IT Technical Support Technician
Computer technician job in Atlanta, GA
Job Title
IT Technical Support Technician
Department
Information Technology
Employment Type
Contract
Assignment Dates
January 2, 2026 through May 1, 2026
Four month contract
Job Summary
The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization.
Key Responsibilities
Provide excellent customer service to all internal users
Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users
Install, maintain, troubleshoot, and upgrade laptop hardware and software
Perform laptop imaging and deployment
Provide remote support using tools such as RDP and AnyDesk
Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams
Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components
Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery
Deliver white glove support to executives, VIPs, and senior leadership
Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone
Track, follow up, and resolve support requests in a timely manner
Manage and support a ticketing queue including ticket documentation and prioritization
Contribute to knowledge transfer activities and internal knowledge base documentation
Support large meetings, all hands sessions, town halls, and internal events
Assist with internal asset management and inventory tracking
Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing
Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows
Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment
Support internal IT initiatives and project based work as assigned
Perform additional duties as needed based on business needs
Minimum Qualifications
• Bachelor's degree in computer science or a related technical field
• Three or more years of IT technical support experience
• Strong proficiency in written and verbal English communication
• Ability to clearly explain technical concepts to both technical and non technical users
Areas of Expertise Required
• Strong understanding of corporate IT infrastructure and end user technology environments
• Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu
• Hands on experience supporting audio visual and conferencing technologies
Deployment Technician
Computer technician job in Alpharetta, GA
Full time under W2
Onsite Role
Pay Rate: $19 - $20.50 an hr
Schedule: Mondays - Fridays, 8AM to 5PM
Technical work as Windows 11 installation technician for
- New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation)
- Recovery of returned PCs (cleaning, minor repairs, asset management)
- Inventory management of returned PCs and newly ordered PCs
- Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP)
- End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP)
- User interaction during PC setup / redeployment / retirement
IT Hardware Installation Technician
Computer technician job in Marietta, GA
TRC Talent Solutions is currently looking to fill a contract position with a company located in Marietta. This is an ongoing contractual position Monday-Friday 8-5pm. The ideal candidate will have prior hardware installation technician experience installing and configuring desktops, laptops, servers, printers, network devices, etc.
Key Responsibilities:
Hardware Installation: Install, configure, and deploy various IT hardware including desktops, laptops, servers, printers, network devices (routers, switches), and other peripherals.
Troubleshooting: Diagnose hardware issues and perform repairs or replacements as necessary. Troubleshoot connectivity issues and ensure optimal performance of installed hardware.
Maintenance and Upgrades: Conduct routine maintenance tasks such as cleaning, firmware updates, and hardware upgrades to ensure systems are operating at peak performance levels.
Documentation: Maintain accurate records of hardware inventory, installations, repairs, and configurations. Document procedures and technical specifications for reference purposes.
Compliance and Security: Ensure compliance with organizational policies, procedures, and security protocols during installations and maintenance activities. Implement security measures to protect hardware from unauthorized access or damage.
Customer Support: Provide technical support and guidance to end-users regarding hardware issues. Assist with user training on proper usage of hardware devices.
Qualifications:
Proven experience as an IT Hardware Installation Technician or similar role.
Solid understanding of computer hardware systems, components, and peripherals.
Proficiency in hardware installation, configuration, and troubleshooting.
Familiarity with networking concepts and protocols.
Ability to lift and move heavy equipment safely.
Excellent problem-solving skills and attention to detail.
Please no C2C candidates and candidates must live in the Atlanta area.
Desktop Support Consultant
Computer technician job in Atlanta, GA
Required Skills & Experience
- HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience.
-Ability to work in fast-paced environment with minimal supervision.
-Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
-Must maintain an insurable driving record.
- Proficient with Mac desktop support
- Proficient with JAMF administration
Job Description
Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.
- Provides client-side network support and escalates to Tier 3 support as needed.
- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.
- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
- Examines and inspects equipment to determine damages and to repair and replace equipment.
- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
- Supports enterprise-wide software packages to ensure user functionality.
- Assigns rights as needed to run and deploy software, perform testing and ensure operability.
- Uses systems management tool (i.e., SCCM/MECM, Jamf) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
- Assigns permissions using active directories and group policies to ensure proper security levels.
- Manages users and computers and ensures standardized group policies to map printers and network shares.
- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
- Ensures systems are encrypted as needed per university policy.
- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
- Participates in weekly team meeting and any additional meetings and/or training as assigned
- Performs IT-related responsibilities as required.
Compensation:
$__24__/hr to $__28___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Desktop Support Specialist
Computer technician job in Atlanta, GA
Job Title: Desktop Support
Contract duration: 12+ months Contract
Need local
We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations.
Key Responsibilities:
Support Windows 11 migration and software installations.
Troubleshoot network and IP phone issues.
Handle hardware break-fix and system maintenance.
Provide end-user support and document resolutions.
Required Skills:
Experience in desktop support/helpdesk roles.
Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting.
Hands-on experience with hardware repair.
Excellent communication and problem-solving skills.
Help Desk Technician Level 1.5 (MSP)
Computer technician job in Alpharetta, GA
We are a growing Managed Service Provider supporting small and mid sized businesses with day to day IT support across desktops, servers, Microsoft 365, and networking. We are looking for a Help Desk Technician Level 1.5 with MSP experience who can take ownership of tickets beyond password resets, handle more involved troubleshooting, and deliver a calm, confident client experience.
This role is ideal for someone who is strong on end user support, comfortable digging into Microsoft 365 and basic server tasks, and can work independently while knowing when to escalate.
What You Will Do
• Handle inbound support requests and own tickets through resolution, escalating only when appropriate
• Troubleshoot Windows 10 and 11 issues including performance, profile, printing, and application problems
• Support Microsoft 365 Apps, Outlook, Teams, OneDrive, and common collaboration issues
• Administer Microsoft 365 users, groups, shared mailboxes, and distribution lists
• Perform basic Active Directory tasks including user management, group membership, and permissions
• Support Windows Server fundamentals including patching, basic troubleshooting, and service checks
• Support Windows Remote Desktop Services fundamentals and user access issues
• Troubleshoot networking issues at the endpoint and LAN level including IP addressing, DNS, DHCP, switching basics, and wireless connectivity
• Monitor client systems through RMM, respond to alerts, and complete routine maintenance
• Image, deploy, and support Intel based laptops and desktops including hardware upgrades and replacements
• Document work clearly and communicate in a client friendly way
What You Bring
• 2 plus years of hands on IT support experience, MSP experience REQUIRED
• Strong Windows 10 and 11 support experience plus Microsoft 365 Apps and Office 2019 and 2021
• Microsoft 365 support experience beyond basic resets, including mailbox and Teams troubleshooting
• Email fundamentals including POP3, SMTP, IMAP, and Microsoft 365
• Active Directory fundamentals with confidence managing users, groups, and permissions
• Comfortable with basic Windows Server and Remote Desktop Services support
• Solid networking fundamentals including DNS, DHCP, IP addressing, switching basics, and wireless
• Strong phone and remote support skills with excellent customer service
• Reliable, self managed, and consistent follow through
Pay and Benefits
• Hybrid WFH schedule
• $55,000 to $65,000 per year
• Medical, dental, and vision insurance
• Life insurance
• 401k matching
• Paid time off
IT Help Desk Analyst
Computer technician job in Norcross, GA
Technical Support / Service Desk Analyst (Onsite)
Work Environment: Onsite - Call Center
We are seeking a customer-focused Technical Support / Service Desk Analyst to provide inbound technical support in a fast-paced call center environment. This role is responsible for troubleshooting hardware, software, and network-related issues, ensuring high first-call resolution, and delivering an excellent customer experience while meeting defined service and quality metrics.
Key Performance Measures
Number of calls handled per hour
Percentage of escalated calls
Not-ready percentage
Call quality and compliance scores
Average handle time (AHT) / length of call
Team Customer Satisfaction Score (CSAT)
Team Service Level adherence
Key Responsibilities
Answer inbound technical support calls and accurately assess customer issues
Troubleshoot and resolve hardware, software, and network-related problems
Partner with customers to identify solutions and confirm resolution before call completion
Escalate unresolved issues to Tier II Support and/or Development teams using a swarming model
Apply fixes or workarounds identified during collaboration with Tier II/Developers
Create and update knowledge base articles documenting fixes and workarounds
Document software defects thoroughly and route incidents to the appropriate development track
De-escalate customer concerns and ensure a positive support experience
Educate customers on proper use of software and hardware
Act as a customer advocate and ensure issues are addressed with urgency
Maintain ownership of incidents through resolution and follow-up
Accurately document incidents, troubleshooting steps, and resolutions in the ticketing system
Follow ticket and call management policies, including prioritization and categorization
Report network events, customer escalations, and dissatisfaction to leadership promptly
Dispatch hardware-related issues to appropriate vendors
Assist customers with “how-to” questions and usage guidance
Maintain compliance with attendance and scheduling requirements
Collaborate with team members to continuously improve support processes and knowledge content
Keep management informed of emerging support issues
Perform other related duties as assigned
Required Experience & Qualifications
4+ years of experience in a help desk or call center environment
College degree or equivalent work experience
1+ year of experience using incident and problem management or ticketing systems
Experience working with automated call distributor (ACD) phone systems
Familiarity with knowledge-centered support (KCS) principles
Strong troubleshooting skills across hardware, software, and network connectivity issues
Experience supporting Microsoft Office products (O365 preferred)
Working knowledge of Active Directory
Preferred / Nice-to-Have Qualifications
HDI Certification (Support Center Analyst, Customer Service, or Desktop Support)
ITIL Foundation certification
Experience with ServiceNow or similar ITSM tools
Basic SQL knowledge and database querying
Familiarity with Linux systems
Experience supporting LAN/WAN and client connectivity issues
Required Skills & Abilities
Strong customer service mindset and professionalism
Excellent verbal and written communication skills
Ability to translate technical concepts to non-technical users
Strong root cause analysis and problem-solving skills
Effective time management and organizational abilities
Ability to work independently while collaborating within a team
Proven conflict management and de-escalation skills
Detail-oriented with a strong sense of ownership and accountability
Work Environment
This role is performed onsite in a call center setting and requires consistent interaction with customers via phone and ticketing systems.
If you are passionate about customer support, technical troubleshooting, and delivering high-quality service in a team-driven environment, we encourage you to apply.
Field Support Technician
Computer technician job in Atlanta, GA
School Support Field Technicians @Atlanta,GA
*Must be Onsite all 5 days a week
*Must be Open to 1099 contracts (NO W2/C2C)
School Support Field Technicians are assigned to one or more schools and district locations based on student enrollment and staffing levels. Work is directed by the Lead Field Technician and IT Manager to meet operational needs. The Field Technician will collaborate closely with school leaders, administrative staff, and technology teams to ensure effective and reliable technology support.
Scope of Work/Key Responsibilities:
Adhere to established standard operating procedures and service level agreements through the following:
Maintain exceptional customer service posture at ALL TIMES
Build and maintain strong relationships with school leadership and staff (Principals, Assistant Principals, Main Office staff, School Business Managers, Media Specialists)
Arrive at the school no less than 30 minutes before the first bell
Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues reported
Work with Level 3 support and specialized Subject Matter Experts to resolve advanced technical issues.
Escalate complex issues to the Lead Field Technician or IT Manager as a first point of contact
Support a teaming environment with field support technicians at other schools within your assigned cluster and beyond
Perform support activities, including but not limited to:
o Maintain and update Chromebook carts for student use
o Maintain, update, and troubleshoot interactive whiteboards, panels, and digital signage devices to ensure that they are functioning
o Proactively check the status of computer labs & media center computers daily
o Ensure standardized test readiness by updating laptop carts and lab equipment
o Troubleshoot and/or replace Kronos hardware
o Maintain and troubleshoot the location Marquee signs
o Troubleshoot and resolve minor wireless and network issues
o Install OS updates and patches on Apple, Chromebooks, and Windows-based PC devices
o Install, configure, and support printing devices.
o Maintain accurate asset assignment in Incident IQ.
o Maintain clean work areas and workspaces, including MDF/IDF closets
o Coordinate removal of obsolete equipment as required
o Collaborate with the school's designated Technology Point of Contact (POC) to support the one-to-one student device program.
o Meet with onsite vendors as required to support L3 teams
o Assist with deployment of new equipment
o Check monitoring tools for any school outages (wireless AP, switches, Kronos clocks)
Provide support for IT projects and AV events at assigned schools
Document all tickets, troubleshooting steps, and resolutions in Incident IQ for accountability, audits, and knowledge base development.
Record and submit checklists or other documentation as required for upward reporting and accountability
Attend mandatory monthly professional development meetings
Retrieve and return parts, devices, and other items as needed from and to the APS IT Warehouse Perform other duties as assigned.
Skills and Qualifications:
3+ years of work experience minimum
A+ Certification REQUIRED
Strong customer service skills
Strong oral and written communication skills
Prior experience with desk-side and break/fix support is a MUST
Prior mobile device support experience: Chromebooks, iPads, mac OS, and iOS is a MUST
Proficient in understanding network infrastructure and wireless support
Familiarity with ticketing systems (Incident IQ) preferred
Experience in an educational environment is a plus
Must pass a fingerprint background check
Must be authorized to work in the United States
Valid driver's license and reliable personal transportation required
Personal Attributes:
Must be punctual, present, and visible throughout the workday
Creative, curious, analytical, enthusiastic, and display strong attention to detail
Ability to work independently and effectively on tight deadlines, as necessary
Excellent command of the English language
Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
Positive and productive team player
Desire to learn new skills as technology evolves
Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed)
Neat and clean appearance to include personal hygiene
Education/Training:
Minimum of an Associate degree (preferred)
A+ Certification
3+ years of experience in field tech support. An equivalent combination of education and experience will be considered
Best Regards.
Sara RG,
DRS IT Solutions, Inc
28175 Haggerty Road,
Novi, MI 48377
(C) ************ EXT -4
***********************
Technical Support Representative
Computer technician job in Marietta, GA
Transforming Careers, One Opportunity at a Time
At 3i People, we're more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.
You can reach Anumeha at ************/******************
Job Summary
As a Tier 1 Technical Support Representative, you will be the first point of contact for our customers seeking technical assistance, establishing new service, and assisting in basic billing questions and responsibilities. You will troubleshoot basic issues, answer service-related questions, and escalate more complex problems to Tier 2 support when necessary.
Responsibilities
Answer inbound phone calls, chats, and emails from customers.
Provide clear and effective troubleshooting steps for basic software, hardware, and connectivity issues.
Document customer interactions accurately in the Zoho ticketing system. Training will be provided.
Guide customers through standard procedures and technical resolutions.
Escalate unresolved issues to Tier 2 support teams with appropriate documentation.
Maintain a high level of professionalism, patience, empathy, and customer service at all times.
Stay updated with product knowledge and internal procedures.
Qualifications
· Associate degree in information technology or equivalent or 3+ years of experience working in a similar IT support role. Experience with Mikrotik routers or Cisco switches.
· 1 year preferred Wi-Fi experience with controller-based Wi-Fi solution like Ruckus, TP link Omada, Unifi, Cisco, Mist, Meraki.
Full understanding of computer systems, mobile devices, and network troubleshooting.
Excellent verbal and written communication skills.
Comfortable working in a team-oriented environment.
Bonus: Ability to work flexible shifts, including evenings, weekends, or holidays if needed.
Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.
Forklift Technical Support/Service Representative
Computer technician job in Norcross, GA
The Technical Support representative is responsible for assisting Hyundai Material Handling Dealers with technical issues relating to the Hyundai Forklifts via Hi Desk 2 (internal CRM), Telephone, and email.
Responsibilities:
Use the Hyundai Dealer Portal system to advise and assist the dealer network technicians with technical issues. This includes using Electrical and Hydraulic Schematics, Service Manuals, Engine Manuals, and experience to help troubleshoot issues in a timely manner.
Maintain technical information on HMH products and provide dealers and HMH service with information as requested.
Work with Product Support and Service departments in the investigation of product issues and resolution.
Distribute, track and monitor field service campaigns required for product improvement/recall in accordance with HHI/HMH policy.
Monitor failure trends and report information to R&D, Engineering, or Quality departments at HQ.
Provide information regarding modification or changes required to Hyundai technical documentation including Service and Parts Manuals.
Work with parts department on technical part questions. Assist with providing the correct part numbers to dealers when needed. Report part issues to R&D, Engineering or Quality departments at HQ.
Develops and maintains database of FAQ related to technical product information.
Assist dealer personnel in proper submission of warranty claims including providing Warranty Authorizations per Hyundai Material Handling Warranty Policy.
Qualifications:
Forklift Technical experience is required.
Strong computer skills, Microsoft Office (Excel, Power Point and Word) Reporting and report development.
Other duties:
Other duties and functions appropriate to the position as assigned by the manager from time to time.
Travel:
Travel may be required at times to assist Dealer Technicians or Hyundai Regional Aftermarket Managers on site for troubleshooting of equipment or failure analysis.
Work environment and other requirements:
The work environment is a non-smoking office environment. Some heavy lifting required. Mostly sitting with computer and phone usage. Accommodation can be made for handicapped employees. Travel only on an “as needed” basis.
Technical Support Representative
Computer technician job in Atlanta, GA
Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support.
This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices.
About the Role
You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment.
All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one.
This position is 100% onsite, Monday-Friday, in the Cumberland area.
Key Responsibilities
Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions.
Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.
Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.
Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required.
Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability.
Document all customer interactions in the CRM/ticketing system with accuracy and clarity.
Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions.
Follow compliance, quality, and performance standards set by leadership.
Who Thrives in This Role
Individuals looking to grow in customer service, call center environments, or high-volume support
Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role
Strong communicators who enjoy helping people solve problems
Those who prefer structured training and clear workflows
Schedule & Training
Start Date: January 5th, 2026 (no flexibility)
Training: 3-4 week classroom-style training cohort
Location: Onsite in the Cumberland area, 5 days per week
Type: Contract-to-Hire
Network Specialist
Computer technician job in Alpharetta, GA
Akkodis is seeking a Network SME Engineer for a Contract job with a client in Alpharetta, GA. Ideally looking for applicants with a solid background in the networking as SME with CCIE Lab certification would be mandatory. And Ansible would be big plus.
Rate Range: $65/hour to $75/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Network SME Engineer's Roles & Responsibilities:
- Candidate's focus will be developing solutions which involves Campus, DC network and Cloud with IPV4/IPV6.
- Candidate would be required to identity various communication scenarios between end and edge devices and create and execute and/ or oversee the testing of data gathering, aggregation, and analytics capabilities.
- The successful candidate would have a deep understanding and hands on experience with IPV4/IPV6 environment, strong knowledge on the Networking Routing and switching, Complex BGP, OSPF troubleshooting and also good experience in migrations.
Experience Required:
- Minimum 12 yrs of relevant experience in enterprise network environment/customers
- Strong in Routing & Switching. Proficiency in routing protocols
- Troubleshoot overall networking and network connectivity to IoT devices/sensors
- Knowledge on Cisco ISE, TACACS, DNS/DHCP Functioning are important
- Cisco certification- CCIE Lab Certification is mandatory (Routing & Switching or Service Provider).
Technical/Functional Skills:
- Networking (Routing and Switching), Cloud and IPV6
- Excellent Knowledge of Network protocols BGP, OSPF, Spanning Tree protocol, Multicast
- Design and troubleshoot Cisco, Arista Network platforms and protocols
- IP Routing Platforms: ISR, ASR1K, ASR9K, Catalyst 9K, Nexus9K
- Multicast: IGMPv2/v3, PIM, Static RP, RP-Anycast
- Overlay technologies like IPSEC, DMVPN, VXLAN
- Cabling and optics 10/25G/40G/50G/100G - Break out cables, break out panels.
- Ansible knowledge is a huge plus
- IPV6 Experience
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance
Support Lead - Product Support
Computer technician job in Alpharetta, GA
Alpharetta, GA or Berkeley Heights, NJ
2 Roles
Tandem - TACL , TAL , HP - non stop sql
OR
Db2 , cloud -AWS, Postgres sql
The Support Lead for Product Support plays a pivotal role in ensuring customer satisfaction through the efficient resolution of complex issues and proactive improvement initiatives. This position is responsible for leading troubleshooting efforts, conducting root cause analyses, and implementing preventive measures to enhance product reliability and team performance. The Support Lead's contributions directly impact the organization s commitment to delivering superior support services and fostering continuous improvement.
Key Responsibilities
1. Troubleshoot And Resolve Critical And Complex Support Tickets Using Product Knowledge And Diagnostic Tools, Ensuring Minimal Disruption To Customer Operations.
2. Conduct Hands-On Root Cause Analysis For Critical Issues, Documenting Findings And Recommending Actionable Solutions To Prevent Recurrence.
3. Implement Preventive Measures And Best Practices To Reduce Future Defects And Improve Product Stability Based On Analysis And Feedback.
4. Provide Technical Assistance And Mentorship To Team Members In Resolving Escalated Customer Issues, Promoting Knowledge Sharing And Skill Development.
5. Lead Continuous Improvement Activities By Analyzing Support Metrics And Team Performance, Identifying Areas For Enhancement, And Executing Strategies To Elevate Service Quality.
Skill Requirements
1. Strong Understanding Of Product Support Processes For L1, L2, And L3 Tiers.
2. In-Depth Knowledge Of Troubleshooting Methodologies And Tools Relevant To Product Issues.
3. Excellent Analytical Skills For Conducting Root Cause Analyses And Developing Preventive Measures.
4. Solid Communication Skills For Effective Collaboration With Team Members And Customers.
Certification
1. Itil Foundation Certification Is Optional but Valuable For Understanding Service Management Best Practices.
Field Service Engineer - HVAC
Computer technician job in Atlanta, GA
Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.
Key responsibilities:
Commission, inspect, and service cooling systems and related equipment.
Perform routine preventive maintenance, testing, and calibration of cooling systems.
Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
Provide technical training and support to clients on system operation and best practices.
Maintain accurate service records, documentation, and reports.
Collaborate with engineering and product teams to provide feedback for product improvements.
Ensure compliance with safety regulations, environmental standards, and company policies.
Manage spare parts, tools, and equipment efficiently.
Support continuous improvement initiatives and uphold high service quality standards.
Minium Qualifications:
Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
Proven experience in servicing HVAC/refrigeration/cooling systems.
Strong knowledge of thermodynamics, fluid mechanics, and control systems.
Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
Proficient in troubleshooting and repairing mechanical and electrical components.
Good communication and customer service skills.
Willingness to travel frequently and work independently.
Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
Working Condition:
Frequent travel to customer sites (regional/national).
On-call availability for emergency support.
Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
Ability to read and interpret mechanical/electrical drawings and technical manuals.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service orientation.
Willingness to travel frequently and work independently.
HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement:
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.
Field Service Technician
Computer technician job in Atlanta, GA
Would you like to work as Field Service Technician joining a dynamic company at the forefront of technology?
*This position entails at least 60% to 80% of travel throughout the U.S. and its territories, Canada, Mexico, South and Central America
Company:
One of the world leaders group specialized in designing manufacturing filling and capping machines for liquid products.
Job Summary:
Provide the installation, commissioning and maintaining of equipment at customer's facility
Assure on-site technical support and troubleshooting of equipment
Perform preventive maintenance
Customer trainning
Read & interpret electrical documentation, hardware drawings and program terms for troubleshooting
Read & comprehend plant drawings and layouts
Prepare service reports and complete and submit all service documentation
Perform all work in compliance with safety standards and guidelines
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over
time and according to business need.
Profile:
B.S. in Mechanical or Electrical Engineering
Experience in a similar position
Excellent mechanical industry skills with strong electrical capabilities (if possible in special machinery maintenance)
Technical skills
Computer skills (MS Office)
Expertise on SAP and MS Office
Fully proficient in English, Spanish or French is a plus
Strong analytical and problem- solving skills
Service-oriented
Offer:
Attractive salary
Paid vacation & holidays
Annual bonus
Extra time paid
Full time job
Pay Range :
30$/hour - 38$/hour
IT Support Engineer
Computer technician job in Atlanta, GA
Onsite - Atlanta, GA
6-Month Contract (+ Extensions)
Opportunity to join a global organization where technology drives every operation. In this hands-on role, you'll support both onsite and remote users across multiple regions, combining day-to-day IT support with infrastructure management and small project delivery.
What you'll do:
Provide 1st and 2nd line support for hardware, software, and network issues across Windows, Mac, and mobile devices
Support LAN, WAN, Wi-Fi, and cloud-connected devices in a hybrid environment
Deploy, configure, and maintain desktops, laptops, printers, and other endpoints
Assist with Microsoft 365, Intune, and modern endpoint management tools
Deliver guidance and training to users on IT systems, processes, and best practices
Help implement new systems, upgrades, and technology rollouts
Contribute to process improvements and take ownership of small to mid-scale IT projects
What we're looking for:
Proven experience in 1st/2nd line IT support
Comfortable with modern Windows and cloud-based environments
Familiarity with endpoint management, mobile device management, and hybrid systems
Good troubleshooting skills across hardware, software, and networking
Ability to work independently while collaborating with a global team
A proactive mindset with a willingness to suggest and implement improvements
This is a great opportunity for an IT professional who enjoys variety, values autonomy, and wants to work with modern technology in a global environment.
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in Atlanta, GA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Information Technologist (Full-time)
Computer technician job in Decatur, GA
Job Description
The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.
The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.
*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks
Duties & Responsibilities
Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
Ensure all documentation is properly maintained and updated in a timely manner.
Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.
Expectations
Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
Strong verbal and written communication skills.
Must be customer service and detail oriented.
Qualifications
Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.
Experience
Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
Microsoft Office 365 (Teams is a Plus)
Server Hardware
Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Certification:
Apple or Microsoft Technology and/or CompTIA certification(s) preferred
Google Admin Certification or equivalent experience preferred
Education:
BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience
Experience:
A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
Working in academic environment: 2 years (Preferred)
Administering Chromebook: 2 years (Preferred)
Apple/Mac device: 2 years (Preferred)
Google Education: 2 years (Preferred)
Mobile Device Management: 2 years (Preferred)
WordPress: 2 years (Preferred)
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Client Accounting and Advisory Services Accountant (Rome, GA)
Computer technician job in Rome, GA
Nichols Cauley is a leading public accounting firm recognized among the Top 120 Firms by Inside Public Accounting. We are honored to be named one of Accounting Today's Best Firms to Work For and Best Firms for Young Accountants, a testament to our unwavering commitment to professional excellence, career development, and a collaborative, supportive culture. As we continue to grow, we offer talented professionals a dynamic environment where innovation is encouraged, teamwork is valued, and long-term success is a shared goal. If you are seeking a rewarding career with a firm dedicated to your growth and success, we encourage you to apply to join our team.
Client Accounting & Advisory Services Accountant
Key Responsibilities
• Perform day-to-day bookkeeping and general ledger maintenance for clients using accounting software
• Assist in preparing monthly, quarterly, and annual financial statements
• Support payroll processing and payroll tax filings for clients
• Assist with the preparation of individual, corporate, and partnership tax returns
• Reconcile bank accounts and perform other account reconciliations
• Communicate professionally and promptly with clients regarding routine transactions and questions
• Support senior accountants and managers in various accounting and advisory projects
• Maintain confidentiality and integrity with sensitive client information
• Stay current on accounting principles, firm policies, and industry best practices
Qualifications
• Bachelor's degree in Accounting
• Strong attention to detail and organizational skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
• Familiarity with accounting and bookkeeping software is a plus
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment
• Commitment to professional ethics and client confidentiality
Benefits:
• Compensation commensurate with experience
• 401K plan (with up to 4% salary paid employer contributions)
• Medical Insurance
• Dental Insurance
• Flexible work arrangements
• Generous Paid time-off & Holidays
• Flexible spending accounts
• Employee life insurance
• Supplemental life insurance for Employee and Dependents
• Long-term Disability insurance
• Short-term Disability insurance
• Accidental death & dismemberment insurance
• Paid parental leave
• Childcare Assistance
Member Support Specialist
Computer technician job in Dunwoody, GA
Required Skills & Experience
1+ years of experience working for a Credit Union
Experience with any core banking software (Symitar, Jack Henry, Finacle etc)
Strong Customer Service experience
Comfortable working in an quiet office environment
Nice to Have Skills & Experience
Symitar experience
Job Description
A client in the Atlanta GA area is seeking a Member Service Specialist for a full-time opportunity. The role supports the mission of providing financial services to help members live better lives by identifying member needs and recommending suitable solutions through various communication channels. This person will act as "the first line of defense" and handle any inbound calls from their members. Their primary duties include educating members on their products, building relationships, cross selling loans, opening accounts, maintaining compliance, etc.
• Service delivery: Commit to treating members respectfully, providing fast, accurate responses, protecting privacy, and assisting internal team members with accountability in resolving issues.
• Team and values: Support core values by prioritizing members, upholding high standards, embracing change, promoting financial fitness, and fostering a positive work environment.
• Special authorities: Authorized to sign checks, accept checks, and close loan requests; no supervisory duties are assigned.
• Required competencies: Include problem-solving, customer service, interpersonal skills, communication, teamwork, business acumen, ethics, judgment, motivation, planning, professionalism, quality, safety, adaptability, attendance, dependability, initiative, and innovation.
• Qualifications and experience: Requires two years of branch operations experience, knowledge of compliance regulations, and personal attributes such as competitiveness, urgency, and persuasiveness.
• Physical and work environment: The job involves regular communication, use of hands, occasional lifting up to 25 pounds, and working in a moderate noise environment with reasonable accommodations for disabilities.
Salary Range: $50-55k/year