Based Access Model
* Shadowing a local support team member and assisting with resolving incidents and problems at local manufacturing facilities gaining an understanding of how integral IT is to the Production Environment
* Assist the Endpoint, Network, and Server Teams with major project initiatives such as AD Migration, Network Segmentation and Endpoint Refresh Project
* Work with the Development and Applications Team to engage in projects related to Applications like QAD, SharePoint, CyberQuery, EDI, OnBase, EAM, Campfire, etc.
* Required experience:
* Pursuing a Bachelor's degree (B. A.) from four-year college or university
Working conditions:
* We'll provide position-specific details including physical and focused efforts, working environment and conditions, and reasonable accommodations during the interview process.
Where you'll be:
This position is located at our New Boston, MI facility, offering many community events, resources, programs, and recreational opportunities for you and your family.
Why you'll enjoy working here:
* Competitive Wages and Comprehensive Benefits: Medical, Dental, Vision, 401(k) with Company contribution match, and 14 paid holidays, including a bridge holiday in December.
* Work-Life Balance: Many of our Associates have stayed with us for 25+ years! It takes a good work-life balance to make it that far. We support your personal and professional priorities as they impact your well-being.
* Growth Opportunities: Take your career to the next level through tuition reimbursement programs, on-the-job training, learning management systems, and advancement opportunities from within our organization.
* Learning and Development: We empower all our Associates - from entry-level to senior-level - with the skills and knowledge necessary to succeed in their current roles and beyond at AUTOKINITON.
AUTOKINITON Promotes a dynamic and collaborative work environment for everyone.
AUTOKINITON is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. AUTOKINITON makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Posted Date
9/22/2025
Tier II Help Desk Technician - Journeyman
Computer technician job in Lansing, MI
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Analyzes system performance indicators and recommends improvement actions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project)..
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ Understanding of ITIL Foundation
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Desktop Support Technician
Computer technician job in Lansing, MI
Job Requirements * Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards * Conceives and provides advice and guidance to colleagues regarding incidents * Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance searches for improvement opportunities * Identify, log and resolve technical problems with software applications or network systems * Identifies improvement areas that can be documented * Identify potential changes and system improvements and present to leadership for consideration and implementation * Ensure that work is carried out within agreed service levels and in accordance with department guidelines * Helps to define and add input that will help with the creation, maintenance, and distribution of reports to leadership * Identify improvements and add to client databases with up to date solutions and clear record of activities * Identify, explain and document technical issues in a clear way to clients * Use call logging system to accurately record telephone requests * Create and offer suggested updates to Knowledge Management tool * Communicate with operations leadership, identify solutions to ensure issues are addressed appropriately * Elevated knowledge of Microsoft desktop operating systems and desktop software Qualifications *
Minimum of 1-4 years' experience as a Desktop Support Engineer * Elevated analytical and troubleshooting skills * Elevated verbal, written, communication skills with the ability to communicate technical data to a wide variety of audiences * Self-starter and possess level of professionalism that meets our internal and client expectations * Ability to perform in a fast-paced, changing environment with multiple deadline-oriented projects * Elevated experience with Windows 10 OS * Elevated experience using ITSM ticketing tool * Elevated customer service experience in face-to-face, telephone or electronic interaction with clients * Elevated language and Communications Skills * Demonstrates elevated problem-Solving techniques * Strong customer service orientation * Solid understanding of computer support and troubleshooting * Demonstrated ability to work in a team-oriented, collaborative environment * Demonstrated ability to seek solutions to problems using one's own resources * Preferred: * Experience with supporting environments that include infrastructure elements such as LAN, WAN, WAP, Hosting * Solid understanding of ITIL concepts * Experience working with PC deployments in small to midsize client community and assisting in leading effort * Experience with deploying and supporting network printers * Demonstrated ability to provide guidance and assist other Desktop Administrators * Bachelor's degree in computer science, Computer Engineering, Information Technology, Mathematics or related degree * A combination of education, experience and training may be considered in lieu of a formal degree * A+, MCSE certification
Technical Support
Computer technician job in Lansing, MI
US IT SOLUTIONS an ISO Certified organization based in CA. Our company is serving various State, Local and County Departments for over 10 years. We have been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more.
Technical Support 1
Short Description:
NEW CONTRACT DURATION: ASAP - January 5, 2018.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Complete Description:
ears of Experience:
1 to 3 years of experience in the field or in a related area.
Job Description:
Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.
Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.
Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.
Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization.
Experience in Video and audio conferencing systems, maintenance, repair and operation is required.
Security+ certification is required with background that will permit security clearance acceptance. Network+, A+, CCNA a plus.
Skills:
Qualifications
Experience in Video and audio conferencing systems, maintenance,
repair
and operation is required.
Security+ certification is required with
background
that will permit security clearance acceptance. Network+, A+, CCNA a plus.
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Specialist
Computer technician job in Lansing, MI
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
Description:
DTMB/DHHS is requesting an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist. Either Webcam or In Person
This position functions as an expert in administering Rational tools, including (but not limited to) tool version upgrades, migrations, tool and server performance, scripting, and automating desktop tool deployment. This position will work with the tool process team and CMCoE team to configure the tools to follow industry best practices and SoM standards for but not limited to Bridges, MiBridges, Integrated Service Delivery(ISD) Portal, ISD Contact Center, ISD Universal Case Load, MiSACWIS, MiCSES, BSI, ODS, SIGMA, HUB, and CHAMPS.
Additional Information
Best Regards
Alka Bhatia