Computer technician jobs in Gantt, SC

Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: · Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools. · Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. · Independently performs maintenance as per industry standards. · Works with customer counterparts to optimize maintenance, reliability, and preventative maintenance procedures. · May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks. · Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes · Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. · Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development. · Troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems. · Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations. · Completes and conducts on-the-job training and technical self-study programs for career development. · Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · High School Graduate or equivalent (GED). · Associates degree with a Technical focus and 10 years of related experience in specific industry; or, 12 years of experience in specific industry. · Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs. · Must be able to use basic hand tools and specialized tools as appropriate. · Extensive travel required. (Local, National, International) Desirable KSAs: · Experience in condition based maintenance techniques, precision mechanical alignments, and maintenance of applicable process equipment. · Experience in programmable logic controllers, field device troubleshooting, and maintenance of electrical drive and motor systems. Competencies: · Communications · Customer Focus · Personal Discipline · Safety Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description IT Support Specialist - Fast Track Your IT Skills with Us! Are you ready to launch your IT career and dive into a fast-paced world of problem-solving? Morris Business Solutions is searching for a passionate IT Support Specialist to join our dynamic Managed Services (MSP) team. As an IT Superhero, you'll troubleshoot tech challenges for our clients and keep their systems running smoothly Who is Morris Business Solutions: We're a fun and supportive family-run business offering cutting-edge IT solutions across North and South Carolina. Think top-notch computers, cybersecurity, and everything in between! Responsibilities / Qualifications: Become a tech hero by troubleshooting problems for our clients via phone, email, or in person. Juggle multiple tasks like a pro - keeping track of support requests and keeping things organized is key! Dive into a wide range of IT challenges, from hardware to software. Highly Preferred Skills (but we can train the right candidate!): 2+ years of IT experience (or a passion for learning and a willingness to grow!) IT-related degrees or certifications a plus Experience with networks, firewalls, and keeping servers happy Experience with the tech trinity: Active Directory, VPN, and SQL Bonus points for experience with MSP, Office 365, and IP Phones Be able to work in the Duncan office 5 days a week. Why Choose Morris Business Solutions? Competitive salary and bonus structure (hello, financial freedom!) Comprehensive benefits package including health insurance, 401k with match, and paid time off (because work-life balance matters!) Explore the world with our annual Presidents Club Trip! (Past destinations: Paris, Hawaii, and more!) Training and development opportunities to keep your tech skills on point Join a fun and supportive team that feels like family! Ready to join the Morris Business Solutions family?

Temp Help Desk/Tech Support I Installs and configures necessary hardware and software for proper operation on the network. Installs and configures all software updates. Maintains current upgrade of all Virus definitions. Provide first level user support for all helpdesk requests regarding hardware and software. Requirements: Education/Training: Associates degree (A. A.) or equivalent from two-year college or technical school. One year related experience and/or training. Rockwell Dr, Fletcher, NC 28732, United States of America

Inside the Role This position provides technical service support to our customers. This position will interface directly with customers and dealer technical staff in the resolution of field issues and the application of our warranty process. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $65,000 - $83,000 USD Pay offered dependent on knowledge, skills, and experience. Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA Maintain service records on vehicles including proper documentation of problems, corrective actions, and service/warranty commitments. Assist in the development of service bulletins, campaigns and updates. Review technical content for technical literature. Support and provide technical assistance to Freightliner truck field service personnel. Perform field and service warranty duties in support of FCCC dealers, fleets, and customers. Communicate corrective action taken to other departments and service network. Travel as needed to identify and correct customer and product problems, and to provide customer assistance. Assist with testing while working with engineering to correct critical field problems. Responsible for service of all FCCC model lines. Perform on-site training of dealer personnel in the operation, maintenance and support of FCCC chassis components. Knowledge You Should Bring Associate degree in automotive and prefer 2-4 years of relevant experience or 6 years of relevant experience in lieu of degree Excellent communication skills Well-developed technical troubleshooting experience on heavy equipment or automotive. Proficient in Word and Excel Experience and education should have a focus on technical automotive or heavy truck repair. #LI-TN1 #LI-Onsite Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Gaffney, SC US. Relocation assistance is not available for this position. Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at ************ or toll free ************. For TTY/TDD enabled call ************ or toll free ************.

FE_WIBU-E488 IT Support Specialist - Full Time - Easley (SC), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States . Your main tasks and responsibilities: * Position Summary: The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures. Key Responsibilities: Technical Support & Systems Administration * Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices. * Build and configure PCs and laptops per standard configurations. * Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy. * Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures. * Monitor and apply security updates, antivirus, and system patches. Networking & Infrastructure * Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls. * Troubleshoot and resolve network issues, including VPN and wireless connectivity. * Maintain network documentation and dashboards for proactive monitoring. Project & Vendor Coordination * Assist with IT project planning, budgeting, and implementation. * Coordinate with vendors and consultants for hardware/software procurement and support. * Handle warranty claims and ensure compliance with purchasing policies. IT Operations & Process Improvement * Use ServiceNow to manage and resolve help desk tickets. * Document solutions and contribute to knowledge base articles. * Support local applications and user access control. * Propose and implement improvements in IT processes and infrastructure. To succeed in this role, you will need: * Education & Experience * Bachelor's degree in Computer Science or related field, or equivalent experience. * 5+ years of experience in IT support and systems administration. * Experience in a multi-site, enterprise IT environment preferred. Technical Skills * Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies. * Proficiency in Cisco networking, including routers, switches, and wireless controllers. * Familiarity with ITIL practices and ServiceNow or similar ticketing systems. * Experience with backup systems, storage solutions, and virtualization. * Experience with Intune/SCCM is a plus. * Experience with Microsoft Defender for Endpoint is a plus. Soft Skills * Strong analytical, troubleshooting, and problem-solving skills. * Excellent verbal and written communication. * Ability to explain technical concepts to non-technical users. * Good intercultural awareness and adaptability. Physical & Travel Requirements: * Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders. * Occasional travel to remote sites and between local offices (up to 20%). What we offer you: * Competitive Paid Time Off (3 weeks to start) * 12 Company Paid Holidays per year * Annual Bonus Program * Full Medical, Dental, and Vision benefits * Company Paid Short Term and Long Term Disability, Company Paid Life Insurance * 6% 401K or Roth Company Match with Immediate Vesting * Company Paid Retirement Security Contributions following 1 year of employment * Tuition Reimbursement/Educational Assistance * Quarterly Gym Reimbursement Do you have a question about the role? Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you! Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. About us Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements. Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2024, our 13'500 employees delivered revenues of CHF 3.5 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). ************** Here you can find other opportunities:

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) * Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. * Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus * Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely * Install, troubleshoot and problem resolution for standard and customized software and * Update and maintain accurate data and inventory of all devices, assets, software and license * Must communicate with internal and external customers in a positive, solution-oriented * Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. * Tracking and routing problems and requests, and document resolutions * Identifying and escalating situations requiring urgent attention * Testing equipment that has been repaired prior to returning the equipment to the user * Mentor student workers * Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) * Set-up and tear down equipment for special events * Installing and maintaining all multimedia equipment when feasible * Provide assistance to departments and offices of the university with multimedia related issues * Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: * Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: * Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. * Experience with Windows and Mac devices Knowledge/Skills/Abilities: * Ability to provide technical support to users * Ability to explain technical concepts in non-technical terms to faculty, staff and students * Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates * Knowledge of computer hardware and software * Basic network connectivity troubleshooting * Skill to prepare clear and concise written communications * Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects * Ability to learn new software and hardware packages * Adapt to changes in technology * Work independently and as a team member * Well-grounded philosophy of honesty, integrity, and respect * Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public * Ability to work with and engage a diverse group of people * Ability to work independently yet value and support a team-based environment * Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?

Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.

MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced IT Support Specialist to support our growing central team. The position is a hybrid role in Spartanburg, SC. MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.WHAT YOU WILL BE DOING: Collaborate with business stakeholders to understand their technology needs and objectives. Document and analyze these requirements to recommend suitable IT solutions. Develop system design and specifications, including data models, architecture, and functional specifications for software or hardware solutions. Evaluate and recommend new technologies, tools, and software to improve the efficiency, security, and effectiveness of IT systems. Assist in software development and programming tasks as needed, especially in cases where custom solutions are required. Diagnose and resolve hardware, software, and network issues. Provide support to end-users and helpdesk teams in resolving technical problems. Conduct testing and quality assurance activities to ensure the reliability and functionality of IT systems. Identify and address defects and issues. Create and maintain documentation, including technical specifications, system configurations, and user manuals. Monitor and enforce IT security policies and compliance with industry standards and regulations, such as GDPR, HIPAA, or other relevant laws. Analyze data to provide insights and reports that can support decision-making processes and business objectives. Provide training and guidance to end-users and technical support teams on IT systems and applications. Collaborate with vendors and external service providers to evaluate and procure IT products and services. WHAT YOU WILL BRING TO THE TEAM: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong technical skills and knowledge of various IT systems, software, and hardware. Proficiency in programming languages, database management, and network protocols. Project management skills and experience. Excellent problem-solving and analytical abilities. Strong communication and interpersonal skills. Knowledge of industry best practices, security protocols, and compliance requirements. Relevant certifications (e.g., CompTIA A+, Network+, or Certified Information Systems Security Professional (CISSP)) may be required or preferred. YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS: The physical environment requires the employee to work inside. While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; occasionally move equipment weighing up to 15 pounds, and frequently position self to maintain computers or other equipment as needed. TRAVEL REQUIREMENTS: Travel as necessary to support company and customer needs. DIRECT REPORTS: No Direct Reports WHO WE ARE Mobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services - including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies. WHAT WE BELIEVE We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn't just a motto for MCA, it's an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities. NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.” #LI-AH1

Wage: $20-25 per hour Job Description: As a Helpdesk Technician at Appalachian Network Services Inc, you will provide crucial first-level technical support within our IT Support department. This in-office role focuses on delivering responsive and high-quality remote support for our customers' technology needs, including workstations, servers, printers, networks, and other IT systems. Key Responsibilities: Provide prompt and effective first-level reactive remote support for issues related to core business applications, operating systems, workstations, servers, printers, networks, and phone systems. Implement and support basic remote access solutions including VPN, Terminal Services, and Citrix. Actively manage and respond to customer support tickets and calls, ensuring high-quality service and timely issue resolution. Maintain and update system documentation in ConnectWise, ensuring procedures are current and effective. Communicate effectively with customers, keeping them informed of incident progress and managing notifications for impending changes and scheduled outages. Additional Duties and Responsibilities: Maintain high customer satisfaction through fast and effective resolution of customer requests. Work independently and within a team setting to manage the helpdesk ticket queue, pulling email tickets from the top of the board and answering all support calls. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We are committed to providing a supportive environment where employees can thrive and contribute to our success. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Proficient understanding of operating systems, business applications, printing systems, phone systems, and network systems. Strong interpersonal and communication skills, including telephony, active listening, and customer care. Effective diagnostic and troubleshooting skills, with the ability to multitask and adapt to changes quickly. Technical awareness to appropriately match resources to technical issues. Self-motivated with the ability to work effectively in a fast-paced, in-office environment. Professional Certifications: Required: CompTIA A+ Preferred: CompTIA Security+, Network+ Experience: At least 3 years of experience in information technology, preferably in a helpdesk or technical support role. Associate's degree in Information Technology, Computer Science, or related field; or equivalent experience preferred. Benefits: Health Insurance: Full medical coverage provided for each employee, with optional upgrades and family additions available through employee contributions. Dental and Vision Insurance: Available for employee enrollment at their own expense. Life Insurance and Health Savings Account (HSA): Optional life insurance and HSA available. Flexible Time Off: We provide flexible time off to support work-life balance. 401(k) Retirement Plan: A 401(k) plan with a company match to aid in your longterm financial planning. Performance-Based Incentives: We offer incentives that recognize and reward outstanding performance. Career Advancement: Opportunities for professional growth in a rapidly expanding company. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed This is a 100% in-office position. Company's Website: ******************** As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.

World Acceptance Corporation is excited to host an IT Service Desk Intern for the summer of 2026. The program will begin in late May and will last 10-12 weeks. The IT Service Desk Intern will assist in providing technical support and issue resolutions to internal customers across the organization. This position is designed to give hands-on experience in troubleshooting hardware, software, and network issues while learning fundamental IT support processes. Responsibilities may include assisting with password resets, equipment setup, inventory tracking, basic troubleshooting, and documenting support procedures under the guidance of the Service Desk team. Essential Duties and Responsibilities: Assist the IT Service Desk team in providing first-level technical support to internal users in the corporate office and branch locations across the U.S. Learn to respond to help requests received through the ticketing system, by phone, or in person. Assist with setup, configuration, and deployment of new computers, peripherals, and other equipment. Support end users with basic troubleshooting of hardware, software, and network connectivity issues. Help maintain IT inventory, including hardware and software tracking and stock replenishment. Assist in creating and updating knowledge base articles and user guides. Participate in IT projects and rollouts as assigned, gaining exposure to real-world IT operations. Provide excellent customer service while learning effective communication and problem-solving techniques. Maintain confidentiality and follow IT security guidelines and best practices. Perform other duties as assigned by the Service Desk Manager or senior IT staff. Competencies: To perform the internship successfully, an individual should demonstrate the following: Continuous Learning - Demonstrates eagerness to learn new technologies and IT processes. Seeks feedback and applies it to improve performance. Customer Service - Displays professionalism and courtesy. Responds promptly to user needs and follows up to ensure satisfaction. Problem Solving - Thinks critically to identify simple solutions. Escalates more complex issues appropriately. Teamwork - Works well within a team environment. Shares knowledge, asks questions, and supports others. Use of Technology - Shows interest in technology and a willingness to learn new systems and tools. Education and/or Experience: Currently pursuing an Associate or Bachelor's degree in information technology, Computer Science, or a related field. Previous internship, coursework, or personal experience in IT support or troubleshooting preferred but not required. CompTIA A+ or similar certification coursework in progress is a plus. Physical Demands: Must be able to remain in a stationary position for extended periods. Occasionally move about the office to access equipment, files, and supplies. Operate a computer and other standard office equipment regularly. May occasionally lift up to 25 pounds. Work Environment: Office environment. Occasional travel may be required. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 1,500 storefronts locations and online lending. Providing services in over 27 states, Purpose Financial employs over 3,700 team members. At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals. We offer: Competitive Wages Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Employee Discounts Work-life Balance Business Casual Environment Paid Volunteer time off Rewards and Recognition Program EAP To learn more about Purpose Financial visit Purpose Financial Website Position Summary Human Resources Info This is a posted IT Intern to see if posting changes. Job Responsibility Human Resources Info This is a posted IT Intern to see if posting changes. Job Responsibilities Cont. Education Required Human Resources Info This is a posted IT Intern to see if posting changes. Experience Required Human Resources Info This is a posted IT Intern to see if posting changes. Knowledge Required Human Resources Info This is a posted IT Intern to see if posting changes. Physical Requirements Human Resources Info This is a posted IT Intern to see if posting changes. Competencies Compliance/IntegrityCustomer CentricityInterpersonal SkillsResilienceResults/AccountabilityWorking with Diverse PopulationsTravel Attire Other All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 15200

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR l7MJCIeO2A

FE_WIBU-E488 IT Support Specialist - Full Time - Easley (SC), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a/an IT Support Specialist to join our FE_WIBU team in United States . Your main tasks and responsibilities: Position Summary: The IT Support Specialist is responsible for providing Tier 1 and Tier 2 technical support across multiple sites, ensuring the stability, integrity, and efficient operation of IT systems. This includes supporting hardware, software, networking, and server infrastructure in coordination with the Service Desk and other IT teams. The role also involves project support, vendor coordination, and adherence to IT policies and procedures. Key Responsibilities: Technical Support & Systems Administration - Provide 2nd-level support for desktops, laptops, engineering workstations, printers, and mobile devices. - Build and configure PCs and laptops per standard configurations. - Administer and maintain Windows Server environments (2016+), including Active Directory, DNS, DHCP, and Group Policy. - Manage virtualization platforms (Hyper-V), backups, and disaster recovery procedures. - Monitor and apply security updates, antivirus, and system patches. Networking & Infrastructure - Support and maintain LAN/WAN infrastructure, including Cisco routers, switches, VLANs, WAPs, and firewalls. - Troubleshoot and resolve network issues, including VPN and wireless connectivity. - Maintain network documentation and dashboards for proactive monitoring. Project & Vendor Coordination - Assist with IT project planning, budgeting, and implementation. - Coordinate with vendors and consultants for hardware/software procurement and support. - Handle warranty claims and ensure compliance with purchasing policies. IT Operations & Process Improvement - Use ServiceNow to manage and resolve help desk tickets. - Document solutions and contribute to knowledge base articles. - Support local applications and user access control. - Propose and implement improvements in IT processes and infrastructure. To succeed in this role, you will need: Education & Experience - Bachelor's degree in Computer Science or related field, or equivalent experience. - 5+ years of experience in IT support and systems administration. - Experience in a multi-site, enterprise IT environment preferred. Technical Skills - Strong knowledge of Windows OS, Microsoft Office Suite, and server technologies. - Proficiency in Cisco networking, including routers, switches, and wireless controllers. - Familiarity with ITIL practices and ServiceNow or similar ticketing systems. - Experience with backup systems, storage solutions, and virtualization. - Experience with Intune/SCCM is a plus. - Experience with Microsoft Defender for Endpoint is a plus. Soft Skills - Strong analytical, troubleshooting, and problem-solving skills. - Excellent verbal and written communication. - Ability to explain technical concepts to non-technical users. - Good intercultural awareness and adaptability. Physical & Travel Requirements: - Ability to lift up to 50 lbs and perform physical tasks such as crawling under desks or climbing ladders. - Occasional travel to remote sites and between local offices (up to 20%). What we offer you: Competitive Paid Time Off (3 weeks to start) 12 Company Paid Holidays per year Annual Bonus Program Full Medical, Dental, and Vision benefits Company Paid Short Term and Long Term Disability, Company Paid Life Insurance 6% 401K or Roth Company Match with Immediate Vesting Company Paid Retirement Security Contributions following 1 year of employment Tuition Reimbursement/Educational Assistance Quarterly Gym Reimbursement Do you have a question about the role? Reach out to Kerry Wilt at ********************* or Hiring Manager - Ethan Wentz. Our team is looking forward hearing from you! Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA. [Not translated in selected language]

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely Install, troubleshoot and problem resolution for standard and customized software and Update and maintain accurate data and inventory of all devices, assets, software and license Must communicate with internal and external customers in a positive, solution-oriented Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. Tracking and routing problems and requests, and document resolutions Identifying and escalating situations requiring urgent attention Testing equipment that has been repaired prior to returning the equipment to the user Mentor student workers Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) Set-up and tear down equipment for special events Installing and maintaining all multimedia equipment when feasible Provide assistance to departments and offices of the university with multimedia related issues Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. Experience with Windows and Mac devices Knowledge/Skills/Abilities: Ability to provide technical support to users Ability to explain technical concepts in non-technical terms to faculty, staff and students Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates Knowledge of computer hardware and software Basic network connectivity troubleshooting Skill to prepare clear and concise written communications Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects Ability to learn new software and hardware packages Adapt to changes in technology Work independently and as a team member Well-grounded philosophy of honesty, integrity, and respect Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public Ability to work with and engage a diverse group of people Ability to work independently yet value and support a team-based environment Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.